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Communication affects every aspect of our day; even when we're not communicating, we're communicating. As an HR professional, you deal with managers who are frustrated with their employees, employees who are frustrated with their managers, and employees who are frustrated with their peers and upper management. By taking ownership of how we communicate with others, so we can receive enhanced communication from others, eventually resulting in stronger relationships, resulting, in turn, in stronger employee retention. Get the information and tips that allow you to intentionally control the power of your communication.
- The three components of communication.
- Three tips for enhancing your listening skills.
- The four-step approach to a difficult conversation.
- Tips for delivering effective messages.