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Our brains are not perfect. Some of the qualities that help us succeed can get in our way because efficiency and speed often come at the cost of accuracy. Unknowingly, we take mental shortcuts that often lead us to make inaccurate assessments of situations and people. Add stress and a whole different array of short cuts and trade-offs emerge. This is the world of unconscious bias. During this session, you will:
- Explore bias as a core human thought tendency driven by biological limitations within our brains colliding with the need to make decisions quickly in an increasingly complex business environment.
- Identify the different types of tactical bias that compromise effective decision making at both individual and group levels.
- Discuss how the brain uses implicit bias (bias about personal characteristics) in an attempt to protect itself.
- Learn and practice techniques for recognizing and interrupting both people and tactical bias patterns.