Sessions

Find A Session

Concurrent Session
The Cost of Distrust and How to Avoid It
1.00 SHRM PDCs | Competencies: Relationship Management, Leadership & Navigation, Communication | Intended Audience: Midlevel
Workplace Application:
You will learn about the biology of trust and distrust and gain new perspectives for minimizing distrust. 

Everyone knows trust is critical to relationships and team health. Without it, productivity decreases, innovation disappears, and absences increase. How do we mitigate distrust when it is often invisible? The latest neuroscience helps us understand ways in which we intentionally and unintentionally build or break trust. Together we will explore how the brain reacts to stress, how that stress contributes to distrust, and explore ways for you to build trust.

Learning Objectives:

  • Explore the neuroscience of stress and how it impacts trust.
  • Learn about the concept of Amygdala Hijacking on the brain.
  • Identify four default stress responses and how they influence relationships.
Sarah Noll Wilson Photo
Presenter:
Sarah Noll Wilson, Chief edge officer,
Sarah Noll Wilson, Inc.