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Since you play a critical role in every employee's experience, from the C-suite to summer interns, effective communication is critical to professional and company success. From delivering clear and concise information to providing constructive feedback effectively, to leading effective and efficient meetings and listening actively to other's views, to helping others consider new perspectives and openly discussing other points of view, your success depends on your ability to communicate. You will learn to master communication and influence behaviors to achieve desired reactions using the secret technique leaders and professional performers have used for centuries. This sesssion will show you:
- How to influence behavior and achieve desired outcomes by influencing emotion.
- The power of aligning your voice and body language to clearly communicate your messages.
- A universal, three-step process for influential communication to help improve how you provide feedback, lead efficient meetings and/or deliver critical information.