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Concurrent Session
The Coaching Interview: Building Immediate Rapport and Trust to Get to Know the Real Candidate
Monday 06/18/2018 02:00 PM - 03:15 PM Add to calendar
1.25 SHRM PDCs | Competencies: Relationship Management, HR Expertise, Communication | Intended Audience: Midlevel
Workplace Application:
You will learn how to establish mutual trust and respect by adding a short questioning module to each interview that invites candidates to reveal their true career needs and professional interests, allowing for a better match with your company’s needs. 

Establishing trust and rapport is critical to getting to know the real candidate behind all the interviewing hype. Engaging candidates in candid career discussions shifts the employee development paradigm to the pre-employment stage of the employee lifecycle, garnering good will and respect as the hiring manager places herself into the role of mentor and coach. Relationships begin based on selflessness and transparency, and it all starts with the questions you ask throughout the interview. This session will help you:

  • Help your hiring managers build immediate trust and rapport by developing interview questions around the candidate’s and your company’s critical requirements.
  • Strengthen your hiring managers’ abilities to build better teams by matching candidates’ personalities to their department’s culture.
  • Facilitate your hiring managers ability to master the critical but tricky pre-employment interview, building their self-confidence and ensuring greater transparency at every stage. 


Paul Falcone Photo
Paul Falcone, Vice president, HR,
HR Strategies & Solutions