Filtered Sessions

Filters: Track: Business Acumen & HR Strategy

06/19/2017

From Vision to Transformation: Leading Through Change
06/19/2017 07:00 AM - 08:15 AM | Room TBD
Type: Mega Session

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Critical Evaluation, Business Acumen | Intended Audience: Senior-level
Presenter:
Dr. Michelle Rozen, Teamwork and Communication Expert, Michelle Rozen
Workplace Application:
This session will help you Identify, proactively address and establish winning strategies in dealing with unique challenges of change within your organization. 

True leadership manifests itself through times of change: mergers, acquisitions and management and policy changes. But what can be perceived as rocking the boat is also a great opportunity for growth. This session will help you:

  • Understand the unique challenges of change .
  • Learn strategies for proactively addressing the challenges that change presents.
  • Learn how to turn change into an opportunity for growth and success.
Plays Well with Others: How HR Can Wisely Assess and Manage Outside Vendors
06/19/2017 07:00 AM - 08:15 AM | Room TBD

1.25 SHRM PDCs | Competencies: Relationship Management, Critical Evaluation, Business Acumen | Intended Audience: Senior-level
Presenter:
Matthew Kaiser, Managing director, Lockton Benefit Group , Lockton Companies
Workplace Application:
You will learn tools and techniques to assess potential vendors and manage ongoing vendor relationships to lessen HR's liability and burden. 

Most companies rely on third parties to help run their HR programs and few have an intentional, systematic way of evaluating potential vendors and then managing performance on an ongoing basis. This session will cover vendor relationships from start to finish. You will learn:

  • How to manage HR vendor relationships, including how to negotiate and enforce Service Level Agreements and handle the shift to Software-as-a-Service contracting.
  • Techniques to assess vendors by creating processes that ensure full disclosure and transparency even with startup technology vendors that may not have proven track records (or even profits!). 
  • How to leverage risk management and contract negotiation to protect organizations from potential data breaches.
HR: The Differentiator
06/19/2017 07:00 AM - 08:15 AM | Room TBD

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Critical Evaluation, Business Acumen | Intended Audience: Midlevel
Presenter:
Ruth Stricklen Pullins, Chief HR officer, Truman Medical Centers
Workplace Application:
This session will help you feel empowered to apply strategies to align HR programs to your organization's vision. 

This session will put a new spin on traditional programs and will prove that HR can create the momentum to move your organization forward. You review a process of analyzing current state and demonstrate how to create your own best practices. You will leave this session with a toolbox of great ideas that will set you apart from the pack and help leave a legacy for yourself and your organization. You will learn:

  • How to apply a Force Field Analysis (Kurt Lewin) to a proposed change .
  • The importance of communicating a business case that will support customized best practices.
  • How to differentiate HR to strategically position your organization.
The “HOW” of Spreading the “WHY”: Effectively Spreading Vision Throughout Your Organization
06/19/2017 10:45 AM - 12:00 PM | Room TBD

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Communication, Business Acumen | Intended Audience: Senior-level
Presenter:
Randy Anderson, Productivity improvement specialist, E3 Professional Trainers
Workplace Application:
You will learn practical, applicable strategies for communicating organizational goals and vision to team members at all levels. 

From C-level executives to front-line employees, people contribute more if they understand how their efforts fit into the big picture. Communicating and cultivating a broader perspective will help your team members avoid losing sight of and undervaluing their dependence on others in order to achieve key objectives and sustainable success. This session will provide  practical strategies to get team members on board and to help them help you coordinate everyone's efforts. You will learn how to:

·         Move beyond the “What's and How's” and embrace the importance of communicating the “Why's”
           – the secret sauce of spreading the vision and engaging every team member.

·         Initiate a strategy to make the vision and goals a part of the culture within the teamand not just a page
           in a binder, a plaque on the lobby wall, or a section on the organization's website. 

·         Establish an accountability mechanism to measure individual contribution and team progress toward key objectives.

Content Curation: How to Get More Impact from Your LMS
06/19/2017 10:45 AM - 12:00 PM | Room TBD

1.25 SHRM PDCs | Competencies: Critical Evaluation, Business Acumen | Intended Audience: Senior-level
Presenter:
Stacy Cook, Managing Consultant , Federal Management Partners (FMP)
Workplace Application:
You will learn best practices for LMS content curation and how to adapt the tools provided to develop your own content curation strategy. 

It began innocently enough. You did your research, implemented a learning management system (LMS), and began buying and building learning to develop your talent. Now, despite dozens, hundreds, or even thousands of hours of content, your LMS is underutilized, over-criticized, and your leadership is looking for a new system. Stop the madness and reconsider your learning content strategy. Join this interactive session to learn about content curation as well as a new approach to maximizing your LMS investments. You will learn:

·         How to evaluate the quality of existing content using a course audit rubric that has been
           road tested with real organizations.

·         How you can strategically align content with technical and managerial competencies, which will help you identify
           which investments have the greatest potential to close critical skill gaps.

·         A step-by-step process for sequencing existing training into logical learning programs and using a
           certificate approach to improving learner motivation. 

·         The benefits of augmenting your existing training by creating a performance support system for learning.

Rethinking HR: The Future of Work and HR
06/19/2017 10:45 AM - 12:00 PM | Room TBD
Type: Mega Session

1.25 SHRM PDCs | Competencies: Relationship Management, Business Acumen | Intended Audience: Senior-level
Presenter:
Ryan Estis, Chief experience officer , Ryan Estis & Associates
Workplace Application:
This session will help you rethink your role and your opportunity to impact business performance and growth. 

As we prepare for new evolutions in the business landscape and workforce, our approach to human capital management has to transform. This session will focus on the evolving role of HR and introduces new techniques and technology that pace with evolving work and management trends. What’s needed for HR to deliver a talent strategy, workforce readiness and business performance will also be highlighted. This session will:

·         Define Rock Star HR. What does it take to deliver impact today?

·         Learn how you can act from a position of influence to develop high-trust, high-value relationships with business partners.

·         Rethink the HR value proposition.

·         Address the impact of emerging technology and the next generation of workers.

HR Metrics That Matter: Learn to Drive Sustainable Business Processes
06/19/2017 10:45 AM - 12:00 PM | Room TBD
Type: Mega Session

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Communication, Business Acumen | Intended Audience: Senior-level
Presenter:
Shane Yount, Principle/author, Competitive Solutions, Inc.
Workplace Application:
This session will provide specific, measurable, attainable, relevant and timely methods for tracking and communicating business results. 

This session will address the basic foundations for leadership training that can actually improve the business bottom-line. Both humorous and informative, the presenter will discuss why leaders fail, personal leadership implementation experiences, and successes and failures companies have experienced during the transition of management. This session will provide the knowledge and understanding to begin implementing practical, auditable leadership implementation techniques to your ndividual work environments. Most importantly, realistic leadership implementation techniques promote continuous improvement in communication, productivity, employee satisfaction, and bottom-line business results. During this session you will learn:

·         How to develop, track, and implement key business objectives.

·         The processes of business scorecards and action registers to drive accountability.

·         How to set behavioral expectations and audit performance.

The Neuroscience of Change
06/19/2017 10:45 AM - 12:00 PM | Room TBD

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Communication, Business Acumen | Intended Audience: Midlevel
Presenter:
Britt Andreatta, CEO, 7th Mind Company
Workplace Application:
You will learn neuroscience-based strategies for how you can drive successful change across your entire organization. 

The pace of today's change is pushing the limits of even the most nimble organizations. Every change requires your talent to make significant shifts in their behaviors and attitudes. This session will highlight the latest discoveries about the brain, and how to harness biology to reduce resistance to change and change fatigue. Leave with new strategies for how you can drive successful change across all functions of your organization. In this session, you will:

·         Learn how all change activates the survival and failure centers in the brain.

·         Assess how individuals and teams respond and acclimate to change.

·         Discover how to help your talent achieve key shifts in behaviors and attitudes.

·         Identify ways to intentionally increase the resilience of your people and organization.

Creating a Culture of High Trust: 10 Things Every Organization Must Do to Experience High Trust
06/19/2017 02:00 PM - 03:15 PM | Room: TBD
Type: Mega Session

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Communication | Intended Audience: Midlevel
Presenter:
Richard Fagerlin, President, Peak Solutions, Inc.
Workplace Application:
This session will provide practical ideas, tools and resources on how we give, get and grow trust. 

Trust is the key ingredient to business success. Trust issues are wasting productivity, ruining relationships and damaging business. If your teams and your organization are not flourishing in a high-trust culture you are experiencing one of the greatest examples of “re-work” and creating an environment for politics and offense to thrive and multiply. This session will discuss the top seven reasons for the trust gap and discuss 10 practical solutions for building relationships of high trust. Through a simple model for evaluating trust you will be able to go home and measure trust in your organization. This session will:

  • Discuss the top trust lies affecting you and your organization.
  • Help you understand a simple three-part model for measuring, monitoring and managing trust.
  • Help you learn why the trust gap exists and what you can personally do about it.
The Future of Work is Today. Are You Ready?
06/19/2017 02:00 PM - 03:15 PM | Room: TBD
Type: Mega Session

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Business Acumen | Intended Audience: Senior-level
Presenter:
Morag Barrett, CEO and founder, SkyeTeam
Workplace Application:
This session will help prepare you to lead change efforts within your organization.  

Change is occurring an extraordinary pace, influenced by new technology, globalization, mobility and the changing expectations of work. The challenge, and opportunity for you to lead the change needed in your organization to ensure you remain relevant and highly competitive. This is not a prediction of what will happen in 25 years but rather a very pragmatic discussion of the changes that are happening right now, impacting all of us, if only we choose to pay attention. The future of work is not tomorrow, the future of work is today. Are you ready? This session will:

  • Discuss three key forces impacting how we work, lead and structure our organizations.
  • Identify how leading organizations are responding to and adapting to these changes.
  • Determine the next steps to Futureproof your team and organization.
The Three Influential Roles of HR When it Comes to Strategy
06/19/2017 02:00 PM - 03:15 PM | Room: TBD

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Communication, Business Acumen | Intended Audience: Senior-level
Presenter:
Michael Wilkinson, Managing director, Leadership Strategies
Workplace Application:
You will learn how to confidently discuss and develop strategic planning with other leaders and model best practices across your organization. 

Repeated Wednesday at 11:30 a.m.

For HR leaders to gain buy-in from senior executives, we must be able to confidently speak and understand strategy. Our unique position allows us three pivotal roles to facilitate change and influence strategic thinking and execution at the enterprise level. This session will help you identify essential components of your organization's strategy, including the critical difference between mission versus vision, goals versus objectives, values versus guiding principles, and critical success factors versus strategies. This session will cover:

  • HR's three influential roles in carrying out strategy.
  • 10 commonly-faced pitfalls of strategy planning.
  • How to apply a strategic planning framework to solve both business and HR issues.
Disrupt HR! Approaching HR, Talent Acquisition (& Your Career) in a Whole New Way
06/19/2017 02:00 PM - 03:15 PM | Room TBD

1.25 SHRM PDCs | Competencies: Critical Evaluation, Business Acumen | Intended Audience: Senior-level
Presenter:
Jennifer McClure, President, Unbridled Talent, LLC
Workplace Application:
You will discover new ways of thinking, and ideas that have been implemented in a variety of organizations that are helping companies to achieve a competitive advantage. 

Are you tired of the same old approach to HR? Are you ready to start talking about talent in a whole new way? If that describes you, and you're interested in shaking things up a bit (or if you're simply looking for some new ideas), then this session is for you! You'll hear real-life examples and lessons learned from HR practitioners, CEO's, business owners, and talent acquisition professionals who have taken risks, stirred the pot, and disrupted the future of work in their organizations. You will learn:

·         How to  develop and implement new recruiting, retention and leadership development initiatives to
           address changing business needs and compete for in-demand/scarce talent. 

·         Strategies and tactics needed to sell new and innovative ideas to your leadership.  

·         How to take a long-term, big picture approach to HR, and ensure alignment of your HR strategic plan
           with your organization's strategic plan.

HR Ethics?!? Staying True to Yourself While Remaining True to Your Employer!
06/19/2017 02:00 PM - 03:15 PM | Room: TBD

1.25 SHRM PDCs | Competencies: Ethical Practice, Business Acumen | Intended Audience: Midlevel
Presenter:
John Doran, Attorney, Sherman & Howard LLC
Workplace Application:
This session will help you better align yourself with your companies' business goals, without selling out your own core values. 

This interactive session will challenge you to analyze the right and wrong of what you do. It will provoke you to reconsider common notions of workplace fairness and to contemplate all of the competing interests present in any workplace dispute.The session relies on hypotheticals that HR professionals can relate to, and provides practical, thoughtful tools to resolve real-life ethical dilemmas. This session will review the latest trends and changes in the legal landscape with respect to ethics with a close examination into the following:

  • Defining, promoting, and maintaining core values throughout an organization while protecting your organization's interests and profitability. 
  • Addressing challenging personal and professional conflicts of the interest in the workplace.
  • Understanding what your legal obligations are in the face of improper corporate behavior, and how to shield yourself from personal liability in the face of the misconduct of others.
Disrupt HR! Approaching HR, Talent Acquisition (& Your Career) in a Whole New Way
06/19/2017 02:00 PM - 03:15 PM | Room: TBD

1.25 SHRM PDCs | Competencies: Critical Evaluation, Business Acumen | Intended Audience: Senior-level
Presenter:
Jennifer McClure, President, Unbridled Talent, LLC
Workplace Application:
You will discover new ways of thinking, and ideas that have been implemented in a variety of organizations that are helping companies to achieve a competitive advantage. 

Are you tired of the same old approach to HR? Are you ready to start talking about talent in a whole new way? If that describes you, and you're interested in shaking things up a bit (or if you're simply looking for some new ideas), then this session is for you! You'll hear real-life examples and lessons learned from HR practitioners, CEO's, business owners, and talent acquisition professionals who have taken risks, stirred the pot, and disrupted the future of work in their organizations. You will learn:

  • How to  develop and implement new recruiting, retention and leadership development initiatives to address changing business needs and compete for in-demand/scarce talent. 
  • Strategies and tactics needed to sell new and innovative ideas to your leadership.  
  • How to take a long-term, big picture approach to HR, and ensure alignment of your HR strategic plan with your organization's strategic plan.
Catch It While You Can: Tech and Knowledge Transfer
06/19/2017 02:00 PM - 03:15 PM | Room: TBD

1.25 SHRM PDCs | Competencies: Business Acumen | Intended Audience: Midlevel
Presenter:
Devin Lemoine, President, Success Labs
Workplace Application:
You will learn about the potential of human knowledge transfer using a structured process and technology. 

Ten thousand Baby Boomers reach age 65 each day and when they leave they take information and knowledge imperative to organizational sustainability. Before you lose the knowledge, skills and relationships that fuel your success and competitive advantage, you can be proactive in minimizing this risk and potential disaster. This session will discuss how to use technology and a structured approach to ensure that large amounts of tacit and technical knowledge do not escape your organization, but are captured and transferred. During this session you will learn:

  • Practical strategies for ensuring quality knowledge transfer. 
  • How to identify knowledge holders, design transfer methods, create measurable action plans, and prepare and develop knowledge recipients.
Building a World-Class HR Brand: Lessons from Top HR Organizations
06/19/2017 04:00 PM - 05:15 PM | Room: TBD
Type: Mega Session

1.25 SHRM PDCs | Competencies: HR Expertise, Business Acumen | Intended Audience: Midlevel
Presenter:
Shirley Davis, Ph.D., SHRM-SCP, President and CEO, SDS Global Enterprises, LLC
Workplace Application:
You will hear about best practices on how HR organizations revolutionized their culture, practices, and systems to create world-class employer brands. 

Gone are the days when HR departments exclusively focused on screening applications, planning company picnics and managing personnel files. Today's they are the backbone of a company's success. From recruiting top talent, implementing new HR technologies, creating a world-class employee experience, and diagnosing and offering creative solutions, today's HR departments rely on influence, innovation and value creation to keep the company on the cutting edge of competition. This session you will learn how to:

  • Prioritize and align your strategies with the business to deliver the greatest return.
  • Transform your HR model to demonstrate the value HR has on the business.
  • Enhance yourrecruitment strategy to attract the best talent.
  • Reinvent your performance management systems to more effectively evaluate and motivate employees.
The Cartography of Negotiation
06/19/2017 04:00 PM - 05:15 PM | Room TBD

1.25 SHRM PDCs | Competencies: Consultation, Communication | Intended Audience: Midlevel
Presenter:
Scott Wayne, Founder, The Frontier Project
Workplace Application:
You will leave understanding the techniques in framing, priming, and intelligence gathering deployed by effective negotiators. 

Being a skilled negotiator is a skill all HR professionals should have. This session will show you how to create mutual value, not choose sides. This experiential session will lead you through the neuroscience and behavioral economics of negotiation. Building on classic negotiation theory, and informed by hundreds of real-life scenarios, this session wlil show you how to shape the dynamics of dialogue, control the physical environment, prepare purposefully for engagement, respond nimbly to unforeseen obstacles, avoid bias, separate positions from interests, and create more value for everyone at the table. You will learn about:

·         The latest research from fields of neuroscience and behavioral economics as it relates to negotiations.

·         Self-assessment tools to ground oneself in the “why” behind negotiating. 

·         Tools for framing, priming, and intelligence gathering to increase effectiveness of negotiations.

·         The use of proxemics as it relates to communicating effectively.

Seeing the Big Picture: Business Acumen to Build Your Credibility, Career, and Company
06/19/2017 04:00 PM - 05:15 PM | Room: TBD

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Business Acumen | Intended Audience: Midlevel
Presenter:
Kevin Cope, President and chief executive officer , Acumen Learning
Workplace Application:
You will learn how to execute smarter, faster, and more profitable business decisions by practicing and perfecting your business acumen.  

You are in a unique position to bridge the gap between functions – you can help grow the business in a way nobody else can. Developing your business acumen, and the business acumen of your talent pipeline, will improve every aspect of your business. In this session you'll learn a "big picture" mentality that will give you and your company an invaluable edge. After all, business acumen is, fundamentally, about seeing the big picture. This session will show you how to:

  • Use the five business drivers to understand how companies make money.
  • Consistently make the right strategic bets for your company.
  • Develop an “executive mentality” and earn a seat at the table.
The Cartography of Negotiation
06/19/2017 04:00 PM - 05:15 PM | Room: TBD

1.25 SHRM PDCs | Competencies: Consultation, Communication | Intended Audience: Midlevel
Presenter:
Scott Wayne, Founder, The Frontier Project
Workplace Application:
You will leave understanding the techniques in framing, priming, and intelligence gathering deployed by effective negotiators. 

Being a skilled negotiator is a skill all HR professionals should have. This session will show you how to create mutual value, not choose sides. This experiential session will lead you through the neuroscience and behavioral economics of negotiation. Building on classic negotiation theory, and informed by hundreds of real-life scenarios, this session wlil show you how to shape the dynamics of dialogue, control the physical environment, prepare purposefully for engagement, respond nimbly to unforeseen obstacles, avoid bias, separate positions from interests, and create more value for everyone at the table. You will learn about:

  • The latest research from fields of neuroscience and behavioral economics as it relates to negotiations.
  • Self-assessment tools to ground oneself in the “why” behind negotiating. 
  • Tools for framing, priming, and intelligence gathering to increase effectiveness of negotiations.
  • The use of proxemics as it relates to communicating effectively.
The Top Five Secrets to Managing an HR Department of One
06/19/2017 04:00 PM - 05:15 PM | Room: TBD

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Business Acumen | Intended Audience: Midlevel
Presenter:
Amanda Haddaway, SHRM-SCP, Managing director, HR Answerbox
Workplace Application:
This session will equip you with tips and tools for operating strategically as an HR department of one. 

Being an HR department of one isn't for the faint of heart! Some days you're a firefighter, some days you're a coach and in between you're the sole person responsible for recruiting, training, benefits and more. During this interactive session, we'll share ideas about how to keep your sanity, while still maintaining a focus on being a strategic partner for your organization. This session will discuss:

  • How to align HR's goals with your organization's mission, vision and values.
  • Keys to building credibility. 
  • The importance of relying on your managers and much more.

06/20/2017

Leading Your People Through Change
06/20/2017 07:00 AM - 08:15 AM | Room: TBD
Type: Mega Session

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Communication | Intended Audience: Midlevel
Presenter:
Randy Anderson, Productivity improvement specialist, E3 Professional Trainers
Workplace Application:
You will learn key principles for helping people throughout your organization cope with and adapt to change. 

Change is one of life's most difficult and stressful challenges. It is also constant! Most leaders realize change is necessary, and force themselves through the process. The problem is, they FORCE their people through it also, rather than HELPING them cope with and acclimate to it. These strategies will help you and your leaders make the change process less stressful, less painful, and more tolerable. Equipping your people to cope with and work through change will help them to remain engaged and productive, even in the midst of an ever-shifting landscape. These strategies will help you prepare for and facilitate the process for yourself and for your team members, and minimize the pain change brings. This session will help you:

  • Diagnose your own perception of change, realize how it may be limiting your success, and reconfigure your ability to adapt to it. 
  • Prepare for your team members to resist change, and will teach you how to “sell” them on the necessity and benefits of it, making them more likely to move forward. 
  • Reduce the fear of change many people experience, by creating a culture that embraces progress through evolution rather than waiting so long that change requires a major (and traumatic) event. 
  • Leave equipped with a six-step process to successfully introduce and implement changes.
Technology Meets HR: Selecting and Justifying the Right Solution
06/20/2017 10:45 AM - 12:00 PM | Room: TBD

1.25 SHRM PDCs | Competencies: Critical Evaluation, Business Acumen | Intended Audience: Midlevel
Presenter:
Joe Rotella, SHRM-SCP, Chief technical officer, Delphia Consulting, LLC
Workplace Application:
This session will show you how to write an effective business case that justifies a technology investment to your decision makers. 

Technology can help free you from administrivia so you can focus on strategic goals. This session will share a seven-step framework you can use to select the right technical solution. You will learn how to analyze the structure of a business case, explore your needs to support HR, and discover why technology in important to HR. This session will show you:

  • How to justify the investment to your decision makers by writing an effective business case.
  • The three types of return on investment (ROI).
  • How to calculate ROI to support your business case.
The Changing Nature of Work and the Worker: Five Global Trends Impacting HR Strategy
06/20/2017 10:45 AM - 12:00 PM | Room: TBD

1.25 SHRM PDCs | Competencies: HR Expertise, Global & Cultural Effectiveness, Business Acumen | Intended Audience: Midlevel
Presenter:
Gary Kushner, CBP, President and chief executive officer, Kushner & Company
Workplace Application:
This session will expand your thinking on your current HR strategies and where you will need to go in the future. 

The world is changing. Who (or what) does the work for the organization, the type of work performed, and how and where that work is performed is undergoing nothing less than a seismic shift, and there is much more to come. This session will outline global trends that will change the way you think about your HR strategies relating to talent acquisition, talent management, and engagement. The organization that gets ahead of the curve of change will be the one that most successfully leverages its human capital to obtain competitive advantage. You will learn:

  • How work has and will continue to change along with worker expectations.
  • How machine learning will impact (but not replace) human work in the workplace.
Understanding Metrics: How to Connect HR's Goals to Business Strategy
06/20/2017 10:45 AM - 12:00 PM | Room: TBD

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Critical Evaluation, Business Acumen | Intended Audience: Midlevel
Presenter:
Ryan Kohler, Chief innovation officer, ApplicantPro
Workplace Application:
You will learn how to connect the dots between metrics that matter to HR, and the metrics that are relevant to the bottom line. 

Repeated Wednesday at 11:30 a.m.

Workplace Application: You will learn how to connect the dots between metrics that matter to HR, and the metrics that are relevant to the bottom line.

You're required to add value to the overall objectives of your organization by ensuring that your department's goals align with your company's business strategy. In order for this to occur, you must have a firm understanding of what key metrics consist of and how they impact the organization’s overall success. This session will guide you through the sometimes overwhelming world of business metrics and more importantly, show you how to make HR more competitive by connecting the dots between HR metrics and business strategy so that they become one and the same. You will learn how to:

  • Identify the steps necessary for understanding why metrics matter to your business.
  • Find specific measurements within the scope of sales metrics, marketing metrics, web metrics, and customer service metrics.
  • Identify how HR can impact these metrics and how to frame HR's role by aligning business objectives to HR metrics.
Developing Business Acumen as an HR Department of One
06/20/2017 02:15 PM - 03:30 PM | Room: TBD

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Business Acumen | Intended Audience: Midlevel
Presenter:
Jennifer Currence, SHRM-SCP, MBA , President, OnCore Management Solutions, LLC
Workplace Application:
This session will help you enhance your credibility by understanding and implementing key business acumen characteristics. 

Small business HR professionals are expected to be generalists and specialists and be able to answer all HR-related questions. This session will offer a solid foundation of what Business Acumen is and how as small business HR professionals, you can carve out time in your busy schedule to increase this important behavioral competency. This session will help you:

  • Learn how to read a financial statement and use it for HR programs.
  • Learn how to leverage knowledge from other departments to boost HR's effectiveness.
  • Learn various methods of how to conduct an environmental scan and use the data to improve your HR programs.
  • Understand the entrepreneurial spirit and how it can boost your business acumen and your career.
Sales & Marketing Strategies for HR
06/20/2017 02:15 PM - 03:30 PM | Room: TBD

1.25 SHRM PDCs | Competencies: HR Expertise, Communication, Business Acumen | Intended Audience: Midlevel
Presenter:
Stacey R. Carroll, President, HR Experts On-Call
Workplace Application:
This session will help you incorporate marketing and selling skills into your list of competencies. 

HR needs to start thinking and acting more like sales and marketing. The best HR professionals of the future will think about the principles of sales and marketing when setting up a new benefits plan, or designing a new bonus or incentive plan or even recruiting and on-boarding new employees.  In this session, we'll talk about the top seven lessons from sales and marketing that you can start implementing today. The pay-off will be deeper levels of employee engagement, more credibility with senior leaders and higher levels of productivity from the HR team. These news skills are the must-have competencies for HR for 2017 and beyond. You will learn:

  • The fundamental of sales and marketing strategies.
  • How to get support from senior leaders for major HR initiatives quicker and with less effort by using the principles of good marketing and sales. 
  • How to align HR programs to the strategic plan in the same way that sales and marketing does.  
  • How to perform cost/benefit analysis on your major initiatives to understand which projects to dedicates resources to.  
  • How to respond more quickly to the external environment and implement new programs in HR that reflect the changing times similar to sales and marketing.
Brand Name HR: Giving Your Function Life and Purpose!
06/20/2017 02:15 PM - 03:30 PM | Room TBD
Type: Mega Session

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Communication | Intended Audience: Midlevel
Presenter:
Steve Browne, SHRM-SCP, SHRM Board Member, Executive director of Human Resources, LaRosas, Inc.

HR has a "brand" which it can develop, utilize and leverage within organizations. This is needed so that HR can function in a business capacity as a partner in helping your organization grow, evolve and succeed. Having a defined brand will also allow for the integration of HR throughout all levels of an organization. This session will show you how to:

·         Transition from "Soft Skills" to "Relevant Skills": The first step in establishing the HR Brand is to position ourselves
           in a new way where we show the business skills we bring to our role and the organization.

·         Develop and Define Your HR Brand: This will look at how HR is currently viewed by senior management in your
           organization and then see how/why it should shift to a branded position.

·         Make Your Brand Come to Life: These are takeaways you will create during the session on setting the steps
           of making your brand move from design to action.

·         Integrate Your Brand with the Company Brand: Learn how you can make the HR/employment brand support
           and promote the overall brand of your organization.

The Trust Edge: How Top Leaders Gain Faster Results, Deeper Relationships and a Stronger Bottom Line
06/20/2017 02:15 PM - 03:30 PM | Room TBD

1.25 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, Business Acumen | Intended Audience: Senior-level
Presenter:
David Horsager, CSP, Business strategist, professor, author
Workplace Application:
This session will give you a fresh perspective about trust, and give actionable tools for solving organizational challenges. 

Trust is a fundamental, bottom line issue. Without it, leaders lose teams, salespeople lose sales, and organizations lose reputation, retention of good people, relationships and revenue. But with trust, individuals and organizations enjoy greater creativity, productivity, freedom, and results. You will learn:

·         The eight pillars of the most successful leaders and organizations.

·         How to create a 90-day quick plan.

·         Keys to build morale, sales, and customer loyalty.

·         How to boost daily productivity by using DMA's (Difference Making Actions.)

The Top 10 Workplace Trends For 2017
06/20/2017 02:15 PM - 03:30 PM | Room: TBD
Type: Mega Session

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Business Acumen | Intended Audience: Senior-level
Presenter:
Dan Schawbel, Partner & research director, Future Workplace
Workplace Application:
You will learn about the most important workplace trends for 2017, how they are impacting your business and best practices for managing them in your company. 

With the increased adoption of new technologies, globalization, automation and a weak economy, the modern workplace is in a state of flux. As a result, today's company's are facing major challenges that will affect how you do business and compete for the best talent. You will hear the top workplace trends that will change the way you view your organization, help you better prepare for the future and improve your talent management strategy. You will learn:

  • What each trend means for your business.
  • How companies are already implementing programs so you can take advantage of these changes.
  • Tips on how your organization can be at the forefront of this new movement.
Brand Name HR: Giving Your Function Life and Purpose!
06/20/2017 02:15 PM - 03:30 PM | Room: TBD
Type: Mega Session

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Communication | Intended Audience: Midlevel
Presenter:
Steve Browne, SHRM-SCP, SHRM Board Member, Executive director of Human Resources, LaRosas, Inc.
Workplace Application:
You will learn how to develop and promote your HR brand. 

HR has a "brand" which it can develop, utilize and leverage within organizations. This is needed so that HR can function in a business capacity as a partner in helping your organization grow, evolve and succeed. Having a defined brand will also allow for the integration of HR throughout all levels of an organization. This session will show you how to:

  • Transition from "Soft Skills" to "Relevant Skills": The first step in establishing the HR Brand is to position ourselves in a new way where we show the business skills we bring to our role and the organization.
  • Develop and Define Your HR Brand: This will look at how HR is currently viewed by senior management in your organization and then see how/why it should shift to a branded position.
  • Make Your Brand Come to Life: These are takeaways you will create during the session on setting the steps of making your brand move from design to action.
  • Integrate Your Brand with the Company Brand: Learn how you can make the HR/employment brand support and promote the overall brand of your organization.
HR and Safety: Where the Dots Align and the Lines Cross
06/20/2017 04:00 PM - 05:15 PM | Room: TBD

1.25 SHRM PDCs | Competencies: Consultation | Intended Audience: Midlevel
Presenter:
Clint T. Wolfley, Director, Business Development, Board of Certified Safety Professionals
Workplace Application:
You will gain a better understanding of how HR and safety programs can align to improve business performance. 

The relationship between HR and Safety is pivotal to achieving organizational success. With dynamic market changes, technology advances, new regulations, and worker safety emphasis programs, there is more demand to improve safety performance. Achieving a synergistic approach is not easy, but this session will provide first hand insights into how progressive organizations have integrated HR and Safety to forge win-win outcomes and lasting relationships.

Translating HR to Net Profit: How to Show the Real Bottom Line Impact of HR
06/20/2017 04:00 PM - 05:15 PM | Room: TBD
Type: Mega Session

1.25 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise, Business Acumen | Intended Audience: Senior-level
Presenter:
David Lewis, President/CEO , OperationsInc.
Workplace Application:
You will learn how to demonstrate HR’s ROI, proving your value and worth to the C-suite, and will walk away with the tools needed to make the best HR-related decisions possible for your organization.  

As the HR function evolves, so too does the increased need to show that HR-related initiatives are in fact paying off and are worth the expense. While other functional areas of businesses (e.g. Marketing, Finance) are laser focused on converting their efforts into direct ROI, you are not always clear on what to present, how to present it, and in general how to convert what some argue are soft points and approaches to harder data worthy of respect. This session will cover: 

  • Employee Benefits: simple methods for quantifying how fully provided, shared cost, and voluntary benefit plans contribute to your organization’s ability to retain and attract talent. 
  • Recruiting and Sourcing: Ways to document all associated expenses (e.g. Time, Postings, Testing, Agencies, Tools, HRIS) in order to show the resulting ROI.  
  • Professional Development/Training: Tracking the mix of cost consumed for said efforts plus the end results and impact on the businesses. 
  • Turnover: How to measure the economic impact of turnover and how to use this data to impact other preemptive initiatives.
  • Technology: Correlating the expense associated with implementing new tech tools in HR and the resulting impact on efficiency and flow of your HR department.
Build The Capability Your Organization Needs Not Just The Skills Your People Want
06/20/2017 04:00 PM - 05:15 PM | Room: TBD

1.25 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise, Business Acumen | Intended Audience: Midlevel
Presenter:
Jack Gottlieb, Founder & chief executive officer, The Total Solutions Group, Inc.
Workplace Application:
This session will help you Increase the capability, readiness and agility to impact major transformation or improvement in how you drive results. 

Achieving the breakthroughs we want for our organization is based on a three critical factors. First is our approach in how we align our infrastructure for how people are supposed to succeed with the business model for how we best create value and grow as a result. The second is in how we improve the processes we have to run and drive our organization to be the most efficient and productive we can. The third is how we truly evaluate and improve our people throughout the year not just for year-end reviews. This session will cover:

  • Approach. Be able to evaluate and re-engineer the infrastructure of your department or organization based on the capability needed to drive results not the job functions we need to hire for. 
  • Processes. Learn the simple approach to evaluate any individual or collection of processes against specific results and how to mobilize people to buy into and execute on improving them the way they need to be. 
  • People. Implement a more adaptable and precision-based system for evaluating and improving people more frequently that will target your organization’s real pain points and drive solutions more efficiently.

The impact is having people at every level take ownership for how to drive breakthrough results and capability that everyone will replicate going forward.

Getting The C-Suite’s Attention: Seven Strategies For Transforming From HR Leader to Business Leader
06/20/2017 04:00 PM - 05:15 PM | Room TBD

1.25 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, Business Acumen | Intended Audience: Midlevel
Presenter:
Jennifer McClure, President, Unbridled Talent, LLC
Workplace Application:
This session will help you understand seven high-impact areas where you can add significant value and achieve recognition for contributions to your organization’s strategic plan. 

A business leader's strategic importance is never measured by their position on the organization chart. It's measured by results. But unfortunately, many HR Leaders struggle to articulate how they contribute to the success of strategic initiatives. So how can we fix this, and get the C-suite's attention? By translating critical HR responsibilities to the bottom-line and quantifying our results. This session will show you how to:

·         Take a long-term, “big picture” approach to HR by developing and aligning your strategic plan with
           your organization's strategic plan.  

·         Solve business problems through the effective use of people strategies and develop and utilize business metrics
           to measure the achievement of the organization's strategic goals and objectives.  

·         Become an active and effective business leader who can directly impact major business initiatives by establishing
           strategic relationships with key individuals in the organization to influence organizational decision-making.

06/21/2017

How to Deliver Bad News and Build Trust at the Same Time
06/21/2017 10:00 AM - 11:15 AM | Room: TBD
Type: Mega Session

1.25 SHRM PDCs | Competencies: Relationship Management, Communication | Intended Audience: Senior-level
Presenter:
Andrea P. Howe, President, The Get Real Project
Presenter:
Gary S. Jones, Chief human resources officer , Grizzard Communications Group
Workplace Application:
This session will help you develop the courage and skill required to facilitate candid conversations that promote healthy relationships and prosperous organizations. 

There comes a time in every project or work plan when the inevitable happens: things don't go according to plan and bad news must be delivered. In a business environment marked by tight budgets, compressed time-frames, and rising stress levels, this happens more often than we'd like. This session will explore why bad news is an opportunity, not a liability, and will teach you a technique for communicating tough messages to any stakeholder such that trust levels actually increase rather than decrease. You will learn how to:

  • Link truth-telling to the four essential elements of trust-building.  
  • Apply the three question transparency test to determine whether or not something is better left unsaid.  
  • Understand the personal barriers you face when it comes to uncomfortable conversations and what to do about them.  
  • Practice a time-tested technique for putting hard truths on the table in a socially acceptable way.
Make HR a Strategic Weapon for Your Organization: An Evidence-Based Approach to HR
06/21/2017 10:00 AM - 11:15 AM | Room: TBD

1.25 SHRM PDCs | Competencies: Business Acumen | Intended Audience: Midlevel
Presenter:
David Almeda, Vice president human resources, Kronos Incorporated
Presenter:
Kristen Brown , Vice president, Global Talent Acquisition , Kronos Incorporated
Workplace Application:
This session will help you understand the steps needed to harness the data in your organization to construct an evidence-based HR approach/strategy and make better decisions. 

Is your HR team a strategic weapon? Do you have a strong voice in the executive boardroom? If not, it might be because you're making decisions and implementing programs driven primarily by current trends or internal demand. Based on a review of multiple case studies, you'll understand how utilizing an evidence-based approach to HR can help to drive better business outcomes and a more impactful and less costly HR function. After this session you will be able to:

  • Define evidence-based HR.
  • Describe the steps necessary to implement this approach in your organization. 
  • Apply this approach into a manner that increases HR's impact and maximizes existing resources.
  • Understand how and why this approach increases HR's organizational credibility.
Control the Chaos: Four Steps to Excelling as an HR Department of One
06/21/2017 10:00 AM - 11:15 AM | Room: TBD

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Business Acumen | Intended Audience: Midlevel
Presenter:
Lori Kleiman, SHRM-SCP, President , HR Topics
Workplace Application:
This session will help HR department sof one (DOO) be seen as a leader with four easy-to-implement steps. 

As an HR DOO, you are saddled with administrative tasks, yet often have the desire to participate at a more strategic level. The executive team expects you to have CHRO depth of knowledge and your employees want answers to their questions now. Finance wants benefit bills yesterday and Operations needs new candidates. How do you navigate the needs of your internal customers and still participate in strategy? Learn tips from a former sole practitioner as you get practical real world advice to get control of your day and shine as a HR leader. This session will help you:

  • Determine the strategic position of HR in your organization.
  • Learn to set priorities to get results.
  • Manage your vendors to get the help you need.
  • Embrace technology to ease the administrative burden.
10 Tickets for HR Professionals: Get on the Technology Clue Bus
06/21/2017 10:00 AM - 11:15 AM | Room: TBD

1.25 SHRM PDCs | Competencies: Consultation, Business Acumen | Intended Audience: Midlevel
Presenter:
Joe Rotella, SHRM-SCP, Chief technical officer, Delphia Consulting, LLC
Workplace Application:
You will learn how to use technology to be more efficient and better informed while meeting the needs and expectations of your workforce. 

The adoption of technology is accelerating over time. It took 38 years for radio to reach 59 million global users, but only 80 days for the iPad to reach the same milestone. Faster than ever before, technology is getting into the mainstream and changing peoples' expectations. Are you on the technology clue bus? Are you delivering HR services in ways that your employees and managers expect? Are you using technology to make you a more strategic part of the organization? You will learn:

  • How the technology adoption rate has changed over time.
  • How you can use technology to improve HR service delivery.
  • Ten places to look for ways to leverage HR's use of technology to be a better service provider.
  • Applications and apps that can make you more productive at work.
Understanding Metrics: How to Connect HR's Goals to Business Strategy
06/21/2017 11:30 AM - 12:45 PM | Room: TBD

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Critical Evaluation, Business Acumen | Intended Audience: Midlevel
Presenter:
Ryan Kohler, Chief innovation officer, ApplicantPro
Workplace Application:
You will learn how to connect the dots between metrics that matter to HR, and the metrics that are relevant to the bottom line. 

Repeated from Tuesday at 10:45 a.m.

You're required to add value to the overall objectives of your organization by ensuring that your department's goals align with your company's business strategy. In order for this to occur, you must have a firm understanding of what key metrics consist of and how they impact the organization’s overall success. This session will guide you through the sometimes overwhelming world of business metrics and more importantly, show you how to make HR more competitive by connecting the dots between HR metrics and business strategy so that they become one and the same. You will learn how to:

  • Identify the steps necessary for understanding why metrics matter to your business.
  • Find specific measurements within the scope of sales metrics, marketing metrics, web metrics, and customer service metrics.
  • Identify how HR can impact these metrics and how to frame HR's role by aligning business objectives to HR metrics.

 

ROAR: How to Build a Resilient Organization the World Famous San Diego Zoo Way
06/21/2017 11:30 AM - 12:45 PM | Room: TBD

1.25 SHRM PDCs | Competencies: HR Expertise, Business Acumen | Intended Audience: Senior-level
Presenter:
Tim Mulligan, Chief human resources officer, Vulcan, Inc.
Presenter:
Sandy Asch, Speaker, consultant and author
Workplace Application:
As featured in the bestselling book, ROAR: How to Build a Resilient Organization the World Famous San Diego Zoo Way, learn how to develop a resilient workforce that is able to withstand the demands and stress of today's workplace and continue to innovate and thrive.  

The San Diego Zoo is known for its world-famous people practices that evoke purpose and passion, resulting in a GRRREAT employee and guest experience. As it continues to ride the winds of change, cope with stress and adversity, adapt in times of chaos, and remain constant in pursuit of its vision to end extinction, the San Diego Zoo has embarked on a Zoo Print for Success – a roadmap to build resilient leaders and a focused, adaptable workforce that ROARS stronger and longer as a result of the Zoo’s innovative strategies  – and all on a shoestring budget. This session will show you:

  • How to thrive in these complex and often disruptive times.
  • Five imperatives you can use to build individual and organizational resilience.
The Three Influential Roles of HR When It Comes to Strategy
06/21/2017 11:30 AM - 12:45 PM | Room: TBD

1.25 SHRM PDCs | Competencies: Leadership & Navigation, Communication, Business Acumen | Intended Audience: Senior-level
Presenter:
Michael Wilkinson, Managing director, Leadership Strategies
Workplace Application:
You will learn how to confidently discuss and develop strategic planning with other leaders and model best practices across your organization. 

Repeated from Monday at 2:00 p.m.

For HR leaders to gain buy-in from senior executives, we must be able to confidently speak and understand strategy. Our unique position allows us three pivotal roles to facilitate change and influence strategic thinking and execution at the enterprise level. This session will help you identify essential components of your organization's strategy, including the critical difference between mission versus vision, goals versus objectives, values versus guiding principles, and critical success factors versus strategies. This session will cover:

  • HR's three influential roles in carrying out strategy.
  • 10 commonly-faced pitfalls of strategy planning.
  • How to apply a strategic planning framework to solve both business and HR issues.
We Are Hired to Do a Job, But Paid to Achieve Results: Transforming How to Strategically Drive HR
06/21/2017 11:30 AM - 12:45 PM | Room: TBD
Type: Mega Session

1.25 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise, Business Acumen | Intended Audience: Midlevel
Presenter:
Jack Gottlieb, Founder & chief executive officer, The Total Solutions Group, Inc.
Workplace Application:
This session will help foster clarity, buyin and execution within any initiative. 

As the world of business continues to shift, we must understand what it really takes to translate our core initiatives into performance improvement that yields breakthrough results. You will learn the five-step platform it takes to do that for any initiative while driving immediate impact to your critical objectives. This session will cover:

  • True Clarity: How to create the strategic blueprint that will align the core objectives of your organization, business units, departments and people to your initiatives to ensure you optimize the ROI you need to deliver on. 
  • Aligned Accountability: How to design and execute initiatives that provides the experience people need to fully buy in before, during and after any initiative. 
  • Purposeful Execution: How to integrate the framework for results-based action planning and follow-up support that will yield real improvement inside of a 90 day period the balances benchmarking and adaptability that works.