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Preconference Workshop
#803 | Sherlock Holmes ... or Inspector Clouseau? How to Conduct Effective Internal Investigations
Additional Fee & Registration Required
Sunday 06/18/2017 08:00 AM - 12:00 PM Add to calendar
4.00 SHRM PDCs | Competencies: HR Expertise | Intended Audience: Senior-level
Workplace Application:
Using a combination of lecture, role-play and case studies, this workshop will provide techniques for effectively conducting impartial investigations involving harassment, discrimination or retaliation. 

This nationally renowned workshop explores the essential skills necessary to conduct an internal investigation into claims of employee misconduct—including charges of harassment, discrimination, retaliation and violation of violence-prevention policies. Using interactive case studies, you will engage in a step-by-step fact-finding process, practicing questioning and credibility assessment techniques. Preparation of unassailable documentation of process and conclusions along with model forms will be included throughout the program. This workshop will help you:

  • Learn effective questioning techniques and investigation process considerations.
  • Understand how to deal with the reluctant claimant, the angry respondent and the uncooperative witness.
  • Develop confidence in the proper use of credibility assessment tools, including witness demeanor and bias, and the integration of corroborating and circumstantial evidence into your conclusions.
  • Prepare bulletproof documentation of your process and findings-of-fact.
Glen E. Kraemer Photo
Glen E. Kraemer, Partner,
Hirschfeld Kraemer, LLP