Filtered Sessions

Filters: Track: Talent Acquisition & Retention

06/19/2017

The Innovator: The Employee You Most Need
06/19/2017 07:00 AM - 08:15 AM | 356-357

1.25 SHRM PDCs | Competencies: HR Expertise, Business Acumen | Intended Audience: Senior-level
Presenter:
Mike Mitchell, Senior faculty , Center For Creative Leadership
Workplace Application:
This session will explore the unique characteristics of repeating contributors to innovation (RCI) and identify tools to develop and support them. 

The importance of innovation to an organization is undeniable in today's ever evolving world. In fact, innovation has become so critical that in order to stay competive, organizations must continuously innovate and sustain their innovation efforts. Employees who repeatedly contribute to innovation efforts are a valuable commodity and need to be cultivated and supported. This session will look at who these employees are, what factors make them unique and offer ways to develop repeated contributors to innovation. This session will help you be better able to:

  • Appreciate the unique characteristics of this highly valuable employee – the repeating contributor to innovation.
  • Increase understanding of the environment in which repeating contributors must operate – what is it like to operate in an environment of uncertainty, chaos and creativity?
  • Begin to understand a developmental pathway for this special and critical employee.
The Catastrophic Cost of Turnover and How to Reduce It in Minutes
06/19/2017 07:00 AM - 08:15 AM | 291-292

1.25 SHRM PDCs | Competencies: HR Expertise | Intended Audience: Senior-level
Presenter:
Ben Fanning, Author, INC magazine columnist, consultant , BF Coaching, LLC
Workplace Application:
You will learn how to effectively reduce the cost of turnover for your team and organization. 

When deciding on whether to retain or fire an employee for your organization, you need to understand the true cost of turnover. This session will help you discover a fresh approach to employee relations. You will learn:

  • About the brewing storm of employee turnover and how to prepare for it.
  • An easy way to calculate and reduce your turnover cost for your team and organization.
  • Seven low-cost ways to reduce turnover in minutes.
Managing Poor Performance in a World Without Ratings
06/19/2017 07:00 AM - 08:15 AM | 343-345

1.25 SHRM PDCs | Competencies: Relationship Management, Communication | Intended Audience: Midlevel
Presenter:
Kristyn Plunkett, Applied social scientist , Department of Defense
Presenter:
Wayne Baughman, Applied social scientist , Department of Defense
Workplace Application:
You will learn an outcome-driven, systems-design approach to better manage poor performance in any performance management system, even one without ratings. 

Public and private sector organizations alike struggle with poor performing employees. Lengthy appeals, fear of lawsuits, burdensome documentation, conflict avoidance, and costs of hiring replacements all deter supervisors from taking action. As more organizations shift towards performance management systems without ratings, many supervisors are left asking: “How will I hold problem employees accountable?”Learn how one government organization is taking a systematic approach to address these issues outside of the traditional annual appraisal cycle.At the end of the session, you will be able to:

  • Articulate the real impact of poor performance and misconduct, even if exhibited by only one or two employees.
  • Describe a systematic approach to addressing poor performance and misconduct that does not rely upon end-of-year ratings.
  • Introduce tools and techniques that empower managers to take corrective action early and often.
The Power of Play
06/19/2017 07:00 AM - 08:15 AM | 288-290

1.25 SHRM PDCs | Competencies: Relationship Management | Intended Audience: Midlevel
Presenter:
Roger Haskett, Owner, artistic director , Engagement Unlimited
Workplace Application:
You will learn how to design your work environment to promote a playful, inclusive,and engaging space for everyone. 

New studies in Neuroscience have identified the power of play as one of the best methods to create engagement, increase performance and supercharge creativity and innovation. This sessio will demonstrate innovative techniques that incorporate elements of play into education, meeting, and team programming. As an advocate for active, participant-driven sessions, the presenter will showcase how to weave together learning, networking, and fun using interaction, theatrics and friendly competition. The session not only talks the talk but walks the walk; you will experience first hand some of the recommended activities resulting in a wildly entertaining and a surprisingly profound experience. This session will help you:

  • Gain tangible strategies to incorporate play into the most important aspects of your work life and work environment.
  • Design your work environment, training sessions, and meetings to encourage knowledge retention and create a safe environment to share new ideas. 
  • Discover wow to reverse society's concept of play so that you can use play to create power backed by science.
Money Ball for the Talent Function: It’s Time to Change Your “Game”
06/19/2017 07:00 AM - 08:15 AM | 388-390

1.25 SHRM PDCs | Competencies: HR Expertise, Business Acumen | Intended Audience: Midlevel
Presenter:
Mark S. Fogel , CEO & co-founder, Human Capital 3.0
Workplace Application:
You will learn how you can change your recruitment process and analytics to see the whole individual, improve your retention, and measure the data that really matters. 

Like baseball 15 years ago, recruiters may be looking for the wrong attributes for success. It's time to evolve and succeed. Adding objective behavioral and cognitive attributes of prospective candidates to your screening process can be a game changer at a rate of as much as eight times the success rate in new hire retention and success. Learn how to change your interview process and decision making protocol and maximize your recruitment results. Then start measuring employee success instead of organizational failure. Your analytics need to help you drive to organizational Success! This session will help you:

  • Learn what factors talent functions are currently not focused on that impact performance across all industries.
  • Learn about the “hidden” behaviors of your candidates (i.e., what you can't see in the interview process).
  • Learn how to evaluate marketplace behavioral assessments that fit best with your culture and business needs.
  • Develop new analytics around candidate success, promotional success and the relationship to your organization’s success.
SPONSORED SESSION: Logitech's Approach to Sustained Behavior Change with Scalable Enterprise Coaching
06/19/2017 10:45 AM - 12:00 PM | 271-273

1.25 SHRM PDCs | Competencies: Relationship Management, Communication | Intended Audience: Midlevel
Presenter:
Jessica Amortegui, Senior director, Learning & Development , Logitech
Presenter:
Alexi Robicheux, CEO & co-founder, BetterUp
Workplace Application:
This session will provide a framework for deploying meaningful and measurable development strategies for sustained behavior change in one of the most essential - and often overlooked - segment of employees in your organization: your middle managers. 

This session will demonstrate how Logitech created sustained behavior change by deploying enterprise coaching to hundreds of middle and front-line managers. Using BetterUp’s mobile coaching platform to develop more resilient and agile leaders, Logitech as experienced measurable increases in performance, engagement, and retention. At the end of this session you will learn:

·         How to use a scalable coaching strategy to develop leadership behaviors from the middle-out
           and the bottom-up.

·         How Logitech deployed BetterUp’s mobile coaching platform to provide hundreds of employees with
           individual, personal, 1:1 executive coaching.

·         How a “Whole Person” approach to talent development is helping Logitech employees thrive as individuals
           and inspire as leaders.

·         The transformational impact of coaching via employee testimonials.

·         How Logitech demonstrates measurable ROI from improvements in leadership skills, behaviors, and
           mindsets from coaching using behavioral analytics.

Creating a Coaching Culture
06/19/2017 10:45 AM - 12:00 PM | 353-355

1.25 SHRM PDCs | Competencies: Relationship Management, HR Expertise, Communication | Intended Audience: Midlevel
Presenter:
Sarah Noll Wilson, Talent and development manager, ARAG
Presenter:
Erin Barfels, Chief human resources officer, ARAG
Workplace Application:
This session will provide you with practical tips on how to create a coaching culture to advance the capabilities of high-potential performers and beyond. 

Repeated Tuesday at 7:00 a.m.

Coaching used to be a last-ditch-effort to save poor performers. Nowadays, this critical tool helps team members flourish within every level of the company. You will learn how you can transform your organization into a coaching culture while enhancing employees' overall effectiveness, communication skills and business acumen under the guidance of internal coaches.This session will show you how to:

  • Leverage internal coaches by developing coaching skills in managers and subject matter experts.
  • Define coaching and the impact it will have on your organization.
  • Demonstrate practical steps to build a coaching culture.
  • Illustrate how to create conditions within your organization for coaching to thrive.
The First 90 Days Will Make or Break Your New Hire
06/19/2017 10:45 AM - 12:00 PM | 393-396
Type: Mega Session

1.25 SHRM PDCs | Competencies: Relationship Management, Communication | Intended Audience: Midlevel
Presenter:
Amy Hirsh Robinson, Principal, Interchange Group
Workplace Application:
You will learn new insights and practical guidelines for onboarding new employees to increase the engagement, retention and performance of your top talent.  

Millennials comprise the majority of the U.S. workforce and almost 50% plan to switch employers this year because their expectations contrast so greatly to their actual experience. Effective onboarding mitigates this costly attrition threat and prepares employees of all generations for success. This session will take a critical look at the transition from recruiting to onboarding and will provide strategies for increasing engagement during the first 90 days and boosting long-term retention and performance. You will learn:

·         How to integrate Millennials into your organization and maximize their retention and engagement.

·         Three reasons why companies with great recruitment and intern practices fail to keep long-term employees.

·         The six critical steps of onboarding and how to implement them.

·         10 key pitfalls to avoid during the first 90 days.

·         What really belongs in your New Employee Orientation program.

Beyond Diversity: The ROI of Inclusive Leadership
06/19/2017 10:45 AM - 12:00 PM | 252-254

1.25 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, Global & Cultural Effectiveness | Intended Audience: Midlevel
Presenter:
S. Jeanetta Darno, Founder, managing partner , Strategic HR Advisors
Workplace Application:
You will learn how to purposely evolve to an inclusive culture that drives engagement and positively impacts your company’s bottom line. 

The benefits of being an inclusive leader and building a diverse workforce include increased employee engagement and retention, improved problem solving and innovative solutions, and improved productivity. Building a diverse workforce and having an inclusive workplace means greater competitiveness in an increasingly global marketplace. This session will help you understand:

·         The impact corporate culture can have on a business, both positively and negatively.

·         What tools are helpful to evaluate a corporate culture.

·         The impact inclusive leadership has on building and/or changing a culture.

·         Key strategies that positively impact cultural transformation.

Engaging the Workforce of the Future: The Emergence of Generation Z
06/19/2017 10:45 AM - 12:00 PM | 388-390

1.25 SHRM PDCs | Competencies: Relationship Management, Global & Cultural Effectiveness | Intended Audience: Midlevel
Presenter:
Jim Link, Chief HR officer, North America , Randstad North America
Workplace Application:
You will learn how generation Z will impact the workforce and how you can be prepared for these entrants in your organization. 

This session will identify global challenges in the attraction, retention, and engagement of employees for the future. The emergence of the next generation of employees, Generation Z, will transform the landscape of tomorrow’s workforce and require changes few companies are prepared to meet. This session will discuss strategies you, your leaders, and your company will need to be ready for tomorrow’s workforce. You will learn:

·         The results of research findings on Generation Z.

·         How to decipher preferences shaping how work will be accomplished by this generation.

·         New ideas needed to attract, retain, and engage Generation Z in the workforce.

Employer Branding: The Power of Purpose
06/19/2017 02:00 PM - 03:15 PM | 391-392

1.25 SHRM PDCs | Competencies: Relationship Management, Communication | Intended Audience: Senior-level
Presenter:
Matt Kaiser, Director, Recruitment, Children's Healthcare of Atlanta
Workplace Application:
This session will show you how to build a unique employer brand platform to attract and retain the right talent. 

Repeated Wednesday at 11:30 a.m.

Our journey through life is made up of a series of choices – crossroads that can lead us down two different paths. How do you know which path is right for you? It depends on your purpose. Purpose is defined as the reason for which something is done or created or for which something exists. The same is true in business. CEO's say the number one challenge facing companies today is acquiring and retaining talent. So how do we acquire and retain the right talent? The key to success is differentiation. The key to differentiation is purpose—defining the unique reasons why your company exists. Be inspired to see the impact of purpose at companies like Ericsson, and leave with ideas that will make an immediate impact. This session will help you:

  • Uncover the power of purpose in your company and your career.
  • Discover a unique process to differentiate your organization and build an employer brand that attracts and retains the right talent.
  • Design a strategy to attract the right talent and measure your success. 
  • See the critical role technology can play in shaping your success.
Building the Case for ROI that Employee Engagement Drives Business Results
06/19/2017 02:00 PM - 03:15 PM | 260-262

1.25 SHRM PDCs | Competencies: Relationship Management, Business Acumen | Intended Audience: Senior-level
Presenter:
Bob Kelleher, Author of Louder Than Words, and CEO, The Employee Engagement Group
Workplace Application:
You will learn firsthand which (and why) HR metrics drive business metrics. 

This session will scratch our left brains to build a business case that employee engagement drives business results. Learn how the companies who routinely make “The Best Place To Work” lists measure engagement and where you need to make key investments. You will learn:

  • Which HR business metrics are worth measuring and focusing on.
  • How to connect HR metrics to business metrics.
  • How to make a compelling business case that employee engagement is a strategic must have.
  • Which organizational initiatives will have the greatest impact to get the attention of your senior leaders.
Leading Hispanic Employees (for Non-Hispanic Supervisors)
06/19/2017 02:00 PM - 03:15 PM | 291-292

1.25 SHRM PDCs | Competencies: Relationship Management, Communication, Global & Cultural Effectiveness | Intended Audience: Midlevel
Presenter:
Glenn Llopis, Chairman, The Glenn Llopis Group
Workplace Application:
You will learn how to identify the most common workplace behavioral cues and tendencies in order to successfully lead, leverage and encourage your Hispanic employee’s natural strengths and proactively avoid potential tension that may disrupt engagement and their overall performance. 

Hispanics are the fastest growing workforce in the U.S. and organizations must become more culturally proficient in support of their Hispanic employees, customers and overall business goals. Knowing how to best lead your Hispanic employees will give your organization a leg-up to recruit and retain top Hispanic talent; while creating a workplace environment to maximize their engagement, overall performance and workplace satisfaction. This session will help you:

  • Understand what Hispanic employees are thinking (but not saying):
    • How Does Their Culture Shape Their Thinking
    • What Types of Leaders Do They Not Engage Well With?
    • Describe the Workplace Culture that Allows Them to Perform Best?
  • Learn how Hispanics naturally think and overall mindset: their natural behaviors - to help increase team member and workplace productivity; client engagement and sales productivity.
  • Understand the required tools and resources to build strong brand relationships with Hispanics by first learning who they are as people and how culture shapes their thinking and what motivates them to buy.
  • Learn to create genuine employee relationships centered on trust and understanding where Hispanics feel they are authentically valued and respected.
  • Translate behavioral cues, avoid stereotypes and understand cultural nuances to maximize performance and overall engagement.
  • Learn to see through the Hispanic associate lens to consistently be more aware and culturally sensitive – to assure that you are not unknowingly creating tension points, before and during the relationship, that can threaten long-term loyalty.
Detecting Lies and Deception: Practical Skills for HR Professionals
06/19/2017 02:00 PM - 03:15 PM | La Nouvelle Ballroom C
Type: Mega Session

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Communication | Intended Audience: Midlevel
Presenter:
Michael Wade Johnson, J.D., Chief executive officer, Clear Law Institute
Workplace Application:
You will learn skills for spotting signs of deception and truthfulness when interviewing applicants and investigating misconduct. 

You need to be able to spot deception when conducting investigations and interviewing and hiring applicants. While research shows that the average person is lied to twice a day, most people are extremely poor at spotting deception because they rely on inaccurate stereotypes about how people behave when they lie. In this interactive session from a former U.S. Department of Justice attorney, you will watch videos and examine case studies to learn how to spot signs of deception and truthfulness.You will learn scientifically-validated methods for spotting deception that you can apply in your everyday work life. You will learn:

  • Which signs of deception are valid and which are based on myth (such as the mistaken beliefs that liars don't look you in the eye and are fidgety.)
  • How to spot scientifically-validated signs of deception, including verbal and non-verbal cues.
  • How to spot signs of deception and truthfulness when conducting investigative interviews.
  • How to spot deception when interviewing and hiring applicants.
EXECUTIVE EXCHANGE: LinkedIn’s Approach to Recruiting and Retention in an Age of “Open Talent”
06/19/2017 02:00 PM - 03:15 PM | 356-357

1.25 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, HR Expertise | Intended Audience: Senior-level
Presenter:
Workplace Application:
This session will provide insight into LinkedIn’s strategies to recruit and retain employees when nearly everyone is open to new opportunities.  

Today, everyone is a candidate – including your own employees. With 90% of professionals interested in hearing about new job opportunities* we’re witnessing the dawn of an age of “open talent” that presents new challenges and opportunities for HR as well as new expectations for the tools you depend on. Pat Wadors, Senior Vice President of the Global Talent Organization at LinkedIn, will explore the drivers of this change (from the proliferation of jobs and career information online, to new models of work and instant-access learning opportunities) and share insights around how LinkedIn is meeting this challenge. This session will cover:

  • Why as HR leaders you must learn to be intentional with your employee experience and take ownership of your story.
  • The strategy behind the tools and capabilities LinkedIn not only helps build, but depends on daily.
  • How LinkedIn taps into trends like the rise of contractors and boomerang employees to broaden their talent pools.
  • Go-to data points that help inform LinkedIn’s workforce strategy.
  • Strategies LinkedIn uses to retain and attract employees who have more career options than ever before.
Contemporary Methods for Workplace Violence Prevention and Response
06/19/2017 02:00 PM - 03:15 PM | 288-290

1.25 SHRM PDCs | Competencies: HR Expertise, Critical Evaluation | Intended Audience: Senior-level
Presenter:
Glen E. Kraemer, Partner, Hirschfeld Kraemer, LLP
Workplace Application:
This session will provide legal and practical tools needed to enhance your organization’s ability to respond quickly, legally and safely to threats of workplace violence 

This session will examine best practices concerning workplace violence prevention. Behavioral, legal, and managerial considerations will be examined, with a specific emphasis on the role of HR within the Workplace Violence Prevention Team structure. Laws and policies concerning social media monitoring, recent disability law developments concerning troubled employees, and the termination of dangerous individuals will be reviewed. You will learn:

  • Composition and training of a workplace violence prevention team led by a human resources professional.
  • Understanding behavioral warning signs and escalating risk factors, including the nexus between bullying and violence.
  • Disability law and accommodation of the troubled employee.
  • Key considerations in separating the threatening employee safely and legally.
  • Legal issues concerning social media monitoring of threatening individuals.
30 Under 30: SHRM Award-Winners Share How to Attract & Retain Millennials
06/19/2017 04:00 PM - 05:15 PM | 252-254

1.25 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation | Intended Audience: Midlevel
Presenter:
Tiffany Helley , Director of HR , The Douglas Stewart Co.
Presenter:
Schyler Houck, SHRM-CP, HR director , Saratoga Casino Hotel
Presenter:
Rena Suhwail, HR generalist , Asurint
Presenter:
Joey V. Price, CEO, Jumpstart: HR
Moderator:
Tony Lee, Vice president, Editorial, SHRM
Workplace Application:
You will learn strategies you can use to attract and retain your millennial workforce. 

HR Magazine named 30 HR professionals under 30 years old who are already achieving great things in the workplace. This panel discussion will highlight four of those Millennials who will share their stories and insights into how your company can identify young, high-potential new hires and take steps to keep them engaged and on board. This panel discussion will help you:

  • Identify strategies you can use to engage and retain your high-potential Millennials.
  • Understand what drives and motivates Millennials.
How to Nudge Pre-Retirees Into a Soft Exit
06/19/2017 04:00 PM - 05:15 PM | 356-357

1.25 SHRM PDCs | Competencies: Relationship Management, Communication | Intended Audience: Senior-level
Presenter:
Robin Ryan , Career counselor, bestselling author, speaker , Career Counselor
Workplace Application:
This interactive session will help you create a transition to encourage pre-retires to leave the company freeing up the promotion pipeline. 

Is your organization top heavy with mature “pre-retirees” who aren't leaving? Learn how to offer training to coach and “nudge” them past their fears and concerns into developing an action plan for a “meaningful retirement”. While this session does not focus on any financial criteria, it will emphasize the creation of a personal, life-satisfying action plan once you leave the company that inspires your pre-retirees to RETIRE. This session will help you:

  • Learn the top reasons and FEARS that employees have for not retiring.
  • Develop a new understanding of what vocational and self-assessment tests are most helpful.
  • Discover an innovative coaching style to learn new ways to engage them to want a post-company future through.
Building an Inclusive Culture: What the C-Suite Needs To Know About Today’s Working Parents
06/19/2017 04:00 PM - 05:15 PM | 283-285

1.25 SHRM PDCs | Competencies: Relationship Management, Communication | Intended Audience: Senior-level
Presenter:
Katherine Wintsch, CEO & founder, The Mom Complex
Workplace Application:
This session will take an honest look at the challenges of being a working parent based on primary research of 10,000 parents. 

Building a culture that's inclusive of working parents represents a significant change from the traditional view of corporate culture. Come learn about the challenges of today's busy career-driven parents and what makes them tick and what makes them quit  - it's different than what you might think. Understanding the next generation of working parents can help you create a parent-friendly culture and drive bottom line growth so you can generate new management and retention strategies. This session will answer the folllowing questions:

  • How do you get upper management to buy in? 
  • What are the key elements of a parent friendly culture?
  • What does an effective re-entry plan look like?
  • What's the bottom line impact?
Make Training a “Want To” (Not A Have To)
06/19/2017 04:00 PM - 05:15 PM | 271-273

1.25 SHRM PDCs | Competencies: Relationship Management, Communication | Intended Audience: Midlevel
Presenter:
Joe Urbanski, Chief operations officer , Total Solutions Group
Workplace Application:
You will learn how to transform training into an unforgettable experience with the Learn-Say-Do-Reflect Model. 

Fill in the blank: Most trainings ______. If you said “are boring,” “are ineffective,” or “suck,” then we are in total agreement and something has to change. Managers need to implement programs to drive engagement, retention, and performance. HR and trainers need to meet goals to create results that last longer than a month. Employees need to be participate in what has become a dull and sometimes irrelevant lecture series. If you are tired or bored with ineffective training formats, let us help you discover a proven, disciplined approach to boost employee performance, leadership, and organizational culture from the training programs you deliver. You'll walk away with critical and practical strategies to change the learning dynamic. This session will help you: 

  • Learn how to reverse-engineer the ultimate training experiences to create real measurable results in personal and team development that last longer than a month. 
  • Engage learners with our unique and highly-researched Learn-Say-Do-Reflect Model to increase engagement, retention, and fun.  
  • Improve your training atmosphere, increase retention to 90%, and create a consistent system for all trainers and facilitators to do the same. 
  • Be a part of the art and science to make training fun again.
The Good, Bad & Ugly: Creating a Culture of Feedback
06/19/2017 04:00 PM - 05:15 PM | 293-296
Type: Mega Session

1.25 SHRM PDCs | Competencies: Relationship Management, Communication | Intended Audience: Senior-level
Presenter:
Jennifer Lee, Director of Learning and Development, JB Training Solutions
Workplace Application:
This session will show you how to lay the foundation for honest communication and trust among managers, staff and colleagues. 

As HR professionals, we know that many people don't deal with sticky situations or uncomfortable conversations until they become ugly emergencies. On the other hand, healthy groups prevent messes with regular doses of honest feedback. In a way, feedback is like physical exercise: good for everyone, hard to get started, but easier to maintain. For true progress, annual evaluations aren't enough! How can you instill a culture rich in feedback and coaching?  This session will focus on when, what, and exactly how to state what needs to be said to keep communication lines open in any working relationship. You will have a chance to practice delivering feedback through a variety of real-world situations. This session will help you: 

  • Empower others to give honest reactions without candy coating or lecturing.
  • Listen interactively, lower tension, and defuse defensiveness.
  • Provide day-to-day spot coaching and course corrections.
  • Address exceptionally hot issues swiftly and decisively.
  • Adjust for bosses, coworkers, colleagues and clients.
  • Receive constructive criticism openly and candidly.
Building a WOW Recognition Culture
06/19/2017 04:00 PM - 05:15 PM | 391-392

1.25 SHRM PDCs | Competencies: Relationship Management, Communication | Intended Audience: Midlevel
Presenter:
Mike Byam, Managing partner, Terryberry Company
Workplace Application:
This session will equip you with an understanding of how to engage employees through effective recognition. 

Developing a culture of recognition where employees are genuinely acknowledged for their contributions is more important than ever - not only to boost spirits, but to maintain productivity, profitability, and retain key employees. This session will demonstrate how recognition strategies impact business goals, provides real-world examples and practical solutions for implementing or enhancing a recognition initiative. During this session you will:

  • Learn what the latest research shows about how recognition impacts employee engagement, productivity, and profitability.
  • Learn how businesses are adapting their employee recognition strategies to respond to the current economy.
  • Review the key steps for developing an effective recognition program and understand how to put them into practice.
  • Understand which awards are the most and least effective.

06/20/2017

Leading Virtual Teams: Increasing Engagement & Managing Performance
06/20/2017 07:00 AM - 08:15 AM | 291-292

1.25 SHRM PDCs | Competencies: Relationship Management, Communication | Intended Audience: Midlevel
Presenter:
Giselle Kovary, Managing partner, N-gen People Performance, Inc.
Workplace Application:
You will learn how to engage diverse team members and how to effectively manage the performance of remote employees. 

Issues such as cultural differences, time zones and a breakdown in communication can negatively impact how virtual teams collaborate and perform. Leaders need to create high-performing teams that engage virtual employees, and build rapport across remote locations, while maintaining your organization's culture. This session will share insights that describe the advantages and challenges of leading in a flexible environment and the characteristics of high-performing virtual teams. Best practices and tips used by global leaders will be shared, including the how to leverage technology to improve collaboration and performance. At the end of this session you will  be able to:

  • List the strengths and challenges of leading a virtual team.
  • Describe how to manage performance in a virtual environment.
  • List the characteristics of a high-performing virtual team. 
  • Demonstrate five leadership behaviors required to increase team performance and engagement.
Changing Landscape of the Workplace: Motivating, Managing & Mentoring Multi-Generations
06/20/2017 07:00 AM - 08:15 AM | 293-296
Type: Mega Session

1.25 SHRM PDCs | Competencies: Relationship Management, HR Expertise, Communication | Intended Audience: Midlevel
Presenter:
Scott Lesnick, President, Jazzdog Enterprises
Workplace Application:
This session will help you guide your staff in understanding the five generations currently in the workplace to help you positively impact retention and productivity. 

Successfully blending the five generations currently in the workplace is a tall order. HR’s goal is to help support happier, more productive employees while also maintaining a company-wide focus. Millennial's get a special nod in this presentation—you'll see why they deserve it! This interactive session will help you:

  • Increase employee retention and job attraction. 
  • Grow overall productivity and efficiency.
  • Improve employees' understanding of each generation and cultures. 
  • Grow powerful mentoring programs that benefit both mentor and mentee.  
  • The needs, wants and desires of each generation.  
  • The five most powerful things we can do to improve employee engagement with all generations.
Creating a Coaching Culture
06/20/2017 07:00 AM - 08:15 AM | 388-390

1.25 SHRM PDCs | Competencies: Relationship Management, HR Expertise, Communication | Intended Audience: Midlevel
Presenter:
Sarah Noll Wilson, Talent and development manager, ARAG
Presenter:
Erin Barfels, Chief human resources officer, ARAG
Workplace Application:
This session will provide you with practical tips on how to create a coaching culture to advance the capabilities of high-potential performers and beyond. 

Repeated from Monday at 10:45 a.m.

Coaching used to be a last-ditch-effort to save poor performers. Nowadays, this critical tool helps team members flourish within every level of the company. You will learn how you can transform your organization into a coaching culture while enhancing employees' overall effectiveness, communication skills and business acumen under the guidance of internal coaches.This session will show you how to:

  • Leverage internal coaches by developing coaching skills in managers and subject matter experts.
  • Define coaching and the impact it will have on your organization.
  • Demonstrate practical steps to build a coaching culture.
  • Illustrate how to create conditions within your organization for coaching to thrive.
How to Support Your Transgender Employees: An Update from Intel Corporation
06/20/2017 07:00 AM - 08:15 AM | 255-257

1.25 SHRM PDCs | Competencies: Relationship Management, Communication, Global & Cultural Effectiveness | Intended Audience: Midlevel
Presenter:
Keith Epstein, SHRM-SCP, HR legal representative, Intel Corp
Presenter:
Eva Breslin, SHRM-SCP, HR legal representative, Intel Corp
Workplace Application:
You will leave this session with a complete gender transition policy you can use in your organization. 

This session will provide an update on the latest refinements to Intel's process for supporting employees who change their gender. Using the latest case studies, you will learn about Intel's steps to manage transitioning employees. The session will provide you with:

  • An understanding of the steps that can be used to assist and employee to transition to a different gender in the workplace.
  • Steps on how to develop a comprehensive policy and program for transgender employees as well as tips on how to create an individualized transition plan for individuals going through a gender transition.
  • Lessons learned on how to handle and respond to some of the most frequent challenges that arise during gender transition.
  • An education on the complexity of transgender issues through the review of key definitions and the key considerations which will assist in handling transitions in the workplace.
The Neuroscience of Breaking Bias
06/20/2017 10:45 AM - 12:00 PM | 271-273

1.25 SHRM PDCs | Competencies: Relationship Management, HR Expertise | Intended Audience: Senior-level
Presenter:
David Rock, Director, NeuroLeadership Institute
Workplace Application:
This session will allow you to participate in a simulation that exposes bias in decision-making so you can learn about the organizational impacts and mitigation strategies. 

Human decision-making is deeply biased. Given how critical making sound decisions is, it is imperative that leaders identify and minimize bias whenever possible. The reality is that many biases are completely unconscious to us and affect nearly every decision we make. This interactive experience will help you better understand the nature of brain bias, the underlying patterns biases share, and deliver new models you can use to navigate around these limitations in order to make sharper decisions.  This session will :

  • Explore how our perceptual filters affect reality.
  • Examine the brain's tendency to pattern match.
  • Explain how to use brain research to reduce bias and minimize threat in talent and performance discussions and decision-making.
The Drama Quotient
06/20/2017 10:45 AM - 12:00 PM | 393-396
Type: Mega Session

1.25 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, HR Expertise | Intended Audience: Midlevel
Presenter:
Cy Wakeman, Cy Wakeman, Inc.
Workplace Application:
This session will deliver a call to greatness and will provide the roadmap to thinking differently about leadership and employee roles in delivering results.  

Over the past three years, Reality-Based Leadership, Inc., in partnership with the Futures Company, conducted proprietary research whose findings affirm: when employees indulge in distracting drama, learned helplessness, low accountability, lack of self-awareness, and ego-driven behavior it comes at a significant cost to organizations. We now know it can easily consume up to three months per year of each employee’s time — potentially billions of dollars annually in the U.S. alone. That's the Drama Quotient. A leader’s role shouldn’t be — cannot be — to motivate employees. That is a choice employees make. Instead, a leader helps others develop the great mental processes they need to eliminate self-imposed suffering and choose to be accountable for driving results. This session will weave our new research into a narrative that provides you with:

•        Case studies showcasing large win – like the turn-around of a large finance team who
          delivered an organizational transition slated to take three years in just seven months.

•        Strategies for eradicating entitlement with great tools such as the Engaged Action Planning Tool,
          and the Negative Brainstorming Tool which changes the energy of entire group meetings from
          “Why we can’t” to “How we could.”

•        Ways to develop highly effective mental processes in your teams and to hold all team members accountable. 

•        Practical, easy-to-use, tools that can be used right now to promote self-reflection and awareness.

•        An entirely different way to administer and utilize engagement based upon listening to the highly accountables.

Unpacking The Reasonable Accommodations Conversation: Achieving Win/Win Outcomes
06/20/2017 10:45 AM - 12:00 PM | 388-390

1.25 SHRM PDCs | Competencies: HR Expertise, Critical Evaluation | Intended Audience: Midlevel
Presenter:
Deborah Dagit, Vice president and global chief diversity officer, Merck
Presenter:
Louis Orslene, Co-director, Job Accommodation Network (JAN)
Workplace Application:
Through video-based scenarios, you will get a better understanding on how to provide reasonable accommodations in the workplace. 

Engaging in a productive dialogue that results in win win solutions when discussing a reasonable accommodation request with an employee can be challenging. This session will demonstrate how to successfully navigate these conversations. Three scenarios will be presented and include: 1) Accommodating non-apparent disabilities where stigma is a factor; 2) Interviewing candidates who have communications challenges like those on the Autism Spectrum; and 3) Addressing the intersection between performance management and requested accommodations. This session will show you how to:

  • Enhance your confidence and capability in engaging in the reasonable accommodation interactive process.
  • Leverage the videos back at the office to train coworkers .
  • Understand how to get to win-win reasonable accommodations solutions.
Ditch the Performance Evaluation Tool? Let’s Talk Leading Instead of Managing Performance
06/20/2017 10:45 AM - 12:00 PM | 278-282

1.25 SHRM PDCs | Competencies: Relationship Management, HR Expertise, Communication | Intended Audience: Senior-level
Presenter:
Lepora Menefee, SHRM-SCP, Senior director, Talent Management, Equifax
Workplace Application:
This session will increase your knowledge so you can decide what philosophy to adapt regarding performance leadership vs. management. 

This session will tackle a major question in talent management today: whether or not to keep or ditch your performance management tools. We will discuss the urgent need to create a positive focused performance culture based upon relationships and coaching that promotes retention and serves as a tool in this everincreasing war on talent. This session will address how to change performance management so that the process improves performance and retains good employees. You will learn:

  • The ramifications of ditching your performance management tools while learning about the differences between the fundamental philosophies of leading versus managing performance.
  • The various results tied to relationship- based and outcome- based performance focus and the appropriate balance between the two.
EXECUTIVE EXCHANGE: Gallup’s Strategies for Engaging Millennials and Women
06/20/2017 10:45 AM - 12:00 PM | 255-257

1.25 SHRM PDCs | Competencies: Relationship Management, HR Expertise | Intended Audience: Midlevel
Presenter:
Workplace Application:
Learn strategies on how Gallup has successfully engaged and motivated millennials and women. 

Together millennials and women make up 110 million of the 164 million U.S. working population and there is a significant risk to those organizations not looking at newer ways to attract and retain them. This session will highlight Gallup’s latest research on how millennials are significantly impacting workplaces, what women want to continue to stay in the workforce for the long term, and what Gallup has done internally to engage these two very prominent employee populationsJoin Gallup’s Chief Talent Officer, Matt Mosser, to also learn about the behind-the-scenes work that HR has conducted to align strengths philosophies into hiring practices, organizational design, selection of managers and executive leaders, customer teams, and ultimately the business and growth strategy for Gallup.

Simple Truths of Appreciation and Recognition: Low-Cost or No-Cost Ideas to Keep Employees Engaged
06/20/2017 02:15 PM - 03:30 PM | La Nouvelle Ballroom C
Type: Mega Session

1.25 SHRM PDCs | Competencies: Relationship Management, Communication | Intended Audience: Midlevel
Presenter:
Barbara Glanz, CSP, CPAE, President, Barbara Glanz Communications, Inc.
Workplace Application:
This session will show you how you can engage your employees with little or no cost to you! 

In times of having to do more with less, it is critical to find other ways besides money to keep employees engaged. Sixty-five percent of American workers said they received NO appreciation all last year for the good work they had done, yet the second most important thing people want from their jobs is full appreciation. This session will provide:

  • The 10 simple truths of appreciation.
  • Dozens of creative ways, at little or no cost, to keep your employees happy and productive and which you can immediately apply.
The Great Generational Shift: Preparing For The Emerging Post-Boomer Workforce
06/20/2017 02:15 PM - 03:30 PM | 343-345

1.25 SHRM PDCs | Competencies: Relationship Management, HR Expertise | Intended Audience: Senior-level
Presenter:
Bruce Tulgan, Founder and chairman, RainmakerThinking, Inc.
Workplace Application:
This session will focus on key challenges facing HR leaders and zero in on strategies to turn the generational shift into a strategic advantage. 

Generational diversity issues in the workplace have never been more pressing, nor have they been more complex. The last of the pre-Baby Boomers are waning. The Boomers are now the grey haired elders, will steadily exit the workforce taking with them decades of wisdom, knowledge and expertise. You will learn about dozens of immediately actionable best practices in a step-by-step guide through the four generations working side by side in today's workplace. This session will help you: 

  • Use generational diversity as a lens through which to understand the changing workplace and workforce, and the future.
  • Appreciate the attitudes and behaviors of those of other generations.
  • Make adjustments in attitude and behavior in order to communicate and work more effectively with those of other generations.
  • Focus on common ground and build mutually supportive relationships with individuals of all generations.
  • Evaluate the generation mix in your team and your organization and plan for the human capital management issues facing you and your organization as a result of generational diversity: Will you face a talent drain among your aging workforce? What can you do to help implement a flexible retention program to stem the tide? How can you contribute to the knowledge transfer process? What are you doing to improve recruiting, training, development, supervision, self-management, rewards, and retention among the best workers of every generation?
How a Tech Company Is Diversifying Its Workforce by Building Its Own Talent Pipeline
06/20/2017 02:15 PM - 03:30 PM | 291-292

1.25 SHRM PDCs | Competencies: Relationship Management, HR Expertise, Communication | Intended Audience: Midlevel
Presenter:
Anthony Williams, Vice president, talent acquisition and diversity, Akamai
Workplace Application:
This session will show you how Akamai Technologies created a strategic talent advantage by developing its own technical training academy. 

Akamai Technologies understands that diverse viewpoints can inspire innovative ideas, but the reality is that far fewer than half of technical graduates are women or people of color. Therefore, the company broadened its workforce by creating its own training program, Akamai Technical Academy, meant for diverse individuals who are interested in a technical career but who may not have a STEM background or formal technical education. This session will cover how this training program was developed and the lessons learned in the process. You will find out how to:

  • Build a training program for diverse talent, who may not have the formal education or background that you would typically consider in a new hire.
  • Engage and pursue candidates who represent diverse backgrounds, experiences and viewpoints.
  • Develop a business case for making workforce diversity a priority.
  • Dispel common myths about hiring employees who may not have the experience or education level of employees whom your company has typically hired.
  • Measure the ROI of a training program developed to broaden the talent pool and diversify your workforce.
Getting the Most from Your Workforce: Investing in Employees to Improve Productivity
06/20/2017 02:15 PM - 03:30 PM | 252-254

1.25 SHRM PDCs | Competencies: HR Expertise, Critical Evaluation | Intended Audience: Senior-level
Presenter:
Elizabeth Incze, Vice president, Product Development and Management, Aetna Group Insurance
Workplace Application:
This session will explain how investing in employees leads to a healthier workforce, as well as share solutions that contribute to shorter leave times and improved productivity. 

Employee wellness should be approached holistically, to include physical, mental, social and financial health. When you follow this approach you improve the productivity and engagement of your workforce because employees who are healthier are less likely to be impacted by chronic conditions that contribute to disabilities and leave time. This session will help you:

  • Improve employee engagement and productivity through benefits and tools.
  • Navigate the universe of solutions available to manage absences and presenteeism, and select those that are most effective for your employee population.
  • Apply tools to better determine the cause for absences and reduce the frequency and length of employee leave time.
  • Understand the latest on employee leave laws and their impact to your workforce.
  • Establish measurable goals for employee engagement and productivity.
Creating Real Employee Engagement Without Spending a Dime
06/20/2017 04:00 PM - 05:15 PM | 243-245

1.25 SHRM PDCs | Competencies: Relationship Management, HR Expertise | Intended Audience: Midlevel
Presenter:
Karlyn Borysenko , Principal, Zen Workplace
Workplace Application:
This session will tackle employee engagement from a psychological perspective to teach you how to motivate your team and create an environment they can thrive in. 

Creating employee engagement in your organization doesn't have to be costly! You'll leave with tips and tricks that will utilize how the brain is hardwired to drive morale, productivity, creativity, and create a culture your people love coming to work in every day. You will learn:

  • The top three things you can do to engage any employee at any level,
  • How you can use goals and measurement to empower your staff.
  • Why you should get to know who your team members are inside and outside of work.
  • How to create meaning in the day-to-day tasks.
How to Recruit, On Board and Retain Veteran Talent
06/20/2017 04:00 PM - 05:15 PM | 283-285

1.25 SHRM PDCs | Competencies: Relationship Management, HR Expertise | Intended Audience: Midlevel
Presenter:
Lida Citroen, Principal , LIDA360, LLC
Workplace Application:
This session will help you start or grow your veteran hiring program by learning the newest ways to attract and leverage this unique workforce. 

By 2023, 3.5 million military veterans will be in the civilian workforce. This is a great opportunity for companies seeking talent that bring qualities of leadership, strong work ethic, loyalty, technical skills, and values. This session will break down the myths around the veteran population, highlight new opportunities in recruiting and sourcing veterans, and emphasize strategies for keeping and growing veteran employees into leadership positions. You will leave with key takeaways you can use whether you are just starting a veteran hiring initiative, or seeking to enhance your current program. You will learn:

  • How to set benchmarks and metrics for your veteran hiring program.
  • What works when recruiting veterans on-base, at job fairs, and online.
  • Practical ways to modify your on boarding process to meet the needs of veterans.

06/21/2017

Let My People Bring Their Kids to Work: Patagonia’s Secret to Employee Engagement and Retention
06/21/2017 10:00 AM - 11:15 AM | 343-345

1.25 SHRM PDCs | Competencies: Relationship Management, HR Expertise | Intended Audience: Senior-level
Presenter:
Rick Ridgeway, Vice president, Public Engagement, Patagonia
Workplace Application:
This session will demonstrate the emotional and business value that comes from integrating work and family life for your employees. 

This session is divided into two “sections” with the first making the emotional case with photographs and videos that will give you the emotional reason for family support. You will learn what the on-site day care looks like; hear parents explaining the value of kids on campus; hear from employees who have gone through family crisis explain what it means when the company has their back; we listen to employees explain what it means when a company integrates family and work life. The second section will explain the business case and benefits that any company will enjoy from family support policies. This session will:

  • Educate and inform you about the business value of family support policies.
  • Inspire you to influence your organization to implement family support policies.  
  • Show you the numbers behind the tax benefits from on-site day care as well as the statistics of employee retention.
  • Showcase that for the last five years an astonishing 100% of the women in Patagonia's workforce have returned to work after they had children. And they stay at work.
  • Highlight how Patagonia's family support links directly to the company's low turn-over, and will see how the company benchmarks this in order to confirm the business value.
  • Demonstrate the less tangible but equally, if not more important, benefits such as employee engagement and even company culture.  
Executive Succession Planning: Taking the Perspective of the CEO and Board of Directors
06/21/2017 11:30 AM - 12:45 PM | 243-245

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Critical Evaluation, Business Acumen | Intended Audience: Senior-level
Presenter:
Terri Hartwell Easter, Principal, T.H. Easter Consulting LLC
Workplace Application:
You will learn how you can be an integral business partner in managing the formulation and execution of an executive succession plan. 

Succession planning continues to be a hot topic for CEO's and Boards of Directors. Another factor that creates worry for CEO's and BOD's is the pervasive leadership deficit present in many organizations today. According to a recent American Productivity and Quality Center (APQC) survey, only 14% of participants feel that their organizations have competent leaders in the pipeline. So while an organization may have a number of star performers, the question looms as to how many can be developed into senior leaders, and how quickly that development can happen. You will learn:

  • How to assess and articulate current organizational capabilities and future organizational requirements.
  • How to set or reset key organizational leadership competencies. 
  • Approaches for assessing current leaders. 
  • Approaches for analyzing and aligning business strategy (current and future), organizational capabilities and talent requirements.
  • Effective ways to communicate an executive succession plan.  
  • New tools for succession planning management including assessment protocols.
Out of Office The Rise of the Remote Worker
06/21/2017 11:30 AM - 12:45 PM | 252-254

1.25 SHRM PDCs | Competencies: HR Expertise, Critical Evaluation | Intended Audience: Midlevel
Presenter:
Heather Kinzie, SHRM-SCP, Partner, The Strive Group
Workplace Application:
You will learn the benefits of jumping on the remote worker bandwagon and how to support these employees to ensure optimum performance. 

Studies show that nearly half of the U.S. workforce has a job that is suitable for full or part-time remote work. What used to be a rare benefit is quickly becoming the way in which we work. This session highlights the key elements that should be addressed to maximize the performance of a team that includes remote workers. You will gain a thorough understanding of challenges affecting communication, engagement and productivity and will learn a variety of ways to mitigate and/or solve these problems. At the end of this concurrent session, you will be able to: 

  • Analyze which positions are “ripe” for telecommuting and/or remote work.
  • Identify pitfalls and/or challenges regarding performance and productivity.
  • Identify management actions that either solve the performance/productivity problems and/or mitigate them enough to continue the arrangement.
  • Identify various technological tools and solutions that not only help manage the remote worker but help amplify their engagement and performance.
Employer Branding: The Power of Purpose
06/21/2017 11:30 AM - 12:45 PM | 271-273

1.25 SHRM PDCs | Competencies: Relationship Management, Communication | Intended Audience: Senior-level
Presenter:
Matt Kaiser, Director, Recruitment, Children's Healthcare of Atlanta
Workplace Application:
This session will show you how to build a unique employer brand platform to attract and retain the right talent. 

Repeated from Monday at 2:00 p.m.

Our journey through life is made up of a series of choices – crossroads that can lead us down two different paths. How do you know which path is right for you? It depends on your purpose. Purpose is defined as the reason for which something is done or created or for which something exists. The same is true in business. CEO's say the number one challenge facing companies today is acquiring and retaining talent. So how do we acquire and retain the right talent? The key to success is differentiation. The key to differentiation is purpose—defining the unique reasons why your company exists. Be inspired to see the impact of purpose at companies like Ericsson, and leave with ideas that will make an immediate impact. This session will help you:

  • Uncover the power of purpose in your company and your career.
  • Discover a unique process to differentiate your organization and build an employer brand that attracts and retains the right talent.
  • Design a strategy to attract the right talent and measure your success. 
  • See the critical role technology can play in shaping your success.