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Concurrent Session
Influence Emotion to Motivate Action: Communication Techniques to Engage Any Audience
Wednesday 06/21/2017 11:30 AM - 12:45 PM Add to calendar
1.25 SHRM PDCs | Competencies: Communication | Intended Audience: Senior-level
Workplace Application:
The session will help you to effectively communicate with your stakeholders. 

Your success hinges on your ability to effectively communicate. From delivering critical information to stakeholders and providing constructive feedback to employees, to facilitating knowledge transfer and crafting clear messages, communication skills are critical for every leader. You will learn to captivate, engage, and influence behaviors and reactions to achieve desired outcomes. This session will show you:

  • The secret technique global leaders and professional performers have used for centuries to deliver clear, effective and persuasive communication. 
  • How to influence behavior and achieve desired outcomes by first understanding your audience's perspective. 
  • The power of aligning your voice and body language to clearly communicate your messages. 
  • A universal, three-step process for influential communication to help improve how you deliver feedback, lead efficient meetings and/or deliver critical information.
G. Riley Mills Photo
G. Riley Mills, Co-founder & COO,
Pinnacle Performance Company