Filtered Sessions

Filters: Date: 06242019

06/22/2019

Senior Leadership Program | Investing in People With Data-Driven Solutions**
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
06/24/2019 10:00 AM - 01:30 PM | Additional Fee & Registration Required
15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.

Program Overview

In this program, senior-level HR professionals will learn to assess the financial impacts of strategically-focused HR initiatives in areas such as staffing, training, employee health and wellness, attitudes and engagement, and work-life programs. Participants will explore strategies for communicating data-driven findings to executives and senior-level peers and encourage people investments that lead to better organizational outcomes.

Program Agenda

Saturday, June 22nd:

8:30-9:45: Intro, workshop overview; Making HR Measurement Strategic
9:45-10:00: Break
10:00 -11:15: Analytical Foundations of HR Measurement
11:15-11:30: Break
11:30-12:45: Talent Management as a Source of Competitive Advantage
12:45-2:00: Lunch
2:00-3:15: The Hidden Cost of Absenteeism
3:15-3:30: Break
3:30-5:00: The High Cost of Employee Separations

Sunday, June 23rd:

8:30 - 9:45: Employee Health, Wellness, and Welfare
9:45-10:00: Break
10:00 -11:15: Employee Attitudes and Engagement
11:15-11:30: Break
11:30-12:30: Financial Effects of Work-Life Programs
12:30-1:30: Lunch

Monday, June 24th:

10:00-11:15: The Payoff from Staffing Programs
11:15-11:30: Break
11:30-12:30: The Payoff from Training and Development Programs; Summary and Conclusions
12:30-1:30 Lunch

**Your registration fee includes a copy of Investing in People (3rd ed., 2019).

Presenters

Wayne Cascio, Ph.D., Distinguished Professor, University of Colorado and Robert H. Reynolds Chair in Global Leadership, and Alexis Fink, Vice President, People Analytics and Workforce Strategy at Facebook

Wayne is the co-author of Investing in People: Financial Impact of Human Resource Initiatives, Third Edition.

 

Senior Leadership Program | Powerful Leaders: Transform Your Personal Brand and Executive Presence**
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
06/24/2019 10:00 AM - 01:30 PM | Additional Fee & Registration Required
15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.


Program Overview

You are a powerful leader, and you know it. But top management continuously overlook you. Strong leadership competencies are critical, but every determined professional must possess poise, executive presence, and confidence. Leaders with a focus on the C-Suite or an executive role must also become the respected strategic resource. This requires a deliberately developed personal brand that has been carefully crafted to communicate who you are, what you have, and the value you bring to the organization. How you package, position and promote yourself is critical to your success. This senior leadership program is built for the sole purpose of taking you step-by-step through a proven process to transform your brand and elevate your career! 

Presenter

S. Renee Smith, CPC, President of S Renee Smith (SRS) Productions, Inc. 

Website: https://srenee.com/

**Your registration fee includes copies of two of S. Renee Smith's books, 5 Steps to Assertiveness and The Bridge To Your Brand.

06/23/2019

Senior Leadership Program | Investing in People With Data-Driven Solutions**
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
06/24/2019 10:00 AM - 01:30 PM | Additional Fee & Registration Required
15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.

Program Overview

In this program, senior-level HR professionals will learn to assess the financial impacts of strategically-focused HR initiatives in areas such as staffing, training, employee health and wellness, attitudes and engagement, and work-life programs. Participants will explore strategies for communicating data-driven findings to executives and senior-level peers and encourage people investments that lead to better organizational outcomes.

Program Agenda

Saturday, June 22nd:

8:30-9:45: Intro, workshop overview; Making HR Measurement Strategic
9:45-10:00: Break
10:00 -11:15: Analytical Foundations of HR Measurement
11:15-11:30: Break
11:30-12:45: Talent Management as a Source of Competitive Advantage
12:45-2:00: Lunch
2:00-3:15: The Hidden Cost of Absenteeism
3:15-3:30: Break
3:30-5:00: The High Cost of Employee Separations

Sunday, June 23rd:

8:30 - 9:45: Employee Health, Wellness, and Welfare
9:45-10:00: Break
10:00 -11:15: Employee Attitudes and Engagement
11:15-11:30: Break
11:30-12:30: Financial Effects of Work-Life Programs
12:30-1:30: Lunch

Monday, June 24th:

10:00-11:15: The Payoff from Staffing Programs
11:15-11:30: Break
11:30-12:30: The Payoff from Training and Development Programs; Summary and Conclusions
12:30-1:30 Lunch

**Your registration fee includes a copy of Investing in People (3rd ed., 2019).

Presenters

Wayne Cascio, Ph.D., Distinguished Professor, University of Colorado and Robert H. Reynolds Chair in Global Leadership, and Alexis Fink, Vice President, People Analytics and Workforce Strategy at Facebook

Wayne is the co-author of Investing in People: Financial Impact of Human Resource Initiatives, Third Edition.

 

Senior Leadership Program | Powerful Leaders: Transform Your Personal Brand and Executive Presence**
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
06/24/2019 10:00 AM - 01:30 PM | Additional Fee & Registration Required
15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.


Program Overview

You are a powerful leader, and you know it. But top management continuously overlook you. Strong leadership competencies are critical, but every determined professional must possess poise, executive presence, and confidence. Leaders with a focus on the C-Suite or an executive role must also become the respected strategic resource. This requires a deliberately developed personal brand that has been carefully crafted to communicate who you are, what you have, and the value you bring to the organization. How you package, position and promote yourself is critical to your success. This senior leadership program is built for the sole purpose of taking you step-by-step through a proven process to transform your brand and elevate your career! 

Presenter

S. Renee Smith, CPC, President of S Renee Smith (SRS) Productions, Inc. 

Website: https://srenee.com/

**Your registration fee includes copies of two of S. Renee Smith's books, 5 Steps to Assertiveness and The Bridge To Your Brand.

06/24/2019

Senior Leadership Program | Investing in People With Data-Driven Solutions**
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
06/24/2019 10:00 AM - 01:30 PM | Additional Fee & Registration Required
15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.

Program Overview

In this program, senior-level HR professionals will learn to assess the financial impacts of strategically-focused HR initiatives in areas such as staffing, training, employee health and wellness, attitudes and engagement, and work-life programs. Participants will explore strategies for communicating data-driven findings to executives and senior-level peers and encourage people investments that lead to better organizational outcomes.

Program Agenda

Saturday, June 22nd:

8:30-9:45: Intro, workshop overview; Making HR Measurement Strategic
9:45-10:00: Break
10:00 -11:15: Analytical Foundations of HR Measurement
11:15-11:30: Break
11:30-12:45: Talent Management as a Source of Competitive Advantage
12:45-2:00: Lunch
2:00-3:15: The Hidden Cost of Absenteeism
3:15-3:30: Break
3:30-5:00: The High Cost of Employee Separations

Sunday, June 23rd:

8:30 - 9:45: Employee Health, Wellness, and Welfare
9:45-10:00: Break
10:00 -11:15: Employee Attitudes and Engagement
11:15-11:30: Break
11:30-12:30: Financial Effects of Work-Life Programs
12:30-1:30: Lunch

Monday, June 24th:

10:00-11:15: The Payoff from Staffing Programs
11:15-11:30: Break
11:30-12:30: The Payoff from Training and Development Programs; Summary and Conclusions
12:30-1:30 Lunch

**Your registration fee includes a copy of Investing in People (3rd ed., 2019).

Presenters

Wayne Cascio, Ph.D., Distinguished Professor, University of Colorado and Robert H. Reynolds Chair in Global Leadership, and Alexis Fink, Vice President, People Analytics and Workforce Strategy at Facebook

Wayne is the co-author of Investing in People: Financial Impact of Human Resource Initiatives, Third Edition.

 

Senior Leadership Program | Powerful Leaders: Transform Your Personal Brand and Executive Presence**
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
06/24/2019 10:00 AM - 01:30 PM | Additional Fee & Registration Required
15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.


Program Overview

You are a powerful leader, and you know it. But top management continuously overlook you. Strong leadership competencies are critical, but every determined professional must possess poise, executive presence, and confidence. Leaders with a focus on the C-Suite or an executive role must also become the respected strategic resource. This requires a deliberately developed personal brand that has been carefully crafted to communicate who you are, what you have, and the value you bring to the organization. How you package, position and promote yourself is critical to your success. This senior leadership program is built for the sole purpose of taking you step-by-step through a proven process to transform your brand and elevate your career! 

Presenter

S. Renee Smith, CPC, President of S Renee Smith (SRS) Productions, Inc. 

Website: https://srenee.com/

**Your registration fee includes copies of two of S. Renee Smith's books, 5 Steps to Assertiveness and The Bridge To Your Brand.

Attendee Registration
06/24/2019 06:30 AM - 05:30 PM | LVCC - Grand Lobby

Registration is located in the Grand Lobby of the Convention Center. Please bring a printed copy of your bar code registration email or present it via your mobile device. Here is where you will get your badge and conference materials.

There will be self service kiosks (to print your badge) located next to Attendee Registration in the Grand Lobby and also in the North Lobby near the shuttle dropoff. You will then need to get your conference bag at the Bag Pick Up Area in the Grand Lobby and North Lobby near the shuttle drop off.

Please note: If you are a speaker, volunteer, or press - please refer to your logistics email for the location to check in and pick up your badge. You do not get your badge at Attendee Registration.

Satellite Registration
06/24/2019 06:30 AM - 12:00 PM | Venetian - Lower Level Lobby

Satellite registration will be in the lower level lobby of the Venetian. Please bring a printed copy of your bar code registration email or present it via your mobile device. Here if where you will get your badge and conference materials.

Please note: If you are a speaker, volunteer, or press - please refer to your logistics email for the location to check in and pick up your badge.

Connection Zone
06/24/2019 07:00 AM - 05:30 PM | LVCC Halls N1-N2

The SHRM19 Connection Zone is the hub of the conference experience — and your center for connections of all kinds! From unique, fast-paced learning opportunities to the immersive workplace convos and coffee and more, you’ll find answers to your questions and solutions to your challenges. Here’s a snapshot of what you’ll find in the Connection Zone. 

SHRMStore (open Monday from 7:00 a.m. - 5:30 p.m.)
Your go-to for top HR titles and SHRM gifts and accessories.

SHRM Certification Lounge  (open Monday from 7:00 a.m. - 5:30 p.m.)
Reserved for SHRM-CP/SHRM-SCP attendees – recharge and grab a snack.

Smart Stage (sessions start Monday at 9:50 a.m.)
18-minute sessions that offer condensed learning on hot topics.

Info Booth (open from 6:30 a.m. - 5:30 p.m.)
For all your questions, app and otherwise.

SHRM Studio  (open Monday from 7:00 a.m. - 5:30 p.m.)
A content creation and broadcast studio.

Getting Talent Back to Work (open Monday from 7:00 a.m. - 5:30 p.m.)
Take the pledge to consider hiring qualified workers with a criminal record deserving of a second chance.

Workplace Convos & Coffee (open Monday from 7:00 a.m. - 5:30 p.m.)
Interactive experience fostering crucial culture conversations that drive strategic change in the workplace.

SHRMStore
06/24/2019 07:00 AM - 05:30 PM | LVCC Halls N1-N2/Connection Zone

The SHRMStore is a carefully curated bookstore and specialty merchandise experience supporting All Things Work. Exciting elements of the Store include:

  • NEW for 2019! A TOMS pop-up shop with the latest TOMS shoes & sunglasses of the season. With every purchase, you create change (and you’ll receive a free TOMS tote).
  • Over 200 book titles covering categories including Culture & Diversity, Talent Acquisition, HR Analytics and more.
  • Book signings for nearly 75 speakers, including headliners Martha Stewart, Vineet Nayar and Blake Mycoskie. For the full book signing schedule, visit the Info icon in the app.
  • Debut of two exciting lines of merchandise: SHRM19 items featuring the event artwork and a new brand of “Love Your Work” products.
  • A refresh of old favorites from our SHRM and I Love HR brands.
  • With any purchase, you have the option to round up your total to the nearest dollar to donate to the SHRM Foundation.
Employee Offboarding Matters: Three Reasons Why HR Should Give Exiting Employees the Red-Carpet Treatment
06/24/2019 07:15 AM - 08:15 AM | Westgate Ballroom B
Track: Talent

1.00 SHRM PDCs | Competencies: Business Acumen, Communication, Consultation | Intended Audience: Senior-Level
Presenter:
Raymond Lee, CEO, Careerminds Group Inc
Workplace Application:
Great offboarding practices have a dramatic impact on talent acquisition strategy and the employee experience, yielding a direct return on investment. 

Offboarding is an often overlooked area of the employee lifecycle—less than 30% of organizations have a formal offboarding process—but it is becoming more important as the internet-driven workforce changes. Poor offboarding practices can affect an organization’s bottom line, tarnish reputations, and directly influence future talent acquisition. The good news, however, is that organizations are starting to see this impact, causing them to improve the entire employee experience from interview to exit. Exiting employees who get red-carpet treatment will be better brand ambassadors, spokespeople and allies, telling talented colleagues about your organization and possibly even working for you again.

Learning Objectives:

  • Understand the impacts of offboarding and learn to properly offboard employees with red-carpet treatment.
  • Monitor your employer brand, and protect it in the event of large layoffs and firings.
  • Develop alumni networks to engage former employees as brand ambassadors and sources for candidate referrals.
  • Reframe the exit interview conversation into a feedback interview.
  • Develop a strategy for allowing employees to leave on their own/transition due to performance issues, versus being fired.
  • Recognize the benefits of hiring boomerang employees, who already understand your company culture and industry.
Global, Complex and Focused on the Cause: HR and Business Challenges in International Nonprofits
06/24/2019 07:15 AM - 08:15 AM | LVCC N227-230
Track: Global HR

1.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, HR Expertise, Relationship Management | Intended Audience: Mid-Level
Presenter:
Howard Wallack, SHRM-SCP , Deputy chief human resources and administrative officer, global human resources , Jhpiego
Workplace Application:
Understand how a global nonprofit manages complex HR and business challenges, particularly in lower-resourced nations of Africa, Latin America and the Caribbean, and Southeast Asia. 

Being nonprofit is a tax status, not a business model. Mission-driven international nonprofit organizations working globally face a wide variety of intense HR and business challenges, including those listed below. Hear how a matrixed global nonprofit manages its operations with 3,900 employees working in 40 countries.

Learning Objectives:

  • Growth and contraction.
  • Multiple levels of compliance.
  • Stakeholder and funder relationships.
  • Worldwide security and duty of care.
  • Organizational culture.
  • Recruitment and talent management.
  • Learning and staff development.
How Talent Management Changes When You Go from Local to Global
06/24/2019 07:15 AM - 08:15 AM | LVCC N223-226
Track: Global HR

1.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level
Presenter:
Alonso Fernández Bombín, Talent Management director , Cosentino Group
Workplace Application:
Learn how to address international expansion from Cosentino’s approach to talent management. 

Cosentino has evolved and grown over the last three decades from a company with a local 40-employee business to operations in five continents. This session gives you the opportunity to hear from an award-winning organization (Cosentino was nominated as the Spain Brand Ambassador and awarded the best Spanish International Business Model) and hear how they tackled the challenge of expanding internationally. What HR processes are best run globally and which of them need to be taken care and/or adapted locally? What are the keys when hiring international HR outsourced services? How do you provide HR services to the business when you don´t have local HR professionals? What are the talent challenges as they relate to organic or inorganic business growth? When entering a new market, how to keep HR management costs down without losing quality? These, and other, questions will be answered to help you learn and be prepared to face an international expansion from a successful case study.

Learning Objectives:

  • Learn how to design and run HR processes in different countries with different business maturity levels.
  • Discover how to provide HR services to the business from a distance.
  • Strategies to create an international net of HR providers and when to sign global vs. local agreements.
  • Learn how you can ensure consistent processes and criteria throughout the different locations.
  • Understand how to adapt HR management costs to the different market possibilities.
How to Create a Bully-Proof Organization
06/24/2019 07:15 AM - 08:15 AM | LVCC N115-117
Track: Compliance

1.00 SHRM PDCs | Competencies: Communication, Leadership & Navigation, Relationship Management | Intended Audience: Senior-Level
Presenter:
Shawn Kent Hayashi , CEO and founder, executive coach & high performing teams consultant, The Professional Development Group
Workplace Application:
To address bullying, identify the characteristics of high-performing teams, apply the competencies of emotional intelligence, and access solutions. 

How do you create organizations that are resistant to harassment and bullying? Build high-performing teams who are well versed in emotional intelligence (EQ). Raising the EQ of an organization empowers its people to hold difficult conversations, work through conflict productively, and build an environment of trust. Find out what EQ is and how to nurture it, highlighting case studies from organizations that have minimized the risk of negative behaviors by developing emotionally intelligent leaders and teams.

Learning Objectives:

  • Identify the eight characteristics of high-performing teams.
  • Develop an emotionally intelligent organization able to combat negative behaviors that undermine relationships.
  • Gain an awareness of tools and solutions to address bullying behaviors (even when those behaviors come from the top).
Implementing Strategies to Avoid Workplace Retaliation Claims
06/24/2019 07:15 AM - 08:15 AM | LVCC N259-261
Track: Compliance

1.00 SHRM PDCs | Intended Audience: Mid-Level
Presenter:
Christine Howard, Managing partner, Fisher Phillips
Workplace Application:
Learn what constitutes retaliation and enhance your ability to create policies and procedures to minimize problems, claims and lawsuits 

The number of retaliation claims has nearly tripled since 1997; retaliation now is the most frequently filed charge with the Equal Employment Opportunity Commission. Even if a discrimination or harassment claim fails, a retaliation claim may prevail, which can bring harm to your organization's reputation and bottom-line results. Retaliation is not an HR issue; it is a leadership issue.

Learning Objectives:

  • Evaluate and align your current policies to address retaliation; provide multiple avenues for employees to express their concerns.
  • Implement proper training to enhance managers’ and leadership's knowledge of retaliation, which can alleviate retaliation claims on the front lines.
  • Ensure that applied policies and practices are in place.
It's Not About the Coffee: Leadership and Culture Lessons from the Ups and Downs at Starbucks
06/24/2019 07:15 AM - 08:15 AM | Westgate Ballroom C
Track: Leadership

1.00 SHRM PDCs | Competencies: Ethical Practice, Leadership & Navigation, Relationship Management | Intended Audience: Senior-Level
Presenter:
Jason Barger , Founder , Step Back Leadership Consulting
Presenter:
Howard Behar, Former president , Starbucks Coffee
Workplace Application:
Learn how to proactively develop leaders and culture in times of rapid change. 

The rise of Starbucks Coffee, one of the world's most iconic brands, involved astonishing growth and global success as well as internal and external challenges. This session features a riveting dialogue with the former president of Starbucks, which will motivate and equip you to proactively shape the culture and leadership of your team or company.

Learning Objectives:

  • Introduction to the “6A process” for leading change.
  • The top three lessons of leadership from a life at Starbucks.
  • How high-performing cultures shift mindsets from reactive to proactive.
  • Two “vulnerable leadership” tips every leader needs in order to deal with failure.
  • Inspiration and clear advice to implement in your personal journey.
Keeping the Human in HR: How AI and Technology Change Everything
06/24/2019 07:15 AM - 08:15 AM | LVCC N201-204
Track: Technology

1.00 SHRM PDCs | Competencies: Ethical Practice, HR Expertise, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
Ira S. Wolfe, President, Success Performance Solutions
Workplace Application:
Don’t underestimate the scope and pace of exponential change in automation and artificial intelligence (AI); know the benefits and risks, and how HR can make change work. 

The robots aren't coming, they're here—jumping off the pages of science fiction into the workplace, disrupting jobs and changing the environment. Automation, AI, machine learning and other technologies allow humans to work on high-value tasks, which can significantly boost productivity, reduce errors and waste, and promote employee engagement . But what are the ethical traps that organizations and individuals face? How can HR lead the way?

Learning Objectives:

  • A crash course in the future of work.
  • Good versus evil outcomes from AI and other technologies.
  • What HR must do to keep the human in HR.
LGBTQ+ Knowledge for the HR Professional: Awareness, Etiquette and Best Practices
06/24/2019 07:15 AM - 08:15 AM | LVCC N258-260
Track: Talent

1.00 SHRM PDCs | Competencies: Communication, Global & Cultural Effectiveness, Relationship Management | Intended Audience: Mid-Level
Presenter:
Tara B. Taylor, Education and Outreach director , Maryland Commission on Civil Right
Workplace Application:
Learn proactive and responsive strategies for workplace scenarios involving LGBTQ+ (lesbian, gay, bisexual, transgender, questioning, queer, other) employees. 

Efforts have been made in recent years to advance equality for gender and sexual minorities, but there are still many instances where LGBTQ+ people find themselves excluded, unwelcome and uncomfortable in the workplace. According to the Human Rights Campaign, an average of 50 percent of employees report hiding their sexual orientation at work due to hostility, prejudice, discrimination and mistreatment. This interactive session helps attendees develop a greater understanding of the lived experiences of LGBTQ+ individuals. Explore and discuss specific HR scenarios that involve LGBTQ+ workers, and learn to develop strategies to create more welcoming and inclusive workplaces.

Learning Objectives:

  • Become more familiar with LGBTQ+-inclusive terminology and language, including appropriate pronoun usage.
  • Learn the differences in the dimensions of biological sex, sexual orientation, gender identity and gender expression.
  • Hear statistical data on LGBTQ+ workers and workplace trends.
  • Develop effective ways to address questions and issues involving LGBTQ+ workers.
MEGA SESSION Please Sue Me: 2019
06/24/2019 07:15 AM - 08:15 AM | Westgate Pavilion 1-3
Type: Mega Session
Track: Compliance

1.00 SHRM PDCs | Competencies: Business Acumen, Consultation, HR Expertise | Intended Audience: Mid-Level
Presenter:
Hunter Lott, Owner, HunterLott.com
Workplace Application:
Compliance alone may not be the answer; strategic HR is about the practical application of employment law principles to better, more effective business decision-making. 

Find the sweet spot linking successful management of employees with legal compliance. This session blends employment practices and case law with humor to help you confront some of today's toughest workplace challenges with confidence. Merge legal concepts and common sense to convince management at all levels to initiate safe HR practices (and get out of the babysitting business).

Learning Objectives:

  • Develop, influence and execute strategies for managing organizational change that balance the expectations of the organization, employees and the law.
  • Gain a real-world understanding of applicable federal and state regulations, and the ability to audit your own business for risky practices.
  • Learn the effects of company HR policy on such front-line practices as hiring, documentation, workplace behavior and performance management.
  • Leave with sample policies that mitigate your legal risk.
MEGA SESSION Six Great Mind Hacks for Helping Your Organization Navigate Change
06/24/2019 07:15 AM - 08:15 AM | LVCC N109-114
Type: Mega Session

1.00 SHRM PDCs | Competencies: Consultation, Leadership & Navigation, Relationship Management | Intended Audience: Mid-Level
Presenter:
Paul Meshanko, CEO, Legacy Business Cultures
Workplace Application:
Learn strategies to lessen the negative effect of unconscious biases, both cognitive and implicit, on decision-making and interactions with professional peers. 

We all know how important it is to be adaptable in a changing work environment of new initiatives, restructurings, mergers and evolving business priorities. It is crucial for HR professionals to have flexible mindsets and behaviors, in order to effectively set the pace for others. But even simple changes rarely are. As creatures of habit, we unconsciously push back on the unfamiliar, so change doesn’t come easily—and that’s just with managing ourselves. Add the complexity of co-workers, peers and subordinates going through their own changes, and leading an organization through change becomes downright daunting. Explore the science and biology that enables or hinders our efforts at behavior change in this interactive, humorous program. Learn and practice six powerful techniques—tested and validated by over 100,000 individuals experiencing organizational changes—to help you navigate future changes with greater success and less stress.

Learning Objectives:

  • The brain’s automatic preference for doing things the same way it has done them in the past, and why unpredictability is so unsettling.
  • How to pay closer attention to and manage your own “self-talk” as a first step in locking onto more productive future attitudes and behaviors.
  • The importance of relationships, and why it is crucial to surround yourself with supportive peers and friends when going through change.
  • Why establishing personal accountability and proactivity are the greatest deterrents to falling into a “victim of change” mindset.
  • Sound “change hygiene” basics, especially sleep and the cultivation of gratitude.
MEGA SESSION The Nine Faces of HR
06/24/2019 07:15 AM - 08:15 AM | LVCC N245-251
Type: Mega Session
Track: Communication

1.00 SHRM PDCs | Competencies: Business Acumen, HR Expertise, Relationship Management | Intended Audience: Mid-Level
Presenter:
Kris Dunn, Chief People Officer, Kinetix
Workplace Application:
Gain a deeper understanding of how one’s behavioral profile contributes to or limits success in the world of HR. 

You've heard the buzzwords about becoming a great HR leader: find a seat at the table; get strategic; know the business. But the hard yet compelling reality is that every HR professional can be classified as one of only nine “faces” or personas. Some can find the seat, get strategic, and know the business—and others can't. This session looks at the HR landscape and profiles the Nine Faces of HR (complete with comparisons to the Kardashians, Jacksons, TMZ, Silicon Valley and Van Halen!).

Learning Objectives:

  • Understand the changing HR marketplace in terms of innovation, change management and adding value.
  • See how cognitive profiles and behavioral dimensions (such as assertiveness, rules orientation, detail orientation, etc.) converge to shape one's work world-view.
  • Learn the “Nine Faces of HR” and use the model to build self-awareness and assist in team construction.
  • Gain awareness of how others around you perceive your HR capability.
  • Prepare yourself for change as it relates to HR, regardless of your profile.
MEGA SESSION Things Would Be Different If I Were in Charge: Learning to Lead at Any Level
06/24/2019 07:15 AM - 08:15 AM | Westgate Ballroom A
Type: Mega Session
Track: Leadership

1.00 SHRM PDCs | Competencies: Consultation, Leadership & Navigation, Relationship Management | Intended Audience: Mid-Level
Presenter:
Workplace Application:
Learn practical ways to influence anyone regardless of your seat in the organization. 

Leadership is about influence, not position. As leaders positioned in the middle of the organization, HR faces numerous challenges; this engaging session exposes those challenges and teaches how to overcome them. Learn practical ways to influence your leaders, peers, employees, and others in your organization, without being in charge or at the top. The people who have the most influence in an organization are those in the middle. The next time you feel helpless, remember this new perspective.

Learning Objectives:

  • Explore tangible ways to influence those in the C-suite by adding value.
  • Learn the importance of influencing peers and doing so effectively.
  • Be a leader to those in lower positions by helping them reach their potential through development and encouragement.
  • Realize that as leaders in the middle, HR brings incredible value to the organization.
MEGA SESSION Work Inspired: How to Build an Organization Where Everyone Loves to Work
06/24/2019 07:15 AM - 08:15 AM | Westgate Pavilion 9-11
Type: Mega Session
Track: Talent

1.00 SHRM PDCs | Competencies: Ethical Practice, Leadership & Navigation, Relationship Management | Intended Audience: Senior-Level
Presenter:
Christopher Mullen, Ph.D., SHRM-SCP, Director, Strategic Advisory , Kronos Incorporated
Workplace Application:
Learn lessons from Kronos on how to evaluate your company culture to determine whether and how your treat employees as your organizations’ greatest asset. 

Anything is possible when people are inspired, and there is a direct connection between an inspired culture and business success. Culture unites not just recruitment, retention and employee engagement, but also customer satisfaction, innovation and overall performance – and Kronos Incorporated has proof. Since Aron Ain took over as CEO in 2005, Kronos – led by HR’s strategic guidance – transformed its culture by investing in employee development and engagement as growth strategies while focusing on managers as the linchpin to company-wide success. It’s no coincidence that, as Kronos engagement skyrocketed, company revenue tripled to $1.4 billion and Kronos has been awarded many coveted “best place to work” distinctions along the way. This session, led by Kronos HR Evangelist Chris Mullen, will teach leaders who manage teams of five or 500,000 how to create an inspired culture in their own organizations by following surprisingly simple rules to replicate Kronos’ success.

Learning Objectives:

  • Build of culture of trust.
  • Develop humble yet inspiring “un-leaders.”
  • Over-communicate with truth-telling.
  • Hold managers accountable for being great leaders.
  • Give employees their time back.
  • Empower the next-generation workforce.
     
Navigating a Fortune 1 Company as a Female Executive
06/24/2019 07:15 AM - 08:15 AM | LVCC N252-256
Track: Talent

| Competencies: Business Acumen, Communication, Leadership & Navigation | Intended Audience: Mid-Level
Presenter:
Celia Swanson, First Female EVP, Walmart Inc., Author, and Advisor
Workplace Application:
Learn how to navigate an uneven playing field as an authentic leader 

It's one thing to break the glass ceiling but what happens when you get there? A recent McKinsey study found that one in five women is an 'only' -- meaning they are often the only woman or one of the only women in the room at work. These women are more likely to experience microaggressions. They often feel on guard, pressure to perform, and left out. These experiences take a considerable toll. Despite having higher ambitions to be promoted and become a top executive, they are 1.5 times more likely to think about leaving their job than women who are not considered Onlys. The key to navigating the challenges that are often tied to female leadership roles starts with knowing who you are at your very core and leading as your whole self no matter where your career takes you. Learn how to overcome fears and limiting beliefs that hold you back, candid case studies from the first female EVP of Walmart, and advocacy techniques for effectively advocating for women throughout your organization.
 

Learning Objectives:

  • Candid leadership lessons and case studies from the first female EVP of Walmart Inc.
  • How to lead as your authentic self
  • Discover your Bright Lines and why they matter
  • How to overcome fears and limiting beliefs holding you back
  • How to speak up when it matters most
  • Advocacy techniques for women in your organization
Small But Mighty: HR for Small Business Success
06/24/2019 07:15 AM - 08:15 AM | LVCC N255-257

1.00 SHRM PDCs | Competencies: Business Acumen, Consultation, Leadership & Navigation | Intended Audience: Mid-Level
Presenter:
Beth Kelly, Founder and president , HR Collaborative
Workplace Application:
How to provide big HR services on a small HR budget. 

Large or small, your organization needs to attract and keep the best talent to grow your business. How do you compete with a big-company HR department on a small-company budget? Learn to leverage resources in meaningful and creative ways to create the work environment that everyone wants to be part of. Get tips, ideas and stories to help turn your workforce into secret weapons for business success. Participant interactions will reveal HR hacks and best practices to take back to the workplace.

Learning Objectives:

  • How to align people strategy with business strategy by using a company's business plan to shape and craft the HR work plan.
  • The critical data points and arguments needed to present a compelling case for a robust HR strategy.
  • Various ways to organize and structure the HR department for maximum impact at minimum cost.
  • Which areas of HR management yield the greatest return on investment.
The Future of Health Insurance Is About Health, Not Insurance
06/24/2019 07:15 AM - 08:15 AM | LVCC N107-108

1.00 SHRM PDCs | Competencies: Critical Evaluation, HR Expertise | Intended Audience: Senior-Level
Presenter:
Mike Serbinis, Founder and CEO , League Inc.
Workplace Application:
The changing health insurance landscape and what to keep in mind when building your own health insurance plans. 

With a multigenerational workforce and a changing workplace comes a disruption in the traditional health insurance model. Today's employees expect personalized, preventive, always-on service; 90 percent demand a digital experience; and by 2025, less than 20 percent will be satisfied by complex, archaic, “one-size-fits-none” plans.  The presenter explains why the future of health insurance is about health, not insurance, and about empowering employees to be healthy every day.

Learning Objectives:

  • Changing market dynamics: employees of the past, present and future.
  • Why health matters and why it is no longer just about insurance.
  • The gap between employee expectations and current offerings, and how to bridge it.
The Top 10 Signs Your 401(k) Plan Is Aging
06/24/2019 07:15 AM - 08:15 AM | LVCC N205-208

1.00 SHRM PDCs | Competencies: Critical Evaluation, HR Expertise, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
Jeanne J. Fisher, Senior advisor, retirement plan specialist, ARGI Investment Services
Workplace Application:
Determine whether your 401(k) plan needs an at-a-glance review. 

The 401(k) and retirement plan industry has changed rapidly over the last five years, largely attributable to advancements in technology. Unfortunately, many plans are really starting to show their age. Know the top 10 red flags indicating that your company's retirement plan is due for an upgrade.

Learning Objectives:

  • Are you receiving the administrative support typical in the industry now?
  • Guidelines for establishing a retirement plan committee and completing due diligence.
  • At-a-glance review of investment options: are they following industry trends?
  • At-a-glance review of your plan fees: are they transparent and reasonable?
Use Big Data to Reimagine Your Talent Support Strategy
06/24/2019 07:15 AM - 08:15 AM | LVCC N101-103

1.00 SHRM PDCs | Competencies: Business Acumen, HR Expertise | Intended Audience: Mid-Level
Presenter:
JD Dillon, Principal , LearnGeek
Workplace Application:
Learn how to apply advanced people analytics to provide personalized learning and support experiences for every employee. 

HR professionals are in a difficult spot: support the needs of a few individual employees, or provide generic options to the entire company? With our limited resources, unfortunately, scale usually wins, but one-size-fits-all training doesn't engage employees or drive results. Overcome this challenge through the application of big data: learn how to capture, analyze and apply data to give every employee personalized experiences.

Learning Objectives:

  • The value of personalized talent management in the modern workplace.
  • Why big data is set to transform talent management.
  • Types of data that can inform and enable personalized learning and support.
  • Tactics for capturing and applying big data in your talent management strategy.
Exhibitor Lounge
06/24/2019 08:00 AM - 05:00 PM | Expo Hall C-1

The Exhibitor Lounge is located in Hall C1, next to Exhibitor Registration. The lounge is open to Exhibitors and Sponsors only. Please enjoy refreshments and some quiet time!

Exhibitor Registration
06/24/2019 08:00 AM - 04:00 PM | SHRM Exposition Halls C1

Registration is located in Hall C1 of the SHRM Exposition. Please bring a printed copy of your bar code registration email, present it via your mobile device or simply give your name.  Here is where you will get your badge and conference materials.

General Session featuring Johnny C. Taylor, Jr., SHRM-SCP
06/24/2019 08:30 AM - 09:00 AM | LVCC Halls N3-N4
Presenter:
Johnny C. Taylor, Jr., SHRM-SCP, President & chief executive officer, SHRM

Better Workplaces Hold A Place for All
For today’s workers, the route to employment follows many winding paths. To make workplaces better, those pathways must be accessible to more people. In his SHRM19 Keynote Address, President and CEO Johnny C. Taylor, Jr., will immerse attendees in stories of how access to good jobs can restore dignity, self-worth, marketable skills and financial independence. He will explore the ways our current workplace cultures need to change, and how SHRM and our profession can shape the fast-paced, unpredictable future of work into one that betters our world.

General Session featuring Brené Brown
06/24/2019 09:00 AM - 09:45 AM | LVCC Halls N3-N4
0.00 TBD
Presenter:
Brené Brown, Author and Researcher, University of Houston

Dare to Lead
Leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies, are asking the same question: "How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture?”  Based on 20 years of research, including the past seven studying leadership, Brené Brown found the answer: Daring leadership is a collection of four skill sets that are 100% teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. In this session, Brown uses research, stories, and examples to explore:

  • The ten cultural barriers to courageous leadership.
  • The four skill sets that underpin courage:
    1. Rumbling with Vulnerability
    2. Living into Our Values
    3. Braving Trust
    4. Learning to Rise
  • The difference between armored leadership and daring leadership.
  • Why curiosity and grounded confidence are at the heart of brave work and tough conversations.

Brown writes, “The skill sets that make up courage are not new; they’ve been aspirational leadership skills for as long as there have been lead­ers. Yet we haven’t made great progress in developing these skills in leaders, because we don’t dig into the humanity of this work—it’s too messy. It’s much easier to talk about what we want and need than it is to talk about the fears, feelings, and scarcity that get in the way of achieving all of it. Basically, and perhaps ironically, we don’t have the courage for real talk about courage. But it’s time. And if you want to call these “soft skills” after you’ve tried putting them into practice—go for it. I dare you.” 

Coffee Break in the SHRM Exposition
06/24/2019 09:30 AM - 10:45 AM | LVCC Halls C1-C5

Stay tuned for Details

SHRM Exposition
06/24/2019 09:30 AM - 05:15 PM | LVCC SHRM Exposition Halls C1-C5

The SHRM Exposition is the largest HR solutions center in the world. Be sure to check out products and services from every aspect of human resources in the SHRM Exposition. Discover new products, services and solutions that you need as you walk through more than 675 exhibiting companies on the show floor.

A complete list of all participating companies can be found in the Exhibitor & Sponsor Resource Guide in your conference bag or in the SHRM Events app.

Please note: SHRM has partnered with Clean the World to give you the opportunity to give back and create renewed focus on community by building hygiene kits using recycled hygiene products diverted from landfills, helping with sustainability. Distributing hygiene kits benefits our local neighbors in need. If you would like to help - join us in the SHRM Exposition (near the Exhibitor Solutions Theatre).

SMART STAGE Welcome to Monday at the Smart Stage!
06/24/2019 09:50 AM - 10:00 AM | Smart Stage - Connection Zone
Type: Smart Stage
0.00 SHRM PDCs

Welcome to the first full day of presentations at the Smart Stage. Want to get a glimpse of the topics that will be covered today? Come by and get a quick overview of Monday at the Smart Stage.

SMART STAGE Working Together: Four Steps to Successful Vendor Relationships
06/24/2019 10:00 AM - 10:18 AM | Smart Stage - Connection Zone
Type: Smart Stage
0.00 SHRM PDCs | Competencies: Critical Evaluation, Leadership & Navigation, Relationship Management
Presenter:
Lori Kleiman, SHRM-SCP, President , HR Topics

Vendors are engaged to get work done for you. So why do we often feel like we are answering to their list of needs and expectations? This presentation will look at a long-term process that creates a win-win relationship. Start by getting vendors on your team and supporting your needs. We'll then review how to evaluate RFP's and evolve the relationship to meet your ever changing goals. Asking for what you need and setting expectations is a critical component when creating relationships that meet your initiatives and create long-term partnerships for success. Learn how to do it in 4 easy steps in just 18 minutes!

SMART STAGE Convening a Mastermind: The Power of Collaboration
06/24/2019 10:20 AM - 10:38 AM | Smart Stage - Connection Zone
Type: Smart Stage
0.00 SHRM PDCs | Competencies: Communication, Consultation
Presenter:
Erich K. Kurschat, Founder , Harmony Insights

Although mastermind groups are certainly nothing new, many HR pros are only now discovering this powerful format for linking arms and tackling challenges. Concepts formalized by Napoleon Hill in the 1930s are inspiring today's business leaders to expand networks, encourage collaboration, and break down traditional workplace silos. This presentation will educate you on basic mastermind concepts, as well as provide a blueprint for joining or creating a mastermind of your own!

SMART STAGE Extinguish Burnout to Ignite Engagement
06/24/2019 10:40 AM - 10:58 AM | Smart Stage - Connection Zone
Type: Smart Stage
0.00 SHRM PDCs | Competencies: Communication, Relationship Management
Presenter:
Robert Bogue, President, Thor Projects
Presenter:
Terri Bogue, Chief operations officer, Thor Projects

No one wants to dread coming into work. No one wants to work with a Negative Nellie or Complaining Carl. Changing your attitude – and the attitude of your coworkers – isn't hard once you know the secrets. Learn how to identify and resolve burnout in yourself and your coworkers. Learn to love what you do, where you work, and even who you work with. In the eyes of some of your colleagues, you see the fire of passion and engagement. You know that they're going to make a change in the world, and you want that fire, too. You can have it. Harness that fire so you are driven to greatness – without becoming burnt up in the process. In this presentation, you'll learn how to reignite and control your fire, so that you can get things done without burning out.

ACA and ERISA Compliance: 11 Steps to Avoid (or Survive) a DOL Audit
06/24/2019 10:45 AM - 11:45 AM | LVCC N259-261

1.00 SHRM PDCs | Competencies: Communication, Consultation, Critical Evaluation | Intended Audience: Mid-Level
Presenter:
Gary B. Kushner, CBP, President and chief executive officer, Kushner & Company
Workplace Application:
Review these items to to ensure you have the processes and documentation you’ll need for a Department of Labor (DOL) audit of your health and welfare plans. 

After passage of the Affordable Care Act (ACA), there are even more requirements to be met by employers that sponsor health and other welfare plans under the Employee Retirement Income Security Act (ERISA), which they’ll need to ensure they are performing if subject to audit.

Learning Objectives:

  • What the DOL looks for when it does an audit.
  • What you can do to be totally prepared in the event of an audit.
  • Identify the pitfalls that can show up on audit, which many employers miss when sponsoring plans.
Become a Best Employer: Master the Six-Step Process to Build Your Unique Employment Brand
06/24/2019 10:45 AM - 11:45 AM | LVCC N201-204
Track: Talent

1.00 SHRM PDCs | Competencies: Consultation, HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level
Presenter:
Bob Kelleher, Author of Louder Than Words, and CEO, The Employee Engagement Group
Workplace Application:
Create an “employer value brand” to create and maintain an engaged and productive workforce. 

In this dynamic multimedia session, an employee engagement expert will share best practices from organizations that consistently top lists of “best companies to work for.” Learn a hands-on, six-step process for building the framework for your customized employer brand—the first step to smarter hiring and more engaged employees—using proven methods, tools and current case studies.

Learning Objectives:

  • Connect your organization's values and mission to your hiring practices.
  • Build the framework to create your own unique employer brand.
Building Management Teams in International Businesses: The Need for Cross-Cultural Emotional Cohesion
06/24/2019 10:45 AM - 11:45 AM | LVCC N227-230
Track: Global HR

1.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
Jonathan Smilansky, Professor , Tel Aviv University Business School
Workplace Application:
Better understand management team dynamics in global organizations and how to handle them effectively. 

Employing managers from different countries of origin in global organizations does not usually create problems, since most are used to functioning within similar management processes. In times of significant business pressure, however, managers feel elevated levels of stress, and their country of origin suddenly becomes a significant factor. Find out how to address the impact of business pressure on interpersonal dynamics within multicultural management teams, including suggestions for organizational development approaches to handle them effectively.

Learning Objectives:

  • Understand the complexity of cross-cultural management teams in global organizations.
  • Assess the level of personal stress that is associated with significant business challenges in global organizations, and its impact on the behavior of managers from different countries of origin.
  • Examine an organizational development approach for effectively handling cross-cultural dynamics in international management teams.
California Employment Law for Non-Californians
06/24/2019 10:45 AM - 11:45 AM | LVCC N255-257
Track: Compliance

1.00 SHRM PDCs | Competencies: Consultation, HR Expertise | Intended Audience: Mid-Level
Presenter:
James J. McDonald, Managing partner, Fisher & Phillips, LLP
Workplace Application:
Unique aspects of California employment law applicable to California-based employees of employers that are based elsewhere. 

California can be a scary place for employers not based in the state. The author of the SHRM-published book California Employment Law: An Employer's Guide covers the unique aspects of California employment law that out-of-state employers must be aware of.

Learning Objectives:

  • How California's “ban the box” laws affect the hiring process.
  • Special rules for paying commissioned and piece-rate employees; pay stub rules; deadlines for final paychecks.
  • Paid sick leave laws; rules for meal rest breaks; overtime.
  • Mandatory harassment prevention training.
  • The extent to which covenants not to compete are enforceable in California.
CHANGE-MAKERS SERIES Wisdom @ Work: The Making of a Modern Elder
06/24/2019 10:45 AM - 11:45 AM | Paradise Event Center South
Track: Talent

1.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
Chip Conley, Strategic advisor, Hospitality and Leadership, former Global head, Hospitality, Airbnb
Workplace Application:
Ignite an urgent conversation about ageism in the workplace: treat age as another type of diversity, but also repurpose and value the wisdom that comes with age. 

In a world that venerates the shiny and new, many who are neither are feeling invisible, undervalued, and threatened by “digital natives” rising up the ranks. But experience is on the brink of a comeback, according to speaker Chip Conley. A well-known hotelier recruited at age 52 by the 20-something founders of Airbnb to help them grow their start-up, Conley had the industry experience but lacked the digital fluency of his younger colleagues. Later he realized that while he'd been hired as a teacher and mentor, he was also a student and intern: a “Modern Elder.” Companies are finally waking up to the value of the humility, emotional intelligence, and wisdom that come with age. Digital skills might have a shelf life, but the human skills that mid-career workers possess—good judgment, specialized knowledge, and the ability to collaborate and coach—never expire. Thriving in midlife means learning to marry wisdom and experience with curiosity, a beginner's mind, and a willingness to evolve.

Learning Objectives:

  • Liberate the term “elder” from the stigma of “elderly.”
  • Embrace wisdom as a path to growing whole, not old, as a Modern Elder.
  • Be inspired to write your next chapter—whether you've been forced to make a mid-career change, are choosing to work past retirement age, or are struggling to keep up with Millennials.
Employee Trauma: What Happened in Vegas Didn't Stay in Vegas
06/24/2019 10:45 AM - 11:45 AM | LVCC N205-208
Track: Talent

1.00 SHRM PDCs | Competencies: Business Acumen, HR Expertise, Relationship Management | Intended Audience: Mid-Level
Presenter:
Lisa D. Murfield, SHRM-SCP, HR manager , Hill Ward Henderson
Workplace Application:
Be able to articulate to all levels of the organization why compassion is the best strategy for business. 

When employees face traumatic situations—mass shootings, deaths of family members, serious illness, natural disaster—how do we react as employers? We say that employees are one of the most important assets in our organizations, but what happens when the effects of trauma linger after headlines fade? The approaches that leaders and organizations take toward their employees will influence morale, engagement and retention. Learn how to foster strategic and spontaneous compassion to help employees and the organization survive pain, strengthen culture, and enhance peak performance, production and profits.

Learning Objectives:

  • Assess the current and future impact of employee trauma in your organization.
  • Identify the types of compassion and understand how each type works to minimize the effects of trauma, proactively and reactively.
  • Craft a variety of effective HR policies, procedures and practices.
How Can HSAs Boost Retirement Plans
06/24/2019 10:45 AM - 11:45 AM | LVCC N107-108

1.00 SHRM PDCs | Competencies: Business Acumen, HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level
Presenter:
Robert Massa, Managing director, Qualified Plan Advisors, LLC
Workplace Application:
Learn many of the unknown benefits of HSAs beyond what they've been told and how they can help employees maximize their effectiveness. 

HSAs have become the latest tool to help employers reduce benefit expenses while also empowering employees to make healthcare decisions that are more consumer driven. But many people don't realize how they can also help employees prepare for retirement. In this session, we'll review the concepts of 'High Deductible Health Plans' (HDHP) and some of their advantages as a benefit to employers and employees. We'll also discuss using HSAs as a retirement savings tool and how they can be coupled with a 401(k) plan to increase retirement readiness in an era of increasing healthcare costs.

Learning Objectives:

  • Advantages of consumer driven health strategies for employers and employees.
  • Market trends for Health Savings Accounts (HSAs).
  • Effects of healthcare costs on retirement savings and spending.
  • The many advantages and uses of HSAs for employers and employees.
How to Design an Effective Ethics Training Program
06/24/2019 10:45 AM - 11:45 AM | LVCC N258-260

1.00 SHRM PDCs | Competencies: Ethical Practice | Intended Audience: Mid-Level
Presenter:
Chuck Gallagher, President , Ethics Resource Group
Workplace Application:
Learn to design an ethics training program that impacts the organization in a positive way. 

“Seeing Orange” exposes the truth about emotions, ethical behavior, and why we do what we do. When companies help management and employees understand what motivates ethical employee behavior, the roadmap to success becomes easier to follow. Do your employees truly realize the power behind the choices they make on a daily basis? More importantly, what's the risk to your company if they don't?

Learning Objectives:

  • Learn how easy it is for ethical people to make unethical choices—and what to do about it.
  • Understand the impact of life's choices and how that affects your performance, both personally and professionally.
  • Develop a framework for making ethical and values-driven business decisions, thereby creating an ethical culture based on core organizational values.
  • Discover the importance of raising concerns early, and reporting even suspected code and policy violations.
  • Gain a fresh perspective that will raise ethics awareness to a new level, reducing the likelihood of fraud and other unethical behaviors that put your business at risk.
HR Metrics That Matter, and Making Metrics Matter
06/24/2019 10:45 AM - 11:45 AM | Westgate Ballroom C

1.00 SHRM PDCs | Competencies: Business Acumen, Communication, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
Shane Yount, Principle/author, Competitive Solutions, Inc.
Workplace Application:
Review an outline of the process for developing, tracking, communicating, and presenting HR business goals and objectives. 

Repeated Tuesday at 2:00 p.m.

Learn methods for tracking and communicating business results for HR that are specific, measurable, attainable, relevant and timely. With more than 25 years of scorecard development experience, the speaker has the knowledge and understanding to teach you how to begin implementing practical, auditable business scorecard techniques in your individual work environments. A non-negotiable session for senior leaders desiring a transformative approach to metrics, culture, and results.

Learning Objectives:

  • Drive key business objectives from top-level management throughout the HR function.
  • Develop, track and implement key business objectives for HR.
  • Use business scorecards to drive accountability processes to generate results.
  • Move employees from selective engagement to collective accountability.
  • Create scorecards that educate, facilitate and motivate.

 

MEGA SESSION 20 Strategies for Resolving Conflict Quickly and Effectively
06/24/2019 10:45 AM - 11:45 AM | LVCC N245-251
Type: Mega Session
Track: Communication

1.00 SHRM PDCs | Competencies: Communication, Relationship Management | Intended Audience: Mid-Level
Presenter:
Randy Anderson, Productivity improvement specialist, E3 Professional Trainers
Workplace Application:
Unlock strategies to effectively reduce and resolve conflict within your organization. 

Are you able to facilitate conflict resolution as effectively as you would like? HR professionals are often forced to serve as referee, psychologist and parent to get everyone to “play well”; become a conflict resolution specialist by unlocking new strategies. These approaches help you better equip people at all levels of the organization to work through disagreements before they evolve into major conflicts. 

Learning Objectives:

  • Create and foster an atmosphere that lessens the occurrence of conflicts, and within which conflicts can be proactively resolved when they arise. 
  • Facilitate a professional, constructive confrontation that allows both parties to voice their opinions and hear the others’ perspectives.
  • Separate facts from feelings and determine root causes, to eliminate actual problems and not just symptoms.
  • Discover the importance of constructive phrasing to open lines of communication while working to reduce or resolve conflict.
  • Clearly establish and proactively manage expectations to reduce the likelihood of conflicts arising when expectations are unmet.
MEGA SESSION Business Readiness: Ensuring Our Teams Are Ready for What's Next
06/24/2019 10:45 AM - 11:45 AM | LVCC N109-114
Type: Mega Session

1.00 SHRM PDCs | Competencies: Business Acumen, Relationship Management | Intended Audience: Mid-Level
Presenter:
Cy Wakeman, Cy Wakeman, Inc.
Workplace Application:
Simple tools and practical strategies are provided for the modern leader to ensure that teams and talent are able to quickly align, adapt and deliver. 

Resistance to change is among the top five generators of workplace drama, which can translate into hours of employee unproductivity. (Do employees request time to “grieve” when necessary changes are made for the organization to stay competitive? Do they complain that change is too hard?) But change isn't hard—it's only hard for the unready. This counterintuitive session is a call to greatness for the modern leader, whose role is to cultivate teams and talent to be ready for what's next. This can be achieved by debunking the change myths that fuel the need to sympathize with employees, preventing readiness for change. Leave with simple tools and practical strategies to ensure that your teams are able to quickly align, adapt and deliver per the organization’s need to meet the competitive demands of the market and customers.

Learning Objectives:

  • Define a modern leadership philosophy that focuses on business readiness and dispels myths and traditional theories of change management.
  • Provide ways in which leaders can conserve team energy and succeed with maximum ROI, in spite of the limiting beliefs that create “change fatigue.”
  • Practice strategies to ensure that the focus of leadership is to make change least disruptive to the business, rather than to the people.
  • Embrace a new model and mindset for readiness—a game-changing approach to transforming cultures that respond well to adversity and drive innovation and results.
  • Illustrate practical techniques and tools for leaders to align their teams with organizational direction and shift energy from “why we can't” to “how we can.”
MEGA SESSION Emerging Trends in Performance Management and Compensation
06/24/2019 10:45 AM - 11:45 AM | Westgate Pavilion 9-11
Type: Mega Session

1.00 SHRM PDCs | Competencies: Business Acumen, Consultation, HR Expertise | Intended Audience: Senior-Level
Presenter:
Jeremy Spake, Principal, Thought Leadership and Advisory Services, Cornerstone
Workplace Application:
Explore three case studies of companies that changed their annual performance review processes and compensation administration. 

An emerging trend in performance management is to have more frequent conversations about performance rather than the standard one conversation per year. Some companies have even adopted ratingless performance reviews,which have obvious implications for compensation. Gain a clear understanding of these trends by examining three case studies of companies that are operationalizing the ratingless performance management process as well as their associated compensation activities.

Learning Objectives:

  • The increased focus on ratingless performance management.
  • How to assess and operationalize this type of performance management.
  • The impact this initiative may have on employee performance and compensation programs and practices.
MEGA SESSION Hide Your Goat™: Strategies to Stay Positive When Negativity Surrounds You
06/24/2019 10:45 AM - 11:45 AM | Paradise Event Center North
Type: Mega Session
Track: Communication

1.00 SHRM PDCs | Competencies: HR Expertise | Intended Audience: Mid-Level
Presenter:
Steve Gilliland, CSP, CPAE, Best-selling author & speaker, Steve Gilliland, Inc.
Workplace Application:
Have the means necessary to protect yourself from those who delight in getting your goat. 

Problem employees delight in getting your goat—they perform poorly, make it tough for everyone to do their jobs, and their venom produces bad attitudes, resistance to change and personality conflicts as by-products. They cost plenty in terms of productivity and morale while masquerading as managers, supervisors and co-workers. Learn why people have bad attitudes and explore ways to confront them about it, while heading off conflict. Armed with this information, you'll be on your way to finding win-win solutions for you and your colleagues to work effectively—together.

Learning Objectives:

  • How to head off conflict when negativity runs rampant.
  • How to improve your own outlook.
  • How to deal with the by-products of bad attitudes.
  • How to assign the right value to every situation and not give people permission to ruin your day.
MEGA SESSION Speak Up: Turning Your Greatest Fear into Your Greatest Asset
06/24/2019 10:45 AM - 11:45 AM | Westgate Pavilion 1-3
Type: Mega Session
Track: Communication

1.00 SHRM PDCs | Competencies: Communication, HR Expertise, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
David Rittof, President, Modern Management, Inc.
Workplace Application:
Improve your presentation and public speaking skills, to build trust in the organization and advance your career. 

Public speaking is said to be one of the greatest fears of business professionals. This session provides you with an array of skill-building strategies, whether you’re facilitating a meeting, making a formal presentation, or providing commentary on a panel discussion. Increase your comfort level in getting up in front of groups and become a better, more effective public speaker, no matter what career stage you're in. This short, prescriptive approach can improve anyone's ability to be more persuasive, less fearful, and show fewer signs of nervousness when speaking in public.

Learning Objectives:

  • Identify the different types of speaking opportunities and receive style suggestions for each.
  • Discover methods to improve when engaging in each of the various public-speaking models.
  • Learn strategies to increase persuasiveness.
  • Leave with templates that give your speeches structure and ease of execution.
Need Great Talent? Your Talent Acquisition Strategy May Be Criminal
06/24/2019 10:45 AM - 11:45 AM | LVCC N101-103
Track: Talent

| Competencies: Consultation, Critical Evaluation, HR Expertise | Intended Audience: Mid-Level
Presenter:
Felix Massey, Field Services Director, SHRM
Workplace Application:
This session will explore the untapped and skilled candidate pool that has been locked out of employment consideration and is available and ready to bring their talent and skills to work.  

Both human resources and business leaders alike will walk away from the session with an enlightened perspective on an additional candidate pool found via Getting Talent Back to Work, and will have a call to action, imperative for talent acquisition in response to the talent and skills gap facing employers.
   

Learning Objectives

  • Understand the Getting Talent Back to Work Initiative, the 700,000+ untapped labor pool, and a Talent Acquisition solution 
  • Find the courage to face and overcome the #1 roadblock to an untapped candidate pool option
  • Learn how to remove the roadblocks to the Getting Talent Back to Work Talent Acquisition solution that will positively impact the business
  • Learn how to redesign and strengthen the organization’s Talent Acquisition strategy to achieve business leader buy in and successful results
  • Develop a call to action of the informed HR professional and business leader
  • Know what success looks like for the 2nd chance hire
Separating Fact from Fiction: The Truth About Student Loan Benefits
06/24/2019 10:45 AM - 11:45 AM | LVCC N115-117
Track: Total Rewards

1.00 SHRM PDCs | Competencies: Business Acumen, HR Expertise | Intended Audience: Senior-Level
Presenter:
Jane Fontaine , SVP of Human Resources, OD & Training, Digital Federal Credit Union
Presenter:
Chad Carter, VP-Benefits, Fareway Stores
Moderator:
Meera Oliva, Chief marketing officer, Gradifi
Workplace Application:
Learn how to design a student loan benefit program that will have an immediate impact on your workforce 

According to Forbes, student loan repayment is the “Hottest Benefit of the Year,” but many employers still have questions about how the benefits work, whether they are right for their workforce, and what type of impact they will have on employees. In this session Gradifi, the leading provider of student loan and college savings benefits, will discuss the trends and successes it has seen helping companies implement this new class of benefits and will debunk some of the myths around costs, parity, and impact that have been holding some employers back. We will hear directly from companies who have launched student loan benefits and the lessons that they’ve learned along the way.

Learning Objectives

  • How to build a student loan benefit program that meets your unique workforce goals.
  • How the legislative environment may open the door to different types of programs.
  • How companies are measuring the impact of the benefits and calculating ROI. 

 

Sexual Harassment Case Studies
06/24/2019 10:45 AM - 11:45 AM | Westgate Ballroom B
Track: Compliance

1.00 SHRM PDCs | Competencies: HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level
Presenter:
Jonathan A. Segal, Partner, Duane Morris, LLP
Workplace Application:
Guidance for how HR can contribute to the creation of a safe, respectful and inclusive culture, in terms of what is done—and not done—by those at the level of supervisor and above. 

Avoiding and responding to sexual and other harassing behaviors is top of mind for all responsible organizations. Harassment is not just a legal issue, but also a hardcore business issue—and HR alone does not “own” civility. Harassing and disrespectful behaviors, even if not unlawful, harm employees as well as other individuals and organizations. Those at the level of supervisor and above must do more than avoid unacceptable conduct; they must be active bystanders. Yet bystander interventions, if not thought through carefully, can escalate a problem. In some areas, what is unacceptable is (or should be) obvious; but there are also potential gray areas, such as hugs and compliments. Some individuals, concerned about being perceived as engaging in sexual harassment, are avoiding or limiting their exposure to those who they fear may bring a claim against them. Discriminatory avoidance, however, cannot be a strategy to avoid sexual harassment claims.

Learning Objectives:

  • Breaking down bad conduct into different categories (e.g., an inappropriate comment on someone’s appearance, versus a sexual assault).
  • Behaviors that may or may not be okay, depending on the circumstances (e.g., a hug).
  • How those at the level of supervisor and above should respond in the moment to complaints, as well as to sexually harassing conduct that they see, hear or become aware of—even in the absence of a complaint or objection.
  • Promising practices for supervisors to set the right tone in the middle; the tone at the top is not enough.
  • Envisioning some of the adverse consequences of the “great awakening” around sexual harassment (e.g., men avoiding women to avoid claims), and ways to mitigate risk.
  • Suggested strategies for increasing buy-in from front-line supervisors and other business leaders; HR cannot effectively fight this battle without their support.
The Good, Bad, and Ugly: Creating a Culture of Feedback
06/24/2019 10:45 AM - 11:45 AM | Westgate Ballroom A
Track: Talent

1.00 SHRM PDCs | Competencies: Communication, Leadership & Navigation, Relationship Management | Intended Audience: Senior-Level
Presenter:
Brad Karsh, Founder and CEO, JB Training Solutions
Workplace Application:
This session will show you how to lay the foundation for honest communication and trust among managers, staff and colleagues. 

That guy from accounting is showing up late, bullying his direct reports and missing deadlines—but who wants to tell him? We all know it's important to have critical conversations at work, yet we struggle, because giving clear, honest, constructive feedback is, quite possibly, the most difficult thing to do. Many organizations are moving away from annual evaluations and toward creating a company culture of ongoing, informal coaching and feedback. But it's one thing to make a change and another to have employees actually embrace it. In this captivating interactive program, you'll discover the six steps to giving feedback, and receive a toolbelt of practical tips. You'll even learn what a spinach salad, George Carlin, and speed dating have to do with delivering effective feedback.

Learning Objectives:

  • Empower others to give honest reactions without candy-coating or lecturing.
  • Listen interactively, lower tension, and defuse defensiveness.
  • Provide day-to-day spot coaching and course corrections.
  • Address exceptionally hot issues swiftly and decisively.
  • Adjust for bosses, co-workers and management.
The Strategic HR Department of One: Act Like a CHRO to Improve Your Organization
06/24/2019 10:45 AM - 11:45 AM | LVCC N252-256

1.00 SHRM PDCs | Competencies: Consultation, HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level
Presenter:
Amanda Haddaway, SHRM-SCP, Managing director, HR Answerbox
Workplace Application:
Focus on the same things that CHROs focus on in larger organizations, to demonstrate value of HR in your organization as a Department of One (DOO). 

Repeated Tuesday at 3:30 p.m.

What does being “more strategic” in our work as HR professionals really mean? Discuss the differences between traditional HR and strategic HR, as well as the business elements in which a DOO needs to focus. Have examples of what being strategic looks like in succession planning, performance management, and compliance.

Learning Objectives:

  • The difference between traditional and strategic HR.
  • Being strategic in succession planning, performance management and compliance.
  • How to show the value of HR through key metrics.
Trouble in the Suez: An Employer's Duty of Care to Employees Based Overseas
06/24/2019 10:45 AM - 11:45 AM | LVCC N223-226
Track: Global HR

1.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, HR Expertise | Intended Audience: Mid-Level
Presenter:
Kelly Dobbs Bunting, Shareholder, Greenberg Traurig, LLP
Workplace Application:
Understand the risks in sending an employee overseas or placing an employee in an overseas position, and the company's legal duty of care to that employee. 

An employer's duty of care to its employees in the U.S. and overseas goes beyond the usual health benefits and 401(k) plan. Even when U.S.-based employees travel overseas, the company has a heightened duty of care to ensure their safety, especially if they are being sent to areas of the world currently experiencing political unrest or instability. Identify and understand the basic obligations of the company and best practices for ensuring employee comfort and safety.

Learning Objectives:

  • The most common risks to U.S. employees living or traveling overseas.
  • How HR can minimize those risks.
  • How to respond in the event of a crisis.
SMART STAGE “Old School” Won't Cut It: Retaining Talent With a New Employer/Employee Relationship
06/24/2019 11:10 AM - 11:28 AM | Smart Stage - Connection Zone
Type: Smart Stage
0.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation
Presenter:
Cara Silletto, President & chief retention officer, Crescendo Strategies

While some of today's workforce is made up of deep-rooted, dependable staff, a larger number of positions are now a revolving door of turnover. Learn how to slow this revolving door and maximize the time you have with employees. You will gain a greater understanding of who you are hiring, the mindset of today's new workforce, as well as tangible operational tools for immediately improving employee retention within your company. This new perspective and management approach, when made a priority throughout the organization, leads to greater customer satisfaction and employee engagement. You will uncover the real reasons employees leave most organizations and ways to encourage them to stay.

SMART STAGE Build a Talent Rich Organization: How to Demonstrate Your Value as a Business Partner
06/24/2019 11:30 AM - 11:48 AM | Smart Stage - Connection Zone
Type: Smart Stage
0.00 SHRM PDCs | Competencies: Business Acumen, Consultation, Leadership & Navigation
Presenter:
Scott Wintrip , President , Wintrip Consulting Group

You can make a bigger strategic impact by honing your ability to assess and improve the talent wealth in your organization. This presentation will help you discover how to measure your organization's talent wealth and make credible recommendations based upon your findings. You'll learn how to help your company shape its strategic plans to become and remain a talent rich organization that dominates the market as well as how to assess talent wealth and offer improvements that elevate your role as a strategic business partner.

Lunch in the SHRM Exposition
06/24/2019 11:45 AM - 01:30 PM | LVCC SHRM Exposition Halls C1-C5

Boxed lunches will be served and food service ends at 1:00 p.m.

SMART STAGE Understanding the Experience of Being Fired
06/24/2019 11:50 AM - 12:08 PM | Smart Stage - Connection Zone
Type: Smart Stage
0.00 SHRM PDCs | Competencies: Communication, Consultation, Ethical Practice
Presenter:
Karlyn Borysenko , Principal, Zen Workplace

This presentation will provide a glimpse into the experience of being fired from the employee perspective. Learn how employees perceive communication regarding their performance up to the point at which they are fired, what is perceived as a fair versus unfair dismissal, and what you can do to ensure managers are addressing performance concerns directly before resorting to the ultimate conclusion. Are employees who are skating on thin ice given a real change to improve? What is the role of the PIP? What percentage of employees view their dismissal as fair? What can you do to make sure that employees don't head right to Glass Door to vent their grievances when they are let go? This presentation will answer all of those questions, and more.

Book Signing Chip Conley
06/24/2019 12:00 PM - 12:30 PM | LVCC SHRMStore
Presenter:
Chip Conley, Strategic advisor, Hospitality and Leadership, former Global head, Hospitality, Airbnb

Visit the SHRMStore for a book signing with Chip Conley. Chip will be signing copies of Emotional Equations, Peak and Wisdom @ Work.

A Holistic Approach to Post-Secondary Education
06/24/2019 12:15 PM - 12:45 PM | SHRM Exposition
Presenter:
Dr. Todd Wilson, Dean of the School of Business and Technology , Capella University

Dr. Todd Wilson, Dean of the School of Business and Technology at Capella University, will discuss how Capella extends the concept of learning and development by enhancing learner well-being both in and out of the workplace making it possible for your employees to thrive. Please join us as we discuss how furthering your education with Capella can play a key role in helping you to become the best version of yourself.

Close Experience Gaps to Increase Engagement and Drive Better Business Results
06/24/2019 12:15 PM - 12:45 PM | SHRM Exposition
Presenter:
Amy Doyle, Executive Solution Consultant, SAP

Employee experience is critical to business success.   By gaining insight into what your employee experience gaps are, you can act to change those gaps and reduce turnover, increase productivity and improve engagement.  Combining the power of SAP SuccessFactors solutions and Experience Management solutions from SAP (Qualtrics) will enable you to both understand and improve the people experience.  Join this session to learn how to link real-time experience insights to your people, processes, and decisions, and to see the product in action!

Transform How You Engage Your People with Amazing Workforce Experiences
06/24/2019 12:15 PM - 12:45 PM | SHRM Exposition
Presenter:
Keith Has-Ellison, Senior Solutions Consultant, Sage People

Want to know how to build great workforce experiences for your employees? Simply ask them. From employee communications, to pulse surveys, Sage People delivers a self-service experience that keeps your workforce connected, engaged and informed. Join us as we demonstrate how you can leverage the power of Sage People by using employee feedback and analytics to build great employee experiences.

SMART STAGE Cybersecurity: The New Role of HR in Protecting the Organization
06/24/2019 12:20 PM - 12:38 PM | Smart Stage - Connection Zone
Type: Smart Stage
0.00 SHRM PDCs | Competencies: Business Acumen, Ethical Practice
Presenter:
Louis Richard Lessig, SHRM-SCP, Partner, Brown & Connery, LLP

Organizations are increasingly concerned about cybersecurity and the challenges go far beyond what a CIO can control.  Issues surrounding organizational electronic data, how to safeguard what they consider the “secret sauce” and ensure that there is no interruption in services as well as revenue generation has become part of the nightmares that wake up even the most discerning C-Suite officials. This presentation will help you understand the major issues regarding cybersecurity and learn  about the latest findings related to the habits of organizational activities in a cyber world. You will learn how to utilize your organizational strategic plan in terms of designing a workplace that reduces the risk of a major cyber breach. Leave with an  understanding of the best way you can assist in evaluating the existing workforce to support proactive cyber defensive activities.

SMART STAGE Looking Ahead: Being Prepared for Future Global HR Challenges
06/24/2019 12:40 PM - 12:58 PM | Smart Stage - Connection Zone
Type: Smart Stage
| Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation
Presenter:
Alfredo Castro, President, MOT

Based on the most recent “2019 Economic Forum” study, discussed at Davos, Switzerland, Alfredo will provide some insights on how HR professionals should be prepared to understand, manage and innovate in a new HR environment, ten years from now, starting today.

Learning Objectives:

  • Discover the main global HR trends that will influence the HR function for the next decade.
  • Identify how HR professionals can build bridges between knowledge gaps and the new tech workplace.
  • Hear how you can speed up organization transformation, while stimulating disruptive actions.
  • Discuss how HR professionals can help leaders and organizations adapt to technology, help people adapt to new models of work and careers, and help the company as a whole.
  • Actively participate by sharing stories, patterns, themes on global HR trends. Capture the harvest – so that the session is a “discovery experience” for you and your colleagues.
Elevating the Talent Experience
06/24/2019 01:00 PM - 01:30 PM | SHRM Exposition
Presenter:
Rob Namba, ADP

Recruitment and retention are top challenges for every business. This session will provide a fresh perspective on key industry trends and demonstrate new technology that our clients love using to attract, engage and retain talent. We will specifically cover our new recruiting and onboarding modules coupled with reporting and insights tools that are critical to finding, engaging and retaining talent – all available from your desktop or mobile device.  In order to attract and retain the best employees, organizations like yours need real-time access to organizational insights that will allow for smart decisions making. ADP not only provides up-to-date employee data at your fingertips, we also empower you and your managers to benchmark your metrics against others in your industry and geographic area – ADP offers the unmatched ability to compare your workforce data to market averages, based on anonymized HR and pay data from over 30 million employees. Our recruiting and onboarding, combined with these insights, will help you remain competitive by recruiting and retaining top talent.

I-9 Anywhere: Help Get Your I-9s Done Right, On-Time and In-Person
06/24/2019 01:00 PM - 01:30 PM | SHRM Exposition

Now is the time to learn how to make I-9 completion more consistent and convenient. See how the I-9 Anywhere service can help reduce errors, improve your new hire experiences, and keep your hiring managers focused on more strategic activities. Join the Equifax Workforce Solutions team to learn more.

Quick & Easy Ways to Create a Healthy Workplace Culture -- Without Having to “Do” Workplace Wellness
06/24/2019 01:00 PM - 01:30 PM | SHRM Exposition
Presenter:

Many employees focus solely on work and give themselves a pass when it comes to healthy habits. Productivity and overall health take a hit. HR professionals care about employee engagement and well-being. But many don’t want to oversee workplace wellness due to lack of time and expertise.

Participants will learn quick and easy ways to create a healthy workplace culture with restorative micro-breaks, wellness messaging and motivational tips, and a self-guided wellness self-coaching program.

This talk underscores the importance of self-care: putting health first because a healthy employee is a more productive and engaged employee. Healthy employees make for a healthy organization. 

SMART STAGE Five Changes You Need to Make to Your Anti-Harassment Training and Practices ASAP
06/24/2019 01:00 PM - 01:18 PM | Smart Stage
Type: Smart Stage
| Competencies: Consultation, HR Expertise
Presenter:
Elizabeth Bille, JD, SHRM-SCP, Senior director, Harassment Prevention, EVERFI

Since the #MeToo movement began, there has been growing consensus that the traditional anti-harassment practices used by many employers in the past—particularly compliance-based anti-harassment training—are largely ineffective in preventing bad behavior at work. At the same time, states are now enacting legislation requiring employers to amplify their anti-harassment efforts. So, what’s an employer to do? In this session, you will learn five key changes that your organization should make to its anti-harassment training, complaint handling and other prevention efforts to maximize their effectiveness.

Alcoholism, Substance Abuse, and Mental Health Issues in the Workplace
06/24/2019 01:30 PM - 02:30 PM | ROOM CHANGE: Westgate Ballroom A
Track: Compliance

1.00 SHRM PDCs | Competencies: Consultation, HR Expertise, Relationship Management | Intended Audience: Mid-Level
Presenter:
Lara de Leon, Esq., Shareholder, Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
Workplace Application:
This presentation will explore ways to address the complicated and sensitive issues raised by employees with addiction and mental health concerns. 

Working with, accommodating, and supporting employees who struggle with alcoholism, substance abuse, or mental health issues can be a complex task due to the sensitive nature of the situation and the numerous employment laws that may be implicated. Addiction and mental health issues can lead to absenteeism, poor performance, on-the-job injuries, or even workplace violence. This session will provide HR with practical guidance on how to handle the complex issues that can arise when addressing addiction and mental health in the workplace, as well as ensuring that safety in the workplace is not compromised.

Learning Objectives:

  • This presentation will discuss the legal protections provided to individuals suffering from addiction and mental health issues in the workplace. 
  • This presentation will explore available resources and means to resolve these issues, including drug or alcohol testing, last chance agreements, and reasonable accommodations.  
  • This presentation will provide attendees with real-world scenarios to help develop practical skills in addressing workplace issues involving employee addiction and mental health.
CANCELLED | CHANGE-MAKERS SERIES The New Code of Work – Putting the Workforce, Not HR, at the Center
06/24/2019 01:30 PM - 02:30 PM | SESSION CANCELLED

| Competencies: HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level
Presenter:
Pankaj Bansal , Co-founder and CEO, PeopleStrong
Workplace Application:
Get a glimpse of the future of work and what changes need to be made in the way organizations currently work. 

As the work of the “future” comes closer to our “present,” a lot of things are going to change. Jobs (as we know them now) might become passé as “gigs” gain popularity and place of work loses relevance. Everything from the way one types an e-mail to the food an individual prefers will provide a contextualized value proposition to work. In such a world, all of us, including HR, will need to shift gears. Hop on for a journey to this world and deliberate what the New Code of Work for the workforce and HR will look like!

Learning Objectives:

  • Learn what will change with work, the workforce and ultimately the workplace.
  • Discover the new tools, ecosystems and structures that will come into play.
  • Understand how you can manage these changes.
Earning Your SHRM-CP or SHRM-SCP: Tips for Testing
06/24/2019 01:30 PM - 02:30 PM | LVCC N201-204
Track: Leadership

1.00 SHRM PDCs | Competencies: Communication, HR Expertise | Intended Audience: All Levels
Presenter:
Nancy A. Woolever, SHRM-SCP, Director, Exam Development—Certification, SHRM
Workplace Application:
Learn about SHRM certification and get helpful tips for taking the exam. 

Are you ready to take your career to the next level? Show employers that you have the HR skills and knowledge needed to drive organizational success by earning your SHRM-CP or SHRM-SCP credential—the only HR certification backed by SHRM’s nearly 70 years of service to the industry. This session will benefit anyone with an interest in HR certification, planning to apply for a SHRM credential, or already scheduled to sit for the SHRM-CP or SHRM-SCP exam.

Learning Objectives:

  • How to choose which exam is right for you.
  • Best practices for studying.
  • Tips and tools to put you on the path to success.
Enforcing Attendance Rules But Offering Reasonable Accommodation
06/24/2019 01:30 PM - 02:30 PM | LVCC N255-257
Track: Compliance

1.00 SHRM PDCs | Competencies: Ethical Practice, HR Expertise, Relationship Management | Intended Audience: Mid-Level
Presenter:
Gregory J. Hare, Employment attorney, Ogletree Deakins
Workplace Application:
Review HR best practices for ensuring productivity within the complex and intertwined demands of the Americans with Disabilities Act (ADA), Family and Medical Leave Act (FMLA), and employee relations. 

How does a company comply with its wide-ranging legal obligations when an employee is perpetually absent—ill or injured and allegedly unable to work? When must it hold the job open and offer the employee an opportunity for reinstatement? How can the company offer the employee “reasonable accommodation” without changing the job’s essential functions, and when must it offer an alternative light-duty job? When can the company enforce its attendance policy and actually terminate the employee for missing work? Get answers from an employment lawyer with a 25-plus-year history of advising companies and an accomplished HR professional with abundant on-the-ground experience. These presenters help you realistically evaluate your company's options and exposures when trying to ensure employee productivity.

Learning Objectives:

  • Business efficiency: how to regain control when employees unfairly try to take advantage of the broad protections afforded to them under federal law, allowing them to miss work for extended periods yet keep their jobs.
  • Risk management: how to effectively manage absenteeism situations without incurring legal liability.
  • Employee relations: how to keep morale high even when reliable employees are burdened by an extra workload because other employeesare excessively absent.
Financial Wellness Benefits Your Employees Want and Need
06/24/2019 01:30 PM - 02:30 PM | LVCC N107-108

1.00 SHRM PDCs | Competencies: Business Acumen, Communication, HR Expertise | Intended Audience: Mid-Level
Presenter:
Daniel Macklin , CEO, Salary Finance Inc.
Presenter:
Kent Allison, National Leader, Employee Financial Education & Wellness, PwC
Presenter:
Felicia Cheng, Wellbeing Benefits program manager, Salesforce
Presenter:
Wendy Myers Cambor, Managing Director and Region HR Lead, US Northeast, Accenture
Moderator:
Peter Barnes, Financial journalist, Formerly Bloomberg
Workplace Application:
Learn about the financial benefits employees want organizations to offer and how to make the case to offer them to your workforce. 

For many HR professionals, determining which financial wellness benefits will best meet the needs of your entire workforce is a guessing game. Employees are reluctant to discuss financial stress and ask for benefits that lighten the load … even when they need them. Consequently, culling through the hundreds of financial wellness options in the market to determine which solutions will deliver the most impact for employees can often feel like a guessing game. In this session, Salary Finance Inc. CEO Daniel Macklin and industry thought-leaders from PwC, Salesforce, and Accenture will discuss the biggest financial challenges facing today’s employees and the ways in which employers can help.

Learning Objectives:

  • How data can help understand the different financial fitness scores across your workforce and how these should impact your HR and benefits strategies.
  • How financial fitness affects the bottom line to help you reframe your strategy so that resonates with your CFO and Board.
  • Enable you to make a business case for prioritizing impactful financial fitness benefits.
How to Assess a Candidate's Attitude Using Motivation-Based Interviewing
06/24/2019 01:30 PM - 02:30 PM | LVCC N252-256
Track: Talent

1.00 SHRM PDCs | Competencies: Critical Evaluation, HR Expertise | Intended Audience: Mid-Level
Presenter:
Carol Quinn, CEO, Hire Authority
Workplace Application:
This powerful interviewing technique will enable you to improve your organization's quality-of-hire. 

Attitude is the number-one predictor of future performance and success. Hiring decisions based on a candidate's skill level alone actually decrease hiring success, because it takes more than skill to succeed. A job skill suggests that a person can do a job, but it doesn't guarantee that the person will go above and beyond. This fast-paced, fun and interactive session shows you how to incorporate attitude assessment into your interview process so you can hire high-performers.

Learning Objectives:

  • Find out exactly what “attitude” is and the powerful role it plays in job performance and success.
  • Understand why skill is not an accurate predictor of future performance.
  • Discover the attitude that all high-performers share.
  • Practice an attitude assessment exercise using music lyrics.
HR as Global Change Agent: Managing Workplace English Across Multiple Cultures Simultaneously
06/24/2019 01:30 PM - 02:30 PM | LVCC N227-230
Track: Global HR

1.00 SHRM PDCs | Competencies: Communication, Global & Cultural Effectiveness, Leadership & Navigation
Presenter:
Lorelei Carobolante, President & CEO, G2nd Systems
Workplace Application:
Become aware of the issues, challenges and performance consequences caused by the use of English in the multicultural workplace, and learn how to address them. 

It is easy to presume that when we are all speaking the same language, communication happens naturally. Yet in today's multicultural workplace, many factors (such as cultural presumptions, accents, unconscious bias, perceived tone and speech delivery) can prevent messages from being received as intended when native and non-native English speakers interact. Both groups use English differently without realizing it; this leads to their sense that communication has occurred, but as George Bernard Shaw said, “The greatest problem in communication is the illusion that it has been accomplished.” This session is designed to raise awareness of these communication challenges and provide strategies to HR professionals so they may act as facilitators and change agents, ensuring effective, inclusive communication at all levels of the organization and across multiple cultures simultaneously.

Learning Objectives:

  • Understand how the use of English in the workplace can lead to misuse, misinterpretation and presumption of intended meanings.
  • Apply a model to strengthen and improve communication effectiveness and ameliorate communication gaps—internally/externally, at individual/team/organizational levels, and across multiple cultures.
  • Learn pragmatic ways to leverage workforce diversity through improved relationships and inclusiveness.
  • Accelerate team creativity by using a culturally-neutral facilitating approach to enable change and lead to improved results.
I-9 and E-Verification Compliance: What’s New and How You Can Protect Your Business
06/24/2019 01:30 PM - 02:30 PM | LVCC N258-260
Track: Compliance

1.00 SHRM PDCs | Competencies: Consultation, Global & Cultural Effectiveness, HR Expertise | Intended Audience: Mid-Level
Presenter:
Becki Young, Founding partner , Hammond Young Immigration Law
Presenter:
John Ordunez , Management and Program Analyst, USCIS
Workplace Application:
Obtain a high-level understanding of the I-9 and E-Verify processes used when hiring foreign nationals, plus tips to protect your corporation. 

Get thorough information and guidance for maintaining I-9 and E-Verify compliance with relevant U.S. immigration laws and regulations, including recent policy changes. Tips and tools help you master I-9 documentation/E-verification and successfully complete forms, implement policies, and avoid common mistakes. Review interesting I-9 fact patterns and scenarios—actual situations seen firsthand by the presenter in auditing files for clients, as well as hypotheticals shared by SHRM members.

Learning Objectives:

  • Knowledge of the I-9 and E-verify processes, how they work, and best practices.
  • Tips for implementing a compliance policy and avoiding immigration-related discrimination.
  • Recent trends and developments in Immigration & Customs Enforcement strategies, procedures, audits and assessed penalties.
MEGA SESSION Defining and Communicating Your Personal Brand to Increase Your Visibility, Credibility and Career Opportunities
06/24/2019 01:30 PM - 02:30 PM | Westgate Pavilion 9-11
Type: Mega Session
Track: Communication

1.00 SHRM PDCs | Competencies: Communication, Leadership & Navigation, Relationship Management | Intended Audience: Mid-Level
Presenter:
Workplace Application:
You will learn how to effectively package and position yourself to create opportunities for professional growth within your organization, your industry and in your career. 

The concept of personal branding may seem like a catchphrase being thrown around by authors and self-help gurus; however, the concept isn't new. You already have a personal brand whether you know it or not. Your personal brand is an important aspect of your career and impacts everything from future career aspirations to your existing compensation opportunities. Once you understand what drives you, as well as the qualities and skill-sets that are unique to you, you must know how to leverage what you have by knowing how to package, position and promote yourself to the constituencies that matter.

Learning Objectives:

  • Understand how to create an effective personal brand.
  • Discover how to build a personal brand that closes the gap from where you are to where you want to be.
  • Understand who your audience is and how to get them to take notice of you.
  • Identify ways to package, position and promote your personal brand for greater visibility and success.
  • Clearly and effectively communicate your value to increase interest in who you are and what you do for greater personal and professional opportunities. 
MEGA SESSION Detecting Lies and Deception: Practical Skills for HR Professionals
06/24/2019 01:30 PM - 02:30 PM | Paradise Event Center North
Type: Mega Session
Track: Talent

1.00 SHRM PDCs | Competencies: HR Expertise | Intended Audience: Mid-Level
Presenter:
Michael Wade Johnson, J.D., Chief executive officer, Clear Law Institute
Workplace Application:
Learn skills for spotting signs of deception and truthfulness when interviewing applicants and investigating misconduct. 

HR professionals need to be able to spot deception when they conduct investigations and interview and hire applicants. Most of us are extremely poor at this because we rely on inaccurate stereotypes about how people behave when they lie (such as the mistaken belief that liars are fidgety and don't look you in the eye). Through videos and case studies, you’ll learn scientifically validated methods for spotting signs of deception and truthfulness, which you can apply in your everyday work life. This engaging and interactive session is presented by a former U.S. Department of Justice attorney.

Learning Objectives:

  • Which signs of deception are valid and which are based on myth.
  • Verbal and non-verbal cues.
  • How to spot signs of deception and truthfulness when conducting investigations and interviewing and hiring applicants.
MEGA SESSION Developing a High-Performance Culture That Enables Your Company to Grow and Thrive
06/24/2019 01:30 PM - 02:30 PM | Westgate Pavilion 1-3
Type: Mega Session
Track: Talent

1.00 SHRM PDCs | Competencies: Business Acumen, Global & Cultural Effectiveness, HR Expertise | Intended Audience: Mid-Level
Presenter:
Amy Cappellanti-Wolf, SVP & CHRO, Symantec
Workplace Application:
Review case studies and return to the office with proven tools and processes for developing a strong culture that helps your business grow and thrive. 

A strong organizational culture can clearly differentiate a business from its competitors. Companies that align culture with business have 58 percent more growth and 72 percent more profitability. Yet only companies that can relate their cultures directly to their business strategy will perform and grow. Explore how culture and business strategy go hand in hand, and how culture is a key enabler for growing the business.

Learning Objectives:

  • Define the distinguishing factors for a strong and inclusive culture.
  • Learn to implement processes that help build a cohesive culture.
  • Understand how diversity is a strong enabler around culture, and how inclusive environments contribute directly to company success.
MEGA SESSION Disrupt HR: It's Time to Disrupt HR and Approach It in a Whole New Way
06/24/2019 01:30 PM - 02:30 PM | LVCC N245-251
Type: Mega Session

1.00 SHRM PDCs | Competencies: Business Acumen, Critical Evaluation, HR Expertise | Intended Audience: Mid-Level
Presenter:
Jennifer McClure, President, Unbridled Talent, LLC
Workplace Application:
Discover new ideas and ways of thinking to help companies change the way they approach people and talent, and achieve a competitive advantage. 

Are you tired of the same old approach to HR? If you’re ready to start talking about talent in a whole new way, interested in shaking things up a bit, or simply looking for some new ideas, this session is for you. Hear real-life examples and lessons learned from HR practitioners, CEOs, business owners, and talent acquisition professionals who have taken risks, stirred the pot, and disrupted the future of work in their organizations.

Learning Objectives:

  • Develop and implement new recruiting, retention and leadership development initiatives to address changing business needs and compete for in-demand and scarce talent.
  • Learn the strategies and tactics necessary to sell new and innovative ideas to leadership.
  • Take a long-term, big-picture approach to HR, and ensure alignment of the HR strategic plan with the organization's.
MEGA SESSION Strategic Execution: Driving Breakthrough Performance
06/24/2019 01:30 PM - 02:30 PM | LVCC N109-114
Type: Mega Session

1.00 SHRM PDCs | Competencies: Business Acumen, Consultation, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
Kenneth J. Carrig, Former corporate executive vice president and CHRO , SunTrust Banks, Inc
Presenter:
Scott A. Snell, E. Thayer Bigelow research chair in Business Administration and former senior associate dean, Executive Education , Darden School of Business, University of Virginia
Workplace Application:
Apply the key elements of strategic execution into an actionable plan for capability development and breakthrough performance. 

Get an introduction to the 4A (Alignment, Ability, Architecture and Agility) model for effective strategic execution. This framework, based on work with Marriott, Microsoft, UPS, SunTrust and Vail Resorts, helps you ensure that HR and organizational resources are in place to effectively execute your strategy.

Learning Objectives:

  • Understand why CEOs see strategic execution as their biggest challenge.
  • Learn to identify and distill the many elements of execution into a useable and integrated framework for action.
  • Recognize and act on the key elements of the 4A framework.
  • Benefit from the experiences of CEOs and senior executives at major corporations.
  • Find out how to assess your organization’s execution capability and develop an action plan for improvement.
MEGA SESSION The Death of New Employee Orientation: Start Your Employees Right to Achieve Their Potential Faster
06/24/2019 01:30 PM - 02:30 PM | ROOM CHANGE: Paradise Event Center South
Type: Mega Session
Track: Talent

1.00 SHRM PDCs | Competencies: HR Expertise, Leadership & Navigation, Relationship Management | Intended Audience: Senior-Level
Presenter:
Wade Larson, Chief human resources officer , Wagstaff, Inc.
Workplace Application:
Learn the steps to build an effective onboarding program using engagement, enhanced communications, aligned human capital management tools, spaced learning—and fun. 

After you spend time, money and resources to recruit and hire the perfect candidates, do you then subject them to a stack of forms and “death by PowerPoint”? Torturing them with new employee orientation (NEO) sends the wrong message and motivates no one to achieve their best. Learn how one company threw out NEO as we know it and brought in an engagement-focused approach that integrates new employees into the culture faster, acclimates them to the company and department effectively, and helps them become more productive sooner.

Learning Objectives:

  • The five keys to new-employee satisfaction: how to use them within the first few days of employment, when newcomers are deciding how long to stay with you.
  • How to align company values during the onboarding experience, to improve new employees' opportunities to acclimate and succeed in their jobs.
  • The new employee learning roadmap for the first six months of employment: why it is important to maintain engagement during the first full year to enhance retention.
  • Preboarding opportunities that will prepare your new hires to hit the ground running when they get to work.
  • How to maximize online training tools to improve learning, engagement, and employee satisfaction during new employees’ first few months.
Shaping Hearts, Minds and Corporate Cultures: Effective Prevention Training in the #MeToo Era
06/24/2019 01:30 PM - 02:30 PM | Westgate Ballroom B
Track: Talent

1.00 SHRM PDCs | Competencies: Communication, HR Expertise, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
Glen E. Kraemer, Partner, Hirschfeld Kraemer, LLP
Workplace Application:
Learn to move from check-the-box compliance toward a more results-oriented training program that features fresh content and new instructional methods. 

New York recently legislated sweeping sexual harassment prevention training requirements, and more states are sure to follow. The growing realization is that yesterday’s training has not worked to shape much-needed change within corporate cultures, and we must address that fact. This session re-examines training content, instructional methods, organizational structures and grievance reporting procedures. It explores the requisite skills you need, and the tough decisions you will have to make, to comprehensively address workplace harassment, discrimination and bullying.

Learning Objectives:

  • Understand the training content that informs a candid discussion of gender, power and sexual dynamics in the workplace.
  • Learn effective instructional structures, methods and communications designed to ensure executive and managerial buy-in and support.
  • Understand the powerful role that bystander engagement training can play in creating a proactive response to avoiding harassment and abusive conduct.
  • Learn the revised grievance and investigation procedures that can effectively address the chilling fear of retaliation among complainants, while diminishing concerns of HR bias in favor of executive leadership.
SMART STAGE Creating Extraordinary Results Through People and Culture: Silicon Valley Best Practices
06/24/2019 01:30 PM - 01:48 PM | Smart Stage - Connection Zone
Type: Smart Stage
0.00 SHRM PDCs | Competencies: Business Acumen, Global & Cultural Effectiveness, HR Expertise
Presenter:
Arthur Chagas Diniz, CEO, Crescimentum

This presentation will share the best practices of the most innovative companies in Silicon Valley organizations such as Amazon, Apple, Microsoft, Zappos, and what they are doing in relation to the people, culture and performance of their employees. Learn how you can take disruptive action in your organization to help you become an “exponential” company and prepare for a future of challenges. This presentation will share lessons in how to create brand fans, attract and select the right people, integrate employees, measure performance, how data analytics can inform management's thinking regarding hiring, performance, incentives, and talent development as well as how to develop a personal action plan to implement what you've learned about exponential companies.

The Future of HR Technology: How It Will Impact You and Your Organization
06/24/2019 01:30 PM - 02:30 PM | LVCC N101-103
Track: Technology

1.00 SHRM PDCs | Competencies: Business Acumen, Consultation, Critical Evaluation | Intended Audience: Mid-Level
Presenter:
Tim Sackett, SHRM-SCP, President, HRU Technical Resources
Workplace Application:
Break down the confusing world of HR technology and find out where it’s headed. 

HR technology is not going away; in fact, it might be the most sought-after HR competency right now. Gone are the days when HR could just sit back and let the IT or finance departments select which technologies we use. Senior leadership now expects HR to be well schooled in the technology being used currently, and to keep up with technology that the organization will need to lead its people practices into the future. This session explains what you need to know, what you don’t need to know, and what you should be keeping your eye on in the fast-moving HR tech landscape.

Learning Objectives:

  • Which HR technologies will have the most impact on the HR function in the future.
  • How to control a HR tech demo to get the most out of it in the least amount of time.
  • What HR tech vendors don’t want you to know about their products and pricing.
What Next?: Communicating Complex HR Subjects to Employees with Short Attention Spans
06/24/2019 01:30 PM - 02:30 PM | LVCC N259-261

1.00 SHRM PDCs | Competencies: Business Acumen, Communication, Consultation | Intended Audience: Mid-Level
Presenter:
Karl James Ahlrichs, Senior consultant, Gregory and Appel
Workplace Application:
Fix underlying communication problems to solve engagement and motivation problems in the workplace, especially when communicating information about compensation and benefits. 

Getting information through the fog of modern life is a challenge. Young employees have short attention spans, employers have complicated benefits and total rewards programs, and HR departments have high-pressure responsibilities to communicate. Total compensation and benefits is the highest-cost item on the cash-flow statement, yet modern organizations are struggling to leverage that investment into engagement. Let's fix that! This fast-paced presentation outlines the scary HR issues on the horizon, describes what our compensation and benefits strategies should be, and recommends updated communication methods to reach the right audiences.

Learning Objectives:

  • A strategic understanding of the multiple HR issues coming down the pike.
  • A focused discussion of what today’s compensation and benefits strategies should look like.
  • An identification (based on those strategies) of the target audiences to be reached, the challenges posed by the environments in which those audiences work and live, and updated ways to address those communication challenges.
  • Proven, targeted methods for reaching both hard-to-understand, flighty Millennials and the newest generations of employees entering our work lives.
  • Fresh survey data from SHRM Research and other organizational strategy resources concerning advanced communication methods borrowed from the world of marketing/sales, and metrics for measuring success or failure.
Workplace Loneliness Is Killing Us
06/24/2019 01:30 PM - 02:30 PM | Westgate Ballroom C

1.00 SHRM PDCs | Competencies: Communication, Global & Cultural Effectiveness, Relationship Management | Intended Audience: Mid-Level
Presenter:
Stuart Chittenden, Founder & principal , Squishtalks
Workplace Application:
Cure workplace loneliness by creating a productive culture of connection—enabling your diverse talent to thrive and your business to flourish. 

Loneliness is plaguing our workplaces and it’s as deadly as smoking, alcohol and obesity. Lonely employees are less healthy and engaged, and lonely workplaces stifle creativity and performance. Curing this plague is a strategic priority for business success. Discover how HR can alleviate loneliness and foster a culture of connection and well-being. This will energize and improve individual employee performance and engagement, break down silos, boost organizational productivity, and nurture happiness and health.

Learning Objectives:

  • The devastating impacts of loneliness on employees, and the benefits of an inclusive, connected workplace culture.
  • How fostering high-quality relationships and a culture of strong social connections can alleviate workplace loneliness.
  • Practical approaches to developing and nurturing employee and organizational connections, turning weak ties into strong ones.
  • New skills, ideas, and specific customized tactics that can be applied directly in your workplace.
You Want Me to Do What?!: Introducing Analytics When You're an HR Department of One
06/24/2019 01:30 PM - 02:30 PM | LVCC N205-208

1.00 SHRM PDCs | Competencies: Business Acumen, Consultation, Critical Evaluation | Intended Audience: Mid-Level
Presenter:
Rich Huebner, Director, Data Architecture & Data Science , Houghton Mifflin Harcourt
Presenter:
Carla Patalano, DBA, SHRM-SCP, MHRM & MBA program chair, New England College of Business
Workplace Application:
Implement an initial plan for HR data visualization and analytics within your organization. 

Repeated Wednesday at 10:00 a.m.

Regardless of the size of the HR department, organizations are calling on their HR practitioners to bring practical knowledge of analytics in setting up and executing a people strategy that supports business outcomes. Learn the basics of conducting exploratory data analysis and identify the next steps in growing your organization’s analytics capabilities. Through an interactive case study created specifically for HR professionals new to analytics, discover how to address the challenge created when a CEO says, “Can't we use analytics to solve our people problems?” Data visualizations created with Tableau Desktop provide  valuable insights into workforce trends, and help attendees pinpoint talent management problems and learn how to confirm or deny what the CEO already “knows.”

Learning Objectives:

  • A step-by-step approach to starting your first HR analytics project.
  • Specific data-structuring strategies for analytics and visualization.
  • Different analytics and data visualization approaches (e.g., descriptive, predictive, and prescriptive analytics).
  • Evaluating and creating a plan to grow your organization's analytics capabilities.
SMART STAGE Tips for Making Recertification Simple
06/24/2019 01:50 PM - 02:08 PM | Smart Stage - Connection Zone
Type: Smart Stage
0.00 SHRM PDCs | Competencies: HR Expertise
Presenter:
John Austin, Manager, Certification Relations, SHRM Certification

If you currently hold a SHRM-CP or SHRM-SCP, learn how to earn PDCs through a variety of professional development activities, many of which you may already be doing. You worked hard to earn your certification. Not sure what activities count? This presentation will describe the recertification requirements, how to earn professional development credits (PDCs) from a wide array of opportunities, and when to submit your application. Now make sure you don’t lose it—recertify! Get the credit you deserve and recertify!

SMART STAGE Reinventing HR: The SHRM Organizational HR Capability Model
06/24/2019 02:10 PM - 02:28 PM | Smart Stage - Connection Zone
Type: Smart Stage
0.00 SHRM PDCs | Competencies: HR Expertise, Leadership & Navigation
Presenter:
Erica Young, Specialist, Strategic Research Initiatives, SHRM

What makes an HR organization excellent? How do you consistently and objectively compare practices and performance across organizations? And perhaps most importantly, what framework is available to help plan the strategic and tactical evolution of your HR function to improve your competitiveness and the overall employee experience? Come get a preview of SHRM’s exciting new Project Excellence, the ground-breaking framework for defining and assessing HR organization capabilities. Project Excellence aims to help organizations understand how their HR practices compare to their peers, how well they execute the practices they choose to implement and chart a structured course for improving the HR function and the employee experience.

SMART STAGE 15 Things a Veteran Wants You to Know
06/24/2019 02:40 PM - 02:58 PM | Smart Stage - Connection Zone
Type: Smart Stage
0.00 SHRM PDCs
Presenter:
Wendi Safstrom, Executive director, SHRM Foundation

In 2018, the SHRM Foundation partnered with PsychArmor Institute and Comcast NBCUniversal to develop and launch the Veterans at Work Certificate: a free, multi-faceted certificate to teach and inspire HR professionals, hiring managers and front-line supervisors about the value a veteran can bring to your workplace and the best practices to attract, hire and retain veterans in your workforce. This presentation will review the 15 things a veteran wants you to know and will help you better understand how to engage with veterans in your workforce.

A Journey Through the Future of Health Care: First Stop–HR and Analytics
06/24/2019 03:00 PM - 04:00 PM | Westgate Ballroom C

1.00 SHRM PDCs | Competencies: Business Acumen, Critical Evaluation, HR Expertise | Intended Audience: Senior-Level
Presenter:
Sheryl Simmons, Chief human resources officer, Maestro Health
Workplace Application:
Leverage data insights to create a more engaged and healthier workforce and realize significant cost savings for your organization. 

Organizations that ignore their employees’ well-being, which ranges from financial to mental health, run the risk of missing an opportunity for cost reduction; after all, an unhealthy employee population costs its employer more than a healthy population. As employers take healthcare matters into their own hands, the future of healthcare parallels the future of HR. HR needs a way to lift the veil on the healthcare experience in order to understand what employers are paying for, help employees get healthier, and reduce costs for all parties. This session explains how employers can manage the holistic health of their workforce, why they should care about it, and how HR can navigate.

Learning Objectives:

  • Techniques and strategies for engaging employees often and effectively via an integrated platform, to motivate them to make the best choices for their personal health.
  • Arm employers with valuable information about the health of the workforce, based on data from employee interaction touchpoints.
  • Identify the most important and actionable insights from available data—with actions leading to more engagement, better decisions and outcomes, and decreased employer costs.
  • Communicate cost savings to the C-suite and take a larger, more strategic role in the organization.
Bringing Consistency, Meaning and Governance to a Global Recognition Program
06/24/2019 03:00 PM - 04:00 PM | LVCC N227-230
Track: Global HR

1.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
Sandra Garcia, Global Compensation Lead, Global Strategic Initiatives, General Motors
Presenter:
Natalie Baumgartner, Chief workforce scientist , Achievers
Workplace Application:
Find out how a globally dispersed organization can implement a cohesive recognition program that improves retention and performance and drives cultural change. 

Sixty different types of employee recognition programs were in play across General Motors’ workforce of 176,000 employees on six continents; new programs were being developed haphazardly, rendering them ineffective. Learn how the company partnered with Achievers to design and deliver a comprehensive, consolidated recognition program. The outcome was a consistent global experience that improved employee engagement and retention, positively influenced the work environment, and accelerated cultural change across regional offices.

Learning Objectives:

  • Create and manage a single, cohesive employee recognition program, localized for a global organization.
  • Integrate employee recognition programs into a culture driven by company values and strategy.
  • Gain insight into how technology adoption, combined with monetary and non-monetary elements, improves employee engagement and drives results.
  • Develop strategies, best practices and tips for empowering recognition across an organization, aligning company with employee values to drive desired behaviors and business outcomes.
  • Before implementing your recognition program, learn the three crucial required elements: creating a compelling business case, securing executive buy-in, and setting clear and measurable objectives.
Conscious Hiring®
06/24/2019 03:00 PM - 04:00 PM | LVCC N252-256
Track: Talent

1.00 SHRM PDCs | Competencies: Business Acumen, HR Expertise, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
Magi Graziano, CEO, KeenAlignment
Workplace Application:
Make an impact on your company's organizational effectiveness by ensuring that the people you bring on board are ideal for the job and for your company. 

Conscious Hiring® is a value-based employee selection system that can help you position yourself as a leader in for the 21st-century talent revolution. Risks such as the high cost of recruiting, the insidious price of a mis-hire, and the potential for turnover are daunting, but Conscious Hiring® gives you control over the hiring process to directly impact profitability, workforce effectiveness, and return on people investment. The model is key to employee engagement, retention and optimization in the workplace.

Learning Objectives:

  • Philosophically align new hires with your company's culture to ensure that they are highly qualified, dedicated to their role, and will get results.
  • Conscious Hiring® and development leverages your ability to act as a consultant inside your organization, fostering systemic corporate growth and transformation.
  • Learn and champion a lean recruiting model to increase your company's efficiency in the hiring process.
Continuous Performance Management ® in the Flow of Work
06/24/2019 03:00 PM - 03:30 PM | SHRM Exposition
Presenter:
Diane Strohfus, CHRO, Betterworks

Is it hard to imagine how your organization will be transformed with a complete continuous performance management program? Peek into the future to see how a complete continuous performance process adds real business value through:

  • Increasing employee engagement and accountability
  • Transparent alignment to and progress toward top company priorities
  • Upgrading manager coaching and feedback skills
  • Actionable, insights about your workforce at HR and your managers’ fingertips
Creating the Best in Class Candidate Experience
06/24/2019 03:00 PM - 03:30 PM | SHRM Exposition
Presenter:
Lara MacLean, Product Manager of Public Records, HireRight

Candidate experience has never been more important than it is today. Consider that individuals who have a negative candidate experience can and will very likely communicate their impressions on social media sites, share with friends, or choose to no longer purchase from your business.  How can you provide a positive candidate experience while meeting the unique screening needs of your organization? Join us for an enlightening session that will walk you through your applicant’s screening process at HireRight. From invite to submission, we’ll show you how seamless this portion of onboarding can be.

Fair-Chance Hiring: Shifting from Background-Check Compliance to Talent Strategy
06/24/2019 03:00 PM - 04:00 PM | Westgate Ballroom B
Track: Talent

1.00 SHRM PDCs | Competencies: Business Acumen, Ethical Practice, HR Expertise | Intended Audience: Mid-Level
Presenter:
Elizabeth Speck, Founder and principal, MindOpen Learning Strategies LLC
Presenter:
Roberta Meyers, Director of State Strategy & Reentry, Legal Action Center
Presenter:
Tarik Greene, Deputy CEO, M.A.D.E. Transitional Services
Workplace Application:
Understand how to update your hiring process so that all applicants, including those with criminal records, have a fair chance to put their skills to work for you—while protecting your organization. 

You’ve likely heard the statistics on the high number of Americans with criminal records, and are aware of the national “ban-the-box” movement designed to prevent discrimination against such job applicants. But you might not know how to leverage this untapped talent pool while still protecting your company from negligent hiring and discrimination lawsuits. This session cuts through the rhetoric to provide tangible information on the why’s and how’s of hiring these individuals.

Learning Objectives:

  • Learn how to analyze criminal records when making hiring decisions to reduce bias while meeting your compliance obligations.
  • Be introduced to a model decision-making process.
  • Identify action steps to apply in your unique organization.
  • Get tips on selecting a background-check provider.
Help! I Need to Terminate My California Employee: Now What?
06/24/2019 03:00 PM - 04:00 PM | LVCC N205-208
Track: Compliance

1.00 SHRM PDCs | Competencies: Critical Evaluation, Ethical Practice, HR Expertise | Intended Audience: Mid-Level
Presenter:
Brenda S. Kasper, SHRM-SCP, SPHR-CA, Partner, Kasper & Frank LLP
Workplace Application:
Comply with the legal rules related to terminating a California employee, to reduce your organization's legal risk. 

California is the world's sixth-largest economy, so odds are that your organization has or will soon have a California employee—one who needs to exit the organization, either voluntarily or without choice. This presentation demystifies California employment law by identifying the essential legal rules that apply to California terminations. Take a deep dive into payroll and wage and hour rules related to termination, including final pay rules and whether terminated employees have earned bonuses, commissions or other post-termination pay. Related topics covered include protecting confidential information, prohibiting unfair competition, and making California termination decisions “litigation-proof.” To defend employee claims in litigation, you’ll get tips on how best to document California personnel actions.

Learning Objectives:

  • Comply with California employment law rules in order to exit employees effectively and reduce the risk of litigation.
  • Multistate employers can use ethical practice in determining how to comply with California employment law rules that conflict with and/or significantly expand employee rights in another state.
  • Audit the company's adherence with California employment law rules while utilizing attorney-client privilege to ensurie legal compliance and mitigate risk.
How to Ensure the Success of Your Variable Pay Program
06/24/2019 03:00 PM - 04:00 PM | LVCC N255-257

1.00 SHRM PDCs | Competencies: Communication, HR Expertise, Relationship Management | Intended Audience: Mid-Level
Presenter:
John A. Rubino, CCP, CBP, GRP, WLCP, President, Rubino Consulting Services
Workplace Application:
Learn a pragmatic, structured, step-by-step process for successfully designing, implementing and communicating variable pay programs. 

Evolving from a base pay environment to variable rewards is a significant cultural change for your organization, and there are a myriad of environmental, design, implementation and communication challenges that must be identified and addressed. If you're thinking about a new variable pay program but aren’t sure what to do, or if you have a plan operational but it‘s not motivating employees in the way you’d like, this presentation can help, as it offers a specific methodology to use and a series of structured steps to follow. The speaker demonstrates his pragmatic eight-step variable pay design approach, 10 criteria for success for variable pay, and variable rewards template that can be tailored for your organization.

Learning Objectives:

  • The issues and challenges to address and resolve when evolving your organization from base pay to variable rewards.
  • Proven tools for designing, implementing and communicating an organization-wide variable pay program: a step-by-step methodology, template, and 10 success criteria.
How to Transform Your HR Department Through Technology, Even If Your HR Department Is Just You
06/24/2019 03:00 PM - 04:00 PM | LVCC N258-260
Track: Technology

1.00 SHRM PDCs | Competencies: Business Acumen, Communication, Relationship Management | Intended Audience: Mid-Level
Presenter:
Tracie Sponenberg, SHRM-SCP, Senior vice president, human resources, The Granite Group
Workplace Application:
What you can do to make technology work for your HR department, even with very little money. 

Many HR professionals are afraid of technology, but we shouldn't be. Even those of us with limited knowledge in this area or who are working in small to nonexistent HR departments can use technology to our advantage, making not only our lives easier, but also the lives of our managers and employees. Be inspired by the example of a 500-employee, 35-location wholesale distribution company that transformed its HR functions with new technology and just two (and a half) team members.

Learning Objectives:

  • How to find hidden money in existing contracts to pay for technology upgrades.
  • How to leverage your broker relationship for maximum value.
  • How to source and select potential technology vendors.
  • How to convince the C-suite of the need for new technology.
HR's Already Gone Global: How to Use Social Media to Navigate Your Career
06/24/2019 03:00 PM - 04:00 PM | LVCC N223-226
Track: Global HR

1.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, Leadership & Navigation | Intended Audience: Mid-Level
Presenter:
Renée Robson, Performance and capability manager APAC, Bloom hearing specialists
Workplace Application:
Get out of your comfort zone and learn how to use LinkedIn, Twitter, Facebook and other tools to help your career. 

HR has already become global. To make real connections with people within your own state or country and across international borders, gain a deeper understanding of social media. Connecting and learning from others will activate your professional development, help you design the career you want, and become a more effective business partner.

Learning Objectives:

  • Understand how to use social media to activate your own career path.
  • Evaluate the effectiveness of social media for navigating HR operations across different countries.
  • Which advice to take and which to ignore when you’re considering the use of social media in a global HR context.
MEGA SESSION Become a Growth Mindset Organization
06/24/2019 03:00 PM - 04:00 PM | LVCC N109-114
Type: Mega Session

1.00 SHRM PDCs | Competencies: Consultation, Global & Cultural Effectiveness, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
David Rock, Co-founder and CEO, NeuroLeadership Institute
Workplace Application:
In this session, attendees will learn the steps and benefits towards creating a growth mindset culture at the workplace. 

In the world of learning, a growth mindset is the belief that human abilities are not fixed, but instead are developable over time. Research in social psychology has shown that this mindset can make people more likely to improve after setbacks and view change as an exciting challenge, rather than a demotivating threat. On the organizational level, this can translate to greater employee engagement, better teamwork, and the ability to adapt in the face of uncertainty.

Learning Objectives:

  • Explore the research and theory behind organizational growth mindset.
  • Understand the best practices for embedding growth mindset across an organization.
  • Learn how some leading organizations have shifted their entire cultures around the idea.
MEGA SESSION Elevate Your Game: Moving from Tactical Thinker to Strategic Leader
06/24/2019 03:00 PM - 04:00 PM | Paradise Event Center South
Type: Mega Session
Track: Leadership

1.00 SHRM PDCs | Competencies: Business Acumen, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
Find out what it takes to be a strategic leader in today's hyper-competitive landscape and what you need to do to step up your game. 

Where are you on the strategic-thinking spectrum? HR professionals are inclined to deal with what's right in front of them or due today, and yes, sometimes you have to take that here-and-now approach. But if you find yourself focused only on tactical issues as days or weeks go—getting lost in the details rather than navigating the bigger picture—you're doing your department, company and career a huge disservice. Keeping pace with tomorrow’s demands requires an HR department that leads company-wide strategic initiatives; your company's very survival may well depend on it, as those that fail to innovate are finding it tougher and tougher to compete. Learn how to elevate your game and move from tactical thinker to strategic leader.

Learning Objectives:

  • What it means to think and lead strategically.
  • How to make time to strategize even when you're already underwater.
  • How to focus on the 20 percent of your efforts that result in 80 percent of the benefits.
  • How to avoid falling into the trap of doing a task simply because it's easy.
  • The six facets of strategic thinking: where you are now on the spectrum; how to improve in each area.
  • How to get from business need to action by creating an implementation plan to accomplish the strategic goals you've identified.
MEGA SESSION HR Rising!! From Ownership to Leadership
06/24/2019 03:00 PM - 04:00 PM | Paradise Event Center North
Type: Mega Session
Track: Leadership

1.00 SHRM PDCs | Competencies: Communication, Leadership & Navigation | Intended Audience: Mid-Level
Presenter:
Steve Browne, SHRM-SCP, SHRM Board Member, Vice president of human resources, LaRosas, Inc.
Workplace Application:
Learn how you can evolve your leadership style to continue to demonstrate the value that both you and HR bring to your organization. 

HR has the opportunity to shape, define and implement the people practices that drive a business’s success. The time to move HR from a “support” function to a leadership resource is now. HR can be fully integrated throughout an organization and assume the mantle of leadership while making this a reality. This session will break down the current state of HR and its traditional approach and provide an exciting, relevant alternative that can work in all types of organizations. You will learn how to awaken the leadership attributes that already exist in HR for yourself both personally and professionally.

Learning Objectives:

  • Equip those who manage people to be effective, consistent and supportive.
  • Eliminate (or reduce) the time and practice of “Report and Control.”
  • Leading through all you do intentionally regardless of the level of your HR role.
  • Develop, develop, develop – How growth is an on-going continuum that has no end.
MEGA SESSION It's Not Magic: You Too Can Create a Culture of Futures Thinkers
06/24/2019 03:00 PM - 04:00 PM | Westgate Pavilion 1-3
Type: Mega Session
Track: Talent

1.00 SHRM PDCs | Competencies: Business Acumen, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
Richard Ramsey, Vice president, HR - Walt Disney International, The Walt Disney Company
Presenter:
Frank Spencer, Founder, Kedge, LLC
Workplace Application:
Transform your department or organization into “futures thinkers” equipped to handle a new operating environment. 

Disruption is the new normal. Global organizations have been experiencing aggressive growth targets and challenging labor markets, and media giant The Walt Disney Company is no exception. Walt Disney International’s former vice president of HR tells the story of how he led a multi-phased change management effort across the worldwide enterprise, building a culture of “futures thinkers.” He details the practical lessons learned as HR reframed strategy processes, identified talent and skills gaps, produced future-empowered innovations, and established a new leadership competency.

Learning Objectives:

  • Why strategic foresight is a critical methodology, skill set and mindset for the 21st century.
  • How creating a culture of futures thinking can pressure-test existing strategies, lead to the development of innovative products and services, drive the identification of gaps in talent and skills, and inspire other business segments to take action.
  • The importance of creating a global standardized training program implementing local and custom integrations when rolling out a change management effort.
MEGA SESSION Parlay: Connecting with People in a New Way
06/24/2019 03:00 PM - 04:00 PM | Westgate Pavilion 9-11
Type: Mega Session
Track: Communication

1.00 SHRM PDCs | Competencies: Communication, Leadership & Navigation, Relationship Management | Intended Audience: Mid-Level
Presenter:
Jerrod Murr, Co-founder, and director of leadership development, Paradigm Shift
Workplace Application:
How to make meaningful connections with peers and leverage those connections for mutual gain. 

What is the difference in a network and a sphere of influence? In the new global economy, relationships are the currency of choice. The way in which you do business is more relevant than any other time in human history. In this keynote, we will discuss proven strategies for making more meaningful connections with peers, how to strengthen those relationships, and how to leverage those connections for mutual gain.

Learning Objectives

  • Identify 3 ways to more effectively use social media.
  • Change the way they view networking opportunities.
  • Create 2 new strategies for connecting with contemporaries.
MEGA SESSION Seven Steps to Creating Bulletproof Documentation
06/24/2019 03:00 PM - 04:00 PM | LVCC N245-251
Type: Mega Session
Track: Compliance

1.00 SHRM PDCs | Competencies: Communication, Critical Evaluation, Relationship Management | Intended Audience: Mid-Level
Presenter:
Allison West, Esq., SHRM-SCP, Principal, Employment Practices Specialists
Workplace Application:
Learn the seven steps to creating documentation that will withstand the scrutiny of a judge or jury. 

You hear it from your legal counsel all the time: document, document, document. But they never teach you or your managers how. Learn the seven steps to creating solid, bulletproof documentation.  Effectively transcribe your verbal coaching, counseling or disciplinary conversations. Recognize words to avoid and red flags for discrimination. Know the benefits and hazards of electronic documentation. Leave the session with a usable framework and tips for perfecting your documentation.

Learning Objectives:

  • Learn to document expectations, policy violations, performance issues and consequences.
  • Properly document an employee's explanation and action plan.
  • Understand which words and phrases to avoid when documenting.
  • Learn about documentation disasters that create liability.
Mental Health in the Workplace: HR's Role in Promoting Environments of Acceptance and Productivity
06/24/2019 03:00 PM - 04:00 PM | LVCC N115-117

1.00 SHRM PDCs | Competencies: Consultation, HR Expertise, Relationship Management | Intended Audience: Mid-Level
Presenter:
Joni N. Dolce, Assistant professor , Rutgers, The State University of New Jersey
Workplace Application:
Create mental health-friendly work environments conducive to employee productivity and where stigma is diminished. 

Mental health issues can have a negative impact on an employee's productivity and the overall morale of an organization. Stress, depression, anxiety and other mental health problems may contribute to an employee's increased absenteeism, lateness, and overall drive to do well and succeed in a company. This workshop will explore strategies that HR professionals can utilize to retain workers with mental health problems, and to create supportive and accessible environments that allow for increased productivity.

Learning Objectives:

  • Identify mental health problems in the workplace and understand their consequences.
  • Learn the strategies and locate the resources to accommodate and support employees' mental health and wellness.
  • Recognize the benefits to businesses that promote mental health-friendly practices.
Results-Based KPIs: Demonstrating Your Impact for Bottom-Line Results
06/24/2019 03:00 PM - 04:00 PM | LVCC N101-103

1.00 SHRM PDCs | Competencies: Business Acumen, Critical Evaluation | Intended Audience: Senior-Level
Presenter:
Zahid Ali Mubarik, SHRM-SCP, CEO , HR Metrics
Workplace Application:
Develop results-based key performance indicators (KPIs) for your teams, department and organization. 

Organizational KPIs are always measurable and results-oriented. Employee KPIs, however (except for sales and operations employees), lack verifiable impact. The following problematic issues are usually seen in employee KPIs: excessive focus on measuring job activities and attributes, rather than results; a blurred line of sight between business and employee KPIs; performance appraisals based on subjective phrases and likes/dislikes, rather than on evidence-based outcomes; no objective criterion to validate individual performance with business performance. This session is designed to share the process of aligning employee KPIs with organizational KPIs for verifiable impact.

Learning Objectives:

  • Analyse the organization's vision, mission, values, goals and objectives.
  • Determine organizational priorities in terms of quantity, cost, timeliness, compliance and quality of work.
  • Develop a framework to align employee KPIs with organization KPIs for verifiable impact.
SMART STAGE Leaders are Born to be Made!
06/24/2019 03:00 PM - 03:18 PM | Smart Stage - Connection Zone
Type: Smart Stage
0.00 SHRM PDCs | Competencies: Business Acumen, Leadership & Navigation
Presenter:
Bryan J. Deptula, CEO, BKD Leaders

Great leaders are born to made! This presentation will reveal how to transform today's workers into tomorrow's leaders using the three pillars of leader development: BEING (our identity in leader roles , how we see ourselves), KNOWING (what we know and how we think about leading), and DOING (instances where we practice leading). Learn how to intentionally create instances for our employees where the process of developing their leader identity, and thinking as a leader, can begin. This presentation will show you how to create leader development interventions that nurture leader identity, generate knowledge of how to lead - and which style to use when, and plan instances where employees practice leading to become a leader worth following.  

The Trust Edge: How Top Leaders and Organizations Drive Business Results Through Trust
06/24/2019 03:00 PM - 04:00 PM | Westgate Ballroom A

1.00 SHRM PDCs | Competencies: Business Acumen, Leadership & Navigation, Relationship Management | Intended Audience: Senior-Level
Presenter:
David Horsager, CSP, CPAE, Business strategist, author, CEO , Trust Edge Leadership Institute
Workplace Application:
Get a fresh perspective on trust, and tools for solving organizational challenges. 

Trust is a fundamental, bottom-line issue. Without trust, leaders lose teams, salespeople lose sales, and organizations lose reputations, relationships, revenue, and the retention of good people. With trust, individuals and organizations enjoy greater creativity, productivity, freedom and results.

Learning Objectives:

  • The eight pillars of the most successful leaders and organizations.
  • The “How? How? How?™ Strategy” for sparking momentum, seeing immediate results and inspiring trust.
  • Keys to building morale, sales and customer loyalty.
  • The newest research on how to develop trust—individually, in your team and in your organization—and avoid going extinct in the new economy.
Transforming Lives – Second Chance for Women: An Indian Oil Case Study
06/24/2019 03:00 PM - 04:00 PM | LVCC N107-108

| Intended Audience: Mid-Level
Presenter:
Ranjan Kumar Mohapatra, CHRO, Indian Oil Corporation
Workplace Application:
Hear about a real-life case study in which human resource professionals provide opportunities to work and create a sustainable livelihood for individuals who have been incarcerated. 

The win-win arrangement implemented by Indian Oil Corporation, in conjunction with the prisons departments, provides opportunities for formerly incarcerated women to work shifts at petrol pumps, earn wages and improve their outlook.

Learning Objectives:

  • Learn the benefits of implementing socially inclusive strategies and looking beyond the traditional boundaries of the workforce.
  • Learn how to get buy-in for such strategies from government officials, corporate leadership and your customers.
Virtual Reality 2019: Bonding Your Virtual Workforce to Your Organization
06/24/2019 03:00 PM - 04:00 PM | LVCC N201-204
Track: Talent

| Competencies: Business Acumen, HR Expertise | Intended Audience: Mid-Level
Presenter:
James Bernstein, Partner and national solution leader, Mercer Marketplace 365+
Presenter:
Brian Smith, Senior associate, North America Workforce Products, Mercer
Workplace Application:
Learn how to increase engagement of virtual employees using technology and personalization.  

With five generations in the workforce and an increase in the number of gig workers and people working remotely, today’s workplace is quickly evolving. If your organization is not delivering on employee expectations, it could lose workers. One of the many challenges these changes have presented is how to increase the “stickiness” of these employees and help them bond with your company and culture. What if you could leverage your total rewards program to increase employee loyalty and retention? Eighty-nine percent of employees say benefits are as important as salary, but 26 percent of Millennials say they’d rather clean their toilets than deal with the complexity of a health plan. This session will share how providing a consumer-grade employee experience using personalized access tools will increase engagement for your virtual workforce. 

Learning Objectives:

  • Learn what today’s health care consumers are expecting from a health and benefits experience—and what they will expect in the future.
  • Understand how the latest total rewards strategies and innovations can become important tools for a virtual workforce.
  • Learn how companies are making workforce analytics, artificial intelligence and advanced technologies part of their business strategy.
Why Employers Need to Think of Artificial Intelligence as an Employee
06/24/2019 03:00 PM - 04:00 PM | LVCC N259-261
Track: Technology

1.00 SHRM PDCs | Competencies: Business Acumen, Critical Evaluation, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
Jim Link, CHRO, Randstad North America
Workplace Application:
Lay the foundation for an agile workforce model that leverages artificial intelligence (AI), project-based, and full-time employees. 

The future workforce will consist of three segments: traditional, agile, and AI “workers.” The latter two are the faster-growing by far—driven by employee preference, financial pressure, and the ability to pivot at moment's notice. Within the next few years, 40 percent of a business’s workforce should be agile: deployable at any time. Companies need to effectively utilize agile workers, delivering experience to them in exchange for output; in return, the employer will have a group of employees willing to have another work experience with them in the future. Companies can use a more demand-based employment model, contracting with workers who possess the skills for the task at hand as well as an agile, results-first mentality. HR leaders should rethink and redesign their employment models to ensure business sustainability, helping hiring managers see how companies’ needs can be met by non-full-time employees.

Learning Objectives:

  • Understand why and how to make AI, robotics and automation a true employee segment, using it as a scalable means of handling entire tasks and interactions (and anticipating more than small efficiency gains).
  • Uncover which functions are prime for agile workers—even core functions capable of being completed as tasks and projects by contractors or AI, rather than by full- or part-time dedicated employees—and model an ideal employee/function mix based on the outputs your company needs.
  • Learn how to set up an infrastructure for agile workers, starting with the hiring and evaluation processes, and break with the traditional way of evaluating employees; longevity and promotions can't be the mechanism by which people are judged for a job.
  • Find out how to tap into the existing pool of agile talent, and cultivate a talent network based on resources that employers have been leveraging for years (such as alumni networks, reverse-mentoring and referrals).
  • Gain insight into how to sell the agile workforce to management and talent acquisition, since it's a lucrative relationship for both; employees can benefit in terms of finances, diversity and work-life balance.
  • Lay the foundation for an agile workforce model that leverages artificial intelligence (AI), project-based, and full-time employees.
SMART STAGE Engage & Advocate! SHRM’s 2019 Federal and State Policy Priorities
06/24/2019 03:20 PM - 03:38 PM | Smart Stage - Connection Zone
Type: Smart Stage
Presenter:
Rebecca Peters, Director, Policy Engagement, SHRM
Presenter:
C. Mitch Taylor, Director, State Government Affairs, SHRM

The 2020 elections are just around the corner. SHRM member advocacy is more important than ever to making better workplaces for a better world.  Get in-the-know about SHRM’s public policy priorities in Washington DC and state-wide strategy.  In this presentation, you’ll hear about SHRM’s policy agenda: workforce development, workplace immigration, workplace equity and workplace flexibility. You’ll also learn about how you can become an agent for change by joining SHRM’s advocacy team today! 

Refreshment Break in the SHRM Exposition
06/24/2019 03:30 PM - 04:30 PM | LVCC SHRM Exposition Halls C1-C5

Refreshments will be served. Join us!

SMART STAGE Three Keys to HR Success with the SHRM Learning System
06/24/2019 03:40 PM - 03:58 PM | Smart Stage - Connection Zone
Type: Smart Stage
0.00 SHRM PDCs | Competencies: Critical Evaluation, HR Expertise
Presenter:
Elizabeth Moore, SHRM-SCP , Vice president, Development , SHRM

Find out how to elevate your HR knowledge and skills to the global standard and meet your certification goals. Join us to find out how to:

  1. Take the leap: Start your journey toward a SHRM-CP or SHRM-SCP.
  2. Find the right support system: Choose and use the right tools and resources to expand your knowledge, skills and competence.
  3. Cross the finish line: Pass your exam and gain the advancement and recognition you deserve.
SMART STAGE A Sneak Peek of Tuesday's Smart Stage!
06/24/2019 04:00 PM - 04:05 PM | Smart Stage - Connection Zone
Type: Smart Stage
0.00 SHRM PDCs

Hear more about what's coming on Tuesday at the Smart Stage!

Brace for Impact: Action Planning for When Disaster Strikes
06/24/2019 04:15 PM - 05:15 PM | LVCC N201-204

1.00 SHRM PDCs | Competencies: Critical Evaluation, HR Expertise, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
Timothy Mutrie, Senior vice president, Marketing/IT , ACI Specialty Benefits
Workplace Application:
Learn crisis readiness and action-plan steps to protect your workforce during critical incidents, natural disasters and workplace violence. 

In the first six months of 2018, the U.S. experienced 154 mass shootings, 1.5 million acres burned in wildfires, 1,500 residents displaced from Hawaii's volcanic eruption, and 46 deaths in devastating tornadoes, mudslides and severe winter storms. The age of crisis is here. HR leaders have to ask the tough question: Are we prepared for when disaster strikes?

Learning Objectives:

  • Explore the five key areas of crisis readiness for any workplace.
  • Learn how to respond to workplace violence by applying the lessons from a harrowing case study.
  • Review post-incident action steps to address employees’ mental health and restore organizational stability.
  • Understand the new roles and expectations of HR leaders in crisis preparedness, response and resilience.
Building an Army in an HR Department of One
06/24/2019 04:15 PM - 05:15 PM | LVCC N101
Track: Talent

1.00 SHRM PDCs | Competencies: Business Acumen, HR Expertise, Relationship Management
Presenter:
Colleen D. Pfaller, Founder/Talent partner , A Slice of HR
Presenter:
Melanie D. Booher , Chief People officer , MB Consulting
Workplace Application:
Learn to recruit, pay and leverage 1099 employees to meet HR objectives as a Department of One (DOO). 

It's no secret that HR has big-time expectations, and this is amplified when you are the single HR professional for your entire organization. Your company size or budget doesn't justify adding more HR staff; you alone are expected, as a DOO, to recruit an awesome team, build an award-winning benefits package, design flawless training sessions, enter precise data into the HRIS database and much more. Prioritizing works for a while, but you need help: it's time to get creative! How can HR leverage the gig economy to keep you ahead of the game? This interactive session will help you build a virtual team of experts to conquer your most critical projects—without hiring a single full-time employee.

Learning Objectives:

  • Understand the differences between an employee and contractor.
  • Find out about three sources for recruiting 1099 HR contractors.
  • Know the processes and paperwork required to hire a 1099 contractor.
Communicate Your Way to the Top!: Communication Strategies for Female Leaders Who Want to Stand Out
06/24/2019 04:15 PM - 05:15 PM | Westgate Ballroom C
Track: Communication

1.00 SHRM PDCs | Competencies: Communication, Leadership & Navigation, Relationship Management | Intended Audience: Mid-Level
Presenter:
Carol Leonie Maria Schulte, Facilitator, Living BIG, Toronto
Workplace Application:
Learn effective communication strategies to be assertive and authentic, so you can speak up, stand up, and stand out. 

 The quality of our life is directly related to the quality of our communication. Effective communication as a female leader in the workplace is a skill that’s more than beneficial—it's essential. Learn how to demonstrate as well as demand respect, regardless of your audience. Understand how and when it pays to be assertive, and what that looks like. Uncover techniques that enable you to engage in powerful conversations with different personalities, cultures and generations.

Learning Objectives:

  • Gain valuable insights into your own communication habits, and leverage an understanding of other communication styles.
  • Learn to craft your communications according to your audience and desired outcomes.
  • Discover the common ground between your personality and the many different personalities of those you work with.
  • Explore the key active-listening techniques that will positively impact your business communications.
  • Understand the differences between passive, assertive, and aggressive communication, and when to utilize each.
CRAVE: You Can Enhance Employee Motivation in 10 Minutes by Friday™
06/24/2019 04:15 PM - 05:15 PM | LVCC N107-108
Track: Talent

| Competencies: Communication, Leadership & Navigation, Relationship Management | Intended Audience: Mid-Level
Presenter:
Gregg Lederman , New York Times Best Selling Author, Professional Speaker, Entrepreneur, President , Reward Gateway
Workplace Application:
Strategically recognizing employees makes you a more trusted and effective leader and helps increase employee engagement, improve the customer experience and accelerates business results.  

Many leaders and managers are stressed at work like never before. Too much to do, too little time, and too many distractions. But not everyone is struggling… some have figured out how to create a better place to work where employees are happier, more motivated, and more productive. One where employees are highly engaged and customers have a more consistent experience, leading to more profitable business results.
More than 65% of Gregg Lederman’s clients are on a “best place to work” list. In addition, his clients witness nearly three times the amount of employee engagement than their competitors. This is not by chance. It is by design. There is a recipe for this success that is simple and easy to put into practice. The recipe? Give people what they CRAVE!

Learning Objectives:
•    Embrace the concept of CRAVE and how fueling the working environment with more of it will lead to less stress, stronger employee performance and accelerated business results.
•    Leverage the unique differences and strong similarities of a multi-generational workforce.
•    Adopt the three steps to being genuine and strategic when recognizing the success of employees. 
•    Master the Ultimate Leadership Habit of 10 Minutes by Friday™ to improve employee engagement and delight customers. 
 

Employee Engagement: The Art of Valuing Employees
06/24/2019 04:15 PM - 05:15 PM | LVCC N252-256
Track: Talent

1.00 SHRM PDCs | Competencies: Communication, Relationship Management | Intended Audience: Senior-Level
Presenter:
Caron Greaves, SHRM-SCP, Managing director, Choice HR Limited
Workplace Application:
Increased productivity speaks directly to your bottom line, so boost profits by incorporating care, fun and value with your teams. 

A motivated and engaged workforce translates into highly productive employees who can help you achieve your business goals. As HR pilots, you must convince the C-suite that employee engagement supports big returns—easier said than done. Play while practicing with tools that foster an environment of increased productivity in your team. Care about and control employee engagement now to avoid unpleasant turbulence later.

Learning Objectives:

  • Discover the employee engagement continuum to appreciate how engagement impacts effectiveness.
  • Leverage approaches that elevate the people side of business, linking engagement with business outcomes and metrics.
  • Apply practical strategies to celebrate workforce stars and keep them “plugged in.”
  • Return to work with practical, ready-to-use tools to support your engagement efforts.
HR Transformation Led by Employee Experience
06/24/2019 04:15 PM - 05:15 PM | LVCC N227-230
Track: Global HR

1.00 SHRM PDCs | Competencies: Business Acumen, Global & Cultural Effectiveness | Intended Audience: Senior-Level
Presenter:
Presenter:
Oliver Kamakura, Partner , Ernst & Young
Workplace Application:
Hear about cultural transformation and employee experience and the connection to a global Brazilian company.  

You will learn from a case study on a bottom-up HR Transformation project for a Brazilian company (multinational, +7K employees) that challenged its HR function to evolve from service providers to experience designers. This journey started with the redefinition of the organization’s reason for being (purpose) and the identification of the Employee Value Proposition (EVP). This was followed by the strong commitment of its leadership to investigate the “pain points” through massive data-driven analysis. This session will help you understand the impact in promoting a people-centric agenda as a lever to build a high-performance culture as well as how to engage your people in the transformation journey through agile and design thinking interventions. The combination of Art (people centricity), Science (data analytics) and Business (strategy-led project) generated a massive engagement across the company and resulted in the enhancement of employee experiences globally. The outcomes were high value for many different reasons, especially for the conscious intention of onboarding in the challenge of transforming the organization and empowering all employees to be protagonists along the journey.

Learning Objectives:     

  • Understand the power of employee experience to the transformation journey.
  • How HR should be a strategic player in leading transformation.
  • How executive support is a necessity in ensuring the transformation is a success.
  • Reinforce the importance of the human factor during transformation and change.
Land O’Lakes’ Lessons Learned: Its Journey to a Holistic Health and Wellness Program
06/24/2019 04:15 PM - 05:15 PM | LVCC N205-208

1.00 SHRM PDCs | Competencies: Communication, Consultation, Relationship Management | Intended Audience: Senior-Level
Presenter:
Emily Maher, Director of Benefits , Land O’Lakes
Workplace Application:
A holistic well-being approach to employee health, which includes patient satisfaction as a component, realizes value on investment (VOI). 

The “LifeEvenBetter” health and wellness program at Land O’Lakes, the third-largest cooperative in the U.S., provides more than 10,000 employees with tools and resources to live a healthier life. The organization takes a total well-being approach to help employees find balance across their physical, financial and emotional health. Land O’Lakes also offers a holistic health center that serves as a hub for its well-being initiatives, meeting employees where they are in their health journeys.

Learning Objectives:

  • Review the components of a holistic well-being employee health and wellness offering.
  • Learn about the increase in patient participation across existing on-site health programs.
  • Understand VOI and how a holistic well-being approach measures up.
LinkedIn Insights: How AI Is Changing How We Hire
06/24/2019 04:15 PM - 05:15 PM | LVCC N259-261
Track: Talent

| Competencies: Business Acumen, HR Expertise | Intended Audience: Senior-Level
Presenter:
John Jersin, VP of product for Talent Solutions and Careers, LinkedIn
Workplace Application:
Learn how AI is impacting recruiting and HR today, the data companies need for AI to successfully inform workforce decisions, and what the process looks like in companies on the leading edge of the trend. 

As business leaders acknowledge that talent is becoming more and more crucial to the success of the company, there’s an increasing ability for HR leaders to use AI to optimize the match between people and opportunities. AI is not only helping companies sort through countless profiles and resumes to zero in on the right candidates, but also helping to make other crucial HR tasks more seamless. In this session, John Jersin, VP of product for LinkedIn Talent Solutions and Careers, will shed light on how AI is impacting hiring today. Jersin will also share how LinkedIn is applying AI technology to over a decade of workforce data to forever change the way we find and hire talent.

Learning Objectives:

  • Understand what AI is and how the technology is being used in HR and recruiting today.
  • Get tips on how to maximize the use of AI in HR practices.
  • Learn how LinkedIn’s AI technology is helping businesses with their overarching recruitment strategies.
Making Agile Work: HR’s Role in Empowering Success
06/24/2019 04:15 PM - 05:15 PM | LVCC N255-257
Track: Talent

1.00 SHRM PDCs | Competencies: Business Acumen, Consultation, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
Tracy Brower, Principal, Steelcase
Presenter:
Laurent Bernard, Vice president, Global Talent Management , Steelcase
Workplace Application:
See how HR can take a leadership role to support an agile environment and create a holistic experience for work, workers and workplace in new ways. 

“Agile” is the important work process taking hold in IT groups and other areas across organizations, and HR plays a critical part in leading and supporting the initiative. Learn the key tenets of agile work to understand how HR can take a primary role in applying it to shape a positive, holistic work experience—with consideration for leadership, teams and individuals, and for work, workers and workplace. Gain the necessary information about agile work that enables you to make a powerful impact in your organization.

Learning Objectives:

  • Increase your knowledge of what agile means and how to support your internal customers.
  • Understand a new model for creating a holistic work experience in support of an agile workplace.
  • Discover key leadership behaviors you can activate to be successful.
  • Learn about the elements of team dynamics that are most critical to establishing an agile workplace.
  • Empower the HR function to lead and support an agile workplace in new ways.
Mastering the Odds of Disruptive Change: Leveraging Change Management to Drive Transformation
06/24/2019 04:15 PM - 05:15 PM | LVCC N258-260
Track: Talent

| Competencies: Business Acumen, HR Expertise, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
Celia Swanson, First Female EVP, Walmart Inc., Author, and Advisor
Workplace Application:
Learn applicable change management lessons based on one of the largest single transformation initiatives within Walmart U.S.  

Implementing large-scale transformation and sustainable  change requires a people-first mentality that casts vision while also creating alignment throughout every organizational layer. Celia Swanson, first female EVP of Walmart Inc. shares case studies and insights based on her experience leading one of the largest single transformation initiatives within Walmart U.S. that affected 1.4 million associates.

 

Learning Objectives:

  • Case studies from leading Change Management at Walmart U.S.
  • How to implement urgent change within an organization
  • The role of authentic executive brands
  • Messaging alignment strategy for all organization levels
  • Managing shareholder expectations, associate experience, organizational effectiveness, customer experience, external reputation, collision between efficiency and productivity with caring for people
MEGA SESSION Benefits in the Workplace: An Update, and Competitive Practices for Impact in 2019
06/24/2019 04:15 PM - 05:15 PM | Westgate Pavilion 1-3
Type: Mega Session

1.00 SHRM PDCs | Competencies: Consultation, HR Expertise | Intended Audience: Mid-Level
Presenter:
Liz Supinski, Director, Research Projects, , SHRM
Presenter:
Paula H. Harvey, SHRM-SCP, Vice president of human resources/safety, Schulte Building Systems Inc.
Presenter:
Thomas W. Reams, RHU REBC, President, C. H. Reams & Associates, Inc.
Workplace Application:
Explore common trends in the use of competitive practices and behavioral science to design and evaluate your benefits program, to ensure that it is meeting the strategic objectives of your organization. 

SHRM conducts a large-scale annual survey of trends in the strategic use of benefits. This survey investigates how organizations are making use of their benefits to enhance their talent management strategies and the lives of their employees. In this session, data collected from the survey serves as a launchpad for describing how you can make better use of competitive practices and findings from behavioral science to make your benefits programs more strategic and impactful.

Learning Objectives:

  • The most prevalent trends in benefits.
  • How your organization can optimize your benefits program.
MEGA SESSION Candid Conversations That Drive Results
06/24/2019 04:15 PM - 05:15 PM | LVCC N245-251
Type: Mega Session
Track: Communication

1.00 SHRM PDCs | Competencies: Communication, Leadership & Navigation, Relationship Management | Intended Audience: Mid-Level
Presenter:
Tracy Butz, CSP, Owner, Think Impact Solutions
Workplace Application:
Effectively engage in open, meaningful dialogue to more fully understand one another and achieve enhanced, more productive, positive relationships. 

Stepping up and having a difficult conversation is no fun, easy task: it’s uncomfortable and stressful. But if we choose to not say anything, the issue is unlikely to get better and potentially can get even worse. This session focuses on how to effectively engage in open, meaningful dialogue, which will help us more fully understand one another and achieve enhanced, more productive and positive relationships. Learn to share tough messages in a way that maximizes candor and minimizes defensiveness, using six powerfully effective strategies.

Learning Objectives:

  • When you bring up a concern, realize how the other person’s perception of your intent—why you brought it up—will influence their behavior during the discussion.
  • Determine the correct timing and location for a conversation, and when a face-to-face conversation is not possible, understand the challenges.
  • Begin a conversation in an effective way that invites dialogue, clearly communicating the facts and focusing on the behavior rather than on the person.
  • Encourage the other person to share their thoughts and feelings, acknowledging your understanding of their point of view and asking questions for clarification when appropriate.
  • Discover how to effectively reduce defensiveness when sharing a tough message, to recognize natural tendencies when emotions begin to elevate, and to quickly correct unintentional poor behavior, getting the discussion back on track.
MEGA SESSION Changing the Culture, Not Checking the Box: Management Training in Today's Workplace
06/24/2019 04:15 PM - 05:15 PM | Westgate Pavilion 9-11
Type: Mega Session
Track: Compliance

1.00 SHRM PDCs | Competencies: Communication, Consultation, HR Expertise | Intended Audience: Mid-Level
Presenter:
Joseph L. Beachboard, Shareholder, Ogletree Deakins
Workplace Application:
Implement effective training techniques that will help keep trainees interested—and out of the courtroom. 

HR professionals have the unenviable task of trying to make routine training for supervisors and managers fresh, interesting and instructive. How can HR change workplace culture—as opposed to just checking a box—around such matters as proper documentation, meaningful performance appraisals, sexual harassment prevention, discipline risks and more? How do you keep the attention of managers who are receiving the same message over and over, year after year? This session offers creative, interactive approaches to management training and explores the essential training topics for 2019.

Learning Objectives:

  • Why harassment, leadership, and diversity and inclusion should be on your list of must-do training.
  • How to engage your audience and keep people’s attention.
  • An examination of unconscious bias and its impact on the workplace.
MEGA SESSION Cultural Transformation at Microsoft
06/24/2019 04:15 PM - 05:15 PM | LVCC N109-114
Type: Mega Session
Track: Talent

1.00 SHRM PDCs | Competencies: Ethical Practice, HR Expertise, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
Joe Whittinghill, Corporate vice president of talent, learnings and insights , Microsoft
Workplace Application:
Share what Microsoft has learned throughout its ongoing cultural transformation. 

Over the last three years, Microsoft has been on a journey to rediscover its soul, transforming its culture from one of “know-it-alls” to one of “learn-it-alls” grounded in a growth mindset. Hear from the key leader and learner in this ongoing process.

Learning Objectives:

  • Growth mindset.
  • Empathetic leadership.
  • Cultural transformation.
MEGA SESSION How to Be a Better Business Partner
06/24/2019 04:15 PM - 05:15 PM | Paradise Event Center North
Type: Mega Session

1.00 SHRM PDCs | Competencies: Business Acumen, Critical Evaluation, Leadership & Navigation | Intended Audience: Mid-Level
Presenter:
Joe Rotella, SHRM-SCP, Chief marketing officer, Delphia Consulting, LLC
Workplace Application:
Become a better business partner so that you can help drive HR's agenda forward while creating alignment with the organization's strategic plan. 

Many HR professionals were attracted to the career because they felt they were a “people person.” That's great—those skills have value and make a difference. But if you want others to really value your ideas and insights, trust your judgment and leadership, and leverage your talents, you need to demonstrate that you can think like a business professional—one who happens to have expertise in HR. This workshop shows you how to seize opportunities, make decisions, evaluate costs against a value proposition, prevent problems early on, quickly solve problems that do arise, and present the business case for desired changes in your organization. Transform your thinking and the business around you: learn this process and understand how it relates to successfully presenting your ideas.

Learning Objectives:

  • A strategy for finding and evaluating opportunities against an organization's strategic objectives.
  • Understand the potential value of the result of a decision to determine the return on investment (ROI).
  • Work with others in the organization to find solutions to business problems that affect the bottom line.
The Critical Skills an HR Leader Needs in the Artificial Intelligence Era
06/24/2019 04:15 PM - 05:15 PM | LVCC N115-117
Track: Technology

1.00 SHRM PDCs | Competencies: Communication, Consultation, Relationship Management | Intended Audience: Mid-Level
Presenter:
Ben Eubanks, SHRM-SCP, Principal analyst, Lighthouse Research, Founder, upstartHR
Workplace Application:
To maintain credibility as business leaders, HR leaders need to understand which high-priority skills will be necessary to succeed in an AI-driven workplace. 

With more and more HR technology providers spotlighting artificial intelligence (AI) to automate HR tasks, what skills will be necessary in the workplace of tomorrow for delivering value as an HR leader? Insights from research and interviews with executives inform the answer to this question, pinpointing the key competencies that HR leaders should prioritize.

Learning Objectives:

  • Identify the skills and competencies necessary for HR leaders to succeed in an automated workplace.
  • Examine some of the key developments impacting HR technology.
  • Recognize how AI is enabling HR to become more human, not less.
Translating HR to Net Profit: Showing the C-Suite the Real Bottom-Line Impact of HR at Your Firm
06/24/2019 04:15 PM - 05:15 PM | Westgate Ballroom A

1.00 SHRM PDCs | Competencies: Business Acumen, Consultation, Leadership & Navigation | Intended Audience: Senior-Level
Presenter:
David Lewis, Founder, president and CEO, OperationsInc.
Workplace Application:
Learn how to clearly demonstrate the return on investment (ROI) of HR-related functions, using practical tools to make a strong case for HR. 

As the HR function continues to evolve, so too does the increased need to demonstrate that HR related initiatives are in fact paying off and are worth the investment and expense. Yet HR departments and leaders continue to struggle with methods for quantifying their efforts and results. While other functional areas of businesses (e.g., marketing, finance) are laser-focused on converting their efforts into direct ROI, HR professionals are not always clear on what to present, how to present it, and how to convert it to hard data worthy of respect from the C-suite. This session teaches participants to clearly and succinctly demonstrate ROI as it relates to HR-related functions to prove an HR department's value and worth, and provides tools to make the best HR-related decisions for the organization.

Learning Objectives:

  • Employee benefits: Simple methods for quantifying how fully provided, shared cost, and voluntary benefit plans contribute to your orgnaizations’ ability to retain and attract talent.
  • Recruiting and sourcing: Ways to document all associated expenses (e.g., time, postings, testing, agencies, tools, HRIS) to show the resulting ROI.
  • Professional development/training: Tracking the mix of cost consumed for said efforts plus the end results and impact on the businesses.
  • Turnover: How to measure its economic impact on your business, how to use this data to fuel other preemptive initiatives, as well as how to convert the data collected from exit interviews and resulting action items into a dollar value to demonstrate this value and effort.
  • Technology:- Correlating the expense associated with implementing new tech tools in HR and the resulting impact on efficiency and flow of your HR department.
Wage and Hour Compliance: A DOL Update, and Ways to Avoid Overtime Liability Landmines
06/24/2019 04:15 PM - 05:15 PM | Westgate Ballroom B
Track: Compliance

1.00 SHRM PDCs | Competencies: Consultation, Critical Evaluation, HR Expertise | Intended Audience: Mid-Level
Presenter:
Robert A. Boonin, Member, Dykema
Workplace Application:
A highlight on the trends employers need to understand to better bring their payroll practices into compliance with the Fair Labor Standards Act (FLSA). 

The current administration's leadership and initiatives at the Department of Labor (DOL) have had some time to gel, and new themes and nuances have emerged. Employers can avoid making inadvertent but expensive wage and hour compliance mistakes by attending this discussion of the following developments and more: Where are we with respect to new exemption regulations and other overtime-related regulations? What can we glean from recent Wage & Hour Opinion Letters? What course is the DOL on with respect to wage and hour issues, and is Congress primed to chime in? Have the courts been making it easier or harder for employers to combat overtime lawsuits? What are the most common mistakes employers make in exempting employees and in properly calculating hours worked and the regular rate of pay for overtime purposes? How can employers best avoid these compliance traps?

Learning Objectives:

  • Learn about the latest trends in overtime pay enforcement from the DOL's perspective, the latest DOL compliance and regulatory initiatives, and wage and hour developments from Capitol Hill.
  • See how your employer may be vulnerable to wage and hour litigation, and gain techniques to help avoid litigation, or to position the company to win if it’s confronted by litigation.
  • Grasp the major problems employers face with respect to misclassifying employees as exempt from overtime pay, and discover techniques for analyzing jobs so that employees are properly classified as exempt versus non-exempt.
  • Understand how employers become liable for miscounting time for overtime pay calculation purposes, so that they can avoid such practices in the workplace.
  • Better appreciate the nuances involved in properly calculating the regular rate of pay while paying for overtime, and avoid the liability that employers too often innocently incur.
World Café: Global HR Trends
06/24/2019 04:15 PM - 05:15 PM | LVCC N223-226
Track: Global HR

1.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level
Presenter:
Alfredo Castro, President, MOT
Presenter:
Iñigo Sanchez-Cabezudo, Director, Global Markets, SHRM
Workplace Application:
Identify and discover the main global HR trends impacting the workplace. 

New demands are driving the need to "rewrite the rules" in the workplace. The rise of technology breakthroughs has only accelerated the progression. Using a unique word café approach, you are invited to explore the latest thinking and global HR trends that are driving innovation, disrupting current practices and improving organizational success. Artificial intelligence and augmented reality are just examples of innovations that will significantly disrupt our way of life both at work and at home. What is the role of HR professionals facing these trends? As the stewards of culture, HR can play an active role in shaping the organizations of the future and embrace the workplace impacts of technology. Now is the time to help shape the future and play a significant role for next 10 years.

Learning Objectives:     

  • Join a unique “world café” session, learning, identifying, sharing and listening how HR should position themselves to address the global trends.
  • How you can build bridges between knowledge gaps and the new technological workplace.
  • How you can speed up organizational transformation, while stimulating disruptive actions.
  • How you can help your leaders and organization adapt to technology and help your employees adapt to new models of work and careers.
  • Actively participate by sharing stories, patterns, themes on global HR trends.
Design and Develop Business-Centric KPIs in Performance Management: Singapore's Experience
06/24/2019 01:30 PM - 02:30 PM | LVCC N223-226
Track: Global HR

1.00 SHRM PDCs | Competencies: Business Acumen, Communication, HR Expertise | Intended Audience: Mid-Level
Presenter:
Henrich Tan, SHRM-SCP, Director , Academy of Competency Enhancement Pte Ltd
Presenter:
Martin Lee, SHRM-SCP, HR manager, Baker Hughes, a GE company/SHRI
Workplace Application:
Learn how to design and develop meaningful, evaluative key performance indicators (KPIs) that contribute to business goals and organizational needs. 

Companies often use such criteria as job knowledge, quality of output, and ability to meet deadlines in performance appraisals, but these subjective criteria cannot be measured. Worse, employees cannot see the connection of these criteria to organizational objectives. The experiences of companies in Singapore, however, demonstrate how KPIs can be connected to business goals. Further, KPIs can be developed using the S.M.A.R.T. (Specific, Measurable, Achievable, Relevant, Time-Oriented) principle, and employees' KPIs can be evaluated objectively during performance management.

Learning Objectives:

  • Connect KPIs business goals and organizational needs.
  • Develop KPIs using the S.M.A.R.T. principle.
  • Evaluate outcome-based KPIs in performance management.