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Examine the behavioral competencies in the business cluster of the SHRM Body of Competency and Knowledge (BoCK) and how they apply to small businesses. Learn about each competency, hear real-life case studies of the competencies in practice, and discover practical ways to customize and implement the competencies in your HR job and throughout the workplace.
- A solid understanding of the three behavioral competencies within the SHRM BoCK business cluster.
- Real-life examples of each of the competencies.
- Practical implementation tactics to use on the job.
- Ideas for sharing the competencies with others in the organization via HR policies, procedures and programs.