All Sessions

06/22/2019

Seminar | California HR: Applying CA Law to Employment Practices*
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Type: Seminar
15.00 SHRM PDCs | Competencies: HR Expertise, Consultation, Critical Evaluation | Intended Audience: Midlevel

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

Program Overview

Updated for 2019, attendees will experience the full scope of dynamic and unique challenges human resource professional’s face on a daily basis while leading workforces in California. Throughout the seminar, engage in frequent practical exercises and collaborative discussions designed to hone the competencies needed to interpret and implement human resource practices in California. Gain the knowledge to develop employment guidelines that satisfy the intricate California labor code, minimize potential litigation risks, and meet the strategic objectives of your organization.

 

Program Objectives

This program is designed to provide you with the knowledge and skills necessary to:

  • Gain awareness with the new employment laws taking effect January 1, 2019.
  • Accurately apply California wage and hour rules and regulations.
  • Adhere to California benefits and workers’ compensation rules and regulations.
  • Accurately apply California regulations regarding leaves of absence when calculating employee leave.
  • Interpret and apply California employment regulations regarding security, safety and privacy.
  • The post virtual seminar delivery option allows real-time Q&As and chats between virtual seminar participants, providing a dynamic virtual classroom experience.
  • All virtual classes are recorded in their entirety for viewing at your convenience.
Seminar | Change Management: Leading Successful Transformations*
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Type: Seminar
12.50 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise, Communication | Intended Audience: Midlevel

*This program requires preregistration. Additional fees apply.

Program Overview

Managing change is becoming a major focal point for HR professionals as organizations continue to adapt to an ever-changing workplace. In this two-day seminar, you will use a variety of resources to simulate a change initiative in a realistic work environment. Interact with other students through group discussions, problem solving via a case study, and coaching in a safe learning atmosphere with an experienced change management professional. Gain access to a change management toolkit to reinforce and continue the learning experience outside the classroom.

 

Program Objectives

This program is designed to provide you with the knowledge and skills necessary to:

  • Use SHRM’s six-step change framework to guide your change management efforts
  • Draw from a range of models that focus on the people side of change
  • Develop change initiatives through a case study and simulation
  • Identify tools and techniques for assessing change

 

 

 

Seminar | Global Hiring: Complying with U.S. Visa Requirements*
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Type: Seminar
15.00 SHRM PDCs | Competencies: HR Expertise, Consultation, Business Acumen | Intended Audience: Early Career

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

Program Overview

Gain a high-level understanding of concepts and principles used when recruiting and retaining global high-skilled talent. Identify opportunities and limitations of the U.S. immigration system as related to employment. Learn how to maintain compliance with relevant U.S. immigration laws and regulations. Through a final practicum, demonstrate the essential skills required to identify and define key considerations when hiring or retaining a foreign national.

 

Program Objectives

This program is designed to provide you with the knowledge and skills necessary to:

  • Describe basic immigration terms and concepts and how they apply to the hiring process for U.S. residents and foreign nationals.
  • Identify when to use immigrant and non-immigrant visas to manage the visa process and comply with federal laws and regulations associated with temporary and regular employment of foreign professionals.
  • Define the I-9 employment verification process and incorporate best practices.
  • Comply with federal auditing guidelines and legal requirements.
  • Identify and define key considerations when hiring a foreign national by participating in various scenarios via a practical lab.
  • The post virtual seminar delivery option allows real-time Q&As and chats between virtual seminar participants, providing a dynamic virtual classroom experience.
Seminar | Mastering Your HR Generalist Role*
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Type: Seminar
12.50 SHRM PDCs | Intended Audience: Midlevel

*This program requires preregistration. Additional fees apply.

Program Overview

Learn how to standout in your organization as an HR Generalist in this two-day course ideal for mid-career professionals who are already working as a generalist or those who are moving from a specialist to a generalist role. Each module takes an in-depth and comprehensive look at today’s business challenges and provides opportunities to apply your existing HR knowledge with practical scenarios, case studies, discussions and activities that incorporate behavioral competencies including business acumen, consultation, communication, and more. Gain stakeholder support by using metrics to build and establish credibility. Network and learn from your peers as well as from a subject-matter expert facilitator.

 

Program Objectives

This program is designed to provide you with the knowledge and skills necessary to:

  • Apply SHRM-based behavioral competencies and U.S. employment laws with actionable skills to be more effective in your Generalist role
  • Gain stakeholder support by using metrics to build a business case for HR initiatives
  • Illustrate best practice communication principles to create credibility throughout the organization
  • Assess your strengths and abilities to determine your unique career path as an HR Generalist
     

 

 

Seminar | People Analytics: Taking Data-Driven Action*
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Type: Seminar
15.00 SHRM PDCs | Competencies: HR Expertise, Communication, Critical Evaluation | Intended Audience: Senior-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

Program Overview

Talent is the biggest investment made by today’s organizations; yet, most people-related decisions are made informally. People analytics involves using people-related data to drive HR and organizational decisions. In this course, you will use the people analytics action plan to help propel the analytics program at your organization. You will explore the analytics maturity model and discover the importance of leveraging strategic partnerships as part of building your organization’s analytics potential. Finally, the program will help prepare you to take a greater leadership role as you begin using analytics to influence your organization’s goals and provide decision-makers with greater insight into workforce-related considerations.

Program Objectives

This program is designed to provide you with the knowledge and skills necessary to:

  • Apply the steps in the people analytics action plan
  • Identify business challenges and meaningful areas for investigation
  • Identify tools used to interpret data and support HR decisions
  • Communicate findings in a compelling way
  • Coach other HR professionals in your organization in the use of analytics for business decisions
  • The post virtual seminar delivery option allows real-time Q&As and chats between virtual seminar participants, providing a dynamic virtual classroom experience.
  • All virtual classes are recorded in their entirety for viewing at your convenience.

 

 

Seminar | SHRM Essentials of Human Resources*
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Type: Seminar
12.50 SHRM PDCs | Intended Audience: Early Career

*This program requires preregistration. Additional fees apply.

Program Overview

Human resources incorporates a number of interrelated job functions with a primary mission of recruiting, selecting, and retaining qualified employees who will assist the organization in achieving its goals and objectives. In this course, you will gain the foundational knowledge necessary to help your organization reduce costs, avoid potential lawsuits, and improve your ability to handle challenging HR issues. This program is ideal if you are just starting out in the HR profession, planning to make a career change into an HR position, or performing HR duties as a part of a non-HR job. Recently updated content reflects changes in legislation and provides an overview of HR roles and responsibilities.

 

Program Objectives

This program is designed to provide you with the knowledge and skills necessary to:

  • Create a stronger alignment between your organizational and HR goals
  • Build your knowledge of HR practices
  • Apply newly learned HR knowledge to practical activities similar to those required on the job
  • Plan for ways to transfer the knowledge and skills learned from training to on-the-job tasks
     
Seminar | SHRM-CP/SHRM-SCP Certification Preparation*
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Type: Seminar
24.00 SHRM PDCs | Competencies: Leadership, Relationship Management, Leadership & Navigation, HR Expertise, Consultation, Communication, Critical Evaluation, Ethical Practice, Global & Cultural Effectiveness, Business Acumen | Intended Audience: All Levels

*This program requires preregistration. Registration includes six pre and post conference virtual sessions. Additonal fees apply.

Program Overview

Led by qualified and certified HR instructors, our intensive SHRM-CP/SHRM-SCP Certification preparation seminars, combined with the SHRM Learning System, present a comprehensive and detailed review of the current SHRM Body of Competency & Knowledge™ (SHRM BoCK™). By attending, you will be able to identify areas of strength and build on them. You will also see where you need further concentrated study in preparation for either exam.

After registering for your seminar, you will receive the 2018 SHRM Learning System to begin your exam preparation. To gain the greatest benefits from your seminar, utilize your SHRM Learning System before the seminar begins. During your seminar, your SHRM-certified instructor will build upon the foundation you've already established through your studies, guiding you through interactive discussions, sample test questions, and periodic progress checks.

While these seminars should not be considered your only preparation for certification, they serve as a very valuable component to help you focus your study efforts and maximize your results.

After the seminar, a SHRM-certified, highly experienced instructor will provide an additional group coaching session to help prepare and assist students by answering questions about the exam or related material covered during the seminar.

 

Program Benefits & Features

  • Led by qualified and certified instructors.
  • Classroom environment provides networking opportunities
  • Outside-the-classroom assignments help reinforce seminar sessions.
  • Sample test questions and periodic process checks keep you confident in your breadth of knowledge.
  • The pre and post virtual seminar delivery option allows real-time Q&As and chats between virtual seminar participants, providing a dynamic virtual classroom experience.
    • All virtual classes are recorded in their entirety for viewing at your convenience.
Seminar | Talent Acquisition: Creating your Organization's Strategy*
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Type: Seminar
15.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, HR Expertise | Intended Audience: Midlevel

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

Program Overview

Ready to win the war for talent? Obtain the necessary skills and understanding to implement a talent acquisition strategy at your organization. Discover the benefits of workforce planning. Learn the steps to improve your candidate experience and employment branding. Explore recruiting and sourcing strategies for developing a diverse and inclusive talent pipeline. Reflect on case studies and newly-acquired expertise to apply what you learn to your organization. 

 

Program Objectives

This program is designed to provide you with the knowledge and skills necessary to:

  • Build your talent acquisition strategy to attract top talent
  • Market an employment brand that positions your organization as an employer of choice
  • Incorporate workforce planning as part of the process for developing a robust talent pipeline
  • Expand strategies for recruiting and sourcing
  • Create a positive candidate experience
  • Evaluate and select candidates that are a right fit for your organization
  • Measure the impact of your talent acquisition strategy using metrics
  • The post virtual seminar delivery option allows real-time Q&As and chats between virtual seminar participants, providing a dynamic virtual classroom experience.
  • All virtual classes are recorded in their entirety for viewing at your convenience.
Session #701: Succession Planning for the 21st Century: Future Trends and Practical Guidelines for Building Your Talent Pipeline
06/22/2019 01:00 PM - 05:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise | Intended Audience: Senior-Level
Presenter:
Amy Hirsh Robinson, Principal, Interchange Group
Workplace Application:
Obtain practical insights to guide succession planning practices that are successful and results-oriented. 

Repeated Sunday at 8:00 a.m.Noon

A new normal for American business is emerging, yet there is little practical discussion about how to retool succession planning and leadership development to meet the evolving challenges that companies face. Demographic shifts, globalization, new communication technologies and economic uncertainty have changed the playing field and requirements for leaders. As a result, most succession plans are irrelevant to today’s business challenges. But organizations large or small that do not engage in succession planning are at great economic risk.

Learning Objectives:

  • Learn key pitfalls of current succession planning initiatives.
  • Discover the impact of future trends on succession planning practices.
  • Hear about a framework for predicting tomorrow’s business and assessing tomorrow’s roles.
  • Learn which leadership competencies are necessary to compete in the next decade.
  • Steps to retool succession planning and leadership development, for simplicity and success.
Session #702: Leadership Skills for the Senior HR Professional: Mastering the Art of Negotiation
06/22/2019 01:00 PM - 05:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, Communication, Business Acumen | Intended Audience: Senior-Level
Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
Learn how to effectively negotiate with any CEO, vendor or employee through a step-by-step process that creates a win-win scenario for all parties. 

If you think negotiating skills are only for salespeople, think again—every work relationship entails some negotiation. While often linked to sales or business, negotiation actually pervades all aspects of a senior HR professional's work life. You have to negotiate to succeed In all of these situations: trying to increase your company's productivity levels; considering the expansion of product lines (and people); acquiring a competitor or being acquired; leading a team to increase employee engagement; attempting to get the best deal from your new benefits provider; asking for your own well-deserved promotion. A successful negotiation isn't just about getting what you want at all costs. Rather, it's about engaging in a discussion to listen, learn and understand the other party’s goals and objectives, then finding a win-win scenario in which everyone benefits. This workshop takes the mystery out of negotiation by showing you how to create a step-by-step process whereby that can happen.

Learning Objectives:

  • Evaluate the eight critical pre-negotiation success factors from both sides’ perspectives: goals, trade-offs, alternatives, relationships, expected outcomes and consequences, balance of power and win-win solutions.
  • Develop confidence and keep your emotions in check during a negotiation, even if the other side gets personal or nasty.
  • Set the stage for success and stay on track when parties start to filibuster.
  • Prepare to take the lead with practice negotiations.
  • How and when to use five negotiation styles: avoid, accommodate, force, compromise, collaborate.
Session #703: Developing HR as a Strategic Business Partner: HR Transformation 3.0
06/22/2019 01:00 PM - 05:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise, Business Acumen | Intended Audience: Senior-Level
Presenter:
Magi Graziano, CEO, KeenAlignment
Presenter:
Tiffany Tremmel, Chief talent strategist, Clow Valve
Workplace Application:
Learn how to develop the space, foundation and environment for culture alignment to occur. 

The number-one driver of employee engagement and workplace performance is culture. So why do so many companies fail to establish a winning culture? Current research suggests that one of three main hiring decisions is based on information insufficient for either the employer or candidate to make an informed choice; similarly, one in three new hires do not make it past their one-year work anniversary. Creating a high-performance organization requires a paradigm shift and an increased focus on workforce engagement.

Learning Objectives:

  • Revamp the function of HR from process department to strategic business partner.
  • Create a talent management strategy that utilizes attraction, selection, development and retention processes.
  • Gain awareness of how to transform a workplace: from an environment of stifled communication, distrust, and low employee morale, into a culture of aligned relationships, high performance and productivity, empowered leadership, and elevated employee engagement.
Session #704: The Realities of Employee Engagement and the Employee Experience
06/22/2019 01:00 PM - 05:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Relationship Management, Global & Cultural Effectiveness | Intended Audience: Senior-Level
Presenter:
David S. Cohen, Founder and contrarian consultant, DS Cohen & Associates
Workplace Application:
Learn how to unbundle concepts of employee engagement, employee experience, employee value proposition, and employee lifetime value, in order to focus on what is meaningful for your employees. 

Employee engagement is an overused, variously defined term that causes much confusion. While engagement is something that every employee hopes for and every employer desires, surveys say that engagement is low and disengagement high. The issue is how to distinguish the concept of employee engagement from the concept of a good employee experience. A company that can retain its staff and meet its objectives can be the right place for an individual employee; from a practical perspective, however, it may not be the right place for every employee. What is a great work environment for some may not be great for others. Focusing on what is meaningful for your employees isessential for a talent-driven company. There is no one right answer.

Learning Objectives:

  • Ask the correct questions to define employee engagement, employee experience, employee value proposition, and employee lifetime value in your company.
  • Understand the definitions, decode the anachronisms, differentiate between the concepts, and learn their impacts.
  • Understand the drivers of employee engagement: what executives say they will do for people, versus what they and other managers actually do.
  • Know the six key factors that determine employee engagement, which leads to productivity, innovation and retention.
  • Put into perspective the rhetoric and consultant-speak concerning employee engagement.
Session #705: Future Skills: Critical Thinking for HR
06/22/2019 01:00 PM - 05:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, Critical Evaluation, Business Acumen | Intended Audience: Senior-Level
Presenter:
Karl James Ahlrichs, Senior consultant, Gregory and Appel
Workplace Application:
Learn to become a better critical thinker and decision-maker. 

No skill is more important in business today than the ability to understand, analyze and act on information effectively and responsibly. HR professionals who are savvy, sharp critical thinkers can cut through ambiguity and information overload, to quickly zero in on what is really important. Yet years of leadership experience do not automatically provide critical thinking skills; something more than experience must be necessary, since even highly experienced business leaders sometimes make bad decisions that damage themselves and their organizations. This workship will cover cognitive techniques and critical thinking tools to enhance decision-making under pressure and strengthen your impact. We'll use real-life examples to examine why incompetence, bad character or low intelligence generally aren't to blame when leaders and organizations blunder.

Learning Objectives:

  • Critical thinking theory and practice, with case studies focused on HR decision making.
  • Group dynamics that apply to HR issues.
  • Methods that work in group environments that you can apply to your organization.
Session #706: Managing Up: How to Succeed with Any Type of Boss
06/22/2019 01:00 PM - 05:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, Communication | Intended Audience: Midlevel
Presenter:
Mary Elizabeth Abbajay, President, Careerstone Group LLC
Workplace Application:
Learn how to succeed with your own managers and supervisors, as you help other employees succeed. 

Like it or not, our bosses have enormous influence over our ability to succeed and advance in our organizations, careers and journeys toward leadership. Establishing strong, productive working relationships with those above us is essential for career success. But difficult bosses don't have to derail your career. This lively, interactive presentation provides proven strategies and techniques to increase cooperation and collaboration between those with different power levels, perspectives and personalities.

Learning Objectives:

  • Raise awareness of leader/follower dynamics.
  • Understand and manage personality differences that have an impact on manager/staff relationships.
  • Recognize the different leadership styles, and explore adaptive strategies for communicating and collaborating with each.
  • Understand supervisors’ “hot buttons.”
  • Take ownership of professional success.
Session #707: Business Acumen: A Workshop for HR Departments of One
06/22/2019 01:00 PM - 05:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Consultation, Critical Evaluation, Business Acumen | Intended Audience: Midlevel
Presenter:
Jennifer Currence, SHRM-SCP, MBA , President, OnCore Management Solutions, LLC
Workplace Application:
Learn practical solutions for implementing skills in business acumen, critical evaluation and consultation in your job. 

Examine the behavioral competencies in the business cluster of the SHRM Body of Competency and Knowledge (BoCK) and how they apply to small businesses. Learn about each competency, hear real-life case studies of the competencies in practice, and discover practical ways to customize and implement the competencies in your HR job and throughout the workplace.

Learning Objectives:

  • A solid understanding of the three behavioral competencies within the SHRM BoCK business cluster.
  • Real-life examples of each of the competencies.
  • Practical implementation tactics to use on the job.
  • Ideas for sharing the competencies with others in the organization via HR policies, procedures and programs.

06/23/2019

Seminar | California HR: Applying CA Law to Employment Practices*
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Type: Seminar
15.00 SHRM PDCs | Competencies: HR Expertise, Consultation, Critical Evaluation | Intended Audience: Midlevel

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

Program Overview

Updated for 2019, attendees will experience the full scope of dynamic and unique challenges human resource professional’s face on a daily basis while leading workforces in California. Throughout the seminar, engage in frequent practical exercises and collaborative discussions designed to hone the competencies needed to interpret and implement human resource practices in California. Gain the knowledge to develop employment guidelines that satisfy the intricate California labor code, minimize potential litigation risks, and meet the strategic objectives of your organization.

 

Program Objectives

This program is designed to provide you with the knowledge and skills necessary to:

  • Gain awareness with the new employment laws taking effect January 1, 2019.
  • Accurately apply California wage and hour rules and regulations.
  • Adhere to California benefits and workers’ compensation rules and regulations.
  • Accurately apply California regulations regarding leaves of absence when calculating employee leave.
  • Interpret and apply California employment regulations regarding security, safety and privacy.
  • The post virtual seminar delivery option allows real-time Q&As and chats between virtual seminar participants, providing a dynamic virtual classroom experience.
  • All virtual classes are recorded in their entirety for viewing at your convenience.
Seminar | Change Management: Leading Successful Transformations*
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Type: Seminar
12.50 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise, Communication | Intended Audience: Midlevel

*This program requires preregistration. Additional fees apply.

Program Overview

Managing change is becoming a major focal point for HR professionals as organizations continue to adapt to an ever-changing workplace. In this two-day seminar, you will use a variety of resources to simulate a change initiative in a realistic work environment. Interact with other students through group discussions, problem solving via a case study, and coaching in a safe learning atmosphere with an experienced change management professional. Gain access to a change management toolkit to reinforce and continue the learning experience outside the classroom.

 

Program Objectives

This program is designed to provide you with the knowledge and skills necessary to:

  • Use SHRM’s six-step change framework to guide your change management efforts
  • Draw from a range of models that focus on the people side of change
  • Develop change initiatives through a case study and simulation
  • Identify tools and techniques for assessing change

 

 

 

Seminar | Global Hiring: Complying with U.S. Visa Requirements*
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Type: Seminar
15.00 SHRM PDCs | Competencies: HR Expertise, Consultation, Business Acumen | Intended Audience: Early Career

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

Program Overview

Gain a high-level understanding of concepts and principles used when recruiting and retaining global high-skilled talent. Identify opportunities and limitations of the U.S. immigration system as related to employment. Learn how to maintain compliance with relevant U.S. immigration laws and regulations. Through a final practicum, demonstrate the essential skills required to identify and define key considerations when hiring or retaining a foreign national.

 

Program Objectives

This program is designed to provide you with the knowledge and skills necessary to:

  • Describe basic immigration terms and concepts and how they apply to the hiring process for U.S. residents and foreign nationals.
  • Identify when to use immigrant and non-immigrant visas to manage the visa process and comply with federal laws and regulations associated with temporary and regular employment of foreign professionals.
  • Define the I-9 employment verification process and incorporate best practices.
  • Comply with federal auditing guidelines and legal requirements.
  • Identify and define key considerations when hiring a foreign national by participating in various scenarios via a practical lab.
  • The post virtual seminar delivery option allows real-time Q&As and chats between virtual seminar participants, providing a dynamic virtual classroom experience.
Seminar | Mastering Your HR Generalist Role*
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Type: Seminar
12.50 SHRM PDCs | Intended Audience: Midlevel

*This program requires preregistration. Additional fees apply.

Program Overview

Learn how to standout in your organization as an HR Generalist in this two-day course ideal for mid-career professionals who are already working as a generalist or those who are moving from a specialist to a generalist role. Each module takes an in-depth and comprehensive look at today’s business challenges and provides opportunities to apply your existing HR knowledge with practical scenarios, case studies, discussions and activities that incorporate behavioral competencies including business acumen, consultation, communication, and more. Gain stakeholder support by using metrics to build and establish credibility. Network and learn from your peers as well as from a subject-matter expert facilitator.

 

Program Objectives

This program is designed to provide you with the knowledge and skills necessary to:

  • Apply SHRM-based behavioral competencies and U.S. employment laws with actionable skills to be more effective in your Generalist role
  • Gain stakeholder support by using metrics to build a business case for HR initiatives
  • Illustrate best practice communication principles to create credibility throughout the organization
  • Assess your strengths and abilities to determine your unique career path as an HR Generalist
     

 

 

Seminar | People Analytics: Taking Data-Driven Action*
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Type: Seminar
15.00 SHRM PDCs | Competencies: HR Expertise, Communication, Critical Evaluation | Intended Audience: Senior-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

Program Overview

Talent is the biggest investment made by today’s organizations; yet, most people-related decisions are made informally. People analytics involves using people-related data to drive HR and organizational decisions. In this course, you will use the people analytics action plan to help propel the analytics program at your organization. You will explore the analytics maturity model and discover the importance of leveraging strategic partnerships as part of building your organization’s analytics potential. Finally, the program will help prepare you to take a greater leadership role as you begin using analytics to influence your organization’s goals and provide decision-makers with greater insight into workforce-related considerations.

Program Objectives

This program is designed to provide you with the knowledge and skills necessary to:

  • Apply the steps in the people analytics action plan
  • Identify business challenges and meaningful areas for investigation
  • Identify tools used to interpret data and support HR decisions
  • Communicate findings in a compelling way
  • Coach other HR professionals in your organization in the use of analytics for business decisions
  • The post virtual seminar delivery option allows real-time Q&As and chats between virtual seminar participants, providing a dynamic virtual classroom experience.
  • All virtual classes are recorded in their entirety for viewing at your convenience.

 

 

Seminar | SHRM Essentials of Human Resources*
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Type: Seminar
12.50 SHRM PDCs | Intended Audience: Early Career

*This program requires preregistration. Additional fees apply.

Program Overview

Human resources incorporates a number of interrelated job functions with a primary mission of recruiting, selecting, and retaining qualified employees who will assist the organization in achieving its goals and objectives. In this course, you will gain the foundational knowledge necessary to help your organization reduce costs, avoid potential lawsuits, and improve your ability to handle challenging HR issues. This program is ideal if you are just starting out in the HR profession, planning to make a career change into an HR position, or performing HR duties as a part of a non-HR job. Recently updated content reflects changes in legislation and provides an overview of HR roles and responsibilities.

 

Program Objectives

This program is designed to provide you with the knowledge and skills necessary to:

  • Create a stronger alignment between your organizational and HR goals
  • Build your knowledge of HR practices
  • Apply newly learned HR knowledge to practical activities similar to those required on the job
  • Plan for ways to transfer the knowledge and skills learned from training to on-the-job tasks
     
Seminar | SHRM-CP/SHRM-SCP Certification Preparation*
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Type: Seminar
24.00 SHRM PDCs | Competencies: Leadership, Relationship Management, Leadership & Navigation, HR Expertise, Consultation, Communication, Critical Evaluation, Ethical Practice, Global & Cultural Effectiveness, Business Acumen | Intended Audience: All Levels

*This program requires preregistration. Registration includes six pre and post conference virtual sessions. Additonal fees apply.

Program Overview

Led by qualified and certified HR instructors, our intensive SHRM-CP/SHRM-SCP Certification preparation seminars, combined with the SHRM Learning System, present a comprehensive and detailed review of the current SHRM Body of Competency & Knowledge™ (SHRM BoCK™). By attending, you will be able to identify areas of strength and build on them. You will also see where you need further concentrated study in preparation for either exam.

After registering for your seminar, you will receive the 2018 SHRM Learning System to begin your exam preparation. To gain the greatest benefits from your seminar, utilize your SHRM Learning System before the seminar begins. During your seminar, your SHRM-certified instructor will build upon the foundation you've already established through your studies, guiding you through interactive discussions, sample test questions, and periodic progress checks.

While these seminars should not be considered your only preparation for certification, they serve as a very valuable component to help you focus your study efforts and maximize your results.

After the seminar, a SHRM-certified, highly experienced instructor will provide an additional group coaching session to help prepare and assist students by answering questions about the exam or related material covered during the seminar.

 

Program Benefits & Features

  • Led by qualified and certified instructors.
  • Classroom environment provides networking opportunities
  • Outside-the-classroom assignments help reinforce seminar sessions.
  • Sample test questions and periodic process checks keep you confident in your breadth of knowledge.
  • The pre and post virtual seminar delivery option allows real-time Q&As and chats between virtual seminar participants, providing a dynamic virtual classroom experience.
    • All virtual classes are recorded in their entirety for viewing at your convenience.
Seminar | Talent Acquisition: Creating your Organization's Strategy*
06/22/2019 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/23/2019 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Type: Seminar
15.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, HR Expertise | Intended Audience: Midlevel

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

Program Overview

Ready to win the war for talent? Obtain the necessary skills and understanding to implement a talent acquisition strategy at your organization. Discover the benefits of workforce planning. Learn the steps to improve your candidate experience and employment branding. Explore recruiting and sourcing strategies for developing a diverse and inclusive talent pipeline. Reflect on case studies and newly-acquired expertise to apply what you learn to your organization. 

 

Program Objectives

This program is designed to provide you with the knowledge and skills necessary to:

  • Build your talent acquisition strategy to attract top talent
  • Market an employment brand that positions your organization as an employer of choice
  • Incorporate workforce planning as part of the process for developing a robust talent pipeline
  • Expand strategies for recruiting and sourcing
  • Create a positive candidate experience
  • Evaluate and select candidates that are a right fit for your organization
  • Measure the impact of your talent acquisition strategy using metrics
  • The post virtual seminar delivery option allows real-time Q&As and chats between virtual seminar participants, providing a dynamic virtual classroom experience.
  • All virtual classes are recorded in their entirety for viewing at your convenience.
Session #801: Creating a Leadership Development Program in Your Company
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise | Intended Audience: Senior-Level
Presenter:
Joe Urbanski, Chief operations officer , Total Solutions Group
Workplace Application:
Learn a process for defining and ultimately creating a leadership development initiative. 

Leadership development is not just a program—it's an experience. To deliver unparalleled value, you must do more than improve skill in leadership; you must have a sustainable and transformative capability to lead and build people, performance and processes. To create the leadership development approach your organization needs for the executive team as well as first-time managers, you will be guided from start to finish, big picture to small details, implementation to performance optimization.

Learning Objectives:

  • Learn a framework for setting up a leadership development experience that's right for your culture.
  • Dive into the specific purpose, four-year vision and overall setup for your leadership and training initiatives.
  • Explore content, design and delivery aspects, to increase engagement and drive lasting performance improvements.
  • Build a plan for implementation and evaluation using your own customized training programs, to help your company increase its leadership capacity over the next four years.
Session #802: The Power of Stay Interviews for Engagement and Retention
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Relationship Management, HR Expertise, Communication | Intended Audience: Midlevel
Presenter:
Richard Finnegan, Chief executive officer, C-Suite Analytics
Workplace Application:
Learn to implement stay interviews, which can cut turnover and improve engagement in your organization. 

Trust of one’s supervisor is the top reason an employee becomes engaged and stays; accordingly, stay interviews are the solution for employee engagement and retention. Stay interviews build trust primarily because employees are invited to a meeting about themselves. Learn to ask targeted questions, probe, build stay plans, and forecast how long each employee will stay. Enhance your stay interview skills—and your career.

Learning Objectives:

  • The five questions shown by research to elicit important responses during stay interviews.
  • How to build one-on-one stay plans based on each employee's individual interests and needs.
  • How to train your managers to implement company-wide stay interviews.
Session #803: The Benefit Builder Workshop: Understanding Design and Implementation of Responsive Total Rewards
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: HR Expertise, Consultation, Critical Evaluation | Intended Audience: Midlevel
Presenter:
Jason Sheffield, Senior technical advisor and managing attorney, Health & Benefits, Willis Towers Watson
Presenter:
Marina A. Galatro, Senior HR partner consultant, Willis Towers Watson
Workplace Application:
Learn various approaches and considerations relevant to designing and implementing responsive total rewards platforms. 

Higher-than-ever ROI expectations, competing interests, and regulatory, legal, demographic and executive demands can make benefits plan design and implementation a daunting task, but delivering a comprehensive and responsive benefits platform is a satisfying achievement. In Part I of this highly interactive workshop, you’ll explore benefit plan design and implementation, reinforcing your knowledge; in Part II, you’ll apply this knowledge to hypothetical real-world benefit design situations, in the setting of a team-based competition of strategy and tactics. The result of this two-part process is a stronger working knowledge of plan design schematics, and practical experience with resolving conflicts and mitigating impediments to total rewards implementation.

Learning Objectives:

  • The basics of ERISA, consumer-directed plans and cafeteria plans.
  • An introduction to plan funding methodologies.
  • The basics of PPACA, including reporting and Cadillac tax review.
  • An introduction to HIPAA for plan sponsors, including health outcomes.
  • Benefit considerations of the multigenerational workforce.
Session #804: Preparing to Lead: Critical Project Management Skills for the HR Professional
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, Consultation, Critical Evaluation | Intended Audience: Midlevel
Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
Learn to manage any size project with step-by-step instructions and easy-to-implement tools for success. 

You have the unique opportunity to spearhead projects that can directly impact your company's bottom line (from global outsourcing to workplace analytics to company-wide change management initiatives), and managing them can be challenging (especially if they span multiple divisions, time zones and countries). To lead, your project management skills must be at their peak and at the ready. This interactive workshop prepares you for success with in-depth, step-by-step instructions and tools for managing and executing projects big or small, delivering results, and meeting budget and schedule deadlines.

Learning Objectives:

  • Essentials of project management: in-depth analysis of pre-project planning; identifying goals, deliverables and requirements; creating a work breakdown structure (illustrating what needs to be accomplished, in what order and when); developing comprehensive time and cost estimates that fit within your organization's financial objectives; targeting messages to influence and gain support of key stakeholders.
  • Defining deliverables in financial terms that senior leaders care about—and will pay attention to.
  • Developing metrics to determine the best employees (in terms of organizing and inventory skills, knowledge, personality, previous experience) for your project team to meet its defined goals.
  • Conducting comprehensive analysis (risk probability versus impact) to predict the likeliest causes for project derailment and delays, then planning for and overcoming those challenges.
  • Easy-to-implement project planning and management tools: gap and SWOT analyses; fishbone/cause-and-effect diagrams; goal breakdown structure diagram; RACI matrix; Gantt charts.
  • Organizing and tracking software tools: Microsoft Project and/or Excel; Mind-Mapping software; SharePoint; Smartsheet; Basecamp.
Session #805: Your Communication IQ: Developing Skills and Strategies to Improve Your Communication Culture
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, Communication, Global & Cultural Effectiveness | Intended Audience: Senior-Level
Presenter:
Magi Graziano, CEO, KeenAlignment
Workplace Application:
Learn to create a culture of communication that accelerates your business initiatives, inspires trust and cooperation, and empowers your employees to speak up. 

Communication is the engine that drives the culture, productivity and even the reputation of your company. Clear, open and skillful communication fosters peak performance, accelerated productivity, increased employee engagement and exceptional customer service. But murky, confusing or inconsistent communication can plague your organization with misunderstandings, mistakes and conflicts, which cost time, money and your best employees and customers.

Learning Objectives:

  • Four levels of listening that dissolve communication barriers, build trust, and foster cooperation and commitment.
  • How to positively influence and enroll others through your presence and your words.
  • The communication keys that inspire and encourage a higher level of employee commitment, alignment and collaboration.
Session #806: Investigating Harassment Claims
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: HR Expertise, Communication, Critical Evaluation | Intended Audience: Midlevel
Presenter:
Jonathan A. Segal, Partner, Duane Morris, LLP
Workplace Application:
Learn about the appropriate and inappropriate ways in which to handle a harassment claim investigation. 

Harassment is the most common claim in most organizations. This interactive workshop covers every aspect of a harassment investigation from beginning to end, with emphasis on avoiding good-faith mistakes that are often exploited in litigation. Includes lessons learned based on the presenter’s experience with the EEOC Select Task Force on Harassment.

Learning Objectives:

  • How to respond to issues that arise during a harassment claim investigation; proper and improper responses.
  • How to avoid common good-faith mistakes.
  • How to document harassment claims properly.
  • Various other issues surrounding an investigation.
Session #807: Redirect and De-Escalate Conflict to Get to Dialogue
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Relationship Management, HR Expertise, Communication | Intended Audience: Midlevel
Presenter:
Robert Bogue, President, Thor Projects
Presenter:
Terri Bogue, Chief operations officer, Thor Projects
Workplace Application:
Learn how to approach and resolve conflict from a constructive, emotionally intelligent perspective. 

Conflict is everywhere, takes many forms, and is unavoidable. Many of us are not as good as we'd like to be at effectively resolving conflict, but we just have to figure out how to use the different navigation tools at our disposal. This highly interactive workshop addresses the full range of conflicts, from the critical to the chronic, and what to do about each. (For instance, how to redirect an agitated employee or manager from a situation, de-escalate their anger, and help them get into a dialogue about solving the problem.) You’ll learn to identify the conditions that create conflict, the specific causes that trigger it, and the techniques to resolve it—to reach understanding, even if agreement isn't possible. Includes small group exercises for you to demonstrate what you’ve learned.

Learning Objectives:

  • Techniques to redirect and de-escalate conflict wherever it occurs.
  • Quick techniques to help improve the emotional intelligence of employees and managers.
  • Evaluating the causes for conflict and what can be done about them.
  • Creating solutions for conflict.
Session #808: California HR Bootcamp
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise, Consultation | Intended Audience: Midlevel
Presenter:
Lauraine Bifulco, President, Vantaggio HR
Workplace Application:
Obtain tools for navigating the complex California employment landscape and learn practical skills for reducing liability. 

This training session is designed for companies headquartered outside of California with in-state operations, and for those just entering the California HR arena. We'll visit some of California's complex and often confusing employment laws, including danger zones where HR professionals need to be savvy. We’ll exercise your brain and tone your HR muscles so that you’re able to recognize issues that can present risks to your organization in California.

Learning Objectives:

  • Key elements of California wage and hour law: timekeeping, meal and rest periods, make-up time, final wages, etc.
  • Exempt and non-exempt employee classifications, and how California's rules differ from federal guidelines.
  • Leave administration: California's unique laws, pregnancy disability leave, California Family Rights Act, bone marrow/organ donation, military spousal leave, children's school leave, etc.
  • Harassment and discrimination: a primer on California's protected categories and unique procedures for handling complaints.
  • Employee benefits regulations: vacation, sick, paid time off, kin care, etc.
Session #809: Rewarding Performance in a Globalized Gig Economy
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: HR Expertise, Global & Cultural Effectiveness | Intended Audience: Midlevel
Presenter:
Robert James Greene, SHRM-SCP, SPHR, GPHR, Chief executive officer, Reward Systems, Inc.
Workplace Application:
Learn performance-rewarding strategies that are appropriate for culturally diverse workforces of employees as well as outsiders. 

Global workforces require talent strategies suited to cultural diversity; workforces in which a large share of work is done by outsiders (contractors, consultants, freelancers) require strategies that satisfy diverse interests. To be effective, the workers must view how the organization defines, measures and rewards performance as equitable, competitive and appropriate. For there to be alignment between organizational and worker interests, the right accommodations must deal with diverse beliefs, values and priorities.

Learning Objectives:

  • Understand the implications of talent mobility across the globe and the resulting cultural diversity issues.
  • Find out about performance and rewards strategies that can be effective for culturally diverse workforces.
  • Understand the implications of using outsiders in an organization and how their work must be integrated with the work of employees.
  • Find out about performance and rewards strategies that can be effective for both employees and outsiders who do the organization's work.
  • Evaluate the nature of the workforce to adopt strategies that will attract, retain and motivate the required talent.
Session #810: Sherlock Holmes... or Inspector Clouseau? How to Conduct Effective Internal Investigations
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: HR Expertise, Consultation, Critical Evaluation | Intended Audience: Midlevel
Presenter:
Glen E. Kraemer, Partner, Hirschfeld Kraemer, LLP
Workplace Application:
Learn how to effectively conduct investigations involving harassment, discrimination or retaliation. 

This workshop explores the essential skills necessary for conducting internal investigations into claims of employee misconduct, including charges of harassment, discrimination, retaliation and violence. Using interactive case studies, you’ll engage in a step-by-step fact-finding process, practicing techniques for questioning and credibility assessment. Model forms and guidance on preparing unassailable documentation of process and conclusions are included throughout.

Learning Objectives:

  • Learn effective questioning techniques and investigation process considerations.
  • Understand how to deal with the reluctant claimant, angry respondent and uncooperative witness.
  • Develop confidence in the proper use of tools for credibility assessment, including witness demeanor and bias, and integration of corroborating and circumstantial evidence into your conclusions.
  • Prepare bulletproof documentation of your process and findings of fact.
Session #811: Succession Planning for the 21st Century: Future Trends and Practical Guidelines for Building Your Talent Pipeline
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise | Intended Audience: Senior-Level
Presenter:
Amy Hirsh Robinson, Principal, Interchange Group
Workplace Application:
Obtain practical insights to guide succession planning practices that are successful and results-oriented. 

Repeated from Saturday at 1:00 p.m.

A new normal for American business is emerging, yet there is little practical discussion about how to retool succession planning and leadership development to meet the evolving challenges that companies face. Demographic shifts, globalization, new communication technologies and economic uncertainty have changed the playing field and requirements for leaders. As a result, most succession plans are irrelevant to today’s business challenges. But organizations large or small that do not engage in succession planning are at great economic risk.

Learning Objectives:

  • Learn key pitfalls of current succession planning initiatives.
  • Discover the impact of future trends on succession planning practices.
  • Hear about a framework for predicting tomorrow’s business and assessing tomorrow’s roles.
  • Learn which leadership competencies are necessary to compete in the next decade.
  • Steps to retool succession planning and leadership development, for simplicity and success.
Session #812: Mentoring Maximized: Creating a Formal Mentoring Program that Actually Works and Pays For Itself
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise | Intended Audience: Midlevel
Presenter:
Bryan J. Deptula, CEO, BKD Leaders
Workplace Application:
Learn to apply knowledge that creates synergy in mentorships, reduces training costs and improves career outcomes. 

Everyone needs a mentor, from CEOs to first-line employees, younger and older. Mentoring is a low-cost/high-return form of personnel and career development that can do a lot: drive organizational results; accelerate personal and career growth; clarify professional identity; improve performance; raise rates of promotion and total compensation; enhance competency in providing and receiving support. This interactive workshop uses a combination of experiential learning and skill-building activities to teach executives and employees at all levels how to use mentoring techniques in practical ways. HR professionals learn how to develop and maintain an effective long-term formal mentoring program that will realize individual and organizational relationships and benefits, driving revenue to pay for itself. This training transfers directly back to the job as new knowledge, skills and abilities.

Learning Objectives:

  • Identify, create and evaluate high-quality, synergistic matches between mentors and proteges.
  • Train mentors to provide coaching and career support and development.
  • Grow a network of mentors and developers.
  • Find out why mentoring programs fail and how to avoid tragic mistakes.
  • Convert a mentoring program into business development and optimize its value.
  • Attract employees through mentoring programs.
  • Leverage the processes of reverse mentoring, co-mentoring, collaboration, coordination, resource distribution, knowledge generation, expertise complementarity, and more.
Session #813: Work Wonders: A Crash Course in How to Be an Amazing Coach
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, Communication | Intended Audience: Midlevel
Presenter:
Karlyn Borysenko , Principal, Zen Workplace
Workplace Application:
: Learn foundational coaching concepts to solve common problems that get in the way of high-functioning teams. 

Great coaches help people see their problems in new ways, boost individual confidence, and nip squabbles in the bud; they help employees to take personal responsibility for their work experiences. This four-hour crash course teaches the foundational concepts for being an amazing coach, with special focus on how to solve the problems that plague organizational productivity: reducing individual stress, enhancing communication, fixing interpersonal conflict, and building an empowering, optimistic perspective. This workshop’s mix of lecture and practical application gives participants the opportunity to practice live coaching and receive real-time feedback on the spot, to hone their skills. You’ll leave with new coaching strategies to apply immediately in your organization.

Learning Objectives:

  • How to coach employees through the most common problems affecting productivity.
  • Reduce employee stress and support wellness.
  • Enhance communication.
  • Fix pesky interpersonal problems that pop up.
  • Get employees to embrace an optimistic perspective that helps them feel fully empowered.
Session #814: Managing Within the Law: Basic Highlights of What Every Manager Should Know About Employment Laws
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: HR Expertise, Consultation, Communication | Intended Audience: Midlevel
Presenter:
Gregory J. Hare, Employment attorney, Ogletree Deakins
Workplace Application:
Groom managers to become front-line problem-solvers who understand how to handle and reduce risk in compliance with the law. 

Front-line managers are the first line of defense for a company that wants to minimize its exposure to costly litigation and government investigations. They are the first to field complaints, investigate incidents and respond to workplace tragedies, yet they often receive very little training on how to handle these critical duties. This workshop illustrates how to give managers annual training and education on: their role as agents of the company; which employment laws apply to them; handling discrimination and harassment complaints; managing leave under various federal laws; complying with wage payment laws; union issues; hiring, disciplining and firing; and best practices for minimizing legal exposure.

Learning Objectives:

  • Groom managers to understand their role as agents of the company, making them effective extensions of the HR function on the floor of your workplace.
  • Train managers to communicate with employees in positive ways.
  • Use the front-line management team effectively to enhance the organization’s compliance strategies.
Session #815: Everything You Need to Know About Corporate Universities: Launching, Managing and Evaluating
06/23/2019 08:00 AM - 12:00 PM | Additional Fee & Registration Required
4.00 SHRM PDCs | Competencies: HR Expertise, Critical Evaluation | Intended Audience: Senior-Level
Presenter:
Mark Allen, Ph.D., Professor , Pepperdine University
Workplace Application:
Learn how to successfully launch, manage and evaluate a corporate university that delivers business results. 

The corporate university has gone from being nice-to-have to must-have; the difference lies in its level of sophistication and the extent of its contribution to the organization’s strategic success. Using a combination of research and best practices, we will explore the launch, management and evaluation elements of the most successful corporate universities, to ensure that yours delivers business results.

Learning Objectives:

  • What a corporate university really is.
  • How the best corporate universities help their organizations execute their strategic goals.
  • Designing and launching (or re-launching) a corporate university.
  • Running a corporate university so that everything you do contributes directly to the achievement of business objectives.
  • How an evaluation program that measures the right things will demonstrate the value of your corporate university.
Spreading Contagious Enthusiasm™: Creating a Culture of Kindness
06/23/2019 01:00 PM - 02:00 PM | Room: TBD
Type: Mega Session
Track: Talent

1.00 SHRM PDCs | Competencies: Relationship Management, HR Expertise | Intended Audience: Midlevel
Presenter:
Barbara Glanz, CSP, CPAE, President, Barbara Glanz Communications, Inc.
Workplace Application:
Learn how to build a culture that embraces and instills kindness and has a positive impact on employee engagement. 

As we become more technologically advanced, busier and stressed, we are in desperate need of simple kindness and caring in our workplaces, cities and homes. We often don't even see the opportunities to be kind that are around us every day. By learning the KIND acronym—Kinesthetic, Imaginative, Neighborly, Deliberate—you’ll awaken to these chances to make a small difference in someone's day, with a positive impact on your bottom line.

Learning Objectives:

  • Learn many inspirational, concrete and simple ways to change your culture and your lives to ones of kindness and caring.
  • Add more purpose and joy to each day of your life and the lives of others with whom you interact, from the CEO to the frontline worker.

06/24/2019

General Session featuring Brené Brown
06/24/2019 08:30 AM - 09:45 AM | Room: TBD
0.00 TBD
Presenter:
Brené Brown, Author and Researcher, University of Houston

Dare to Lead

Leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies, are asking the same question: 

“How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture?” Based on 20 years of research, including the past seven studying leadership, Brené Brown found the answer: Daring leadership is a collection of four skill sets that are 100% teachable, observable, and measurable.   It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. In this program, Brown uses research, stories, and examples to explore:

  • The ten cultural barriers to courageous leadership.
  • The four skill sets that underpin courage:
    1. Rumbling with Vulnerability
    2. Living into Our Values
    3. Braving Trust
    4. Learning to Rise
  • The difference between armored leadership and daring leadership.
  • Why curiosity and grounded confidence are at the heart of brave work and tough conversations.

Brown writes, “The skill sets that make up courage are not new; they’ve been aspirational leadership skills for as long as there have been lead­ers. Yet we haven’t made great progress in developing these skills in leaders, because we don’t dig into the humanity of this work—it’s too messy. It’s much easier to talk about what we want and need than it is to talk about the fears, feelings, and scarcity that get in the way of achieving all of it. Basically, and perhaps ironically, we don’t have the courage for real talk about courage. But it’s time. And if you want to call these “soft skills” after you’ve tried putting them into practice—go for it. I dare you.” 

Become a Best Employer: Master the Six-Step Process to Build Your Unique Employment Brand
06/24/2019 10:45 AM - 11:45 AM | Room: TBD
Track: Talent

1.00 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise, Consultation | Intended Audience: Midlevel
Presenter:
Bob Kelleher, Author of Louder Than Words, and CEO, The Employee Engagement Group
Workplace Application:
Create an “employer value brand” to create and maintain an engaged and productive workforce. 

In this dynamic multimedia session, an employee engagement expert will share best practices from organizations that consistently top lists of “best companies to work for.” Learn a hands-on, six-step process for building the framework for your customized employer brand—the first step to smarter hiring and more engaged employees—using proven methods, tools and current case studies.

Learning Objectives:

  • Connect your organization's values and mission to your hiring practices.
  • Build the framework to create your own unique employer brand.
Business Readiness: Ensuring Our Teams Are Ready for What's Next
06/24/2019 10:45 AM - 11:45 AM | Room: TBD
Type: Mega Session

1.00 SHRM PDCs | Competencies: Relationship Management, Business Acumen | Intended Audience: Midlevel
Presenter:
Cy Wakeman, Cy Wakeman, Inc.
Workplace Application:
Simple tools and practical strategies are provided for the modern leader to ensure that teams and talent are able to quickly align, adapt and deliver. 

Resistance to change is among the top five generators of workplace drama, which can translate into hours of employee unproductivity. (Do employees request time to “grieve” when necessary changes are made for the organization to stay competitive? Do they complain that change is too hard?) But change isn't hard—it's only hard for the unready. This counterintuitive session is a call to greatness for the modern leader, whose role is to cultivate teams and talent to be ready for what's next. This can be achieved by debunking the change myths that fuel the need to sympathize with employees, preventing readiness for change. Leave with simple tools and practical strategies to ensure that your teams are able to quickly align, adapt and deliver per the organization’s need to meet the competitive demands of the market and customers.

Learning Objectives:

  • Define a modern leadership philosophy that focuses on business readiness and dispels myths and traditional theories of change management.
  • Provide ways in which leaders can conserve team energy and succeed with maximum ROI, in spite of the limiting beliefs that create “change fatigue.”
  • Practice strategies to ensure that the focus of leadership is to make change least disruptive to the business, rather than to the people.
  • Embrace a new model and mindset for readiness—a game-changing approach to transforming cultures that respond well to adversity and drive innovation and results.
  • Illustrate practical techniques and tools for leaders to align their teams with organizational direction and shift energy from “why we can't” to “how we can.”
Hide Your Goat™: Strategies to Stay Positive When Negativity Surrounds You
06/24/2019 10:45 AM - 11:45 AM | Room: TBD
Type: Mega Session
Track: Communication

1.00 SHRM PDCs | Competencies: HR Expertise | Intended Audience: Midlevel
Presenter:
Steve Gilliland, CSP, CPAE, Best-selling author & speaker, Steve Gilliland, Inc.
Workplace Application:
Have the means necessary to protect yourself from those who delight in getting your goat. 

Problem employees delight in getting your goat—they perform poorly, make it tough for everyone to do their jobs, and their venom produces bad attitudes, resistance to change and personality conflicts as by-products. They cost plenty in terms of productivity and morale while masquerading as managers, supervisors and co-workers. Learn why people have bad attitudes and explore ways to confront them about it, while heading off conflict. Armed with this information, you'll be on your way to finding win-win solutions for you and your colleagues to work effectively—together.

Learning Objectives:

  • How to head off conflict when negativity runs rampant.
  • How to improve your own outlook.
  • How to deal with the by-products of bad attitudes.
  • How to assign the right value to every situation and not give people permission to ruin your day.
How to Design an Effective Ethics Training Program
06/24/2019 10:45 AM - 11:45 AM | Room: TBD

1.00 SHRM PDCs | Competencies: Ethical Practice | Intended Audience: Midlevel
Presenter:
Chuck Gallagher, President , Ethics Resource Group
Workplace Application:
Learn to design an ethics training program that impacts the organization in a positive way. 

“Seeing Orange” exposes the truth about emotions, ethical behavior, and why we do what we do. When companies help management and employees understand what motivates ethical employee behavior, the roadmap to success becomes easier to follow. Do your employees truly realize the power behind the choices they make on a daily basis? More importantly, what's the risk to your company if they don't?

Learning Objectives:

  • Learn how easy it is for ethical people to make unethical choices—and what to do about it.
  • Understand the impact of life's choices and how that affects your performance, both personally and professionally.
  • Develop a framework for making ethical and values-driven business decisions, thereby creating an ethical culture based on core organizational values.
  • Discover the importance of raising concerns early, and reporting even suspected code and policy violations.
  • Gain a fresh perspective that will raise ethics awareness to a new level, reducing the likelihood of fraud and other unethical behaviors that put your business at risk.
Speak Up: Turning Your Greatest Fear into Your Greatest Asset
06/24/2019 10:45 AM - 11:45 AM | Room: TBD
Type: Mega Session
Track: Communication

1.00 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise, Communication | Intended Audience: Senior-Level
Presenter:
David Rittof, President, Modern Management, Inc.
Workplace Application:
Improve your presentation and public speaking skills, to build trust in the organization and advance your career. 

Public speaking is said to be one of the greatest fears of business professionals. This session provides you with an array of skill-building strategies, whether you’re facilitating a meeting, making a formal presentation, or providing commentary on a panel discussion. Increase your comfort level in getting up in front of groups and become a better, more effective public speaker, no matter what career stage you're in. This short, prescriptive approach can improve anyone's ability to be more persuasive, less fearful, and show fewer signs of nervousness when speaking in public.

Learning Objectives:

  • Identify the different types of speaking opportunities and receive style suggestions for each.
  • Discover methods to improve when engaging in each of the various public-speaking models.
  • Learn strategies to increase persuasiveness.
  • Leave with templates that give your speeches structure and ease of execution.
The Good, Bad, and Ugly: Creating a Culture of Feedback
06/24/2019 10:45 AM - 11:45 AM | Room: TBD
Track: Talent

1.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, Communication | Intended Audience: Senior-Level
Presenter:
Brad Karsh, Founder and CEO, JB Training Solutions
Workplace Application:
This session will show you how to lay the foundation for honest communication and trust among managers, staff and colleagues. 

That guy from accounting is showing up late, bullying his direct reports and missing deadlines—but who wants to tell him? We all know it's important to have critical conversations at work, yet we struggle, because giving clear, honest, constructive feedback is, quite possibly, the most difficult thing to do. Many organizations are moving away from annual evaluations and toward creating a company culture of ongoing, informal coaching and feedback. But it's one thing to make a change and another to have employees actually embrace it. In this captivating interactive program, you'll discover the six steps to giving feedback, and receive a toolbelt of practical tips. You'll even learn what a spinach salad, George Carlin, and speed dating have to do with delivering effective feedback.

Learning Objectives:

  • Empower others to give honest reactions without candy-coating or lecturing.
  • Listen interactively, lower tension, and defuse defensiveness.
  • Provide day-to-day spot coaching and course corrections.
  • Address exceptionally hot issues swiftly and decisively.
  • Adjust for bosses, co-workers and management.
Alcoholism, Substance Abuse, and Mental Health Issues in the Workplace
06/24/2019 01:30 PM - 02:30 PM | Room: TBD
Track: Compliance

1.00 SHRM PDCs | Competencies: Relationship Management, HR Expertise, Consultation | Intended Audience: Midlevel
Presenter:
Lara de Leon, Shareholder, Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
Workplace Application:
This presentation will explore ways to address the complicated and sensitive issues raised by employees with addiction and mental health concerns. 

Working with, accommodating, and supporting employees who struggle with alcoholism, substance abuse, or mental health issues can be a complex task due to the sensitive nature of the situation and the numerous employment laws that may be implicated. Addiction and mental health issues can lead to absenteeism, poor performance, on-the-job injuries, or even workplace violence. This session will provide HR with practical guidance on how to handle the complex issues that can arise when addressing addiction and mental health in the workplace, as well as ensuring that safety in the workplace is not compromised.

Learning Objectives:

  • This presentation will discuss the legal protections provided to individuals suffering from addiction and mental health issues in the workplace. 
  • This presentation will explore available resources and means to resolve these issues, including drug or alcohol testing, last chance agreements, and reasonable accommodations.  
  • This presentation will provide attendees with real-world scenarios to help develop practical skills in addressing workplace issues involving employee addiction and mental health.
Detecting Lies and Deception: Practical Skills for HR Professionals
06/24/2019 01:30 PM - 02:30 PM | Room: TBD
Type: Mega Session
Track: Talent

1.00 SHRM PDCs | Competencies: HR Expertise | Intended Audience: Midlevel
Presenter:
Michael Wade Johnson, J.D., Chief executive officer, Clear Law Institute
Workplace Application:
Learn skills for spotting signs of deception and truthfulness when interviewing applicants and investigating misconduct. 

HR professionals need to be able to spot deception when they conduct investigations and interview and hire applicants. Most of us are extremely poor at this because we rely on inaccurate stereotypes about how people behave when they lie (such as the mistaken belief that liars are fidgety and don't look you in the eye). Through videos and case studies, you’ll learn scientifically validated methods for spotting signs of deception and truthfulness, which you can apply in your everyday work life. This engaging and interactive session is presented by a former U.S. Department of Justice attorney.

Learning Objectives:

  • Which signs of deception are valid and which are based on myth.
  • Verbal and non-verbal cues.
  • How to spot signs of deception and truthfulness when conducting investigations and interviewing and hiring applicants.
Disrupt HR: It's Time to Disrupt HR and Approach It in a Whole New Way
06/24/2019 01:30 PM - 02:30 PM | Room: TBD
Type: Mega Session

1.00 SHRM PDCs | Competencies: HR Expertise, Critical Evaluation, Business Acumen | Intended Audience: Midlevel
Presenter:
Jennifer McClure, President, Unbridled Talent, LLC
Workplace Application:
Discover new ideas and ways of thinking to help companies change the way they approach people and talent, and achieve a competitive advantage. 

Are you tired of the same old approach to HR? If you’re ready to start talking about talent in a whole new way, interested in shaking things up a bit, or simply looking for some new ideas, this session is for you. Hear real-life examples and lessons learned from HR practitioners, CEOs, business owners, and talent acquisition professionals who have taken risks, stirred the pot, and disrupted the future of work in their organizations.

Learning Objectives:

  • Develop and implement new recruiting, retention and leadership development initiatives to address changing business needs and compete for in-demand and scarce talent.
  • Learn the strategies and tactics necessary to sell new and innovative ideas to leadership.
  • Take a long-term, big-picture approach to HR, and ensure alignment of the HR strategic plan with the organization's.
Shaping Hearts, Minds and Corporate Cultures: Effective Prevention Training in the #MeToo Era
06/24/2019 01:30 PM - 02:30 PM | Room: TBD
Track: Talent

1.00 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise, Communication | Intended Audience: Senior-Level
Presenter:
Glen E. Kraemer, Partner, Hirschfeld Kraemer, LLP
Workplace Application:
Learn to move from check-the-box compliance toward a more results-oriented training program that features fresh content and new instructional methods. 

New York recently legislated sweeping sexual harassment prevention training requirements, and more states are sure to follow. The growing realization is that yesterday’s training has not worked to shape much-needed change within corporate cultures, and we must address that fact. This session re-examines training content, instructional methods, organizational structures and grievance reporting procedures. It explores the requisite skills you need, and the tough decisions you will have to make, to comprehensively address workplace harassment, discrimination and bullying.

Learning Objectives:

  • Understand the training content that informs a candid discussion of gender, power and sexual dynamics in the workplace.
  • Learn effective instructional structures, methods and communications designed to ensure executive and managerial buy-in and support.
  • Understand the powerful role that bystander engagement training can play in creating a proactive response to avoiding harassment and abusive conduct.
  • Learn the revised grievance and investigation procedures that can effectively address the chilling fear of retaliation among complainants, while diminishing concerns of HR bias in favor of executive leadership.
Become a Growth Mindset Organization
06/24/2019 03:00 PM - 04:00 PM | Room: TBD
Type: Mega Session

1.00 SHRM PDCs | Competencies: Leadership & Navigation, Consultation, Global & Cultural Effectiveness | Intended Audience: Senior-Level
Presenter:
David Rock, Director, NeuroLeadership Institute
Workplace Application:
In this session, attendees will learn the steps and benefits towards creating a growth mindset culture at the workplace. 

In the world of learning, a growth mindset is the belief that human abilities are not fixed, but instead are developable over time. Research in social psychology has shown that this mindset can make people more likely to improve after setbacks and view change as an exciting challenge, rather than a demotivating threat. On the organizational level, this can translate to greater employee engagement, better teamwork, and the ability to adapt in the face of uncertainty.

Learning Objectives:

  • Explore the research and theory behind organizational growth mindset.
  • Understand the best practices for embedding growth mindset across an organization.
  • Learn how some leading organizations have shifted their entire cultures around the idea.
Elevate Your Game: Moving from Tactical Thinker to Strategic Leader
06/24/2019 03:00 PM - 04:00 PM | Room: TBD
Type: Mega Session
Track: Leadership

1.00 SHRM PDCs | Competencies: Leadership & Navigation, Business Acumen | Intended Audience: Senior-Level
Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
Find out what it takes to be a strategic leader in today's hyper-competitive landscape and what you need to do to step up your game. 

Where are you on the strategic-thinking spectrum? HR professionals are inclined to deal with what's right in front of them or due today, and yes, sometimes you have to take that here-and-now approach. But if you find yourself focused only on tactical issues as days or weeks go—getting lost in the details rather than navigating the bigger picture—you're doing your department, company and career a huge disservice. Keeping pace with tomorrow’s demands requires an HR department that leads company-wide strategic initiatives; your company's very survival may well depend on it, as those that fail to innovate are finding it tougher and tougher to compete. Learn how to elevate your game and move from tactical thinker to strategic leader.

Learning Objectives:

  • What it means to think and lead strategically.
  • How to make time to strategize even when you're already underwater.
  • How to focus on the 20 percent of your efforts that result in 80 percent of the benefits.
  • How to avoid falling into the trap of doing a task simply because it's easy.
  • The six facets of strategic thinking: where you are now on the spectrum; how to improve in each area.
  • How to get from business need to action by creating an implementation plan to accomplish the strategic goals you've identified.
HR Rising!! From Ownership to Leadership
06/24/2019 03:00 PM - 04:00 PM | Room: TBD
Type: Mega Session
Track: Leadership

1.00 SHRM PDCs | Competencies: Leadership & Navigation, Communication | Intended Audience: Midlevel
Presenter:
Steve Browne, SHRM-SCP, SHRM Board Member, Executive director of Human Resources, LaRosas, Inc.
Workplace Application:
Learn how you can evolve your leadership style to continue to demonstrate the value that both you and HR bring to your organization. 

HR has the opportunity to shape, define and implement the people practices that drive a business’s success. The time to move HR from a “support” function to a leadership resource is now. HR can be fully integrated throughout an organization and assume the mantle of leadership while making this a reality. This session will break down the current state of HR and its traditional approach and provide an exciting, relevant alternative that can work in all types of organizations. You will learn how to awaken the leadership attributes that already exist in HR for yourself both personally and professionally.

Learning Objectives:

  • Equip those who manage people to be effective, consistent and supportive.
  • Eliminate (or reduce) the time and practice of “Report and Control.”
  • Leading through all you do intentionally regardless of the level of your HR role.
  • Develop, develop, develop – How growth is an on-going continuum that has no end.
Parlay: Connecting with People in a New Way
06/24/2019 03:00 PM - 04:00 PM | Room: TBD
Type: Mega Session
Track: Communication

1.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, Communication | Intended Audience: Midlevel
Presenter:
Jerrod Murr, Co-founder, and director of leadership development, Paradigm Shift
Workplace Application:
How to make meaningful connections with peers and leverage those connections for mutual gain. 

What is the difference in a network and a sphere of influence? In the new global economy, relationships are the currency of choice. The way in which you do business is more relevant than any other time in human history. In this keynote, we will discuss proven strategies for making more meaningful connections with peers, how to strengthen those relationships, and how to leverage those connections for mutual gain.

Learning Objectives

  • Identify 3 ways to more effectively use social media.
  • Change the way they view networking opportunities.
  • Create 2 new strategies for connecting with contemporaries.
Seven Steps to Creating Bulletproof Documentation
06/24/2019 03:00 PM - 04:00 PM | Room: TBD
Type: Mega Session
Track: Compliance

1.00 SHRM PDCs | Competencies: Relationship Management, Communication, Critical Evaluation | Intended Audience: Midlevel
Presenter:
Allison West, Esq., SHRM-SCP, SPHR, Principal, Employment Practices Specialists
Workplace Application:
Learn the seven steps to creating documentation that will withstand the scrutiny of a judge or jury. 

You hear it from your legal counsel all the time: document, document, document. But they never teach you or your managers how. Learn the seven steps to creating solid, bulletproof documentation.  Effectively transcribe your verbal coaching, counseling or disciplinary conversations. Recognize words to avoid and red flags for discrimination. Know the benefits and hazards of electronic documentation. Leave the session with a usable framework and tips for perfecting your documentation.

Learning Objectives:

  • Learn to document expectations, policy violations, performance issues and consequences.
  • Properly document an employee's explanation and action plan.
  • Understand which words and phrases to avoid when documenting.
  • Learn about documentation disasters that create liability.
The Trust Edge: How Top Leaders and Organizations Drive Business Results Through Trust
06/24/2019 03:00 PM - 04:00 PM | Room: TBD

1.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, Business Acumen | Intended Audience: Senior-Level
Presenter:
David Horsager, CSP, CPAE, Business strategist, author, CEO , Trust Edge Leadership Institute
Workplace Application:
Get a fresh perspective on trust, and tools for solving organizational challenges. 

Trust is a fundamental, bottom-line issue. Without trust, leaders lose teams, salespeople lose sales, and organizations lose reputations, relationships, revenue, and the retention of good people. With trust, individuals and organizations enjoy greater creativity, productivity, freedom and results.

Learning Objectives:

  • The eight pillars of the most successful leaders and organizations.
  • The “How? How? How?™ Strategy” for sparking momentum, seeing immediate results and inspiring trust.
  • Keys to building morale, sales and customer loyalty.
  • The newest research on how to develop trust—individually, in your team and in your organization—and avoid going extinct in the new economy.

06/25/2019

Play the “How to Stop New-Hire Turnover” Multiple-Choice Contest
06/25/2019 07:15 AM - 08:15 AM | Room: TBD
Type: Mega Session
Track: Talent

1.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, Business Acumen | Intended Audience: Midlevel
Presenter:
Richard Finnegan, Chief executive officer, C-Suite Analytics
Workplace Application:
Learn the importance of stopping new-hire turnover, and, more importantly, how to improve retention. 

Stopping new-hire turnover reduces all turnover, and this session provides proven, creative ways to recruit, hire and retain new hires—in the form of a contest. Participants will listen to and consider alternative solutions, vote on the most effective ones, and ultimately learn the best ones, ranked top to bottom. Solutions to achieve retention goals include creative recruiting techniques, realistic job previews, retention-improving job offers, employee referrals, and HR and leadership accountability. Case studies will prove each contest idea's effectiveness.

Learning Objectives:

  • Measure new-hire turnover by length-of-service, location, job and manager.
  • Consider seven proven techniques to reduce new-hire turnover, with case studies.
  • Learn the single best way to improve early retention, with specific techniques to implement immediately back home.
The Art of Executive Presence: A Professional Woman's Guide to Commanding the Room
06/25/2019 07:15 AM - 08:15 AM | Room: TBD
Type: Mega Session
Track: Communication

1.00 SHRM PDCs | Competencies: Consultation, Communication, Business Acumen | Intended Audience: Senior-Level
Presenter:
Jennifer Lee, Director of Learning and Development, JB Training Solutions
Workplace Application:
Gain the skills to exude confidence, professionalism and strong executive presence in any situation. 

Women are told to “Lean In,” “DRiVE” and put on their “Bossypants” to achieve success in the working world. Cultural perceptions that associate men with leadership qualities and women with nurturing qualities put women in a tough spot when it comes time to command a room and wow a crowd. This session breaks down the critical components of professionalism and details how you can create a positive impression, walk the line between too formal and too casual, and instill confidence in any audience.

Learning Objectives:

  • Make an action plan for mastering the finer points of business etiquette, to command a room right from the start.
  • Successfully navigate routine business situations, such as presentations and meetings.
  • Enhance your professional image through dress, appearance, interactions and communications.
  • Build executive rapport and trust with both internal and external teams.
Avoid the California Earthquakes - What Strategic HR Professionals Must Know for California
06/25/2019 10:45 AM - 11:45 AM | Room: TBD
Track: Compliance

1.00 SHRM PDCs | Competencies: HR Expertise, Consultation, Critical Evaluation | Intended Audience: Senior-Level
Presenter:
Jonathan A. Siegel, Partner, Jackson Lewis, LLP
Workplace Application:
For the California workplace, determine which strategic issues to address and avoid in 2019 and beyond. 

Repeated Wednesday at 11:30 a.m.

HR professionals can avoid the next California “earthquake” by targeting and reviewing the critical strategic workplace issues discussed in this session.

Learning Objectives:

  • Specific areas to focus on in preparing your organization for the new year.
  • The most common California wage and hour violations leading to class actions, and how to avoid them.
  • Key new legal updates in California.
Ditch the Drama: Innovation and Collaboration Are Your Natural State When the Drama's Gone
06/25/2019 10:45 AM - 11:45 AM | Room: TBD
Type: Mega Session

1.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation | Intended Audience: Midlevel
Presenter:
Cy Wakeman, Cy Wakeman, Inc.
Workplace Application:
Find out about the high cost of drama in the workplace, and learn proven strategies to reveal our natural state of innovation. 

There is a cost to drama in the workplace, both in the happiness of employees and in millions of dollars of waste in organizations. Employees spend almost two and a half hours per day indulging in ego-driven behaviors (e.g., low accountability, resisting change, withholding buy-in, blaming, venting), our natural human reaction to change and challenging situations. This energy can be conserved and reinvested with a few simple changes in how we think, how we lead and how we work. By using good mental processes, we can bypass the ego, ditch the drama, and reveal our natural state of innovation and collaboration. This opens us up to endless possibilities and create a whole new level of potential for ourselves and results for the organization.

Learning Objectives:

  • Identify the differences between the “high self,” the “low self,” and the ability to toggle between them.
  • Ensure that you are using your best self to ditch the drama in challenging situations and circumstances.
  • Recognize that accountability drives engagement.
  • Identify ways to positively impact relationships and strategic organizational goals.
Do the Right Thing: A Workplace Harassment Prevention Simulation
06/25/2019 10:45 AM - 11:45 AM | Room: TBD
Track: Compliance

1.00 SHRM PDCs | Competencies: HR Expertise, Critical Evaluation | Intended Audience: Senior-Level
Presenter:
Brad Karsh, Founder and CEO, JB Training Solutions
Workplace Application:
The program provides employees the knowledge and tools to identify sexual harassment and foster a safe work environment. 

Finally, a sexual harassment training that won’t leave you bored to tears! In this highly-interactive, simulation-style training, participants step into a management role at a fictitious company and start seeing and hearing things that might be, that could be…sexual harassment. Over the course of the training, you are presented with information about what people are doing and saying in the company and you’ll have to decide if (and how) you’re going to respond. But don’t worry, this training will also arm you with the information you need to identify and address sexual harassment.

The bottom line is that harassment prevention is not the sole responsibility of HR — every employee, manager, and leader should be involved. In this program, we help you arm employees at all levels with the skills to define harassment and address the business risks associated with tolerating unacceptable behaviors.  It’s guaranteed to be both eye-opening and engaging.

 Participants leave this program with the ability to: 

  • Understand the critical distinction between impact and intent.
  • Identify quid pro quo vs. hostile work environment harassment, and retaliation.
  • Take action if you do experience or witness harassment.
  • Know what to do if an employee shares a harassment complaint with you.
  • Avoid unintentionally contributing to a hostile environment for others.
Making a Difference™: A Matter of Purpose, Passion and Pride
06/25/2019 10:45 AM - 11:45 AM | Room: TBD
Type: Mega Session
Track: Talent

1.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation | Intended Audience: Midlevel
Presenter:
Steve Gilliland, CSP, CPAE, Best-selling author & speaker, Steve Gilliland, Inc.
Workplace Application:
Learn the three essentials necessary to create a culture that differentiates you and your organization. 

This powerful yet down-to-earth presentation offers fresh perspectives and practical strategies to help HR professionals become strategic partners, administrative experts and employee champions. Learn how to meet and defeat challenges at work using personal antidotes; perform better and more consistently with useful tools. Find out what it takes to be a difference-maker and to accentuate human capital.

Learning Objectives:

  • Take an inspiring look at how you can be driven by purpose, passion and pride to enhance employee engagement.
  • Understand the knowledge, skills and attributes of leadership necessary for people to follow your vision.
  • Learn how to improve communication and performance and create a more revitalizing work environment.
  • Find your “leadership voice” to influence and motivate people to be more productive.
“That Wasn't My Intention!”: A Coaching Framework to Close the Gap Between Intention and Impact
06/25/2019 10:45 AM - 11:45 AM | Room: TBD
Type: Mega Session
Track: Talent

1.00 SHRM PDCs | Competencies: Relationship Management, Consultation, Communication | Intended Audience: Midlevel
Presenter:
Sarah Noll Wilson, Chief edge officer, Sarah Noll Wilson, Inc.
Workplace Application:
Learn a transformative coaching framework to help your team members increase their self-awareness, explore possibilities and take action. 

Most people wake up intending to do good work and to make a positive difference, not to be a barrier to success. Yet sometimes there is a gap between our intention and our impact. Learn a new transformative coaching framework that will change the way you coach peoples’ behaviors, so they can do the great work they intend to do.

Learning Objectives:

  • Define the factors that influence the impact that you or others have on a situation.
  • Develop a deeper understanding of self-awareness and how to build it in yourself and others.
  • Discover coaching strategies with the Gap Coaching Tool, to help your team members close the gap between their intention and impact.
He Said, She Said—Now What Do I Do?: Tips for Effectively Assessing Credibility
06/25/2019 02:00 PM - 03:00 PM | Room: TBD
Track: Compliance

1.00 SHRM PDCs | Competencies: Relationship Management, Communication, Critical Evaluation | Intended Audience: Midlevel
Presenter:
Allison West, Esq., SHRM-SCP, SPHR, Principal, Employment Practices Specialists
Workplace Application:
Use various factors to effectively assess the credibility of witnesses and evidence, and make sound findings. 

You just completed an investigation interview. Now comes the hard part: assessing credibility. Sometimes the facts and credibility of the complainant, subject and witnesses are clear; but often, they’re all credible, or it’s a close call as to who is more credible. Nevertheless, the investigator must reach a conclusion: giving up and saying “inconclusive” is not an option. Credibility assessments are imperative in helping the investigator determine which testimony and evidence is more credible. In the era of #MeToo and #TimesUp, employers must confidently rely on investigation findings that are based on credibility assessments in order to support their employment decisions. The presenter, an experienced attorney investigator, shows you how to effectively assess credibility using factors such as plausibility, prior record, corroboration, consistency and motive.

Learning Objectives:

  • Learn about the various factors used by experienced investigators to make credibility determinations.
  • Learn to effectively analyze testimony in order to assess credibility.
  • Get tips for asking insightful and probing questions to determine witnesses’ credibility.
Learn Why Empathy Is the Single Biggest Engagement Driver
06/25/2019 02:00 PM - 03:00 PM | Room: TBD
Track: Talent

1.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, Communication | Intended Audience: Midlevel
Presenter:
Bob Kelleher, Author of Louder Than Words, and CEO, The Employee Engagement Group
Workplace Application:
Managers obtain practical tools to coach employees on personal engagement—an investment in both the individual and the organization. 

Learn why the empathetic manager is the secret source to maximizing the engagement of employees. Employee engagement is not linear—we all have good and bad days—so it is often predicated by what happens after work; it is also often seen as a top-down process driven by organizational management. Tomorrow's organizations need to foster improved relations between the manager and employee. Based on the presenter's book, I-Engage: Your Personal Engagement Roadmap (2016, BLKB Publishing), and latest research.

Learning Objectives:

  • Find out why empathy is a critical competency for tomorrow's manager and leader.
  • Learn the seven motivational drivers and how to use them to guide development and growth.
  • Discover numerous models for better understanding the employees who work with you.
  • Use strategies to get employees and managers to work "in the zone" by developing their appropriate skills before they take on challenges.
Nine Minutes on Monday: The Quick and Easy Way to Go from Manager to Leader
06/25/2019 02:00 PM - 03:00 PM | Room: TBD
Track: Leadership

1.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation | Intended Audience: Midlevel
Presenter:
James Robbins, President, The Robbins Group
Workplace Application:
Follow a quick and simple blueprint for increasing the engagement, motivation and productivity of your staff. 

Managers around the world are feeling the pressure of having too many plates to spin, but this inspirational, funny and highly practical session can help transform your leadership. Following this simple, easy-to-follow framework to see an increase in employee engagement, greater loyalty and motivation in your staff, and higher morale in your team.

Learning Objectives:

  • A simple framework that's easy to implement and sustain, to increase employee engagement.
  • The nine employee needs that lead to higher morale and ownership.
  • Three simple questions to help create more purposeful workplaces.
  • The three essential ingredients for employees’ jobs to motivate them.
  • How to increase an employee's sense of autonomy at work.
Rethink Learning in the Digital Age
06/25/2019 02:00 PM - 03:00 PM | Room: TBD
Track: Talent

1.00 SHRM PDCs | Competencies: Leadership & Navigation, Consultation, Global & Cultural Effectiveness | Intended Audience: Senior-Level
Presenter:
David Rock, Director, NeuroLeadership Institute
Workplace Application:
This session will provide attendees clear and actionable steps to adjusting the learning practices of an organization in this fast-paced digital age. 

Breakthroughs in technology and innovation are forcing organizations to rethink learning. As learning becomes more digital, it is important we create experiences that are nevertheless human. Join Dr. David Rock (Director, NeuroLeadership Institute) to explore these and other urgent questions to help you create a learning ecosystem fit for the new world of work.

Learning Objectives:

Provide answers on: 

  • How can we make digital experiences more in step with how the brain learns? 
  • How can we curate better learning 'pathways'? 
  • How can we dramatically simplify talent development? 
  • How do we design learning with real behavior change in mind?
The Top 10 Workplace Trends For 2019
06/25/2019 02:00 PM - 03:00 PM | Room: TBD
Type: Mega Session

1.00 SHRM PDCs | Competencies: Leadership & Navigation, HR Expertise, Business Acumen | Intended Audience: Senior-Level
Presenter:
Dan Schawbel, Partner & research director, Future Workplace
Workplace Application:
Learn about the biggest workplace trends for 2019 that will have an impact on HR departments, as informed by research, insights and case studies. 

The modern workplace is in a state of flux, due to an ever-changing economy, globalization, automation, and the increased adoption of new technologies. As a result, today's companies face major challenges that will affect how they do business and compete for the best talent. Workplace trends like these appear in the presenter’s annual published list, which is based on primary research from his firm, secondary research from over 450 different sources, and conversations with his network of HR executives. His presentation of the top trends for 2019 will change the way you view your organization, help you better prepare for the future, and improve your talent management strategy. Learn what each trend means for your business, review case studies from companies that are already implementing programs to take advantage of these changes, and get tips for putting your organization at the forefront of a new movement.

Learning Objectives:

  • Learn how employees can co-exist with robots to eliminate repetitive tasks while increasing efficiencies.
  • Hear about the epidemic of loneliness plaguing the workplace, and see how to create a more engaging culture that embraces co-worker relationships.
  • Understand the labor shortage and how companies are filling the skills gap.
  • Listen to why companies are modernizing office spaces and creating a healthier environment for employees to attract and retain them.
When Smoke Gets in Your Eyes: Legal Issues and Hiring Strategies in Era of Legalized Marijuana
06/25/2019 02:00 PM - 03:00 PM | Room: TBD
Track: Compliance

1.00 SHRM PDCs | Competencies: HR Expertise, Critical Evaluation | Intended Audience: Midlevel
Presenter:
James Reidy, Shareholder, Sheehan Phinney Bass + Green, PA
Workplace Application:
Learn how to adjust employee handbooks, policies, procedures and operations manuals in light of legalized marijuana use. 

With one form or another of marijuana use legalized in more than 30 states, employers find themselves having to update their hiring policies and practices and make other difficult choices as to drug testing. This session reviews the legal issues associated with drug and alcohol policies and testing procedures, and offers some suggested hiring strategies for these hazy times.

Learning Objectives:

  • Gain a better understanding of the need for and application of important policies related to legalized marijuana.
  • Discuss the legal basis for these policies.
  • Find out how these policies interact with or complement others.
  • Understand the risks of not having these policies.
You Can't Handle the Truth: Resolving Conflict
06/25/2019 02:00 PM - 03:00 PM | Room: TBD
Track: Communication

1.00 SHRM PDCs | Competencies: Relationship Management, Communication | Intended Audience: Midlevel
Presenter:
Jennifer Lee, Director of Learning and Development, JB Training Solutions
Workplace Application:
Receive guidance in resolving issues respectfully with colleagues, managers, business partners and executives. 

You wait for the right moment to address an issue, then things go off the rails: an edgy email starts a silent war, your boss goes from annoying to micromanaging, your co-worker cuts you out of the loop. It's time to have “the talk”—and not in a text message. Anyone you work with has the ability to affect your day-to-day work environment, so be wary. Conversations with colleagues should be exactly that: conversational. Sharing concerns with colleagues, managers, executives or even business partners takes skill, practice and finesse. To ensure that you're not being tuned out, you have to ask questions, endorse opposing opinions and find common ground.  This program provides tactful tools for HR professionals to approach conflict with co-workers at all levels, including helpful tricks to elicit conversation, encourage participation and achieve consensus.

Learning Objectives:

  • Understand the importance of strong listening.
  • Determine when conflict is worth discussion.
  • Lead feedback conversations with questions and endorsements.
  • Provide recommendations that align with team or business impact.
  • Know when to be deferential or concede on certain issues.
  • Discuss issues directly to avoid misunderstandings and derailers.
Simple Truths of Appreciation and Recognition: Low-Cost or No-Cost Ideas to Keep Employees Engaged
06/25/2019 03:30 PM - 04:30 PM | Room: TBD
Type: Mega Session
Track: Talent

1.00 SHRM PDCs | Competencies: Relationship Management, Communication | Intended Audience: Midlevel
Presenter:
Barbara Glanz, CSP, CPAE, President, Barbara Glanz Communications, Inc.
Workplace Application:
Learn how you can engage your employees for little or no cost. 

The second-most important thing people want from their jobs is full appreciation, yet 65 percent of American workers have said they received no appreciation last year for the good work they did. In these times of having to do more with less, it is critical to find ways to keep employees engaged that don’t cost much money. This session offers solutions that you can apply immediately.

Learning Objectives:

  • The 10 simple truths of appreciation.
  • Dozens of creative ways to keep your employees happy and productive for little or no cost.
The Future of Work - Why Having a Culture of High Trust is Not Only Important, It's Essential
06/25/2019 03:30 PM - 04:30 PM | Room: TBD
Type: Mega Session

1.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, Ethical Practice | Intended Audience: Midlevel
Presenter:
Richard Fagerlin, President, Peak Solutions, Inc.
Workplace Application:
Obtain practical ideas, tools and resources on how give, get and grow trust. 

We are often told that you can't trust people, business, government, media, and others. Is this the world we want to live in? Leaders want to rely on people to do their jobs, represent our brands, and leave a legacy for those who follow. How do we get there? It's time to look at trust a different way. Creating a culture of high trust is not an accident, and doesn't happen overnight; it takes intentionality, self-discipline, and leaders willing to gain and share wisdom. This session will present: an effective model for achieving a high-trust culture and getting results; the top seven reasons for the trust gap; 10 practical solutions for building high-trust relationships; and a simple model for evaluating trust that participants can use to measure trust in their organizations.

Learning Objectives:

  • Discuss the top “trust lies” affecting you and your organization.
  • Understand a simple three-part model for measuring, monitoring and managing trust.
  • Learn why the trust gap exists and what you can personally do about it.
  • Identify the organizational keys to a successful high-trust culture.

Hear how leaders in organizations around the world are improving and increasing trust

When Looks Deceive: Detecting and Accommodating Invisible Disabilities
06/25/2019 03:30 PM - 04:30 PM | Room: TBD
Track: Compliance

1.00 SHRM PDCs | Competencies: Relationship Management, HR Expertise, Consultation | Intended Audience: Midlevel
Presenter:
Lara de Leon, Shareholder, Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
Workplace Application:
Address the complicated issues raised by employees with mental health and other latent medical conditions in the workplace. 

According to the Centers for Disease Control and Prevention, one out of every five American adults has a disability. Employees may appear completely healthy, but in reality may be dealing with invisible afflictions (e.g., debilitating pain, cognitive challenges, learning differences, mental health disorders, or other conditions). Those with no visible impairment or assistive devices may still present accommodation needs. This session will explore best practices for detecting and accommodating invisible disabilities, including strategies for educating co-workers and addressing attendance or other issues.

Learning Objectives:

  • Legal protections for individuals suffering from disabilities in the workplace.
  • Available resources and means for working through these issues, including manager/co-worker communications and analysis of reasonable accommodations.
  • Real-world scenarios to help develop practical skills in addressing workplace issues involving mental health and other latent medical conditions.

06/26/2019

Employer's Guide to Workplace Flexibility, Compliance with State Leave Laws, and Avoiding Related Claims
06/26/2019 10:00 AM - 11:00 AM | Room: TBD
Track: Compliance

1.00 SHRM PDCs | Competencies: HR Expertise, Critical Evaluation | Intended Audience: Midlevel
Presenter:
James Reidy, Shareholder, Sheehan Phinney Bass + Green, PA
Workplace Application:
Learn the legal requirements and common-sense benefits of workplace flexibility policies and practices. 

Review workplace flexibility requirements under federal and state laws, as well as proven methods and best practices for applying workplace flexibility strategies as recruitment, accommodation and retention tools or resources.

Learning Objectives:

  • Understand the requirements of federal and state workplace flexibility laws.
  • Discover how workplace flexibility strategies benefit recruitment, accommodation and retention.
  • Review such areas as workers’ compensation, light duty, maternity/paternity and other family or sick leave plans.
Hit Your Bullseye: Communication Techniques to Collaborate, Execute and Succeed
06/26/2019 10:00 AM - 11:00 AM | Room: TBD
Type: Mega Session
Track: Communication

1.00 SHRM PDCs | Competencies: Communication | Intended Audience: Midlevel
Presenter:
G. Riley Mills, Co-founder & COO, Pinnacle Performance Company
Workplace Application:
Increase your ability to effectively exchange information with stakeholders by influencing behavior to achieve desired outcomes. 

Because you play a critical role in the experience of every employee, from C-suite executive to summer intern, your ability to communicate effectively is critical to your personal and professional success. Whether you’re delivering clear and concise information, providing constructive feedback, leading efficient meetings, listening actively, helping people consider new perspectives, or openly discussing other points of view, you will learn to master communication and influence behaviors to achieve desired reactions—using the secret techniques that leaders and professional performers have used for centuries.

Learning Objectives:

  • Learn how to influence behavior and achieve desired outcomes by influencing emotion.
  • Understand the power in aligning your voice and body language to clearly communicate your messages.
  • Discover a universal, three-step process for influential communication, which helps improve how you provide feedback, lead meetings and deliver information.
The Cost of Distrust and How to Avoid It
06/26/2019 10:00 AM - 11:00 AM | Room: TBD
Type: Mega Session

1.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, Communication | Intended Audience: Midlevel
Presenter:
Sarah Noll Wilson, Chief edge officer, Sarah Noll Wilson, Inc.
Workplace Application:
You will learn about the biology of trust and distrust and gain new perspectives for minimizing distrust. 

Everyone knows trust is critical to relationships and team health. Without it, productivity decreases, innovation disappears, and absences increase. How do we mitigate distrust when it is often invisible? The latest neuroscience helps us understand ways in which we intentionally and unintentionally build or break trust. Together we will explore how the brain reacts to stress, how that stress contributes to distrust, and explore ways for you to build trust.

Learning Objectives:

  • Explore the neuroscience of stress and how it impacts trust.
  • Learn about the concept of Amygdala Hijacking on the brain.
  • Identify four default stress responses and how they influence relationships.
The Future of HR: Four Strategies to Meet Business Challenges and Deliver Maximum Impact on Results
06/26/2019 10:00 AM - 11:00 AM | Room: TBD
Type: Mega Session

1.00 SHRM PDCs | Competencies: Leadership & Navigation, Critical Evaluation, Business Acumen | Intended Audience: Senior-Level
Presenter:
Jennifer McClure, President, Unbridled Talent, LLC
Workplace Application:
Understand the evolution of the competencies required for effective HR leadership, and where today's leaders can deliver maximum business impact. 

To thrive in the business environment of the future, the competencies and capabilities of HR professionals must evolve. HR leaders must know the business, focus strategically, solve business problems and understand how to influence change. HR leaders who master these skills are able to effectively align the HR strategic plan, establish key relationships, and drive maximum impact on results. As a result, they will deliver more value and find greater executive support within their organizations.

Learning Objectives:

  • Increase understanding of the business and take a longer term, big-picture approach to HR, in order to participate in the organization's strategic planning process as a contributing partner.
  • Improve HR’s capabilities for aligning people strategies with organizational objectives.
  • Collaborate effectively with internal and external partners to deliver products and services that enable the organization to be agile, innovative and responsive to the needs of customers and employees.
  • Use data to develop systems and processes to measure and quantify results, in order to gain executive support.
Violence in the Workplace: A Personal Experience
06/26/2019 10:00 AM - 11:00 AM | Room: TBD
Track: Talent

1.00 SHRM PDCs | Competencies: Relationship Management, Consultation, Communication | Intended Audience: Midlevel
Presenter:
Kathleen H. McComber, SHRM-SCP, SPHR, President , The HeaRt Group
Workplace Application:
Learn how to implement a program to deal with violence in the workplace, including policy, prevention, training and worksite audit components. 

Understand workplace violence by examining the statistics, preventive measures, and tools for being aware of warning signs. Any organization and its management team will be able to enhance their workplace violence prevention program using the key steps and resources provided. Ideas include: open communication and sensitivity training for employees; prescreening and selection tips to lower the risk of negligent hiring; risk and threat assessment information; employee assistance programs; and handling terminations to reduce the threat of violence. The presenter will share her personal experience with tragedy at her company and lessons learned.

Learning Objectives:

  • Know the warning signs regarding employees who could act violently in the workplace.
  • Train managers and employees to recognize warning signs and alert leaders.
  • Conduct training on violence in the workplace.
  • Develop and implement a workplace violence policy.
  • Develop and implement hiring practices to reduce risk in hiring possible offenders.
  • Conduct a workplace threat and risk assessment.
Avoid the California Earthquakes - What Strategic HR Professionals Must Know for California
06/26/2019 11:30 AM - 12:30 PM | Room: TBD
Track: Compliance

1.00 SHRM PDCs | Competencies: HR Expertise, Consultation, Critical Evaluation | Intended Audience: Senior-Level
Presenter:
Jonathan A. Siegel, Partner, Jackson Lewis, LLP
Workplace Application:
For the California workplace, determine which strategic issues to address and avoid in 2019 and beyond. 

Repeated from Tuesday at 10:45 a.m.

 

HR professionals can avoid the next California “earthquake” by targeting and reviewing the critical strategic workplace issues discussed in this session.

Learning Objectives:

  • Specific areas to focus on in preparing your organization for the new year.
  • The most common California wage and hour violations leading to class actions, and how to avoid them.
  • Key new legal updates in California.
Coming Soon to a Community Near You: Worker Centers
06/26/2019 11:30 AM - 12:30 PM | Room: TBD
Track: Compliance

1.00 SHRM PDCs | Competencies: HR Expertise, Consultation, Critical Evaluation | Intended Audience: Senior-Level
Presenter:
David Rittof, President, Modern Management, Inc.
Workplace Application:
Gain a thorough understanding of worker centers and how to respond to their approach in unionizing the workplace. 

In the wake of declining union membership, worker centers have become an increasingly dominant force in the labor movement, cropping up in communities across the U.S. You may think they are focused only on the fast-food industry in the fight to get workers a $15-an-hour wage, but worker centers are gaining formidable influence, organizing all kinds of employees without a union while operating outside the jurisdiction of the rules that typically govern union initiatives. Proactive employers need to prepare their leadership team to respond to and deal with this new movement in the workplace.

Learning Objectives:

  • Get an overview of worker centers, which do not call themselves unions but nonetheless act as the bargaining representative for employees.
  • Educate yourself about worker center methods and approaches for gaining employee support.
  • Learn strategies to protect your organization from worker center tactics.
  • Gain insight into how to improve the overall employee relations environment.