Filtered Sessions

Filters: Track: Culture

06/27/2020

Educational Program | Inclusive Workplace Culture: Leading and Sustaining a Culture Transformation **
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Track: Culture

15.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM Inclusive Workplace Culture Specialty Credential and will fulfill the Educational Program component.

Program Overview
In today’s world, the best workplace culture wins. Strong workplace cultures have low employee turnover, high engagement and are more innovative, productive and profitable. Creating a positive culture shows up in the bottom line. The Inclusive Workplace Culture: Leading and Sustaining a Culture Transformation seminar explores the impacts of an inclusive workplace through meaningful discussions and modern scenarios touching on what it is, why it matters, what to aspire to, and how to get there. Gain tools and techniques to foster a culture of inclusion for your workers by making mindful decisions, reinforcing positive change, and building strong mentorship initiatives. Learn how to get your teams to use their talents together and celebrate their unique perspectives rather than allow silos to form.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Assess your organization across the ten dimensions of an inclusive workplace culture
• Explore strategies to create and maintain an inclusive workplace through communication, mentorship, hiring practices, executive level support, training and data reporting
• Apply strategies that foster inclusion to common workplace scenarios by addressing implicit bias, making mindful decisions and reinforcing positive change
• Write a plan that identifies next steps for creating an inclusive workplace culture at your organization

Building and Activating Your Culture: A Workshop
06/27/2020 01:00 PM - 05:00 PM | Additional Fee & Registration Required
Track: Culture

| Competencies: Communication, Consultation, Leadership & Navigation
Presenter:
Joe Urbanski, Chief operations officer , Total Solutions Group
Presenter:
Jack Gottlieb, Founder & chief executive officer, The Total Solutions Group, Inc.
Workplace Application:
When an organization focuses on its culture, it focuses on the core of the organization, marketplace, customers and, of course, its people. That's how we transform business, and business transforms the world. 

Most organizations, cultures and strategies don't work because they aren’t designed to work. Between the over-extension of employee involvement, active disengagement where 20% of people are doing 80% of the work, and the widespread lack of clarity in integrated vision and values, it's no wonder people are frustrated year after year that their organizations aren't operating at full potential! And on top of it, your organization doesn't work and it was never going to if you don't have the right culture or strategy.

Your business only works as well as your culture does, but you may not even know what your culture is, how it was formed, who's influencing it, and if it's driving your business forward or holding you back. After 18 years of studying thousands of organizations across the country and consulting for the leaders who run them, we have discovered specific characteristics and flaws of these organizations. This session introduces executives, directors and managers to the reasons behind these problems and sheds light on solutions that get to the source, not the symptoms. Every organization is unique; there is no "one size fits all" solution. That's why this session is designed by YOU the participant and led by expert facilitators to help coach and guide you to your own solutions by exploring your own wisdom and hearing from other like-minded professionals in the field.

This is a true consulting session where you work with CEO/COO duo and 15-year leadership teammates Jack Gottlieb and Joe Urbanski as they facilitate this workshop to drive the results that are Really Most Important™ now and for the long term in your culture, strategy and capability. We'll focus on your targeted outcomes to help you build and implement end-to-end solutions to achieve a culture-driven transformation, ensuring that your people can take ownership of and replicate this impact going forward.

Learning Objectives:

  • With a focus on organizational development and culture transformation, we introduce a comprehensive model and five-step evaluation process while focusing on the top needs of the group during this co-created experience.
  • We will guide a high-level conversation for executives, directors and managers to get the most from their own wisdom, group sharing and the conference on the whole.
  • You will complete a mini assessment at the start of the session and then proceed to co-create a strategic action plan for your organizational culture and L&D function.

06/28/2020

Educational Program | Inclusive Workplace Culture: Leading and Sustaining a Culture Transformation **
06/27/2020 08:30 AM - 05:00 PM | Additional Fee & Registration Required
06/28/2020 08:30 AM - 01:30 PM | Additional Fee & Registration Required
Track: Culture

15.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM Inclusive Workplace Culture Specialty Credential and will fulfill the Educational Program component.

Program Overview
In today’s world, the best workplace culture wins. Strong workplace cultures have low employee turnover, high engagement and are more innovative, productive and profitable. Creating a positive culture shows up in the bottom line. The Inclusive Workplace Culture: Leading and Sustaining a Culture Transformation seminar explores the impacts of an inclusive workplace through meaningful discussions and modern scenarios touching on what it is, why it matters, what to aspire to, and how to get there. Gain tools and techniques to foster a culture of inclusion for your workers by making mindful decisions, reinforcing positive change, and building strong mentorship initiatives. Learn how to get your teams to use their talents together and celebrate their unique perspectives rather than allow silos to form.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Assess your organization across the ten dimensions of an inclusive workplace culture
• Explore strategies to create and maintain an inclusive workplace through communication, mentorship, hiring practices, executive level support, training and data reporting
• Apply strategies that foster inclusion to common workplace scenarios by addressing implicit bias, making mindful decisions and reinforcing positive change
• Write a plan that identifies next steps for creating an inclusive workplace culture at your organization

Creating and Sustaining a Drama-Free Workplace
06/28/2020 01:00 PM - 02:00 PM |
Type: Mega Session
Track: Culture

| Competencies: Global & Cultural Effectiveness, HR Expertise
Presenter:
Patti C. Perez, Founder and CEO, PersuasionPoint Inc
Workplace Application:
Workplace drama is exacerbated by fear; a culture that applies lessons proven to reduce danger and fear sees a significant reduction in workplace drama. 

Today’s workplace requires a commitment to creating and sustaining a healthy, inclusive and equitable culture. Organizational leaders, particularly HR leaders, play a key role in reaching this goal. In this session we explore innovative ways to have a drama-free and healthy workplace environment. We address details about:

  • The litigation-avoidance paradox: How to unshackle your company from the grip of irrational fear since taking steps in a singular effort to avoid lawsuits, paradoxically, actually invites employees to head to the nearest courthouse.
  • How to anticipate drama-producing events and properly prepare for them to minimize the likelihood that they will lead to workplace drama.
  • The ways in which we can implement lessons learned from a culture of safety – one that authentically focuses on working together to prevent workplace accidents and injuries – into the world of workplace conduct.

Learning Objectives:

  • Take lessons from safety principles and apply them to issues related to workplace strife to create: a culture of truth-telling (encouraging reports of misconduct); a culture of curiosity (establishing a system to conduct fair and thorough investigations); and a culture of fairness (resolving disputes in ways that are actually fair, and will be perceived as fair).
  • Learn how focusing on tested and proven methods to increase inclusion, belonging and equity leads to a healthy and drama-free culture at work.
  • Learn how to make courageous workplace decisions rather than decisions based on a fear of getting sued.

06/29/2020

Culture of Candor Is Everything: Are You Creating or Killing It?
06/29/2020 07:30 AM - 08:30 AM |
Track: Culture

Presenter:
Dawn Metcalfe, Managing Director, PDSi
Workplace Application:
Key factors affect an organization’s level of openness and candor and the positiveness or toxicity of its culture. 

Culture is as simple and complicated as this:  It’s the way we do things around here, the processes we don’t question and the questions we don’t ask. This session explores what’s needed to build and manage a culture of constant candor, so your people can hear and be heard, feel safe taking risks, and speak up. Learn about the five building blocks needed to create, not kill, a culture of candor throughout your organization.

Learning Objectives:

  • Learn how to decide what behaviors and values you’re hiring for and understand that every step of the hiring process is sending signals.  Are you hiring the people you want?
  • Explore the importance of knowing how and when to question a process.
  • Understand what’s needed to bridge the gap between what you and your people are doing every day and the ultimate vision of the organization.
  • Learn how to build a performance culture that supports your ultimate vision and influences the culture you want to see more of.
  • Know why you need to sweat the small stuff when it comes to the actions and behaviors you reward, tolerate or punish.
The ROI of Kindness: Shaping a One-of-a-Kind Culture That Drives Success
06/29/2020 07:30 AM - 08:45 AM |
Track: Culture

| Competencies: Business Acumen, Communication, Global & Cultural Effectiveness
Presenter:
Brad Karsh, Founder and CEO, JB Training Solutions
Workplace Application:
Kindness is about more than making people feel good – it’s a key to a thriving, successful organization. 

What if we told you that your organization's key driver for success should be kindness? Would you scoff at the idea that something typically associated as "warm and fuzzy" could be your primary driver of business results and creator of an unbelievable culture that engages both employees and customers? At a time when business is moving at breathtaking speeds and competition is fierce, irrefutable evidence shows that infiltrating your culture with kindness is the secret sauce to delivering an unprecedented ROI. You will hear accounts from best-in-class organizations, including Southwest Airlines and Chick-fil-A, on how kindness has propelled their success, and how you can take actionable steps to put kindness at the forefront of your organization's culture.

Learning Objectives:

  • Recognize and create the strong business case for kindness in the workplace.
  • Utilize proven techniques from world-class organizations where kindness is a key value.
  • Inspire kindness to build loyal employees and customers who become raving fans.
  • Develop new ideas and implement effective strategies that build a positive and kind culture.
  • Boost employee and customer engagement through methods that anyone can implement.
Fixing Feedback: A Movement to Build a Positive Feedback Culture
06/29/2020 10:30 AM - 12:00 PM |
Track: Culture

| Competencies: Communication, Consultation, Leadership & Navigation
Presenter:
Tamra T. Chandler, Founder and CEO , PeopleFirm LLC
Presenter:
Laura Grealish , Executive Leadership Consultant , PeopleFirm LLC
Workplace Application:
Feedback doesn’t have to be painful – simple models for constructively giving and receiving feedback show how to build trust and maximize impact. 

"Can I give you some feedback?" Why does this question always seem to make our blood pressure rise and defenses go up at the mere mention of the word? Join PeopleFirm in exploring the science behind feedback to gain an understanding of why we fear it and how to fix it. Practice some mind and body hacks and adopt a simple conversational model that you can apply immediately to help build a positive culture of feedback organizationwide.

Learning Objectives:

  • Understand your own feedback narratives and reflect on how it shapes your feedback conversations.
  • Apply our new definition of feedback and commit to a shift in the various roles you play in feedback.
  • Ease your own feedback anxiety with science-based mind and body hacks.
  • Increase your capacity to make connections that engender trust and support constructive feedback.
  • Lay a new foundation for fixing feedback and optimize your role as a seeker, extender and receiver of feedback.
It’s Time to Stop Talking About Culture and Focus on Behavior
06/29/2020 10:30 AM - 11:30 AM |
Track: Culture

| Competencies: Global & Cultural Effectiveness, Leadership & Navigation
Presenter:
Amy Philbrook, Head of Diversity & Inclusion, Fidelity Investments
Workplace Application:
Culture may eat strategy, but it starves without the right set of behaviors and habits. 

Culture has long been hailed as a workplace hero, but the true drivers of change are visible behaviors and habits that are easy to design, decide and measure. In this session, Amy Philbrook shares her views about why culture is an intangible, shapeless goal that cannot hold people accountable, and how the key to creating a profitable and healthy workplace is to engineer, monitor and reward behaviors and habits that are healthy for businesses and promote positive change.

Learning Objectives:

  • How leadership behavior changes your business and keeps leaders accountable.
  • How to help employees understand and commit to incremental behavior modifications that drive real change at the enterprise level.
  • How to leverage technology, specifically data and analytics, to drive diversity and promote inclusion.
  • Real examples of effective methods that leaders can utilize to help create a profitable and healthy workplace.
The Cherry on Top: How to Add Value to Your People, Products, and Services
06/29/2020 10:30 AM - 11:45 AM |
Type: Mega Session
Track: Culture

| Competencies: Communication, Relationship Management | Intended Audience: Mid-Level
Presenter:
Steve Gilliland, CSP, CPAE, Best-Selling Author and Speaker, Steve Gilliland, Inc.
Workplace Application:
Adding value for employees drives value-added customer products and services. 

What adds value? Great companies with great cultures add value to their people, products, and services. Added value is not always about money, discounts or giveaways. A quality product or service is only a slice of why customers will do business with you. Superior organizations add value for people – customers and employees alike. No matter what your company does, it will descend or ascend based on the value it creates in someone's life. If it doesn't meet a need or want, then it's not value. This eye-opening session shows you how to add the right value and lower employee absenteeism, attract new hires, and create a workplace that can pay off in huge and surprising ways. This session is about placing The Cherry on Top by developing and delivering value in everything you do.

Learning Objectives:

  • Learn how to become the effective communicator that you desire to be and need to be, to end communication obstacles.
  • Learn how to build trust, foster cooperation, and build commitment.
  • Learn how to cooperate with others and compete with yourself that will enable you to learn more, grow more, and add more value.
  • Learn how to make employees feel valued, motivate their participation, and build relationships that positively impact people.
It’s Okay to be Human!! Proven Ways to Effectively Lead in Your HR Role
06/29/2020 01:30 PM - 03:00 PM |
Type: Mega Session
Track: Culture

| Competencies: Leadership & Navigation, Relationship Management
Presenter:
Steve Browne, SHRM-SCP, SHRM Board Member, Vice President of Human Resources, LaRosas, Inc.
Workplace Application:
Learn proven ways to be yourself and an effective HR leader in your organization. 

Working with people can be challenging. It’s easy to become overwhelmed, burned out and become a person who goes through the motions in HR. However, that’s not who we should be – ever!! This session confronts the reality of where HR is in today’s organizations and where it should go. We start by being genuine humans ourselves. All. The. Time. You’ll learn proven ways to be yourself and be the leader you were meant to be as a business professional who happens to practice HR.

Learning Objectives:

  • Be Human Yourself – Learn how it’s safe to be yourself at work. In fact, it will set the model for your entire organization’s culture.
  • Getting Unstuck – Move from being stagnant to being proactive and ahead of the furious pace everyone experiences.
  • The C’s Have It – Start effectively working with the executives on purpose in showing them the value of a people-centric company.
  • Invest in Others – Develop relationships with employees at all levels of the organization by intentionally investing your time.
  • Define the Workflow – Learn how to effectively balance the mix of project-oriented work, employee relations situations and the constant push of daily HR work.
Powerful: Building a Culture of Freedom and Responsibility
06/29/2020 01:30 PM - 02:30 PM |
Track: Culture

Presenter:
Patty McCord, Workplace Innovator; Culture and Leadership Consultant; Former Chief Talent Officer, Netflix
Workplace Application:
High-performing cultures thrive with a cultivated combination of freedom and responsibility. 

When it comes to recruiting, motivating and creating great teams, Patty McCord says most companies have it all wrong. McCord helped create the unique and high-performing culture at Netflix, where she was chief talent officer. In her informative and compelling speech, she will share the lessons laid out in her new book, Powerful: Building a Culture of Freedom and Responsibility.

McCord advocates practicing radical honesty in the workplace, saying good-bye to employees who don’t fit the company’s emerging needs and motivating with challenging work, not promises, perks and bonus plans. McCord argues that the old standbys of corporate HR―annual performance reviews, retention plans, employee empowerment and engagement programs―often end up being a colossal waste of time and resources. Her road-tested advice, offered with humor and irreverence, provides readers a different path for creating a culture of high performance and profitability.

Culture Is King: Laying a Strong “People Foundation” for Business Success
06/29/2020 04:00 PM - 05:00 PM |
Track: Culture

| Competencies: HR Expertise, Leadership & Navigation
Presenter:
Theresa Hummel-Krallinger, President, High Five Performance, Inc.
Workplace Application:
Accepting the importance of employee engagement and achieving that engagement are two different things. 

Even the best laid strategy will fall short without a healthy workplace culture and strong employee engagement. Learn from lived experiences of a senior organizational development leader on how to best assess, build, and maintain the culture your organization needs achieve—and exceed—its goals. Be inspired by a case study of an organization that went from over 50% employee turnover and abysmal employee opinion survey results to winning state and local “Best Place to Work” honors. See firsthand how training and HR can be key drivers in shaping organizational culture and, ultimately, business results.

Learning Objectives:

  • Assess current culture and conduct conversations with senior leaders.
  • Prepare and implement an impactful plan that drives behaviors that lead to achieving business objectives.
  • Collect meaningful metrics that demonstrate progress on the plan.
Employee Trauma: Why Compassion Makes the Strategic Difference
06/29/2020 04:00 PM - 05:00 PM |
Track: Culture

Presenter:
Lisa D. Murfield, SHRM-SCP, HR Manager , Hill Ward Henderson
Presenter:
Loren Murfield, CEO and President, Murfield International, Inc.
Workplace Application:
How an employer reacts when a bad thing happens is often more important than the event itself. 

We say that employees are one of the most important assets in our organizations. However, when employees face traumatic situations such as mass shootings, death of a family member, serious illness, or natural disaster how do we react as employers? What happens when the effects linger after the headlines fade? The approach leaders and organizations take towards their employees influence morale, engagement and retention. Traumatic situations also negatively impact employees and cost businesses billions every year. What is the ROI of compassion? How can human resources articulate to all levels of the organization why compassion is the best strategy for business? In this session, you will learn how to foster strategic and spontaneous compassion to help the employee and the organization survive the pain, strengthen the culture and foster peak performance, production and profits.

Learning Objectives:

  • Assess the current and future impact of employee trauma in your organization.
  • Identify the types of compassion and how each works to proactively and reactively minimize the effects of trauma.
  • Discover a variety of ways how human resources can craft effective policies, procedure and practices.
  • Learn to use the formula to measure the ROI of compassion as an intangible expense.

06/30/2020

Harnessing the Power of Cultural Transformation at Work
06/30/2020 11:00 AM - 12:00 PM |
Track: Culture

| Competencies: Business Acumen, Consultation, HR Expertise
Presenter:
Caroline Carpenedo, Head of Corporate HR, Gerdau
Workplace Application:
Re-imagining culture and engagement starts by building a foundation of trust and empowerment. 

Transforming your business begins with your employees. Employees are one of your greatest resources and allies in transforming the culture and values of your company. With 90,000 employees across the globe, United Airlines has been on a multiyear journey to transform its company culture. This session elaborates upon the key moments and ongoing initiatives that helped United solidify their values and create a trusting and empowering environment to allow their employees to serve the customer better.

Learning Objectives:

  • Learn how to implement companywide cultural transformation that starts with regaining employee trust, re-defining collective values and cultivating an engaged, empowered workforce.
  • Learn how to integrate core values, integrity and accountability throughout all organizational and business practices.
  • Learn how to leverage employees as one of your greatest resources and allies in building a diverse and inclusive culture at your company; understanding there is always a need for continuous investment in those employees.
Intentional Integrity: How to Drive Integrity into the Culture of Your Company
06/30/2020 02:00 PM - 03:15 PM |
Track: Culture

| Competencies: Ethical Practice, Global & Cultural Effectiveness
Presenter:
Rob Chesnut, Chief Ethics Officer, Airbnb

Trust is at an all-time low among employees globally, as leaders of companies are increasingly coming under fire for unethical, even illegal behavior. At the same time, the world needs companies to step up and take on greater responsibilities to solve the big, complex global problems. You can't be successful in the 21st century without leaders that demonstrate integrity and build an environment of trust with their workforce and the communities where they operate. Come hear from Airbnb's former General Counsel and Chief Ethics Officer, and the author of the new book "Intentional Integrity," to hear how Airbnb has taken on these challenges in a unique, human way that has its employees excited and proud of their commitment to integrity. Hear about the things your organization may be doing that probably aren't moving the needle, and what low cost steps you should be implementing this year to send the right messages about your workplace environment. 

Learning Objectives:

  • Learn the science behind why employees "fudge" and do things in their own self-interest rather than act ethically...and how you can get them on track.
  • How can you "reach" employees in an era of canned video training, form codes of ethics and compliance posters.
  • Learn how to talk with employees, and get them to talk to you, about practical integrity issues that come up in the workplace every day -- alcohol, romantic relationships, hugging, vendor gifts, and using office resources for personal benefit. 
  • How to think about your company's stakeholders -- do you think about, or even care about, stakeholders other than your investors?
Transforming Culture, Transforming Values
06/30/2020 02:00 PM - 03:00 PM |
Type: Mega Session
Track: Culture

| Competencies: Business Acumen, Consultation, HR Expertise
Presenter:
Kate Gebo, Executive Vice President, HR and Labor Relations, United Airlines
Workplace Application:
Re-imagining culture and engagement starts by building a foundation of trust and empowerment. 

Transforming your business begins with your employees. Employees are one of your greatest resources and allies in transforming the culture and values of your company. With 90,000 employees across the globe, United Airlines has been on a multiyear journey to transform its company culture. This session elaborates upon the key moments and ongoing initiatives that helped United solidify their values and create a trusting and empowering environment to allow their employees to serve the customer better.

Learning Objectives:

  • Learn how to implement companywide cultural transformation that starts with regaining employee trust, re-defining collective values and cultivating an engaged, empowered workforce.
  • Learn how to integrate core values, integrity and accountability throughout all organizational and business practices.
  • Learn how to leverage employees as one of your greatest resources and allies in building a diverse and inclusive culture at your company; understanding there is always a need for continuous investment in those employees.
Transforming Workplaces to Achieve Worker Well-Being
06/30/2020 02:00 PM - 03:15 PM |
Track: Culture

| Competencies: Consultation, Global & Cultural Effectiveness, Leadership & Navigation
Presenter:
Lewis Casey Chosewood, MD, MPH, Director, Office for Total Worker Health, National Institute of Occupational Safety and Health (NIOSH), Centers for Disease Control and Prevention (CDC)
Presenter:
Chia-Chia Chang, Coordinator for New Opportunity and Development, National Institute of Occupational Safety and Health (NIOSH), Centers for Disease Control and Prevention (CDC)
Workplace Application:
Employee well-being is at risk in an increasing atmosphere of constant workplace change. However, HR professionals can help make sense of the new way of work and nurture employee well-being. 

The concept of work is being redefined faster than most people can keep up.  New technologies and rapidly evolving work demands arrive at a dizzying pace. New employment arrangements and global platforms for work are now the new normal. This session examines the new way we work and unpacks what we know about the tight link between work and well-being. Salary, scheduling flexibility, interactions with teammates and supervisors, and access to paid leave are among the factors that impact our work experiences, which then impact organizational performance and outcomes. The session discusses Total Worker Health®, an integrated approach to advancing worker well-being. We also outline a new model and assessment tool for understanding worker well-being. This research-to-practice session highlight concrete examples and provides fundamental steps that you can take today. Find out the steps we must take to optimize work for today's workforce and for the generations that follow.

Learning Objectives:

  • Recognize three workplace and health trends in the future of work.
  • Identify and discuss four domains for worker well-being.
  • Develop strategies for designing work to help people thrive and reach their full potential.
  • Outline three opportunities for shaping workplace policies, programs, and practices through supportive leadership and culture.
Is it Okay to Laugh? Understanding How Stifling Humor Can Also Stifle Workplace Productivity
06/30/2020 03:45 PM - 05:00 PM |
Track: Culture

| Competencies: HR Expertise, Leadership & Navigation, Relationship Management
Presenter:
Greg Schwem, President, Comedy With a Byte
Workplace Application:
Encouraging humor in the workplace while preventing harassing, discriminatory or inappropriate behavior can be a hefty challenge. 

The job of Human Resources leaders is to foster a safe, effective and happy work environment. The challenge?  Allowing employees to show happiness through laughter while also being aware that some humor may be considered offensive or inappropriate. Where is the line in the sand drawn? And who draws it? Join Greg Schwem in a lively session featuring stand-up comedy, true stories of jokes that missed their marks and video clips featuring events of workplace incidents that became major news events though they start as “just a joke.” Greg discusses the physical and mental benefits of laughing at work, and explores the problems that can arise when one employee finds a text, a meme, a video, etc. hilarious while another finds it offensive.

Learning Objectives:

  • Understand the value of humor in the workplace.
  • Learn why employees want to laugh at work but are often afraid to, fearful of how their laughter might be interpreted.
  • Explore the lack of definition around what makes something “funny” or “inappropriate.”

07/01/2020

Resilience Recharged: Maximize the Power of Your Possibilities
07/01/2020 08:00 AM - 09:00 AM |
Track: Culture

| Competencies: Consultation, Global & Cultural Effectiveness
Presenter:
Vivian Hairston Blade, President & CEO, Experts in Growth Leadership Consulting, LLC
Workplace Application:
Resilience is the best weapon for dealing with a constantly changing, unpredictable environment. 

Change and the speed with which it keeps coming often brings an element of surprise. Companies are experiencing greater competitive pressure. Customer expectations are becoming more demanding. Mergers and acquisitions are more frequent and unpredictable. Situations like these create uncertainty and anxiety across all levels of an organization, as well as high absenteeism, high health care cost, and high turnover. Failure to respond constructively and effectively in an environment of constant change and challenge increases business risk and potential negative long-term effects.  During this hands-on, skill-building program, Vivian Blade guides you through how to foster a culture of resilience in dealing with the greatest business and personal challenges, empowering your organization to Maximize the Power of Your Possibilities. We'll unpack the important role that you play in building a culture of courageous resilience and practice resilience strategies.

Learning Objectives:

  • Examine how the emotion and stress from adversity and uncertainty weigh on personal and organizational well-being.
  • Learn how to shift your mindset to open your perspectives to the possibilities in your present and future, recharging your courage to move forward.
  • Learn how to engage your partner business teams in the building resilience skills at an individual, team and organizational level using the 5 Stages of Resilience: Perspective, Purpose, Perseverance, Partnership, Praise.
  • Learn how to foster a culture of resilience in dealing with the greatest business and personal challenges, empowering your organization to Maximize the Power of Your Possibilities.
From Turnaround to Transition: The Critical Importance of Culture
07/01/2020 09:15 AM - 10:15 AM |
Track: Culture

| Competencies: Critical Evaluation, Global & Cultural Effectiveness, Leadership & Navigation
Presenter:
Jeff Lowe, Executive Vice President, Chief Marketing Officer and Chief HR Officer, SMART Technologies
Workplace Application:
A strong culture can help an organization maintain a steady course through turbulent times. 

Imagine a company moving their engagement scores from 45% to 82% in two years and increasing significantly above the norms in 31 of 47 comparisons of engagement! Throughout a 30-year history, SMART Technologies has experienced success and has also overcome nearly insurmountable obstacles. From its meteoric rise in the 90's as the inventor of an entire category (SMART Boards), to encountering significant competitive threats, replacement products and changing customer needs, SMART has been forced to closely examine every facet of its business. Now, after a strategic acquisition, SMART has experienced a turnaround and transitioned its entire business model. Throughout this journey, SMART has made an executive commitment to culture and behaviours as fundamental to success. In this session, Jeff Lowe explains the methodologies used, lessons learned, and results achieved to showcase the critical role culture and leadership has played in SMART's transition. With a Vision of "Inspiring Greatness", he shares the story of how this vision is not just a slogan but has been put into action and commitment, enabling our employees to live and breathe it every day. You will walk away with practical information and capabilities to apply this transformation model in your organizations.

Learning Objectives:

  • Learn from SMART's transformational journey.
  • Understand the definition of Culture and how to customize it for their organizational strategy.
  • Explore cultural best practices; companies who focus on culture experience not only a stronger culture but also improve on business results.
  • Implement practical methodologies, exercises and workshops in your organization to improve employee engagement.