All Sessions

06/26/2020

Registration
06/26/2020 05:00 PM - 07:00 PM |

Registration is located in the Grand Lobby of the Convention Center. Please bring a printed copy of your bar code registration email or present it via your mobile device. Here is where you will get your badge and conference materials.

There will be self service kiosks (to print your badge) located next to Attendee Registration in the Grand Lobby and also in the North Lobby near the shuttle dropoff. You will then need to get your conference bag at the Bag Pick Up Area in the Grand Lobby and North Lobby near the shuttle drop off.

Please note: If you are a speaker, volunteer, or press - please refer to your logistics email for the location to check in and pick up your badge. You do not get your badge at Attendee Registration.

06/27/2020

Registration
06/27/2020 11:00 AM - 05:00 PM |

Registration is located in the Grand Lobby of the Convention Center. Please bring a printed copy of your bar code registration email or present it via your mobile device. Here is where you will get your badge and conference materials.

There will be self service kiosks (to print your badge) located next to Attendee Registration in the Grand Lobby and also in the North Lobby near the shuttle dropoff. You will then need to get your conference bag at the Bag Pick Up Area in the Grand Lobby and North Lobby near the shuttle drop off.

Please note: If you are a speaker, volunteer, or press - please refer to your logistics email for the location to check in and pick up your badge. You do not get your badge at Attendee Registration.

Educational Program | California HR: Applying CA Law to Employment Practices**
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required

15.00 SHRM PDCs | Competencies: Consultation, Critical Evaluation, HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM California Law HR Specialty Credential and will fulfill the Educational Program component.

Program Overview
Updated for 2020, attendees will experience the full scope of dynamic and unique challenges human resource professionals face on a daily basis while leading workforces in California. Throughout the program, engage in frequent practical exercises and collaborative discussions designed to hone the competencies needed to interpret and implement human resource practices in California. Gain the knowledge to develop employment guidelines that satisfy the intricate California labor code, minimize potential litigation risks, and meet the strategic objectives of your organization.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Gain awareness with the new employment laws taking effect January 1, 2020.
• Accurately apply California wage and hour rules and regulations.
• Adhere to California benefits and workers’ compensation rules and regulations.
• Accurately apply California regulations regarding leaves of absence when calculating employee leave.
• Interpret and apply California employment regulations regarding security, safety and privacy.

 

Educational Program | Change Management: Leading Successful Transformations*
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required

12.50 SHRM PDCs | Competencies: Communication, HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level

*This program requires preregistration. Additional fees apply.


Program Overview
Managing change is becoming a major focal point for HR professionals as organizations continue to adapt to an ever-changing workplace. In this two-day seminar, you will use a variety of resources to simulate a change initiative in a realistic work environment. Interact with other students through group discussions, problem solving via a case study, and coaching in a safe learning atmosphere with an experienced change management professional. Gain access to a change management toolkit to reinforce and continue the learning experience outside the classroom.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Use SHRM’s six-step change framework to guide your change management efforts
• Draw from a range of models that focus on the people side of change
• Develop change initiatives through a case study and simulation
• Identify tools and techniques for assessing change

Educational Program | Global Hiring: Complying with U.S. Visa Requirements**
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Track: Global HR

15.00 SHRM PDCs | Competencies: Business Acumen, Consultation, HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with a SHRM U.S. Employment Immigration Specialty Credential and will fulfill the Educational Program component.

Program Overview
Gain a high-level understanding of concepts and principles used when recruiting and retaining global high-skilled talent. Identify opportunities and limitations of the U.S. immigration system as related to employment. Learn how to maintain compliance with relevant U.S. immigration laws and regulations. Through a final practicum, demonstrate the essential skills required to identify and define key considerations when hiring or retaining a foreign national.


Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Describe basic immigration terms and concepts and how they apply to the hiring process for U.S. residents and foreign nationals.
• Identify when to use immigrant and non-immigrant visas to manage the visa process and comply with federal laws and regulations associated with temporary and regular employment of foreign professionals.
• Define the I-9 employment verification process and incorporate best practices.
• Comply with federal auditing guidelines and legal requirements.
• Identify and define key considerations when hiring a foreign national by participating in various scenarios via a practical lab.

 

Educational Program | Inclusive Workplace Culture: Leading and Sustaining a Culture Transformation **
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Track: Culture

15.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM Inclusive Workplace Culture Specialty Credential and will fulfill the Educational Program component.

Program Overview
In today’s world, the best workplace culture wins. Strong workplace cultures have low employee turnover, high engagement and are more innovative, productive and profitable. Creating a positive culture shows up in the bottom line. The Inclusive Workplace Culture: Leading and Sustaining a Culture Transformation seminar explores the impacts of an inclusive workplace through meaningful discussions and modern scenarios touching on what it is, why it matters, what to aspire to, and how to get there. Gain tools and techniques to foster a culture of inclusion for your workers by making mindful decisions, reinforcing positive change, and building strong mentorship initiatives. Learn how to get your teams to use their talents together and celebrate their unique perspectives rather than allow silos to form.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Assess your organization across the ten dimensions of an inclusive workplace culture
• Explore strategies to create and maintain an inclusive workplace through communication, mentorship, hiring practices, executive level support, training and data reporting
• Apply strategies that foster inclusion to common workplace scenarios by addressing implicit bias, making mindful decisions and reinforcing positive change
• Write a plan that identifies next steps for creating an inclusive workplace culture at your organization

Educational Program | Mastering Your HR Generalist Role*
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required

12.50 SHRM PDCs | Competencies: HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Additional fees apply.


Program Overview
Learn how to standout in your organization as an HR Generalist in this two-day course ideal for mid-career professionals who are already working as a generalist or those who are moving from a specialist to a generalist role. Each module takes an in-depth and comprehensive look at today’s business challenges and provides opportunities to apply your existing HR knowledge with practical scenarios, case studies, discussions and activities that incorporate behavioral competencies including business acumen, consultation, communication, and more. Gain stakeholder support by using metrics to build and establish credibility. Network and learn from your peers as well as from a subject-matter expert facilitator.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Apply SHRM-based behavioral competencies and U.S. employment laws with actionable skills to be more effective in your Generalist role
• Gain stakeholder support by using metrics to build a business case for HR initiatives
• Illustrate best practice communication principles to create credibility throughout the organization
• Assess your strengths and abilities to determine your unique career path as an HR Generalist

Educational Program | People Analytics: Taking Data-Driven Action**
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required

15.00 SHRM PDCs | Competencies: Communication, Critical Evaluation, HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM People Analytics Specialty Credential and will fulfill the Educational Program component.

Program Overview
Talent is the biggest investment made by today’s organizations; yet, most people-related decisions are made informally. People analytics involves using people-related data to drive HR and organizational decisions. In this course, you will use the people analytics action plan to help propel the analytics program at your organization. You will explore the analytics maturity model and discover the importance of leveraging strategic partnerships as part of building your organization’s analytics potential. Finally, the program will help prepare you to take a greater leadership role as you begin using analytics to influence your organization’s goals, and provide decision-makers with greater insight into workforce-related considerations.
 

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Identify organizational problems that can be addressed through people analytics
• Explore quantitative and qualitative tools and methods
• Analyze a sample data set using the people analytics project framework
• Use storytelling to elevate organizational insights

Educational Program | SHRM Essentials of Human Resources*
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required

12.50 SHRM PDCs | Competencies: HR Expertise | Intended Audience: Early Career

*This program requires preregistration. Additional fees apply.


Program Overview
Human resources incorporates a number of interrelated job functions with a primary mission of recruiting, selecting, and retaining qualified employees who will assist the organization in achieving its goals and objectives. In this course, you will gain the foundational knowledge necessary to help your organization reduce costs, avoid potential lawsuits, and improve your ability to handle challenging HR issues. This program is ideal if you are just starting out in the HR profession, planning to make a career change into an HR position, or performing HR duties as a part of a non-HR job. Recently updated content reflects changes in legislation and provides an overview of HR roles and responsibilities.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Create a stronger alignment between your organizational and HR goals.
• Build your knowledge of HR practices.
• Apply newly learned HR knowledge to practical activities, similar to those required on the job.
• Plan for ways to transfer the knowledge and skills learned from training to on-the-job tasks.

Educational Program | SHRM-CP/SHRM-SCP Certification Preparation*
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Track: Certification

36.00 SHRM PDCs | Competencies: Business Acumen, Communication, Consultation, Critical Evaluation, Ethical Practice, Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation, Relationship Management | Intended Audience: All Levels

*This program requires preregistration. Registration includes post conference virtual sessions. Additional fees apply.


Program Overview

Led by qualified and certified HR instructors, our intensive SHRM-CP/SHRM-SCP Certification preparation seminars, combined with the SHRM Learning System, present a comprehensive and detailed review of the current SHRM Body of Competency & Knowledge™ (SHRM BoCK™). By attending, you will be able to identify areas of strength and build on them. You will also see where you need further concentrated study in preparation for either exam.

After registering for your course, you will receive the 2020 SHRM Learning System to begin your exam preparation. To gain the greatest benefits from your program, utilize your SHRM Learning System before the course begins. During your course, your SHRM-certified instructor will build upon the foundation you've already established through your studies, guiding you through interactive discussions, sample test questions, and periodic progress checks.

While these programs should not be considered your only preparation for certification, they serve as a very valuable component to help you focus your study efforts and maximize your results.

Program Benefits & Features
•Led by qualified and certified instructors.
•Classroom environment provides networking opportunities
•Outside-the-classroom assignments help reinforce seminar sessions.
•Sample test questions and periodic process checks keep you confident in your breadth of knowledge.
•The virtual course delivery option allows real-time Q&As and chats between virtual course participants, providing a dynamic virtual classroom experience.◦All virtual classes are recorded in their entirety for viewing at your convenience.

 

Educational Program | Talent Acquisition: Creating your Organization's Strategy**
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required

15.00 SHRM PDCs | Competencies: HR Expertise, Leadership & Navigation, Relationship Management | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM Talent Acquisition Specialty Credential and will fulfill the Educational Program component.

Program Overview
Ready to win the war for talent? Obtain the necessary skills and understanding to implement a talent acquisition strategy at your organization. Discover the benefits of workforce planning. Learn the steps to improve your candidate experience and employment branding. Explore recruiting and sourcing strategies for developing a diverse and inclusive talent pipeline. Reflect on case studies and newly-acquired expertise to apply what you learn to your organization. 

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Build your talent acquisition strategy to attract top talent
• Market an employment brand that positions your organization as an employer of choice
• Incorporate workforce planning as part of the process for developing a robust talent pipeline
• Expand strategies for recruiting and sourcing
• Create a positive candidate experience
• Evaluate and select candidates that are a right fit for your organization
• Measure the impact of your talent acquisition strategy using metrics

Senior Leadership Program | Investing in People With Data-Driven Solutions**
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
06/29/2020 10:00 AM - 01:30 PM | Additional Fee & Registration Required

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.

Program Overview

In this program, senior-level HR professionals will learn to assess the financial impacts of strategically-focused HR initiatives in areas such as staffing, training, employee health and wellness, attitudes and engagement, and work-life programs. Participants will explore strategies for communicating data-driven findings to executives and senior-level peers and encourage people investments that lead to better organizational outcomes.

Program Agenda

Saturday, June 27th:

8:30-9:45: Intro, workshop overview; Making HR Measurement Strategic
9:45-10:00: Break
10:00 -11:15: Analytical Foundations of HR Measurement
11:15-11:30: Break
11:30-12:45: Talent Management as a Source of Competitive Advantage
12:45-2:00: Lunch
2:00-3:15: The Hidden Cost of Absenteeism
3:15-3:30: Break
3:30-5:00: The High Cost of Employee Separations

Sunday, June 28th:

8:30 - 9:45: Employee Health, Wellness, and Welfare
9:45-10:00: Break
10:00 -11:15: Employee Attitudes and Engagement
11:15-11:30: Break
11:30-12:30: Financial Effects of Work-Life Programs
12:30-1:30: Lunch

Monday, June 29th:

10:00-11:15: The Payoff from Staffing Programs
11:15-11:30: Break
11:30-12:30: The Payoff from Training and Development Programs; Summary and Conclusions
12:30-1:30 Lunch

**Your registration fee includes a copy of Investing in People (3rd ed., 2019).

Presenters

Wayne Cascio, Ph.D., Distinguished Professor, University of Colorado and Robert H. Reynolds Chair in Global Leadership, and Alexis Fink, Vice President, People Analytics and Workforce Strategy at Facebook

Wayne is the co-author of Investing in People: Financial Impact of Human Resource Initiatives, Third Edition.

Senior Leadership Program | Powerful Leaders: Transform Your Personal Brand and Executive Presence**
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
06/29/2020 10:00 AM - 01:30 PM | Additional Fee & Registration Required

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.


Program Overview

You are a powerful leader, and you know it. But top management continuously overlook you. Strong leadership competencies are critical, but every determined professional must possess poise, executive presence, and confidence. Leaders with a focus on the C-Suite or an executive role must also become the respected strategic resource. This requires a deliberately developed personal brand that has been carefully crafted to communicate who you are, what you have, and the value you bring to the organization. How you package, position and promote yourself is critical to your success. This senior leadership program is built for the sole purpose of taking you step-by-step through a proven process to transform your brand and elevate your career!

Presenter

S. Renee Smith, CPC, President of S Renee Smith (SRS) Productions, Inc.

Website: https://srenee.com/

**Your registration fee includes copies of two of S. Renee Smith's books, 5 Steps to Assertiveness and The Bridge To Your Brand.

Senior Leadership Program | Presented by Cornell University Faculty - Bold HR: Leading Through Influence*
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
06/29/2020 10:00 AM - 01:30 PM | Additional Fee & Registration Required

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.

Program Overview

Target Audience:  the program is intended to provide critical learning for HR Leaders who currently or aspire to support senior leaders and their leadership teams. Ideally, the participants are at a level where the leadership team has responsibilities for running an organization, business unit (e.g., division, product line, region), or larger business function (e.g., sales, supply chain, finance).  The key differentiator is that the participants sit on and support a leadership team.  HR specialists who frequently interact with and support line leaders may also be a fit for the program. 

Presenters

Chris and Brad to Professors from the Cornell Center for Advanced HR Studies (CAHRS).

Program Objectives

The goal of the program is to help HR leaders develop knowledge and practice applying skills related to the emotional intelligence side of HR leadership.  In particular, we focus on helping leaders to develop acumen on the topics of courage, providing coaching to senior leaders on talent issues that impact senior leadership team capabilities, understanding senior leadership team dynamics  and supporting high performance teams, and managing and influencing organizational politics. Whereas other programs focus on enhancing HR functional knowledge or HR strategy, this program is intended to help HR leaders build out their capabilities tied to the coaching and advisory part of the role as HR leaders in a leadership team. 

Program Agenda

Saturday, June 27th:

8:30- Noon: Introduction and overview of the Program

Review of the Role of HR Leaders and Underlying Competencies

Importance of Courage
• What is courage?
• Courage and purpose
• Cases on courage

Relationships and Influence as an HR Leader

1:00-5:00: Role of HR leader as Talent Architect

Spotting high potential talent
• Talent assessment
• Talent conversations and planning

Developing high potential talent
• Developing talent through experiences
• Responding to derailment

 

Sunday, June 28th:

8:30 - 1:30: Senior Leadership and Agile Teams

Senior leadership teams
• How are they different than other teams
• Common problems
• Starting up and coaching senior leadership teams

Agile teams
• Structuring and supporting agile teams
• Case exercise on agile teams

 

Monday, June 29th:

10:00-1:30: Role of HR Leader in Managing Organizational Politics

Organizational politics
• What are politics
• Dynamics behind politics
• Case exercise on managing politics

 

Building and Activating Your Culture: A Workshop
06/27/2020 01:00 PM - 05:00 PM | Additional Fee & Registration Required
Track: Culture

| Competencies: Communication, Consultation, Leadership & Navigation
Presenter:
Joe Urbanski, Chief operations officer , Total Solutions Group
Presenter:
Jack Gottlieb, Founder & chief executive officer, The Total Solutions Group, Inc.
Workplace Application:
We invest more time at work than at home, so we believe that work needs to be a place where we can become the best versions of ourselves through the work we do and the organization we're a part of, unlocking the true potential and performance of both the organization and the person at the same time. When an organization focuses on its culture, it focuses on the core of the organization, marketplace, customers and, of course, its people. That's how we transform business, and business transforms t 

Most organizations, cultures and strategies don't work because THEY AREN'T DESIGNED TO WORK. Between the over-extension of employee involvement, active disengagement where 20% of people are doing 80% of the work, and the widespread lack of clarity in integrated vision and values, it's no wonder people are frustrated year after year that their organizations aren't operating at their full potential! And on top of it, your organization doesn't work and it was never going to because you don't have the right culture or strategy.

This is a true consulting session where you work with CEO/COO duo and 15-year leadership teammates Jack and Joe as they facilitate this custom workshop to drive the results that are Really Most Important™ now and for the long-term in your culture, strategy and capability. We'll focus on your targeted outcomes to help you build and implement end-to-end solutions through strategic consulting and training to achieve a culture-driven transformation, ensuring that your people will take ownership of and replicate this impact going forward.

Your business only works as well as your culture does, but you may not even know what your culture is, how it was formed, who's influencing it, and if it's driving your business forward or holding you back. After 18 years of studying thousands of organizations across the country and consulting for the leaders who run them, we have discovered specific characteristics and flaws of these organizations. This session introduces executives, directors and managers to the reasons behind these problems and sheds light on solutions that get to the source, not the symptoms. Every organization is unique; there is no "one size fits all" solution. That's why this session is designed by YOU the participant and led by expert facilitators to help coach and guide you to your own solutions by exploring your own wisdom and hearing from other like-minded professionals in the field.

Learning Objectives:

  • With a focus on organizational development and culture transformation, we introduce a comprehensive model and five-step evaluation process while focusing on the top needs of the group during this co-created experience.
  • We will guide a high-level conversation for executives, directors and managers to get the most from their own wisdom, group sharing and the conference on the whole.
  • Attendees will complete a mini assessment at the start of the session and then proceed to co-create a strategic action plan for their organizational culture and L&D function.
Creating Change in a Highly Resistant Organization
06/27/2020 01:00 PM - 05:00 PM | Additional Fee & Registration Required

| Competencies: HR Expertise, Leadership & Navigation
Presenter:
Wanda Ganjehsani, Founder and CEO , Foundation of Performance, LLC.
Workplace Application:
Learn how if leaders within an organization started to see their employees as people and not objects that the shape of the organization will begin to change and people will become engaged. 

Does your organization fail at change? Learn how a community-owned hospital successfully launched a new learning and management system (LMS). In this case-study-based session, you'll learn how using a five-step change management model produced a radical 76% employee participation rate within the first month of launch.

In this interactive workshop, you will examine a case study on how one organization, highly resistant to change due to several failed initiatives and poorly executed software implementations, embraced a new learning and performance management system. 

You will learn how to use a five-step change model based on the acronym HABIT and adapt it to your needs. The HABIT model is designed to involve the leaders and employees’ months before the purposed change.  

The five essential steps to the model are as follows:

  • Human Connections: Building relationships and trust among leaders and employees. Empowering them with an owner's mindset to get them engaged from the beginning of the process. 
  • Ability: Confirming before any change is implemented that the employees can perform the change. Do they have the skills, knowledge, and motivation to change?  
  • Benefit: Otherwise known as What Is in It for Me? How will the change benefit the leaders, employees, and even the customers, and more importantly, why should they care?
  • Instituting Change: Appoint and train change agents within the organization. Change agents should be a mixture of leaders and employees, including some of the harshest critics of the change.  
  • Transparency: Communicating with leaders and employees on a designated day each week. It is essential to be upfront about challenges as well as successes. 

Learning Objectives:

  • Identify the No. 1 reason organizational change initiatives fail.
  • Identify how to overcome the harshest critics by empowering them to be the change agents within the organization.
  • Explain and demonstrate how the HABIT five-step change management model can be leveraged for organizational change initiatives.
Preparing to Lead: Critical Project Management Skills for the HR Professional
06/27/2020 01:00 PM - 05:00 PM | Additional Fee & Registration Required

| Competencies: Leadership & Navigation
Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
Learn to manage any size project with step-by-step instructions and easy-to-implement tools for success. 

You have the unique opportunity to spearhead projects that can directly impact your company's bottom line (from global outsourcing to workplace analytics to companywide change management initiatives), and managing them can be challenging (especially if they span multiple divisions, time zones and countries). To lead, your project management skills must be at their peak and at the ready. This interactive workshop prepares you for success with in-depth, step-by-step instructions and tools for managing and executing projects big or small, delivering results, and meeting budget and schedule deadlines.

Learning Objectives:

  • Essentials of project management: in-depth analysis of pre-project planning; identifying goals, deliverables and requirements; creating a work breakdown structure (illustrating what needs to be accomplished, in what order and when); developing comprehensive time and cost estimates that fit within your organization's financial objectives; targeting messages to influence and gain support of key stakeholders.
  • Defining deliverables in financial terms that senior leaders care about—and will pay attention to.
  • Developing metrics to determine the best employees (in terms of organizing and inventory skills, knowledge, personality and previous experience) for your project team to meet its defined goals.
  • Conducting comprehensive analysis (risk probability versus impact) to predict the likeliest causes for project derailment and delays, then planning for and overcoming those challenges.
  • Easy-to-implement project planning and management tools: gap and SWOT analyses; fishbone/cause-and-effect diagrams; goal breakdown structure diagram; RACI matrix; and Gantt charts.
  • Organizing and tracking software tools: Microsoft Project and/or Excel; mind-mapping software; SharePoint; Smartsheet; and Basecamp.
The DNA of Engagement: Leveraging Individual & Team Motivation to Enhance Team Dynamics
06/27/2020 01:00 PM - 05:00 PM | Additional Fee & Registration Required

| Competencies: Communication, Leadership & Navigation, Relationship Management
Presenter:
Jacob Goldstein, President, The Leadership Laboratory
Workplace Application:
Learn methodologies to create an environment where people feel motivated to do their best work. 

As we assume new responsibilities that come with our new leadership roles, one of the most magical discoveries is when we can learn how to effectively empower and build up our direct reports. This requires an openness to new ideas, a desire to support the professional growth of our peers, and effective communication skills. Whether working with your highest performers or the ones with the most room for growth, smart leaders are constantly contemplating how to motivate and influence their teams to succeed. So often we rely on external rewards “like motivating a horse to run with the carrot on a stick” yet these can only work for so long. The people and projects we lead require different motivation styles, especially as we begin to empower others to take on new challenges and responsibilities. In this session, we'll explore the building blocks of successful communication to enhance individual and team efficacy.

Learning Objectives:

  • Discover the three types of motivation.
  • Determine specific strategies to create an environment where intrinsic motivation is especially high.
  • Reflect on current leadership practices, and apply new theories to enhance personal leadership.
  • Establish a stronger community of like-minded individuals and rising thought leaders.
  • Develop an action plan to implement key lessons into project leadership.
The Transformation Challenge: The Six Steps to Planning and Execution
06/27/2020 01:00 PM - 05:00 PM | Additional Fee & Registration Required

| Competencies: Critical Evaluation, Global & Cultural Effectiveness, Leadership & Navigation
Workplace Application:
Throughout the world, countless individuals and organizations are stuck with problems and issues they don't know how to solve. This workshop will enable you to reshape your process for approaching issues and challenges by shifting the focus to the vision and coming out with a clear path and solutions moving forward of who will do what by when. 

The Transformation Challenge will help an individual or team navigate change and solve their biggest problems using our proprietary Six-Step Process to planning and execution. It created a common language and process to address any issue, saving countless hours and a significant amount of money while fostering imagination and collaboration. During this power packed workshop, you will take the Transformation Challenge and do the following:

  1. Choose a specific problem or challenge in your personal life or business.
  2. Use the proprietary Six-Step Process to solve the problem or opportunity. Rob will be there to personally coach you as necessary. 
  3. In groups of three to four, "Red Team" your plan. This "Red Team" experience will be one you will talk about for years to come.

Learning Objectives:

  • Discover a powerful process to reduce stress and increase productivity.
  • Learn to navigate and manage change and disruption in your organization and personal life.
  • Use the proprietary Six-Step Process to flawlessly execute at the highest level.
  • Apply and learn a process to solve your biggest issues and problems.
  • Each attendee will receive a copy of The Transformation Challenge: The Six Steps to Planning and Execution.

06/28/2020

Educational Program | California HR: Applying CA Law to Employment Practices**
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required

15.00 SHRM PDCs | Competencies: Consultation, Critical Evaluation, HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM California Law HR Specialty Credential and will fulfill the Educational Program component.

Program Overview
Updated for 2020, attendees will experience the full scope of dynamic and unique challenges human resource professionals face on a daily basis while leading workforces in California. Throughout the program, engage in frequent practical exercises and collaborative discussions designed to hone the competencies needed to interpret and implement human resource practices in California. Gain the knowledge to develop employment guidelines that satisfy the intricate California labor code, minimize potential litigation risks, and meet the strategic objectives of your organization.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Gain awareness with the new employment laws taking effect January 1, 2020.
• Accurately apply California wage and hour rules and regulations.
• Adhere to California benefits and workers’ compensation rules and regulations.
• Accurately apply California regulations regarding leaves of absence when calculating employee leave.
• Interpret and apply California employment regulations regarding security, safety and privacy.

 

Educational Program | Change Management: Leading Successful Transformations*
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required

12.50 SHRM PDCs | Competencies: Communication, HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level

*This program requires preregistration. Additional fees apply.


Program Overview
Managing change is becoming a major focal point for HR professionals as organizations continue to adapt to an ever-changing workplace. In this two-day seminar, you will use a variety of resources to simulate a change initiative in a realistic work environment. Interact with other students through group discussions, problem solving via a case study, and coaching in a safe learning atmosphere with an experienced change management professional. Gain access to a change management toolkit to reinforce and continue the learning experience outside the classroom.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Use SHRM’s six-step change framework to guide your change management efforts
• Draw from a range of models that focus on the people side of change
• Develop change initiatives through a case study and simulation
• Identify tools and techniques for assessing change

Educational Program | Global Hiring: Complying with U.S. Visa Requirements**
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Track: Global HR

15.00 SHRM PDCs | Competencies: Business Acumen, Consultation, HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with a SHRM U.S. Employment Immigration Specialty Credential and will fulfill the Educational Program component.

Program Overview
Gain a high-level understanding of concepts and principles used when recruiting and retaining global high-skilled talent. Identify opportunities and limitations of the U.S. immigration system as related to employment. Learn how to maintain compliance with relevant U.S. immigration laws and regulations. Through a final practicum, demonstrate the essential skills required to identify and define key considerations when hiring or retaining a foreign national.


Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Describe basic immigration terms and concepts and how they apply to the hiring process for U.S. residents and foreign nationals.
• Identify when to use immigrant and non-immigrant visas to manage the visa process and comply with federal laws and regulations associated with temporary and regular employment of foreign professionals.
• Define the I-9 employment verification process and incorporate best practices.
• Comply with federal auditing guidelines and legal requirements.
• Identify and define key considerations when hiring a foreign national by participating in various scenarios via a practical lab.

 

Educational Program | Inclusive Workplace Culture: Leading and Sustaining a Culture Transformation **
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Track: Culture

15.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM Inclusive Workplace Culture Specialty Credential and will fulfill the Educational Program component.

Program Overview
In today’s world, the best workplace culture wins. Strong workplace cultures have low employee turnover, high engagement and are more innovative, productive and profitable. Creating a positive culture shows up in the bottom line. The Inclusive Workplace Culture: Leading and Sustaining a Culture Transformation seminar explores the impacts of an inclusive workplace through meaningful discussions and modern scenarios touching on what it is, why it matters, what to aspire to, and how to get there. Gain tools and techniques to foster a culture of inclusion for your workers by making mindful decisions, reinforcing positive change, and building strong mentorship initiatives. Learn how to get your teams to use their talents together and celebrate their unique perspectives rather than allow silos to form.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Assess your organization across the ten dimensions of an inclusive workplace culture
• Explore strategies to create and maintain an inclusive workplace through communication, mentorship, hiring practices, executive level support, training and data reporting
• Apply strategies that foster inclusion to common workplace scenarios by addressing implicit bias, making mindful decisions and reinforcing positive change
• Write a plan that identifies next steps for creating an inclusive workplace culture at your organization

Educational Program | Mastering Your HR Generalist Role*
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required

12.50 SHRM PDCs | Competencies: HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Additional fees apply.


Program Overview
Learn how to standout in your organization as an HR Generalist in this two-day course ideal for mid-career professionals who are already working as a generalist or those who are moving from a specialist to a generalist role. Each module takes an in-depth and comprehensive look at today’s business challenges and provides opportunities to apply your existing HR knowledge with practical scenarios, case studies, discussions and activities that incorporate behavioral competencies including business acumen, consultation, communication, and more. Gain stakeholder support by using metrics to build and establish credibility. Network and learn from your peers as well as from a subject-matter expert facilitator.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Apply SHRM-based behavioral competencies and U.S. employment laws with actionable skills to be more effective in your Generalist role
• Gain stakeholder support by using metrics to build a business case for HR initiatives
• Illustrate best practice communication principles to create credibility throughout the organization
• Assess your strengths and abilities to determine your unique career path as an HR Generalist

Educational Program | People Analytics: Taking Data-Driven Action**
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required

15.00 SHRM PDCs | Competencies: Communication, Critical Evaluation, HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM People Analytics Specialty Credential and will fulfill the Educational Program component.

Program Overview
Talent is the biggest investment made by today’s organizations; yet, most people-related decisions are made informally. People analytics involves using people-related data to drive HR and organizational decisions. In this course, you will use the people analytics action plan to help propel the analytics program at your organization. You will explore the analytics maturity model and discover the importance of leveraging strategic partnerships as part of building your organization’s analytics potential. Finally, the program will help prepare you to take a greater leadership role as you begin using analytics to influence your organization’s goals, and provide decision-makers with greater insight into workforce-related considerations.
 

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Identify organizational problems that can be addressed through people analytics
• Explore quantitative and qualitative tools and methods
• Analyze a sample data set using the people analytics project framework
• Use storytelling to elevate organizational insights

Educational Program | SHRM Essentials of Human Resources*
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required

12.50 SHRM PDCs | Competencies: HR Expertise | Intended Audience: Early Career

*This program requires preregistration. Additional fees apply.


Program Overview
Human resources incorporates a number of interrelated job functions with a primary mission of recruiting, selecting, and retaining qualified employees who will assist the organization in achieving its goals and objectives. In this course, you will gain the foundational knowledge necessary to help your organization reduce costs, avoid potential lawsuits, and improve your ability to handle challenging HR issues. This program is ideal if you are just starting out in the HR profession, planning to make a career change into an HR position, or performing HR duties as a part of a non-HR job. Recently updated content reflects changes in legislation and provides an overview of HR roles and responsibilities.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Create a stronger alignment between your organizational and HR goals.
• Build your knowledge of HR practices.
• Apply newly learned HR knowledge to practical activities, similar to those required on the job.
• Plan for ways to transfer the knowledge and skills learned from training to on-the-job tasks.

Educational Program | SHRM-CP/SHRM-SCP Certification Preparation*
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Track: Certification

36.00 SHRM PDCs | Competencies: Business Acumen, Communication, Consultation, Critical Evaluation, Ethical Practice, Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation, Relationship Management | Intended Audience: All Levels

*This program requires preregistration. Registration includes post conference virtual sessions. Additional fees apply.


Program Overview

Led by qualified and certified HR instructors, our intensive SHRM-CP/SHRM-SCP Certification preparation seminars, combined with the SHRM Learning System, present a comprehensive and detailed review of the current SHRM Body of Competency & Knowledge™ (SHRM BoCK™). By attending, you will be able to identify areas of strength and build on them. You will also see where you need further concentrated study in preparation for either exam.

After registering for your course, you will receive the 2020 SHRM Learning System to begin your exam preparation. To gain the greatest benefits from your program, utilize your SHRM Learning System before the course begins. During your course, your SHRM-certified instructor will build upon the foundation you've already established through your studies, guiding you through interactive discussions, sample test questions, and periodic progress checks.

While these programs should not be considered your only preparation for certification, they serve as a very valuable component to help you focus your study efforts and maximize your results.

Program Benefits & Features
•Led by qualified and certified instructors.
•Classroom environment provides networking opportunities
•Outside-the-classroom assignments help reinforce seminar sessions.
•Sample test questions and periodic process checks keep you confident in your breadth of knowledge.
•The virtual course delivery option allows real-time Q&As and chats between virtual course participants, providing a dynamic virtual classroom experience.◦All virtual classes are recorded in their entirety for viewing at your convenience.

 

Educational Program | Talent Acquisition: Creating your Organization's Strategy**
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required

15.00 SHRM PDCs | Competencies: HR Expertise, Leadership & Navigation, Relationship Management | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM Talent Acquisition Specialty Credential and will fulfill the Educational Program component.

Program Overview
Ready to win the war for talent? Obtain the necessary skills and understanding to implement a talent acquisition strategy at your organization. Discover the benefits of workforce planning. Learn the steps to improve your candidate experience and employment branding. Explore recruiting and sourcing strategies for developing a diverse and inclusive talent pipeline. Reflect on case studies and newly-acquired expertise to apply what you learn to your organization. 

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Build your talent acquisition strategy to attract top talent
• Market an employment brand that positions your organization as an employer of choice
• Incorporate workforce planning as part of the process for developing a robust talent pipeline
• Expand strategies for recruiting and sourcing
• Create a positive candidate experience
• Evaluate and select candidates that are a right fit for your organization
• Measure the impact of your talent acquisition strategy using metrics

Senior Leadership Program | Investing in People With Data-Driven Solutions**
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
06/29/2020 10:00 AM - 01:30 PM | Additional Fee & Registration Required

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.

Program Overview

In this program, senior-level HR professionals will learn to assess the financial impacts of strategically-focused HR initiatives in areas such as staffing, training, employee health and wellness, attitudes and engagement, and work-life programs. Participants will explore strategies for communicating data-driven findings to executives and senior-level peers and encourage people investments that lead to better organizational outcomes.

Program Agenda

Saturday, June 27th:

8:30-9:45: Intro, workshop overview; Making HR Measurement Strategic
9:45-10:00: Break
10:00 -11:15: Analytical Foundations of HR Measurement
11:15-11:30: Break
11:30-12:45: Talent Management as a Source of Competitive Advantage
12:45-2:00: Lunch
2:00-3:15: The Hidden Cost of Absenteeism
3:15-3:30: Break
3:30-5:00: The High Cost of Employee Separations

Sunday, June 28th:

8:30 - 9:45: Employee Health, Wellness, and Welfare
9:45-10:00: Break
10:00 -11:15: Employee Attitudes and Engagement
11:15-11:30: Break
11:30-12:30: Financial Effects of Work-Life Programs
12:30-1:30: Lunch

Monday, June 29th:

10:00-11:15: The Payoff from Staffing Programs
11:15-11:30: Break
11:30-12:30: The Payoff from Training and Development Programs; Summary and Conclusions
12:30-1:30 Lunch

**Your registration fee includes a copy of Investing in People (3rd ed., 2019).

Presenters

Wayne Cascio, Ph.D., Distinguished Professor, University of Colorado and Robert H. Reynolds Chair in Global Leadership, and Alexis Fink, Vice President, People Analytics and Workforce Strategy at Facebook

Wayne is the co-author of Investing in People: Financial Impact of Human Resource Initiatives, Third Edition.

Senior Leadership Program | Powerful Leaders: Transform Your Personal Brand and Executive Presence**
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
06/29/2020 10:00 AM - 01:30 PM | Additional Fee & Registration Required

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.


Program Overview

You are a powerful leader, and you know it. But top management continuously overlook you. Strong leadership competencies are critical, but every determined professional must possess poise, executive presence, and confidence. Leaders with a focus on the C-Suite or an executive role must also become the respected strategic resource. This requires a deliberately developed personal brand that has been carefully crafted to communicate who you are, what you have, and the value you bring to the organization. How you package, position and promote yourself is critical to your success. This senior leadership program is built for the sole purpose of taking you step-by-step through a proven process to transform your brand and elevate your career!

Presenter

S. Renee Smith, CPC, President of S Renee Smith (SRS) Productions, Inc.

Website: https://srenee.com/

**Your registration fee includes copies of two of S. Renee Smith's books, 5 Steps to Assertiveness and The Bridge To Your Brand.

Senior Leadership Program | Presented by Cornell University Faculty - Bold HR: Leading Through Influence*
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
06/29/2020 10:00 AM - 01:30 PM | Additional Fee & Registration Required

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.

Program Overview

Target Audience:  the program is intended to provide critical learning for HR Leaders who currently or aspire to support senior leaders and their leadership teams. Ideally, the participants are at a level where the leadership team has responsibilities for running an organization, business unit (e.g., division, product line, region), or larger business function (e.g., sales, supply chain, finance).  The key differentiator is that the participants sit on and support a leadership team.  HR specialists who frequently interact with and support line leaders may also be a fit for the program. 

Presenters

Chris and Brad to Professors from the Cornell Center for Advanced HR Studies (CAHRS).

Program Objectives

The goal of the program is to help HR leaders develop knowledge and practice applying skills related to the emotional intelligence side of HR leadership.  In particular, we focus on helping leaders to develop acumen on the topics of courage, providing coaching to senior leaders on talent issues that impact senior leadership team capabilities, understanding senior leadership team dynamics  and supporting high performance teams, and managing and influencing organizational politics. Whereas other programs focus on enhancing HR functional knowledge or HR strategy, this program is intended to help HR leaders build out their capabilities tied to the coaching and advisory part of the role as HR leaders in a leadership team. 

Program Agenda

Saturday, June 27th:

8:30- Noon: Introduction and overview of the Program

Review of the Role of HR Leaders and Underlying Competencies

Importance of Courage
• What is courage?
• Courage and purpose
• Cases on courage

Relationships and Influence as an HR Leader

1:00-5:00: Role of HR leader as Talent Architect

Spotting high potential talent
• Talent assessment
• Talent conversations and planning

Developing high potential talent
• Developing talent through experiences
• Responding to derailment

 

Sunday, June 28th:

8:30 - 1:30: Senior Leadership and Agile Teams

Senior leadership teams
• How are they different than other teams
• Common problems
• Starting up and coaching senior leadership teams

Agile teams
• Structuring and supporting agile teams
• Case exercise on agile teams

 

Monday, June 29th:

10:00-1:30: Role of HR Leader in Managing Organizational Politics

Organizational politics
• What are politics
• Dynamics behind politics
• Case exercise on managing politics

 

Registration
06/28/2020 07:00 AM - 07:00 PM |

Registration is located in the Grand Lobby of the Convention Center. Please bring a printed copy of your bar code registration email or present it via your mobile device. Here is where you will get your badge and conference materials.

There will be self service kiosks (to print your badge) located next to Attendee Registration in the Grand Lobby and also in the North Lobby near the shuttle dropoff. You will then need to get your conference bag at the Bag Pick Up Area in the Grand Lobby and North Lobby near the shuttle drop off.

Please note: If you are a speaker, volunteer, or press - please refer to your logistics email for the location to check in and pick up your badge. You do not get your badge at Attendee Registration.

A Fine Line: Balancing Confidentiality While Addressing Reasonable Accommodation and Leave Requests
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: Communication, Ethical Practice, HR Expertise
Presenter:
Susan W. Brecher Esq., Director, human capital development, legal programs, Cornell University
Presenter:
Judy Young, Associate director, Scheinman Institute of the ILR School, Cornell University
Workplace Application:
Gain effective communication tools and strategies that deliver critical information relevant to job duties and performance while maintaining the trust and confidentiality that employees expect and are entitled to. 

Expectations of confidentiality are one of the most important factors when employees come forward to discuss concerns or complaints about violations of disability and leave laws and policies. These expectations are amplified when the employee has a nonvisible disability or medical condition. Striking a balance between employee expectations for confidentiality and the employer's need for information that might impact the workplace is critical. Understanding how to address complex and sensitive situations effectively can help organizations meet these responsibilities while maintaining employees' trust and productivity. This session will use interactive exercises and realistic case scenarios to provide practical information and specific tools you can apply at work, including examples of ways to phrase and frame the discussion.

Learning Objectives:

  • Identify and learn effective communication strategies to assess leave and accommodation requests.
  • Apply the newly acquired knowledge and perspective through an interactive case study exercise.
  • Gain strategies for balancing confidentiality while communicating necessary information with co-workers and supervisors when employees request leaves or reasonable accommodations.
California HR Bootcamp
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: Consultation, HR Expertise, Leadership & Navigation
Presenter:
Lauraine Bifulco, President, Vantaggio HR
Workplace Application:
Obtain tools for navigating the complex California employment landscape and learn practical skills for reducing liability. 

This training session is designed for companies headquartered outside of California with in-state operations and for those just entering the California HR arena. We'll visit some of California's complex and often confusing employment laws, including danger zones where HR professionals nee d to be savvy. We’ll exercise your brain and tone your HR muscles so that you’re able to recognize issues that can present risks to your organization in California.

Learning Objectives:

  • Key elements of California wage and hour law: timekeeping, meal and rest periods, make-up time, final wages, etc.
  • Exempt and nonexempt employee classifications and how California's rules differ from federal guidelines.
  • Leave administration: California's unique laws, pregnancy disability leave, California Family Rights Act, bone marrow/organ donation, military spousal leave and children's school leave, etc.
  • Harassment and discrimination: a primer on California's protected categories and unique procedures for handling complaints.
  • Employee benefits regulations: vacation, sick, paid time off and kin care, etc.
From Intake to Resolution: Best Practices in Internal Investigations
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: HR Expertise
Presenter:
Glen E. Kraemer, Partner, Hirschfeld Kraemer, LLP
Workplace Application:
Learn how to effectively conduct investigations involving harassment, discrimination or retaliation. 

This workshop explores the essential skills necessary for conducting internal investigations into claims of employee misconduct, including charges of harassment, discrimination, retaliation and violence. Using interactive case studies, you’ll engage in a step-by-step fact-finding process, practicing techniques for questioning and credibility assessment. Model forms and guidance on preparing unassailable documentation of process and conclusions are included throughout.

Learning Objectives:

  • Learn effective questioning techniques and investigation process considerations.
  • Understand how to deal with the reluctant claimant, angry respondent and uncooperative witness.
  • Develop confidence in the proper use of tools for credibility assessment, including witness demeanor and bias, and integration of corroborating and circumstantial evidence into your conclusions.
  • Prepare bulletproof documentation of your process and findings of fact.
Future Skills: Critical Thinking for HR
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: Business Acumen, Critical Evaluation, Leadership & Navigation
Presenter:
Karl James Ahlrichs, Senior consultant, Gregory and Appel
Workplace Application:
Learn to become a better critical thinker and decision-maker. 

No skill is more important in business today than the ability to understand, analyze and act on information effectively and responsibly. HR professionals who are savvy, sharp critical thinkers can cut through ambiguity and information overload, to quickly zero in on what is really important. Yet years of leadership experience do not automatically provide critical thinking skills; something more than experience must be necessary, since even highly experienced business leaders sometimes make bad decisions that damage themselves and their organizations. This workship will cover cognitive techniques and critical-thinking tools to enhance decision-making under pressure and strengthen your impact. We'll use real-life examples to examine why incompetence, bad character or low intelligence generally aren't to blame when leaders and organizations blunder.

Learning Objectives:

  • Critical thinking theory and practice, with case studies focused on HR decision making.
  • Group dynamics that apply to HR issues.
  • Methods that work in group environments that you can apply to your organization.
Leadership Skills for the Senior HR Professional: Mastering the Art of Negotiation
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: Business Acumen, Communication, Leadership & Navigation
Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
Learn how to effectively negotiate with any CEO, vendor or employee through a step-by-step process that creates a win-win scenario for all parties. 

If you think negotiating skills are only for salespeople, think again—every work relationship entails some negotiation. While often linked to sales or business, negotiation actually pervades all aspects of a senior HR professional's work life. You have to negotiate to succeed in all of these situations: trying to increase your company's productivity levels; considering the expansion of product lines (and people); acquiring a competitor or being acquired; leading a team to increase employee engagement; attempting to get the best deal from your new benefits provider; and asking for your own well-deserved promotion. A successful negotiation isn't just about getting what you want at all costs. Rather, it's about engaging in a discussion to listen, learn and understand the other party’s goals and objectives, then finding a win-win scenario in which everyone benefits. This workshop takes the mystery out of negotiation by showing you how to create a step-by-step process whereby that can happen.

Learning Objectives:

  • Evaluate the eight critical pre-negotiation success factors from both sides’ perspectives: goals, trade-offs, alternatives, relationships, expected outcomes and consequences, balance of power, and win-win solutions.
  • Develop confidence and keep your emotions in check during a negotiation, even if the other side gets personal or nasty.
  • Set the stage for success and stay on track when parties start to filibuster.
  • Prepare to take the lead with practice negotiations.
  • Learn how and when to use five negotiation styles: avoid, accommodate, force, compromise and collaborate.
Leading Change: Critical Skills for HR Professionals' Careers and Organizations
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: Communication, Leadership & Navigation
Presenter:
Barbara Anne Trautlein, Principal, Change Catalysts, LLC
Workplace Application:
Emerge with new insights and actionable strategies to make a meaningful, positive impact to shape the future for your careers and organizations. 

The failure rate of major organizational change is shockingly high: 70% or more! Considering a large portion of that statistic is due to "people issues," organizations around the world in this time of massive disruption across industries desperately need the unique and valuable perspective that only HR can bring to the table. The percentage of organizations that equip their people to lead change (not just manage change or cope with change) is shockingly low. Effectiveness in the HR role hinges upon contributing to successful change. In this highly interactive workshop, based on neuroscience and psychology, you will diagnose your style of leading change and obtain actionable coaching to develop this critical competency, which will bolster your ability to overcome resistance to new ways of working and partner with key stakeholders in the change process. The correlation between agile cultures and agile leaders is clear and compelling. By learning to lead change, which includes developing change leadership capacity in your organization, you are poised to make a strategic, bottom-line impact. You will walk away with both actionable tactics to influence change more effectively yourself as well as real-world strategies to develop this capability in the leaders, teams and organizations you serve.

Learning Objectives:

  • Learn to lead change and engage stakeholders up, down and across your workplace to increase your influence and impact for your organization, team and career. 
  • Diagnose one's own change leader style (strengths, blind spots and developmental tactics) as well as how to assess and enhance one's organization's approach to building change leadership capability.
  • Reframe resistance to change from enemy to ally and explore how to leverage resistance as a powerful source of information to adapt one's influence style to build relationships that get results.
  • Discover how to engage the heart, enlighten the head and equip the hands to get people moving in positive new directions so change sticks.
  • Emerge as a more competent and confident—and less stressed and frustrated—leader of change.
Succession Planning for Results: Strategic Insights and Practice Guidelines for Building a Strong Talent Pipeline
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: HR Expertise, Leadership & Navigation
Presenter:
Amy Hirsh Robinson, MBA, Principal, Interchange Group
Workplace Application:
Effective succession planning practices prepare and shape leaders for the roles and challenges of the future, not the past. When positioned for simplicity and results, succession planning engages management, develops careers and builds strong leadership pipelines. 

Disruptions to business models, demographic shifts, automation and economic volatility have changed leadership requirements for organizations, yet there is little practical discussion about how to retool succession planning and leadership development practices to meet evolving future needs. As a result, most succession plans are irrelevant to today’s business challenges. This workshop will take a strategic look at the competencies and roles necessary to lead organizations of the future and a practical guide to building an effective succession planning practice in your organization. You will utilize hands-on guides and interact with the instructor, a thought leader in the field of talent management, and peers to map out and apply the best succession planning practices for your organization. You will be grouped by industry, type and size to share common problems and discuss meaningful solutions to the unique challenges you face. This is a working session full of real-world examples and thoughtful frameworks to achieve results.

Learning Objectives:

  • Learn the seven trends disrupting traditional succession planning models and leadership competencies.
  • Gain successful strategies for building and promoting the business case for succession planning in your organization.
  • Obtain the key components of an effective succession planning program and pitfalls to avoid.
  • Gain a framework for identifying critical roles to include in succession planning.
  • Learn five steps for retooling succession planning and leadership development for simplicity and success.
The Basics & Beyond: Everything You Need to Know About Building LGBTQ+ Inclusion in the Workplace
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, HR Expertise
Presenter:
Tara B. Taylor, Education and Outreach director , Maryland Commission on Civil Right
Workplace Application:
Learn strategies and best practices for implementing inclusive workplace practices and managing common human resource scenarios that involve lesbian, gay, bisexual, transgender, queer, questioning and other gender/sexual minority (LGBTQ+) employees. 

Workplaces that go beyond nondiscrimination policies to cultivate climates of true inclusion are a win-win for both employers and employees. In fact, increasing research shows that capitalizing on effective LGBTQ-inclusion practices can lead to higher productivity, better rates of talent attraction and retention, increased innovation, higher employee satisfaction, and overall bottom-line benefits for employers of any size. This highly interactive session will provide an in-depth look at the unique needs and experiences of LGBTQ+ workers; review current legal requirements; examine real-life case studies; give examples of effective inclusion policies; and offer best practices for addressing common human resources scenarios involving LGBTQ+ employees. You will walk away with plenty of easy-to-implement ideas for the everyday workplace as well as resources and support for developing your organization’s DEI (diversity, equity & inclusion) efforts.

Learning Objectives:

  • Become more familiar with current LGBTQ+ inclusive terminology, pronoun usage and relevant data that impacts LGBTQ+ employees.
  • Understand the differences among terms including sex assigned at birth, sexual orientation, gender identity and gender expression.
  • Learn best approaches for policies and practices for transgender and transitioning employees.
  • Explore specific human resources scenarios that involve LGBTQ+ workers.

Discuss and develop strategies to create more welcoming and inclusive workplaces for LGBTQ+ employees.

The Policies and Procedures for Your Workplace Drug/Alcohol Testing Plan That Will Keep You from Getting Smoked in Your State
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: HR Expertise, Leadership & Navigation
Presenter:
John Constantine, President and CEO, ARCpoint Franchise Group
Workplace Application:
Gain a better understanding of the evolving landscape of marijuana laws and how your company should be adjusting its policies and procedures to align with these new laws. 

Drug and marijuana laws are changing rapidly and differing across states. HR professionals are finding it a challenge to navigate laws and stay informed of the latest drug-testing policies and procedures. In this half-day workshop, you will get the tools you need to review and update your workplace drug and alcohol policies and understand the procedures that need to be put into place to adhere to those policies. In the presentation portion, you will learn a high-level state of affairs, state-by-state comparisons, general risk data and relevant case studies. It will be followed by an interactive working session with peers to review current policies and draft updated versions. You will be asked to bring copies of your current policies for the working session.

Learning Objectives:

  • Learn where we stand today with marijuana and CBD laws.
  • Understand the importance of drug testing policies AND procedures: It’s not as hard as you might think!
  • Learn the key components to a drug and alcohol testing policy that will meet the requirements of your state laws.
  • Understand drug testing policies and the correlation to job descriptions.
  • Participate in working sessions designed to assist you with building the right program for your company to mitigate your risk and make you the corporate hero.
The Realities of Employee Engagement and the Employee Experience
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, Relationship Management
Presenter:
David S. Cohen, Founder and contrarian consultant, DS Cohen & Associates
Workplace Application:
Learn how to unbundle concepts of employee engagement, employee experience, employee value proposition and employee lifetime value, in order to focus on what is meaningful for your employees. 

Employee engagement is an overused, variously defined term that causes much confusion. While engagement is something that every employee hopes for and every employer desires, surveys say that engagement is low and disengagement high. The issue is how to distinguish the concept of employee engagement from the concept of a good employee experience. A company that can retain its staff and meet its objectives can be the right place for an individual employee; from a practical perspective, however, it may not be the right place for every employee. A great work environment for some may not be great for others. Focusing on what is meaningful for your employees is essential for a talent-driven company. There is no one right answer.

Learning Objectives:

  • Ask the correct questions to define employee engagement, employee experience, employee value proposition and employee lifetime value in your company.
  • Understand the definitions, decode the anachronisms, differentiate between the concepts and learn their impacts.
  • Understand the drivers of employee engagement: what executives say they will do for people versus what they and other managers actually do.
  • Know the six key factors that determine employee engagement, which leads to productivity, innovation and retention.
  • Put into perspective the rhetoric and consultant-speak concerning employee engagement.
Conference Orientation
06/28/2020 11:00 AM - 12:00 PM |

Details coming soon.

Educational Program | HR Department of One: Strategies for Success**
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required

10.50 SHRM PDCs | Competencies: Communication, Critical Evaluation, HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes three post conference virtual sessions. Additional fees apply.

**This program is associated with a SHRM HR Department of One Specialty Credential and will fulfill the Educational Program component.

Program Overview

Heading an HR Department of One (HR DOO) is a daunting task - time is short, resources are limited, and constantly shifting priorities can be a major issue. HR DOOs are expected to think strategically, manage the full spectrum of HR responsibilities, and serve an entire organization, all while keeping up-to-date on everchanging regulations in the employment law landscape.

So, how do you elevate HR as a solo practitioner? How can you balance strategy and operations? How do you best demonstrate the value that HR brings to your organization? Join other HR DOOs in this 10-hour interactive learning program designed to help you analyze and enhance the HR practices in your organization. The program uses a three-step framework (Assess, Build, Map) and hands-on exercises to help you measure your current practices, build a set of realistic best practices, and map those practices to what is achievable in your organization.

Join fellow HR DOOs and your expert instructor during a series of topic-based, in-depth conversations and activities focused on four distinct themes relevant to HR DOOs: Employing Strategies for Retention (including Talent Acquisition, Workforce Development, and Employee Engagement), Shaping Positive Culture, Balancing Strategy and Operations, and Communicating with Impact. Grow your HR DOO toolbox as you leave with practical tools and techniques that will help you grow your skills and meet the challenging needs of your organization.

Program Objectives
How You Will Benefit:
- Use the framework of assess, build, map to create a realistic plan for analyzing and elevating HR in your organization
- Define talent acquisition strategies that attract more quality candidates
- Identify employee development and engagement strategies that impact employee retention
- Assess your organizational culture and determine the role HR plays in maintaining and shaping culture
- Determine the balance between strategy and operations in your approach to HR
- Describe communication strategies for building effective relationships with business leaders

Concurrent Sessions
06/28/2020 01:00 PM - 02:15 PM |

Session details and offerings coming soon. 

The Top 5 Priorities for an HR Department of One
06/28/2020 01:00 PM - 02:00 PM |

| Competencies: Business Acumen, Leadership & Navigation
Presenter:
Jennifer Currence, SHRM-SCP, MBA , President, The Currence Group

HR in small businesses is often pulled in so many different directions that it's difficult to manage priorities and still have time to inspire others. Based on a survey of actual small business HR professionals, this session is a collection of your voices bringing to light the issues you face. In this interactive session, you will learn practical and strategic tools to overcome obstacles to achieving your top priorities.

Learning Objectives:

  • Top 5 priorities (in order) facing HR in small businesses.
  • Why they are priorities; including changes in laws, business environment, and economic drivers.
  • Practical and inexpensive (even free!) solutions to the Top 5 Priorities that small businesses can use right away.
Opening General Session
06/28/2020 02:30 PM - 03:30 PM |

Details coming soon!

Opening Reception in the Expo
06/28/2020 04:00 PM - 07:00 PM |

The SHRM Exposition is the largest HR solutions center in the world. Be sure to check out products and services from every aspect of human resources in the SHRM Exposition. Discover new products, services and solutions that you need as you walk through more than 675 exhibiting companies on the show floor.

A complete list of all participating companies can be found in the Exhibitor & Sponsor Resource Guide in your conference bag or in the SHRM Events app.

06/29/2020

Senior Leadership Program | Investing in People With Data-Driven Solutions**
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
06/29/2020 10:00 AM - 01:30 PM | Additional Fee & Registration Required

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.

Program Overview

In this program, senior-level HR professionals will learn to assess the financial impacts of strategically-focused HR initiatives in areas such as staffing, training, employee health and wellness, attitudes and engagement, and work-life programs. Participants will explore strategies for communicating data-driven findings to executives and senior-level peers and encourage people investments that lead to better organizational outcomes.

Program Agenda

Saturday, June 27th:

8:30-9:45: Intro, workshop overview; Making HR Measurement Strategic
9:45-10:00: Break
10:00 -11:15: Analytical Foundations of HR Measurement
11:15-11:30: Break
11:30-12:45: Talent Management as a Source of Competitive Advantage
12:45-2:00: Lunch
2:00-3:15: The Hidden Cost of Absenteeism
3:15-3:30: Break
3:30-5:00: The High Cost of Employee Separations

Sunday, June 28th:

8:30 - 9:45: Employee Health, Wellness, and Welfare
9:45-10:00: Break
10:00 -11:15: Employee Attitudes and Engagement
11:15-11:30: Break
11:30-12:30: Financial Effects of Work-Life Programs
12:30-1:30: Lunch

Monday, June 29th:

10:00-11:15: The Payoff from Staffing Programs
11:15-11:30: Break
11:30-12:30: The Payoff from Training and Development Programs; Summary and Conclusions
12:30-1:30 Lunch

**Your registration fee includes a copy of Investing in People (3rd ed., 2019).

Presenters

Wayne Cascio, Ph.D., Distinguished Professor, University of Colorado and Robert H. Reynolds Chair in Global Leadership, and Alexis Fink, Vice President, People Analytics and Workforce Strategy at Facebook

Wayne is the co-author of Investing in People: Financial Impact of Human Resource Initiatives, Third Edition.

Senior Leadership Program | Powerful Leaders: Transform Your Personal Brand and Executive Presence**
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
06/29/2020 10:00 AM - 01:30 PM | Additional Fee & Registration Required

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.


Program Overview

You are a powerful leader, and you know it. But top management continuously overlook you. Strong leadership competencies are critical, but every determined professional must possess poise, executive presence, and confidence. Leaders with a focus on the C-Suite or an executive role must also become the respected strategic resource. This requires a deliberately developed personal brand that has been carefully crafted to communicate who you are, what you have, and the value you bring to the organization. How you package, position and promote yourself is critical to your success. This senior leadership program is built for the sole purpose of taking you step-by-step through a proven process to transform your brand and elevate your career!

Presenter

S. Renee Smith, CPC, President of S Renee Smith (SRS) Productions, Inc.

Website: https://srenee.com/

**Your registration fee includes copies of two of S. Renee Smith's books, 5 Steps to Assertiveness and The Bridge To Your Brand.

Senior Leadership Program | Presented by Cornell University Faculty - Bold HR: Leading Through Influence*
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
06/29/2020 10:00 AM - 01:30 PM | Additional Fee & Registration Required

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.

Program Overview

Target Audience:  the program is intended to provide critical learning for HR Leaders who currently or aspire to support senior leaders and their leadership teams. Ideally, the participants are at a level where the leadership team has responsibilities for running an organization, business unit (e.g., division, product line, region), or larger business function (e.g., sales, supply chain, finance).  The key differentiator is that the participants sit on and support a leadership team.  HR specialists who frequently interact with and support line leaders may also be a fit for the program. 

Presenters

Chris and Brad to Professors from the Cornell Center for Advanced HR Studies (CAHRS).

Program Objectives

The goal of the program is to help HR leaders develop knowledge and practice applying skills related to the emotional intelligence side of HR leadership.  In particular, we focus on helping leaders to develop acumen on the topics of courage, providing coaching to senior leaders on talent issues that impact senior leadership team capabilities, understanding senior leadership team dynamics  and supporting high performance teams, and managing and influencing organizational politics. Whereas other programs focus on enhancing HR functional knowledge or HR strategy, this program is intended to help HR leaders build out their capabilities tied to the coaching and advisory part of the role as HR leaders in a leadership team. 

Program Agenda

Saturday, June 27th:

8:30- Noon: Introduction and overview of the Program

Review of the Role of HR Leaders and Underlying Competencies

Importance of Courage
• What is courage?
• Courage and purpose
• Cases on courage

Relationships and Influence as an HR Leader

1:00-5:00: Role of HR leader as Talent Architect

Spotting high potential talent
• Talent assessment
• Talent conversations and planning

Developing high potential talent
• Developing talent through experiences
• Responding to derailment

 

Sunday, June 28th:

8:30 - 1:30: Senior Leadership and Agile Teams

Senior leadership teams
• How are they different than other teams
• Common problems
• Starting up and coaching senior leadership teams

Agile teams
• Structuring and supporting agile teams
• Case exercise on agile teams

 

Monday, June 29th:

10:00-1:30: Role of HR Leader in Managing Organizational Politics

Organizational politics
• What are politics
• Dynamics behind politics
• Case exercise on managing politics

 

Registration
06/29/2020 07:00 AM - 07:00 PM |

Registration is located in the Grand Lobby of the Convention Center. Please bring a printed copy of your bar code registration email or present it via your mobile device. Here is where you will get your badge and conference materials.

There will be self service kiosks (to print your badge) located next to Attendee Registration in the Grand Lobby and also in the North Lobby near the shuttle dropoff. You will then need to get your conference bag at the Bag Pick Up Area in the Grand Lobby and North Lobby near the shuttle drop off.

Please note: If you are a speaker, volunteer, or press - please refer to your logistics email for the location to check in and pick up your badge. You do not get your badge at Attendee Registration.

Concurrent Sessions
06/29/2020 07:30 AM - 08:45 AM |

Details and offerings coming soon!

Recognizing & Reducing Implicit Bias throughout Your Talent Life Cycle
06/29/2020 07:30 AM - 08:45 AM |

| Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation
Presenter:
Eric Ellis, President and CEO, Integrity Development Corporation
Workplace Application:
This interactive session will highlight several proven solutions participants can implement immediately to transform the effectiveness of their talent management and development systems. 

As companies fully include talent from diverse groups, raising awareness and developing skills to both recognize unconscious bias and reduce its impact will improve talent management-from recruiting candidates to assessing and promoting leaders. This is important as a significant body of research highlights the measurable impact that bias plays in these important processes.

 Francesca Gino, Harvard Business School professor says, (Biases) "cause us to make decisions in favor of one person or group to the detriment of others... which leads some of the best people managers to not recognize some of the talents, skills, and abilities of diverse employees."

 Learning Objectives:

  • Defining where in the talent life cycle implicit bias could have its greatest impact. (Talent acquisition/recruitment, employment assessment/selection, on-boarding, training & development, performance management, succession planning.)
  •  The key competencies necessary to recognize and mitigate the influence of individual and institutional bias.
  • Practical tools for reducing the impact of unconscious bias in the performance appraisal process.
  • Engage participants through digital polling tools and Q&A (We will respond to digital questions and seek participant input regarding best practices and challenges faced.)
Stop Waiting for Permission: Be the HR Leader You Know You Can Be Today!
06/29/2020 07:30 AM - 08:30 AM |

Presenter:
Sabrina Baker, SHRM-CP, Founder, Acacia HR Solutions

HR professionals, especially those in small environments, have fought for decades to be seen as true business partners in their organizations by getting other leaders to see them as equals. However, many of us who are ready to lead wait for permission before pushing ahead, and often, we wait too long. Learn how to make monumental changes and add value to your organization by owning your abilities and claiming your power. Discover how to take action towards becoming a stronger leader and business partner.

Learning Objectives:

  • Streamlining the day-to-day processes keeping you "in the weeds" administratively.
  • Learning the business and thinking like a CEO.
  • Empowering others to handle employee issues.
  • Leveraging technology to make better business decisions that align organization and people goals.
  • Looking ahead to create strategic plans that create opportunities for employees to thrive.
The ROI of Kindness: Shaping a One-of-a-Kind Culture That Drives Success
06/29/2020 07:30 AM - 08:45 AM |
Track: Culture

| Competencies: Business Acumen, Communication, Global & Cultural Effectiveness
Presenter:
Brad Karsh, Founder and CEO, JB Training Solutions

What if we told you that your organization's key driver for success should be kindness? Would you scoff at the idea that something typically associated as "warm and fuzzy" could be your primary driver of business results and creator of an unbelievable culture that engages both employees and customers? At a time when business is moving at breathtaking speeds and competition is fierce, the irrefutable evidence shows that infiltrating your culture with kindness is the secret sauce to delivering an unprecedented ROI. You will hear accounts from best-in-class organizations, including Southwest Airlines and Chick-fil-A, on how kindness has propelled their success, and how you can take actionable steps to put kindness at the forefront of your organization's culture.

Learning Objectives:

  • Recognize and create the strong business case for kindness in the workplace.
  • Utilize proven techniques from world-class organizations where kindness is a key value.
  • Inspire kindness to build loyal employees and customers who become raving fans.
  • Develop new ideas and implement effective strategies that build a positive and kind culture.
  • Boost employee and customer engagement through methods that anyone can implement.
General Session
06/29/2020 09:00 AM - 10:00 AM |

Details coming soon!

Exposition Open
06/29/2020 09:30 AM - 04:00 PM |

The SHRM Exposition is the largest HR solutions center in the world. Be sure to check out products and services from every aspect of human resources in the SHRM Exposition. Discover new products, services and solutions that you need as you walk through more than 675 exhibiting companies on the show floor.A complete list of all participating companies can be found in the Exhibitor & Sponsor Resource Guide in your conference bag or in the SHRM Events app.

Concurrent Sessions
06/29/2020 10:30 AM - 12:00 PM |

Details and session offerings coming soon!

Employee Relations for the Department of One: The Case of Hot Mess Tess
06/29/2020 10:30 AM - 11:45 AM |

| Competencies: Communication, HR Expertise, Leadership & Navigation
Presenter:
Amanda Haddaway, SHRM-SCP, Managing director, HR Answerbox

Effectively dealing with employee relations situations is a rite of passage for most HR professionals, but sometimes even very skilled practitioners come across a situation that makes them raise an eyebrow. As a department of one, you don't have the luxury of having an entire in-house team to help you solve these unique situations, so we've talked to HR professionals across the country to come up with solutions and expert advice. In this entertaining session, you'll hear these stories, as well as learn practical tips for dealing with these interesting scenarios.
Learning Objectives:

  • A model for systematically approaching employee relations issues.
  • Effective strategies for solving sample employee relations situations.
  • When it makes sense to involve legal counsel.
Fixing Feedback: A Movement to Build a Positive Feedback Culture
06/29/2020 10:30 AM - 12:00 PM |
Track: Culture

| Competencies: Communication, Consultation, Leadership & Navigation
Presenter:
Tamra T. Chandler, Founder and CEO , PeopleFirm LLC
Presenter:
Laura Grealish , Executive leadership consultant , PeopleFirm LLC

"Can I give you some feedback?" Why does this question always seem to make our blood pressure rise and defenses go up at the mere mention of the word? Join PeopleFirm in exploring the science behind feedback to gain an understanding of why we fear it and how to fix it. Practice some mind and body hacks and adopt a simple conversational model that you can apply immediately to help build a positive culture of feedback organizationwide.

Learning Objectives:

  • Understand your own feedback narratives and reflect on how it shapes your feedback conversations.
  • Apply our new definition of feedback and commit to a shift in the various roles you play in feedback.
  • Ease your own feedback anxiety with science-based mind and body hacks.
  • Increase your capacity to make connections that engender trust and support constructive feedback.
  • Lay a new foundation for fixing feedback and optimize your role as a seeker, extender and receiver of feedback.
LGBTQ+ Knowledge for the HR Professional: Awareness, Etiquette and Best Practices
06/29/2020 10:30 AM - 12:00 PM |

| Competencies: Communication, Global & Cultural Effectiveness, HR Expertise
Presenter:
Tara B. Taylor, Education and Outreach director , Maryland Commission on Civil Right

Although efforts have been made in recent years to advance equality for Lesbian, Gay, Bisexual, Transgender, Questioning, Queer, and other gender and sexual minorities, there are still many instances where LGBTQ+ people find themselves excluded, unwelcome, and uncomfortable in the workplace. According to the Human Rights Campaign, an average of 50% of employees report hiding their sexual orientation at work due to hostility, prejudice, discrimination and mistreatment in the workplace.

 During this interactive session attendees will:

     • Become more familiar with the most current LGBTQ+ inclusive terminology;

     • Understand the differences among the terms:  sex assigned at birth, sexual orientation, gender   identity, and gender expression;

     • Discuss workplace issues including equal employment laws, policy recommendations, bathroom inclusion requirements, as well as data collection and reporting best practices;

     • Discuss specific human resources scenarios that involved LGBTQ+ workers; and

     • Walk away with concrete strategies to create more welcoming and inclusive workplaces for       LGBTQ+ employees.

MEGA SESSION The Cherry on Top: How to Add Value to Your People, Products, and Services
06/29/2020 10:30 AM - 11:45 AM |
Type: Mega Session
Track: Culture

| Competencies: Communication, Relationship Management | Intended Audience: Mid-Level
Presenter:
Steve Gilliland, CSP, CPAE, Best-selling author & speaker, Steve Gilliland, Inc.
Workplace Application:
Learn how to create a culture that is more productive and more efficient by adding value. 

What adds value? Great companies with great cultures add value to their people, products, and services. Added value is not always about money, discounts or give-a-ways. A quality product or service is only a slice of why customers will do business with you. Superior organizations add value to their people. No matter what your company does, it will descend or ascend based on the value it creates in someone's life. If it doesn't meet a need or want, then it's not value. This eye-opening session will show you how to add the right value and lower employee absenteeism, attract new hires, and create a workplace that can pay off in huge and surprising ways. This session is about placing The Cherry on Top by developing and delivering value you in everything you do.

Learning Objectives:

  • Learn how to become the effective communicators that you desire to be and need to be, to end communication obstacles.
  • Learn how to build trust, foster cooperation, and build commitment.
  • Learn how to cooperate with others and compete with yourself that will enable you to learn more, grow more, and add more value. You will learn how to make employees feel valued, motivate their participation, and build relationships that positively impact people.
Lunch in the Expo
06/29/2020 11:45 AM - 01:30 PM |

Join us in the SHRM Exposition for lunch!

Concurrent Sessions
06/29/2020 01:30 PM - 03:00 PM |

Details and session offerings coming soon!

Diversity and Inclusion Fails? Fix It with Mentoring
06/29/2020 01:30 PM - 02:45 PM |

| Competencies: Consultation, Critical Evaluation, HR Expertise
Presenter:
Jenn Labin, Chief talent & diversity officer , MentorcliQ

Research has repeatedly demonstrated that organizations with more diversity in leadership roles show increased profitability, are more competitive and agile in the marketplace, have a greater level of innovation, and have higher customer satisfaction rates. When implemented well, mentorship programs don't just break down walls and shatter glass ceilings, they build stairs to the next level of the organization. In this interactive session, Jenn Labin of MentorcliQ will discuss how successful organizations such as Nielsen, Bacardi, and AP launch results-driven mentorship programs that truly DRIVE diversity & inclusion.

Learning Objectives:

  • Apply the concepts of Community and Connection to launch mentoring programs that drive Diversity & Inclusion.
  • Identify three mentoring best practices from industry leaders to help create an inclusive culture.
  • Explore mentoring relationships as a solution for breaking down barriers to representation.
Help! I Have California on the Payroll. Now What?
06/29/2020 01:30 PM - 03:00 PM |

| Competencies: Critical Evaluation, Ethical Practice, HR Expertise | Intended Audience: Mid-Level
Presenter:
Brenda S. Kasper, SHRM-SCP, SPHR-CA, Partner, Kasper & Frank LLP
Workplace Application:
Ensuring wage and hour legal compliance and paying people properly is a key requirement of unlocking potential in your workforce. Attendees will learn the essential wage and rules required by California law 

California is the world's sixth largest economy so odds are strong your organization will soon have a California employee who needs to be properly paid.  This program demystifies California wage and hour law by identifying the essential legal rules that apply to the California employee at all stages of the employment life cycle.  It provides a deep dive into California payroll and wage and hour rules, including distinguishing between wage rules for non-exempt and exempt employees.  It also covers bonus, commission and final pay rules.  California wage law differs in key respects on whether to pay non-exempt employees for "de minimis" time and the data that must be included on employee pay statements, so this program details the California requirements.  The program will also provide tips on how best to document pay decisions so you can defend employee claims in any litigation under the California Fair Pay Act.

Learning Objectives:

  • How to comply with and enforce California wage and hour rules so you can effectively manage employees, reduce organization litigation risk and maximize employee engagement.
  • How multi-state employers can use ethical practice in determining how to comply with California wage and hour rules which may conflict with federal law and the laws of other states.
  •  How to audit the company's compliance with California wage and hour laws to ensure legal compliance and mitigate risk.
MEGA SESSION It’s Okay to be Human!! Proven Ways to Effectively Lead in Your HR Role
06/29/2020 01:30 PM - 03:00 PM |
Type: Mega Session
Track: Culture

| Competencies: Leadership & Navigation, Relationship Management
Presenter:
Steve Browne, SHRM-SCP, SHRM Board Member, Vice president of human resources, LaRosas, Inc.
Workplace Application:
Learn proven ways to be yourself and an effective HR leader in your organization. 

Working with people can be challenging. It’s easy to become overwhelmed, burned out and become a person who goes through the motions in HR. However, that’s not who we should be – ever!! This session will confront the reality of where HR is in today’s organizations and where it should go. It starts with us being genuine humans ourselves. All. The. Time. You’ll learn proven ways to be yourself and be the leader you were meant to be as a business professional who happens to practice HR.

Learning Objectives:

  • Be Human Yourself – Learn how it’s safe to be yourself at work. In fact, it will set the model for your entire organization’s culture.
  • Getting Unstuck – Move from being stagnant to being proactive and ahead of the furious pace everyone experiences.
  • The C’s Have It – Start effectively working with the executives on purpose in showing them the value of a people-centric company.
  • Invest in Others – Develop relationships with employees at all levels of the organization by intentionally investing your time.
  • Define the Workflow – Learn how to effectively balance the mix of project-oriented work, employee relations situations and the constant push of daily HR work.
Powerful: Building a Culture of Freedom and Responsibility
06/29/2020 01:30 PM - 02:30 PM |
Presenter:
Patty McCord, Workplace Innovator; Culture and Leadership Consultant; Former Chief Talent Officer, Netflix

Session description coming soon!

Shaping the Hiring Process in Small to Midsize Businesses
06/29/2020 01:30 PM - 02:30 PM |

| Competencies: Consultation, HR Expertise
Presenter:
Jodi Brandstetter, Chief, talent strategy , Lean Effective Talent Strategies LLC

For an HR department of one, recruiting and hiring is a top priority just like compensation, benefits, employee relations, etc.  Recruiting can take a lot of time and effort. Learn about daily to-dos that will help you streamline your recruitment process and automate areas to decrease the number of hours needed for recruitment and maintain a strong candidate experience and onboarding.

Learning Objectives:

  • Creating a recruitment strategy that is streamlined and efficient.
  • Understand how technology can assist with automation in the recruitment process.
  • Time management for the HR department of one to ensure you are able to recruit plus work on all other areas of HR.
Workforce 2030: Are You Ready?
06/29/2020 01:30 PM - 02:30 PM |
Type: Mega Session

| Competencies: Business Acumen, Critical Evaluation, Leadership & Navigation
Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.

In today's fierce global economy, your company's workforce can be the secret weapon to gain a competitive advantage. To do that though requires the senior HR executive to make decisions today to ensure your workforce is ready for the new world order. Do you know what it takes to get your workforce prepared for your company's 2030 strategic objectives? Are you able to convince your C-suite of what needs to be done now? If not, this is the session for you.   According to a new report from the McKinsey Global Institute, approximately 50% of current work activities are technically automatable through currently demonstrated technologies. By 2030, as many as 400-800 million positions could potentially be displaced by adoption of automation. In addition, higher cognitive skills will be required of the everyday worker including quantitative and statistical skills, critical thinking and complex information processing.  This is HR's moment to garner that seat at the C-suite table!

Learning Objectives:

  • The make-up of the 2030 global workforce and the impact on your current employee base.
  • Using gap, SWOT and fishbone analyses to determine where your company and employee base is in terms of their 2030 readiness.
  • How to ensure your company is a part of the 250-280 million new jobs created globally in the next decade.
  • Leading the charge for embracing new technologies including AI and other agile systems to increase the employee and customer experience.
  • How to shift managers to a performance model that empowers individuals to acquire valuable experiences, explore new roles, and continually reinvent themselves.
  • Creating an agile HR team where proactive (versus reactive) is the new norm to meet the expectations of the 2030 workforce.
Break in the Expo
06/29/2020 02:45 PM - 03:45 PM |

Join us for a break in the SHRM Exposition!

Building an Inclusive Culture: What the C-suite Needs to Know About Today’s Working Parents
06/29/2020 04:00 PM - 05:00 PM |

| Competencies: Consultation, Global & Cultural Effectiveness, Relationship Management
Presenter:
Katherine Wintsch, CEO & founder, The Mom Complex

Building a culture that's inclusive of working parents represents a significant change from the traditional view of corporate culture. Learn about the challenges of today's busy career-driven parents, and what makes them tick and what makes them quit. It’s different than what you might think. Based on research and insights, Katherine Wintsch of The Mom Complex will reveal the key touchpoints that drive working parents at work and at home. Understanding the next generation of working parents can help you create a parent-friendly culture and drive bottom-line growth.

Learning Objectives:

  • How can we get upper management to buy in?
  • What are the key elements of a parent-friendly culture?
  • What drives parents at work and at home?
  • What are key strategies for understanding and retaining parent employees?
  • What's the bottom-line impact?
Concurrent Sessions
06/29/2020 04:00 PM - 05:00 PM |

Details and session offerings coming soon!

06/30/2020

Registration
06/30/2020 07:00 AM - 07:00 PM |

Registration is located in the Grand Lobby of the Convention Center. Please bring a printed copy of your bar code registration email or present it via your mobile device. Here is where you will get your badge and conference materials.

There will be self service kiosks (to print your badge) located next to Attendee Registration in the Grand Lobby and also in the North Lobby near the shuttle dropoff. You will then need to get your conference bag at the Bag Pick Up Area in the Grand Lobby and North Lobby near the shuttle drop off.

Please note: If you are a speaker, volunteer, or press - please refer to your logistics email for the location to check in and pick up your badge. You do not get your badge at Attendee Registration.

Concurrent Sessions
06/30/2020 07:30 AM - 08:45 AM |

Details and session offerings coming soon!

General Session
06/30/2020 09:00 AM - 10:00 AM |

Details coming soon!

Exposition Open
06/30/2020 09:30 AM - 02:00 PM |

The SHRM Exposition is the largest HR solutions center in the world. Be sure to check out products and services from every aspect of human resources in the SHRM Exposition. Discover new products, services and solutions that you need as you walk through more than 675 exhibiting companies on the show floor.

Coffee Break in Expo
06/30/2020 10:00 AM - 11:00 AM |

Join us in the SHRM Exposition for a cup of coffee!

Concurrent Sessions
06/30/2020 11:00 AM - 12:30 PM |

Details and session offerings coming soon!

Do the Right Thing: A Workplace Harassment Prevention Simulation
06/30/2020 11:00 AM - 12:30 PM |

| Competencies: Critical Evaluation, HR Expertise
Presenter:
Brad Karsh, Founder and CEO, JB Training Solutions
Workplace Application:
Everyone, regardless of title, has a vital role in creating a culture that is safe and inclusive to all where we feel empowered to do our best work. Whether you're a bystander or you experience a hostile work environment, this course empowers participants with the tools to identify and address harassment in the workplace. 

Finally, a sexual harassment training that won't leave you bored to tears! In this highly-interactive, simulation-style training, participants step into a management role at a fictitious company and start seeing and hearing things that might be, that could be...sexual harassment. Over the course of the training, you are presented with information about what people are doing and saying in the company and you'll have to decide if (and how) you're going to respond. But don't worry, this training will also arm you with the information you need to identify and address sexual harassment.

The bottom line is that harassment prevention is not the sole responsibility of HR - every employee, manager, and leader should be involved. In this program, we help you arm employees at all levels with the skills to define harassment and address the business risks associated with tolerating unacceptable behaviors.  It's guaranteed to be both eye-opening and engaging.

Learning Objectives:

      • Understand the critical distinction between impact and intent.

     • Identify quid pro quo vs. hostile work environment harassment, and retaliation.

     • Take action if you do experience or witness harassment.

     • Know what to do if an employee shares a harassment complaint with you.

     • Avoid unintentionally contributing to a hostile environment for others.

MEGA SESSION Influence Emotion to Motivate Action: Communication Techniques to Engage, Captivate and Persuade
06/30/2020 11:00 AM - 12:15 PM |
Type: Mega Session

| Competencies: Business Acumen, Communication, Consultation
Presenter:
G. Riley Mills, Co-founder & COO, Pinnacle Performance Company
Workplace Application:
"The World We Shape" happens one conversation at a time with every employee at every level of the organization every single day. Effective communication plays a critical role in the four key factors for increasing fulfillment: listening, setting expectations, showing appreciation, and empowering employees. 

Want to boost employee engagement? Cultivate a more effective management and leadership pipeline? Increase the potential for change management success? To solve today's most pressing people issues and strategies, HR/talent development professionals must address the number one skills gap, according to LinkedIn's Workplace Learning & Development Report: communication skills. A company's success depends on its employee's ability to deliver clear and concise information, from setting the vision, building consensus, and securing buy-in among internal and external stakeholders, to providing constructive feedback effectively. In this session, learn the secret communication techniques leaders and professional performers have used for centuries to influence emotion to motivate action.

Learning Objectives:

  • How to influence, persuade and motivate behavior change and action by influencing emotion.
  • How to clearly communicate your messages by aligning your voice and body language.
  • How to improve how you provide feedback, lead efficient meetings, and/or deliver critical information using a universal, three-step process for influential communication.
Lunch in Expo
06/30/2020 11:45 AM - 01:30 PM |

Enjoy lunch in the SHRM Exposition!

Grand Prize Drawing in Expo
06/30/2020 01:30 PM - 01:45 PM |

Come see who won the Grand Prize in the SHRM Exposition!

Active Shooter: Educating the Public to be Prepared
06/30/2020 02:00 PM - 03:00 PM |

| Competencies: Critical Evaluation, Leadership & Navigation, Relationship Management | Intended Audience: Senior-Level
Presenter:
Michael Peterson, Chief operations officer, The Orsus Group
Workplace Application:
Basic principles of Run, Hide & Fight, along with ALICE (Alert, Lockdown, Inform, Counter and Evacuate) procedures used by law enforcement officers. 

This training addresses today's most pressing issues facing companies when it comes to safety and security. This training touches on active shooter preparation and reactions, adverse terminations and workplace violence situations. How to identify, investigate and respond to this type of situation. The training brings awareness and empowers HR professionals, management and associates to minimize the risk of an incident occurring. This training has been given in the US, Europe and Latin America and continues to receive high marks from participants within diverse industries. The participants frequently tell us they feel empowered and better prepared after our presentation.

Learning Objectives:

  • Why it’s important to be educated and prepared in these situations
  • Why it’s an advantage to train and educate on this topic
  • What ALICE is, how to prepare, respond and react to it.
  • Teach skills that interrupt the physical and mental act of shooting accurately.
  •  Additional things we can do during these situations that will save lives
Concurrent Sessions
06/30/2020 02:00 PM - 03:30 PM |

Details and session offerings coming soon!

Nine Minutes on Monday: The Surprisingly Simple Way to go from Manager to Leader
06/30/2020 02:00 PM - 03:15 PM |

| Competencies: Communication, Leadership & Navigation | Intended Audience: Mid-Level
Presenter:
James Robbins, President, The Robbins Group
Workplace Application:
Nine Minutes on Monday will give you a quick and simple blueprint to follow to increase the engagement, motivation, and productivity of your staff. 

Get ready for an inspirational, funny, and highly practical session to help you transform your leadership. Managers around the world are feeling the pressure of having too many plates to spin. Nine Minutes on Monday is a simple, easy-to-follow framework guaranteed to increase engagement and motivation among your staff. Thousands of managers around the world are seeing the results of using this simple blueprint. By following the Nine Minutes on Monday process, you will see an increase in employee engagement, a greater loyalty in your staff, and higher morale among your team.

Participants will learn:

  • A simple framework to keep leadership priorities in front of you.
  • The nine, employee needs which lead to higher employee engagement and productivity.
  • Three simple questions to help create more purposeful workplaces.
  • The three essential ingredients employees need to make their jobs more motivational.
  • How to increase an employee's sense of autonomy at work.
Concurrent Sessions
06/30/2020 03:45 PM - 05:00 PM |

Details and session offerings coming soon!

Violence in the Workplace: A Personal Experience
06/30/2020 03:45 PM - 04:45 PM |

| Competencies: Communication, Critical Evaluation, Relationship Management | Intended Audience: Mid-Level
Presenter:
Kathleen H. McComber, SHRM-SCP, President , The HeaRt Group
Workplace Application:
Tools to implement a violence in the workplace plan, program, policy and prevention. 

This presentation will examine workplace violence statistics, preventive measures, and tools for managers to be aware of warning signs. In addition, Kathleen will share key steps and resources for any organization to use to enhance their Workplace Violence Prevention Program. The session will provide key steps and resources for any organization and their management team. The listing below provides some of the content provided.   Program and prevention ideas  Open communication and sensitivity training for employees  Prescreening and selection tips that lower the risk of negligent hiring  Risk and threat assessment information  Employee Assistance Programs and what they provide  Handling terminations to reduce the threat of violence  Kathleen will share her personal experience with violence in the workplace tragedy at her company and the lessons she learned.

Learning Objectives:

 After this session attendees will be able to:

  • Know the warning signs regarding employees who could act violently in the workplace.
  • Train managers and employees to recognize warning signs and alert leaders.
  • Conduct training on violence in the workplace Develop and implement a workplace policy .
  • Develop and implement hiring practices to reduce risk in hiring possible offenders Conduct a workplace threat and risk assessment
Tuesday Night Entertainment
06/30/2020 08:00 PM - 10:00 PM |

Details coming soon!

07/01/2020

Registration
07/01/2020 07:30 AM - 12:00 PM |

Registration is located in the Grand Lobby of the Convention Center. Please bring a printed copy of your bar code registration email or present it via your mobile device. Here is where you will get your badge and conference materials.

There will be self service kiosks (to print your badge) located next to Attendee Registration in the Grand Lobby and also in the North Lobby near the shuttle dropoff. You will then need to get your conference bag at the Bag Pick Up Area in the Grand Lobby and North Lobby near the shuttle drop off.

Please note: If you are a speaker, volunteer, or press - please refer to your logistics email for the location to check in and pick up your badge. You do not get your badge at Attendee Registration.

Concurrent Sessions
07/01/2020 08:00 AM - 09:00 PM |

Details and session offerings coming soon!

Concurrent Sessions
07/01/2020 09:15 AM - 10:15 AM |

Details and session offerings coming soon!

MEGA SESSION The Art of Executive Presence: A Professional Woman’s Guide to Commanding the Room
07/01/2020 09:15 AM - 10:15 AM |
Type: Mega Session

| Competencies: Business Acumen, Communication, Leadership & Navigation
Presenter:
Jennifer Lee, Director of Learning and Development, JB Training Solutions
Workplace Application:
This engaging course uncovers the transformative power of curating your personal brand by shaping your world and the world around you. Investing in your professional development is essential to reaching your full potential in the workplace - let this course be the first step. 

Women are told to Lean In, DRiVE, and put on their bossypants to achieve success in the working world. Studies show that cultural perceptions associate men with leadership qualities and women with nurturing qualities - putting women in a tough spot when it comes time to command a room and wow a crowd. This session will break down the critical components of professionalism and detail how you can create a positive impression, walk the line between too formal and too casual, and instill confidence in any audience.

Learning Objectives:

 • Make an action plan to master the finer points of business etiquette to wow right from the start.

• Navigate routine business situations such as presentations and meetings successfully.

• Enhance your professional image through dress, appearance, interactions, and communications.

• Build an executive rapport and trust with both internal and external teams.

 

Closing General Session
07/01/2020 10:30 AM - 11:30 AM |

Details coming soon!