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Ten thousand Baby Boomers reach age 65 each day and when they leave they take information and knowledge imperative to organizational sustainability. Before you lose the knowledge, skills and relationships that fuel your success and competitive advantage, you can be proactive in minimizing this risk and potential disaster. This session will discuss how to use technology and a structured approach to ensure that large amounts of tacit and technical knowledge do not escape your organization, but are captured and transferred. During this session you will learn:
- Practical strategies for ensuring quality knowledge transfer.
- How to identify knowledge holders, design transfer methods, create measurable action plans, and prepare and develop knowledge recipients.