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Mega Session
MEGA SESSION Emotional Intelligence: Control Emotions to Positively Influence Actions and Performance
Room: TBD
Wednesday 06/26/2019 11:30 AM - 12:30 PM Add to calendar
1.00 SHRM PDCs | Competencies: Communication, Leadership & Navigation, Relationship Management | Intended Audience: Mid-Level
Workplace Application:
Control emotions to more positively influence actions and performance, and achieve higher levels of success for yourself and your organization. 

Recall when a co-worker was angry, your supervisor was frustrated or a friend was sad. The ability to understand, interpret and respond to others’ emotions has a crucial impact on professional and personal success. Discover how greater understanding and better management of our own emotions can influence the emotions of others—as well as increase self-confidence, significantly enhance performance levels, build stronger and more collaborative relationships, and achieve higher levels of personal and organizational success.

Learning Objectives:

  • Discover four core abilities that determine one's level of emotional intelligence and its impact on performance in the workplace.
  • Realize how your emotions and actions affect the people around you, and how you are viewed when they get the best of you.
  • Better control the emotions that have a negative impact on decision-making abilities and behavior.
  • Learn and apply key skills to develop your emotional intelligence and enhance your abilities.
Tracy Butz, CSP Photo
Presenter:
Tracy Butz, CSP, Owner,
Think Impact Solutions