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You hear it from your legal counsel all the time: document, document, document. But, in reality, they never teach you or your managers how to effectively transcribe your verbal coaching, counseling or disciplinary conversations into solid, bulletproof documentation. You will walk away with a usable framework and tips for perfecting your documentation. During this session you will learn:
· How to document expectations, policy violations, performance issues and consequences.
· How to properly document an employee's explanation and action plan.
· About documentation disasters that create liability.
· The seven steps to creating “bulletproof”documentation along with words to avoid, red flags for discrimination
and the benefits and hazards of electronic documentation.