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SMART STAGE | Empathy Is the New Black. Learn Why Empathy is the Single Biggest Engagement Driver
Smart Stage
Tuesday 06/20/2017 10:20 AM - 10:38 AM Add to calendar
0.00 Not Available for Credit | Competencies: Relationship Management, Communication

This presentation will show you why the empathetic manager is the secret source to maximizing the engagement of employees. Because employee engagement is not linear (we all have good and bad days), one's engagement is often predicated by what happens AFTER work. While engagement is often seen as a top-down process driven by organizational management, learn why tomorrow's organizations need to foster improved relations between the manager and employee. This presentation will show you why empathy is a critical competency for tomorrow's manager and leader and will provide seven motivational drivers as well as how to use them to guide development and growth. You will leave with practical tools to coach employees on personal engagement, an investment in both the individual and the organization.

Bob Kelleher Photo
Bob Kelleher, Author of Louder Than Words, and CEO,
The Employee Engagement Group