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When employees face traumatic situations—mass shootings, deaths of family members, serious illness, natural disaster—how do we react as employers? We say that employees are one of the most important assets in our organizations, but what happens when the effects of trauma linger after headlines fade? The approaches that leaders and organizations take toward their employees will influence morale, engagement and retention. Learn how to foster strategic and spontaneous compassion to help employees and the organization survive pain, strengthen culture, and enhance peak performance, production and profits.
- Assess the current and future impact of employee trauma in your organization.
- Identify the types of compassion and understand how each type works to minimize the effects of trauma, proactively and reactively.
- Craft a variety of effective HR policies, procedures and practices.