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Concurrent Session
Plays Well with Others: How HR Can Wisely Assess and Manage Outside Vendors
Monday 06/19/2017 07:00 AM - 08:15 AM Add to calendar
1.25 SHRM PDCs | Competencies: Relationship Management, Critical Evaluation, Business Acumen | Intended Audience: Senior-level
Workplace Application:
You will learn tools and techniques to assess potential vendors and manage ongoing vendor relationships to lessen HR's liability and burden. 

Most companies rely on third parties to help run their HR programs and few have an intentional, systematic way of evaluating potential vendors and then managing performance on an ongoing basis. This session will cover vendor relationships from start to finish. You will learn:

  • How to manage HR vendor relationships, including how to negotiate and enforce Service Level Agreements and handle the shift to Software-as-a-Service contracting.
  • Techniques to assess vendors by creating processes that ensure full disclosure and transparency even with startup technology vendors that may not have proven track records (or even profits!). 
  • How to leverage risk management and contract negotiation to protect organizations from potential data breaches.
Matthew Kaiser Photo
Matthew Kaiser, Managing director, Lockton Benefit Group ,
Lockton Companies