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Concurrent Session
How to Build a High-Performing Global Workforce
Monday 06/18/2018 10:45 AM - 12:00 PM Add to calendar
1.25 SHRM PDCs | Competencies: HR Expertise, Global & Cultural Effectiveness | Intended Audience: Senior-Level

HR and Learning & Development (L&D) departments have traditionally devoted most of their time and effort to build workforce performance by creating and delivering structured learning interventions. Yet we know that more learning occurs as part of the daily flow of work than in the classroom or through an eLearning course. Organizations around the world are finding that the 70:20:10 methodology provides a unique opportunity to increase the value you offer and expand your influence through solutions that combine formal, social, and informal interventions; to make the shift from structured learning interventions (the “10”) to performance-based interventions (the “70”), and workplace collaboration (the “20”). In this session, you will experience what it is like to execute the different critical roles and tasks needed to apply the 70:20:10 methodology with business impact. Learn about how the 70:20:10 Methodology can add real value to your organization and HR/L&D working practices. During this session, you will:

  • Hear how the 70:20:10 methodology is being used in organizations across the world.
  • Learn how to apply a job aid to design a 70:20:10 solution with performance support in your own organization to achieve business impact.
  • Gather tips and tricks that will help you execute the critical tasks in the 70:20:10 methodology yourself so you can play the role of a performance detective, an architect, a master builder, a game changer and a tracker.


Charles Jennings Photo
Charles Jennings, Founder ,
70:20:10 Institute