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vice president, HR Innovations and Insights

Dr. Shonna Waters is the Vice President of HR Innovations and Insights (formerly known as “Research”) at the Society for Human Resource Management, where she leads the team that provides evidence-based insights, recommendations, and innovations at the intersection of people and work to improve the employee experience and business performance. Prior to joining SHRM, Dr. Waters spent over 15 years helping organizations make evidence-based decisions as an external and internal consultant. Most recently, she was the Technical Director of Human Resources Strategy and Program Design at the National Security Agency where she led the transformation of NSA’s promotion, performance management, and awards and recognition systems, the design and validation of the Agency’s analyst hiring assessments, and a variety of other evaluation and organizational performance projects. Dr. Waters holds a PhD in Industrial-Organizational (I-O) Psychology and Statistics, a certificate in Leadership Coaching from Georgetown University's Leadership Coaching Program in the Institute for Transformational Leadership, and is an Associate Certified Coach (ACC) through the International Coach Federation (ICF). Her work has been published in a variety of peer-reviewed journals, the Handbook of Employee Selection, and she has published over 50 technical reports and presented at over 25 professional conferences.