All Sessions

06/26/2020

Registration
06/26/2020 05:00 PM - 07:00 PM |

Registration is located in the Grand Lobby of the Convention Center. Please bring a printed copy of your bar code registration email or present it via your mobile device. Here is where you will get your badge and conference materials.

There will be self service kiosks (to print your badge) located next to Attendee Registration in the Grand Lobby and also in the North Lobby near the shuttle dropoff. You will then need to get your conference bag at the Bag Pick Up Area in the Grand Lobby and North Lobby near the shuttle drop off.

Please note: If you are a speaker, volunteer, or press - please refer to your logistics email for the location to check in and pick up your badge. You do not get your badge at Attendee Registration.

06/27/2020

Communicating Effectively with Your C-suite to Turn Ideas into Reality
06/27/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

| Competencies: Business Acumen, Communication, Leadership & Navigation
Presenter:
Brad M. Holst, Principle and Executive Director, Innovation and Communication Strategy, Mandel Communications
Presenter:
Kelly Reeves, Vice President, Global Training Services and Executive Communications Coach, Mandel Communications
Workplace Application:
Executives have little time available and short attention spans. Communicating effectively with executives requires concise, focused, effective storytelling skills. 

The capability to influence executives is a must-have skill for HR leaders who want to shape their world and unlock the potential in the workforces they serve. Even the best transformational ideas fail if they aren’t presented effectively to key leaders and stakeholders. This interactive professional development session fundamentally changes how you communicate when there is a need to be heard and to influence action when sharing ideas, recommendations, and points of view. In this working session, you will learn and apply a globally proven, easy-to-use communication framework that enables you to deeply yet quickly think through a compelling rationale for what you need to say and why. This story-driven approach empowers you to succinctly connect the value in your ideas to the issues that decision-makers care about in about two minutes or less.

Learning Objectives:

  • Discover how business executives prefer to receive recommendations and ideas.
  • Learn how to prepare for the unique challenges of communicating HR recommendations to executives in high-stakes situations.
  • Gain executive and stakeholder buy-in by applying an intuitive, globally proven communication tool
  • Think and then speak with greater ease, clarity, credibility, and impact.
  • Influence business executives to make better talent decisions and focus on the right things.
Registration
06/27/2020 11:00 AM - 05:00 PM |

Registration is located in the Grand Lobby of the Convention Center. Please bring a printed copy of your bar code registration email or present it via your mobile device. Here is where you will get your badge and conference materials.

There will be self service kiosks (to print your badge) located next to Attendee Registration in the Grand Lobby and also in the North Lobby near the shuttle dropoff. You will then need to get your conference bag at the Bag Pick Up Area in the Grand Lobby and North Lobby near the shuttle drop off.

Please note: If you are a speaker, volunteer, or press - please refer to your logistics email for the location to check in and pick up your badge. You do not get your badge at Attendee Registration.

Educational Program | California HR: Applying CA Law to Employment Practices**
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications

15.00 SHRM PDCs | Competencies: Consultation, Critical Evaluation, HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM California Law HR Specialty Credential and will fulfill the Educational Program component.

Program Overview
Updated for 2020, attendees will experience the full scope of dynamic and unique challenges human resource professionals face on a daily basis while leading workforces in California. Throughout the program, engage in frequent practical exercises and collaborative discussions designed to hone the competencies needed to interpret and implement human resource practices in California. Gain the knowledge to develop employment guidelines that satisfy the intricate California labor code, minimize potential litigation risks, and meet the strategic objectives of your organization.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Gain awareness with the new employment laws taking effect January 1, 2020.
• Accurately apply California wage and hour rules and regulations.
• Adhere to California benefits and workers’ compensation rules and regulations.
• Accurately apply California regulations regarding leaves of absence when calculating employee leave.
• Interpret and apply California employment regulations regarding security, safety and privacy.

 

Educational Program | Change Management: Leading Successful Transformations*
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications

12.50 SHRM PDCs | Competencies: Communication, HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level

*This program requires preregistration. Additional fees apply.


Program Overview
Managing change is becoming a major focal point for HR professionals as organizations continue to adapt to an ever-changing workplace. In this two-day seminar, you will use a variety of resources to simulate a change initiative in a realistic work environment. Interact with other students through group discussions, problem solving via a case study, and coaching in a safe learning atmosphere with an experienced change management professional. Gain access to a change management toolkit to reinforce and continue the learning experience outside the classroom.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Use SHRM’s six-step change framework to guide your change management efforts
• Draw from a range of models that focus on the people side of change
• Develop change initiatives through a case study and simulation
• Identify tools and techniques for assessing change

Educational Program | Global Hiring: Complying with U.S. Visa Requirements**
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications
Track: Global HR

15.00 SHRM PDCs | Competencies: Business Acumen, Consultation, HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with a SHRM U.S. Employment Immigration Specialty Credential and will fulfill the Educational Program component.

Program Overview
Gain a high-level understanding of concepts and principles used when recruiting and retaining global high-skilled talent. Identify opportunities and limitations of the U.S. immigration system as related to employment. Learn how to maintain compliance with relevant U.S. immigration laws and regulations. Through a final practicum, demonstrate the essential skills required to identify and define key considerations when hiring or retaining a foreign national.


Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Describe basic immigration terms and concepts and how they apply to the hiring process for U.S. residents and foreign nationals.
• Identify when to use immigrant and non-immigrant visas to manage the visa process and comply with federal laws and regulations associated with temporary and regular employment of foreign professionals.
• Define the I-9 employment verification process and incorporate best practices.
• Comply with federal auditing guidelines and legal requirements.
• Identify and define key considerations when hiring a foreign national by participating in various scenarios via a practical lab.

 

Educational Program | Inclusive Workplace Culture: Leading and Sustaining a Culture Transformation **
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications
Track: Culture

15.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM Inclusive Workplace Culture Specialty Credential and will fulfill the Educational Program component.

Program Overview
In today’s world, the best workplace culture wins. Strong workplace cultures have low employee turnover, high engagement and are more innovative, productive and profitable. Creating a positive culture shows up in the bottom line. The Inclusive Workplace Culture: Leading and Sustaining a Culture Transformation seminar explores the impacts of an inclusive workplace through meaningful discussions and modern scenarios touching on what it is, why it matters, what to aspire to, and how to get there. Gain tools and techniques to foster a culture of inclusion for your workers by making mindful decisions, reinforcing positive change, and building strong mentorship initiatives. Learn how to get your teams to use their talents together and celebrate their unique perspectives rather than allow silos to form.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Assess your organization across the ten dimensions of an inclusive workplace culture
• Explore strategies to create and maintain an inclusive workplace through communication, mentorship, hiring practices, executive level support, training and data reporting
• Apply strategies that foster inclusion to common workplace scenarios by addressing implicit bias, making mindful decisions and reinforcing positive change
• Write a plan that identifies next steps for creating an inclusive workplace culture at your organization

Educational Program | Mastering Your HR Generalist Role*
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications

12.50 SHRM PDCs | Competencies: HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Additional fees apply.


Program Overview
Learn how to standout in your organization as an HR Generalist in this two-day course ideal for mid-career professionals who are already working as a generalist or those who are moving from a specialist to a generalist role. Each module takes an in-depth and comprehensive look at today’s business challenges and provides opportunities to apply your existing HR knowledge with practical scenarios, case studies, discussions and activities that incorporate behavioral competencies including business acumen, consultation, communication, and more. Gain stakeholder support by using metrics to build and establish credibility. Network and learn from your peers as well as from a subject-matter expert facilitator.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Apply SHRM-based behavioral competencies and U.S. employment laws with actionable skills to be more effective in your Generalist role
• Gain stakeholder support by using metrics to build a business case for HR initiatives
• Illustrate best practice communication principles to create credibility throughout the organization
• Assess your strengths and abilities to determine your unique career path as an HR Generalist

Educational Program | People Analytics: Taking Data-Driven Action**
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications

15.00 SHRM PDCs | Competencies: Communication, Critical Evaluation, HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM People Analytics Specialty Credential and will fulfill the Educational Program component.

Program Overview
Talent is the biggest investment made by today’s organizations; yet, most people-related decisions are made informally. People analytics involves using people-related data to drive HR and organizational decisions. In this course, you will use the people analytics action plan to help propel the analytics program at your organization. You will explore the analytics maturity model and discover the importance of leveraging strategic partnerships as part of building your organization’s analytics potential. Finally, the program will help prepare you to take a greater leadership role as you begin using analytics to influence your organization’s goals, and provide decision-makers with greater insight into workforce-related considerations.
 

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Identify organizational problems that can be addressed through people analytics
• Explore quantitative and qualitative tools and methods
• Analyze a sample data set using the people analytics project framework
• Use storytelling to elevate organizational insights

Educational Program | SHRM Essentials of Human Resources*
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications

12.50 SHRM PDCs | Competencies: HR Expertise | Intended Audience: Early Career

*This program requires preregistration. Additional fees apply.


Program Overview
Human resources incorporates a number of interrelated job functions with a primary mission of recruiting, selecting, and retaining qualified employees who will assist the organization in achieving its goals and objectives. In this course, you will gain the foundational knowledge necessary to help your organization reduce costs, avoid potential lawsuits, and improve your ability to handle challenging HR issues. This program is ideal if you are just starting out in the HR profession, planning to make a career change into an HR position, or performing HR duties as a part of a non-HR job. Recently updated content reflects changes in legislation and provides an overview of HR roles and responsibilities.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Create a stronger alignment between your organizational and HR goals.
• Build your knowledge of HR practices.
• Apply newly learned HR knowledge to practical activities, similar to those required on the job.
• Plan for ways to transfer the knowledge and skills learned from training to on-the-job tasks.

Educational Program | SHRM-CP/SHRM-SCP Certification Preparation*
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications
Track: Certification

36.00 SHRM PDCs | Competencies: Business Acumen, Communication, Consultation, Critical Evaluation, Ethical Practice, Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation, Relationship Management | Intended Audience: All Levels

*This program requires preregistration. Registration includes post conference virtual sessions. Additional fees apply.

Program Overview

Led by qualified and certified HR instructors, our intensive SHRM-CP/SHRM-SCP Certification preparation seminars, combined with the SHRM Learning System, present a comprehensive and detailed review of the current SHRM Body of Competency & Knowledge™ (SHRM BoCK™). By attending, you will be able to identify areas of strength and build on them. You will also see where you need further concentrated study in preparation for either exam.

After registering for your course, you will receive the 2020 SHRM Learning System to begin your exam preparation. To gain the greatest benefits from your program, utilize your SHRM Learning System before the course begins. During your course, your SHRM-certified instructor will build upon the foundation you've already established through your studies, guiding you through interactive discussions, sample test questions, and periodic progress checks.

While these programs should not be considered your only preparation for certification, they serve as a very valuable component to help you focus your study efforts and maximize your results.

Program Benefits & Features

  • Led by qualified and certified instructors.
  • Classroom environment provides networking opportunities.
  • Outside-the-classroom assignments help reinforce seminar sessions.
  • Sample test questions and periodic process checks keep you confident in your breadth of knowledge.
  • The virtual course delivery option allows real-time Q&As and chats between virtual course participants, providing a dynamic virtual classroom experience.◦All virtual classes are recorded in their entirety for viewing at your convenience.
Educational Program | Talent Acquisition: Creating your Organization's Strategy**
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications

15.00 SHRM PDCs | Competencies: HR Expertise, Leadership & Navigation, Relationship Management | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM Talent Acquisition Specialty Credential and will fulfill the Educational Program component.

Program Overview
Ready to win the war for talent? Obtain the necessary skills and understanding to implement a talent acquisition strategy at your organization. Discover the benefits of workforce planning. Learn the steps to improve your candidate experience and employment branding. Explore recruiting and sourcing strategies for developing a diverse and inclusive talent pipeline. Reflect on case studies and newly-acquired expertise to apply what you learn to your organization. 

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Build your talent acquisition strategy to attract top talent
• Market an employment brand that positions your organization as an employer of choice
• Incorporate workforce planning as part of the process for developing a robust talent pipeline
• Expand strategies for recruiting and sourcing
• Create a positive candidate experience
• Evaluate and select candidates that are a right fit for your organization
• Measure the impact of your talent acquisition strategy using metrics

Senior Leadership Program | Investing in People With Data-Driven Solutions**
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications
06/29/2020 10:00 AM - 01:30 PM | Provided in Pre-Event Communications

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.

Program Overview

In this program, senior-level HR professionals will learn to assess the financial impacts of strategically-focused HR initiatives in areas such as staffing, training, employee health and wellness, attitudes and engagement, and work-life programs. Participants will explore strategies for communicating data-driven findings to executives and senior-level peers and encourage people investments that lead to better organizational outcomes.

Program Agenda

Saturday, June 27th:

8:30-9:45: Intro, workshop overview; Making HR Measurement Strategic
9:45-10:00: Break
10:00 -11:15: Analytical Foundations of HR Measurement
11:15-11:30: Break
11:30-12:45: Talent Management as a Source of Competitive Advantage
12:45-2:00: Lunch
2:00-3:15: The Hidden Cost of Absenteeism
3:15-3:30: Break
3:30-5:00: The High Cost of Employee Separations

Sunday, June 28th:

8:30 - 9:45: Employee Health, Wellness, and Welfare
9:45-10:00: Break
10:00 -11:15: Employee Attitudes and Engagement
11:15-11:30: Break
11:30-12:30: Financial Effects of Work-Life Programs
12:30-1:30: Lunch

Monday, June 29th:

10:00-11:15: The Payoff from Staffing Programs
11:15-11:30: Break
11:30-12:30: The Payoff from Training and Development Programs; Summary and Conclusions
12:30-1:30 Lunch

**Your registration fee includes a copy of Investing in People (3rd ed., 2019).

Presenters

Wayne Cascio, Ph.D., Distinguished Professor, University of Colorado and Robert H. Reynolds Chair in Global Leadership, and Alexis Fink, Vice President, People Analytics and Workforce Strategy at Facebook

Wayne is the co-author of Investing in People: Financial Impact of Human Resource Initiatives, Third Edition.

Senior Leadership Program | Powerful Leaders: Transform Your Personal Brand and Executive Presence**
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications
06/29/2020 10:00 AM - 01:30 PM | Provided in Pre-Event Communications

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.


Program Overview

You are a powerful leader, and you know it. But top management continuously overlook you. Strong leadership competencies are critical, but every determined professional must possess poise, executive presence, and confidence. Leaders with a focus on the C-Suite or an executive role must also become the respected strategic resource. This requires a deliberately developed personal brand that has been carefully crafted to communicate who you are, what you have, and the value you bring to the organization. How you package, position and promote yourself is critical to your success. This senior leadership program is built for the sole purpose of taking you step-by-step through a proven process to transform your brand and elevate your career!

Presenter

S. Renee Smith, CPC, President of S Renee Smith (SRS) Productions, Inc.

Website: https://srenee.com/

**Your registration fee includes copies of two of S. Renee Smith's books, 5 Steps to Assertiveness and The Bridge To Your Brand.

Senior Leadership Program | Presented by Cornell University Faculty - Bold HR: Leading Through Influence*
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications
06/29/2020 10:00 AM - 01:30 PM | Provided in Pre-Event Communications

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.

Program Overview

Target Audience:  the program is intended to provide critical learning for HR Leaders who currently or aspire to support senior leaders and their leadership teams. Ideally, the participants are at a level where the leadership team has responsibilities for running an organization, business unit (e.g., division, product line, region), or larger business function (e.g., sales, supply chain, finance).  The key differentiator is that the participants sit on and support a leadership team.  HR specialists who frequently interact with and support line leaders may also be a fit for the program. 

Presenters

Chris and Brad to Professors from the Cornell Center for Advanced HR Studies (CAHRS).

Program Objectives

The goal of the program is to help HR leaders develop knowledge and practice applying skills related to the emotional intelligence side of HR leadership.  In particular, we focus on helping leaders to develop acumen on the topics of courage, providing coaching to senior leaders on talent issues that impact senior leadership team capabilities, understanding senior leadership team dynamics  and supporting high performance teams, and managing and influencing organizational politics. Whereas other programs focus on enhancing HR functional knowledge or HR strategy, this program is intended to help HR leaders build out their capabilities tied to the coaching and advisory part of the role as HR leaders in a leadership team. 

Program Agenda

Saturday, June 27th:

8:30- Noon: Introduction and overview of the Program

Review of the Role of HR Leaders and Underlying Competencies

Importance of Courage
• What is courage?
• Courage and purpose
• Cases on courage

Relationships and Influence as an HR Leader

1:00-5:00: Role of HR leader as Talent Architect

Spotting high potential talent
• Talent assessment
• Talent conversations and planning

Developing high potential talent
• Developing talent through experiences
• Responding to derailment

 

Sunday, June 28th:

8:30 - 1:30: Senior Leadership and Agile Teams

Senior leadership teams
• How are they different than other teams
• Common problems
• Starting up and coaching senior leadership teams

Agile teams
• Structuring and supporting agile teams
• Case exercise on agile teams

 

Monday, June 29th:

10:00-1:30: Role of HR Leader in Managing Organizational Politics

Organizational politics
• What are politics
• Dynamics behind politics
• Case exercise on managing politics

 

Building and Activating Your Culture: A Workshop
06/27/2020 01:00 PM - 05:00 PM | Additional Fee & Registration Required
Track: Culture

| Competencies: Communication, Consultation, Leadership & Navigation
Presenter:
Joe Urbanski, Chief Operations Officer , Total Solutions Group
Presenter:
Jack Gottlieb, Founder and Chief Executive Officer, The Total Solutions Group, Inc.
Workplace Application:
When an organization focuses on its culture, it focuses on the core of the organization, marketplace, customers and, of course, its people. That's how we transform business, and business transforms the world. 

Most organizations, cultures and strategies don't work because they aren’t designed to work. Between the over-extension of employee involvement, active disengagement where 20% of people are doing 80% of the work, and the widespread lack of clarity in integrated vision and values, it's no wonder people are frustrated year after year that their organizations aren't operating at full potential! And on top of it, your organization doesn't work and it was never going to if you don't have the right culture or strategy.

Your business only works as well as your culture does, but you may not even know what your culture is, how it was formed, who's influencing it, and if it's driving your business forward or holding you back. After 18 years of studying thousands of organizations across the country and consulting for the leaders who run them, we have discovered specific characteristics and flaws of these organizations. This session introduces executives, directors and managers to the reasons behind these problems and sheds light on solutions that get to the source, not the symptoms. Every organization is unique; there is no "one size fits all" solution. That's why this session is designed by YOU the participant and led by expert facilitators to help coach and guide you to your own solutions by exploring your own wisdom and hearing from other like-minded professionals in the field.

This is a true consulting session where you work with CEO/COO duo and 15-year leadership teammates Jack Gottlieb and Joe Urbanski as they facilitate this workshop to drive the results that are Really Most Important™ now and for the long term in your culture, strategy and capability. We'll focus on your targeted outcomes to help you build and implement end-to-end solutions to achieve a culture-driven transformation, ensuring that your people can take ownership of and replicate this impact going forward.

Learning Objectives:

  • With a focus on organizational development and culture transformation, we introduce a comprehensive model and five-step evaluation process while focusing on the top needs of the group during this co-created experience.
  • We will guide a high-level conversation for executives, directors and managers to get the most from their own wisdom, group sharing and the conference on the whole.
  • You will complete a mini assessment at the start of the session and then proceed to co-create a strategic action plan for your organizational culture and L&D function.
Business Acumen: A Workshop for HR Departments of One
06/27/2020 01:00 PM - 05:00 PM | Additional Fee & Registration Required

| Competencies: Business Acumen, Consultation, Critical Evaluation
Presenter:
Jennifer Currence, SHRM-SCP, MBA , President, The Currence Group
Workplace Application:
Business acumen is a particularly critical skill for the solo practitioner who must ensure the full HR function supports core business goals and objectives. 

Learn practical solutions for implementing skills in business acumen, critical evaluation and consultation in your job.

Examine the behavioral competencies in the business cluster of the SHRM Body of Competency and Knowledge (BoCK) and how they apply to small businesses. Learn about each competency, hear real-life case studies of the competencies in practice, and discover practical ways to customize and implement the competencies in your HR job and throughout the workplace.

Learning Objectives:

  • A solid understanding of the three behavioral competencies within the SHRM BoCK business cluster.
  • Real-life examples of each of the competencies.
  • Practical implementation tactics to use on the job.
  • Ideas for sharing the competencies with others in your organization via HR policies, procedures and programs.
Creating Change in a Highly Resistant Organization
06/27/2020 01:00 PM - 05:00 PM | Additional Fee & Registration Required

| Competencies: HR Expertise, Leadership & Navigation
Presenter:
Wanda Ganjehsani, Founder and CEO , Foundation of Performance, LLC.
Workplace Application:
If leaders within an organization start to see their employees as people and not objects, the shape of the organization begins to change and people become engaged. 

Does your organization fail at change? Learn how a community-owned hospital successfully launched a new learning and management system (LMS). This case-study-based session examines how one organization, highly resistant to change due to several failed initiatives and poorly executed software implementations, embraced a new learning and performance management system. You'll learn how using a five-step change management model produced a radical 76% employee participation rate within the first month of launch. You will also learn how to use a five-step change model based on the acronym HABIT and adapt it to your needs. The HABIT model is designed to involve the leaders and employees’ months before the proposed change. The five essential steps to the model are as follows:

Human Connections: Building relationships and trust among leaders and employees. Empowering them with an owner's mindset to get them engaged from the beginning of the process. 

Ability: Confirming before any change is implemented that the employees can perform the change. Do they have the skills, knowledge, and motivation to change?  

Benefit: Otherwise known as ‘What Is in It for Me?’ How will the change benefit the leaders, employees, and even the customers, and more importantly, why should they care?

Instituting Change: Appoint and train change agents within the organization. Change agents should be a mixture of leaders and employees, including some of the harshest critics of the change.  

Transparency: Communicating with leaders and employees on a designated day each week. It is essential to be upfront about challenges as well as successes. 

Learning Objectives:

  • Identify the number one reason organizational change initiatives fail.
  • Identify how to overcome the harshest critics by empowering them to be the change agents within your organization.
  • Explain and demonstrate how the HABIT five-step change management model can be leveraged for successful organizational change initiatives.
Deconstructing the People Problems to Create Actionable Solutions
06/27/2020 01:00 PM - 05:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: HR Expertise, Relationship Management
Presenter:
Karlyn Borysenko , Principal, Zen Workplace
Workplace Application:
People problems are everywhere – instead of being mystified by the failure of “soft skills”, a simple, straightforward process facilitates a confident, predictable approach to addressing people issues. 

From general interpersonal conflict to how to deal with the most difficult employees, human resources professionals have to be prepared to tackle a variety of "people" problems on a daily basis. This workshop provides a model to help them tackle those problems effectively to create positive forward momentum. The goal of this workshop is real-world application. It is highly interactive and you are encouraged to come prepared to discuss some of the most pressing "people" problems you experience in your organization to use as examples in our exercises. You will be guided through a simple process that will help to break those problems down to discover root causes, and then create actionable strategies to move toward resolution.

Learning Objectives:

  • Understand the psychology of how people make decisions in the workplace, and how to influence behavioral change.
  • Learn the most common roadblocks that get in the way of creating an engaging and fulfilling work experience.
  • Discover a model for creating actionable strategies to address the "people problems" in the office.
Managing Your Managers to Manage Better: A Practical and Necessary Look
06/27/2020 01:00 PM - 05:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: HR Expertise, Leadership & Navigation
Presenter:
Michael S. Cohen, J.D., Partner, Duane Morris, LLP
Workplace Application:
Most managers aren’t born knowing how to manage and lead. But they CAN be taught, and better managers can be built. 

How many times has it happened? We promote to management high-performing employees because they are really good at their jobs. Upon promotion, we send them off and hope that they actually have the ability to lead. MISTAKE! We cannot assume that our managers, new or experienced, have the tools necessary to lead and manage those who report to them. These skills are not inherent in everyone and managers frequently must be taught how to manage! This fast-paced, business-focused and practical workshop will take you through the education managers need. This interactive session will provide you, step-by-step, with the key topics managers need to learn most. Even more, we will give you the actual material and presentations so that you, as HR, can bring this knowledge back to your organization. We will focus on the hiring and interview process, performance management (including documenting discipline and performance appraisals), dealing with employees not meeting business needs, the importance of empathy and of managers humanizing themselves so as to keep employees engaged and motivated, reporting responsibilities when complaints are brought or medical conditions disclosed, and more!

Learning Objectives:

  • Identify the subject matter on which managers must be educated.
  • Provide training techniques so that HR can meaningfully and practically bring back to their managers the tools they need effectively to lead.
  • Evaluate how managers can keep their employees motivated and engaged through “soft skills” and effective performance management.
  • Analyze the skills managers need with respect to hiring and interviewing and reporting complaints brought forward to them.
Preparing to Lead: Critical Project Management Skills for the HR Professional
06/27/2020 01:00 PM - 05:00 PM | Additional Fee & Registration Required

| Competencies: Leadership & Navigation
Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
Learn to manage any size project with step-by-step instructions and easy-to-implement tools for success. 

You have the unique opportunity to spearhead projects that can directly impact your company's bottom line (from global outsourcing to workplace analytics to companywide change management initiatives), and managing those projects can be challenging particulary when projects span multiple divisions, time zones and countries. To lead, your project management skills must be at their peak and at the ready. This interactive workshop prepares you for success with in-depth, step-by-step instructions and tools for managing and executing projects big or small, delivering results, and meeting budget and schedule deadlines.

Learning Objectives:

  • Essentials of project management: in-depth analysis of pre-project planning; identifying goals, deliverables and requirements; creating a work breakdown structure (illustrating what needs to be accomplished, in what order and when); developing comprehensive time and cost estimates that fit within your organization's financial objectives; targeting messages to influence and gain support of key stakeholders.
  • Defining deliverables in financial terms that senior leaders care about—and will pay attention to.
  • Developing metrics to determine the best employees (in terms of organizing and inventory skills, knowledge, personality and previous experience) for your project team to meet its defined goals.
  • Conducting comprehensive analysis (risk probability versus impact) to predict the likeliest causes for project derailment and delays, then planning for and overcoming those challenges.
  • Easy-to-implement project planning and management tools: gap and SWOT analyses; fishbone/cause-and-effect diagrams; goal breakdown structure diagram; RACI matrix; and Gantt charts.
  • Organizing and tracking software tools: Microsoft Project and/or Excel; mind-mapping software; SharePoint; Smartsheet; and Basecamp.
The Benefits Builder Workshop: Implementation of Responsive Total Rewards
06/27/2020 01:00 PM - 05:00 PM | Additional Fee & Registration Required

| Competencies: Communication, Critical Evaluation, Leadership & Navigation
Presenter:
Jason N. Sheffield, Employee Benefits Attorney, Health and Benefits Compliance, Willis Towers Watson
Presenter:
Tricia Collins-Schmidt, Senior Director, Midwest Health & Benefits Region Leader, Willis Towers Watson
Workplace Application:
Benefits plan design and implementation is an ever-evolving discipline; hands-on practice provides a foundation for effective implementation back in the workplace. 

With ROI expectations higher than ever, the task of benefits plan design and implementation can be a tightrope of competing interests. Responding to regulatory, legal, demographic and executive demands in the scope of plan design can be daunting, but the satisfaction of delivering a comprehensive and responsive benefits platform cannot be rivaled. This workshop is a two-part, highly interactive learning experience. In part I, you will explore benefit plan design and implementation, reinforcing your knowledge of benefits principles and law through exploring themes such as the multigenerational workforce, well-being program management, and development of a company's benefits mission statement. Then, in part II, you will immediately apply this knowledge to real world hypothetical benefit design situations in a team-based competition of strategy and tactics related to benefits plan design and implementation.

Learning Objectives:

  • Review ERISA basics;
  • Review the basics of Consumer directed Plans and Cafeteria Plans;
  • Receive an introduction to plan funding methodologies;
  • Review the basics of the PPACA;
  • Receive an introduction to HIPAA for plan sponsors; and,
  • Review benefit considerations of the multigenerational workforce.

The result of this two-part process is the reinforcement of a working knowledge of plan design schematics, built upon the practical experiences of conflict resolution and mitigation of impediments to total rewards implementation.

The DNA of Engagement: Leveraging Individual & Team Motivation to Enhance Team Dynamics
06/27/2020 01:00 PM - 05:00 PM | Additional Fee & Registration Required

| Competencies: Communication, Leadership & Navigation, Relationship Management
Presenter:
Jacob Goldstein, President, The Leadership Laboratory
Workplace Application:
Learn methodologies to create an environment where people feel motivated to do their best work. 

As we assume new responsibilities that come with our new leadership roles, one of the most magical discoveries is when we learn how to effectively empower and build up our direct reports. This requires openness to new ideas, a desire to support the professional growth of our peers and effective communication skills. Whether working with their highest performers or the ones with the most room for growth, smart leaders are constantly contemplating how to motivate and influence their teams to succeed. So often we rely on external rewards yet these can only work for so long. The people and projects we lead require different motivation styles, especially as we begin to empower others to take on new challenges and responsibilities. In this session, you'll learn the building blocks of successful communication to enhance individual and team efficacy.

Learning Objectives:

  • Discover the three types of motivation.
  • Determine specific strategies to create an environment where intrinsic motivation is especially high.
  • Reflect on current leadership practices, and apply new theories to enhance personal leadership.
  • Establish a stronger community of like-minded individuals and rising thought leaders.
  • Develop an action plan to implement key lessons into project leadership.
The Transformation Challenge: The Six Steps to Planning and Execution
06/27/2020 01:00 PM - 05:00 PM | Additional Fee & Registration Required

| Competencies: Critical Evaluation, Global & Cultural Effectiveness, Leadership & Navigation
Presenter:
Rob Shallenberger, CEO, Becoming Your Best Global Leadership
Workplace Application:
Throughout the world, countless individuals and organizations are stuck with problems and issues they don't know how to solve. This workshop will enable you to reshape your process for approaching issues and challenges by shifting the focus to the vision and coming out with a clear path and accountability for action. 

The Transformation Challenge helps an individual or team navigate change and solve their biggest problems using our proprietary Six-Step Process to planning and execution. It creates a common language and process to address any issue, saving significant time and money while fostering imagination and collaboration. During this power-packed workshop, you will take the Transformation Challenge and do the following:

  1. Choose a specific problem or challenge in your personal life or business.
  2. Use the proprietary Six-Step Process to solve the problem or opportunity. Rob Shallenberger will be there to personally coach you as necessary. 
  3. In groups of three to four, "Red Team" your plan. This "Red Team" experience will be one you will talk about for years to come.

Learning Objectives:

  • Discover a powerful process to reduce stress and increase productivity.
  • Learn to navigate and manage change and disruption in your organization and personal life.
  • Use the proprietary Six-Step Process to flawlessly execute at the highest level.
  • Apply and learn a process to solve your biggest issues and problems.

Each attendee will receive a copy of The Transformation Challenge: The Six Steps to Planning and Execution.

06/28/2020

Educational Program | California HR: Applying CA Law to Employment Practices**
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications

15.00 SHRM PDCs | Competencies: Consultation, Critical Evaluation, HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM California Law HR Specialty Credential and will fulfill the Educational Program component.

Program Overview
Updated for 2020, attendees will experience the full scope of dynamic and unique challenges human resource professionals face on a daily basis while leading workforces in California. Throughout the program, engage in frequent practical exercises and collaborative discussions designed to hone the competencies needed to interpret and implement human resource practices in California. Gain the knowledge to develop employment guidelines that satisfy the intricate California labor code, minimize potential litigation risks, and meet the strategic objectives of your organization.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Gain awareness with the new employment laws taking effect January 1, 2020.
• Accurately apply California wage and hour rules and regulations.
• Adhere to California benefits and workers’ compensation rules and regulations.
• Accurately apply California regulations regarding leaves of absence when calculating employee leave.
• Interpret and apply California employment regulations regarding security, safety and privacy.

 

Educational Program | Change Management: Leading Successful Transformations*
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications

12.50 SHRM PDCs | Competencies: Communication, HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level

*This program requires preregistration. Additional fees apply.


Program Overview
Managing change is becoming a major focal point for HR professionals as organizations continue to adapt to an ever-changing workplace. In this two-day seminar, you will use a variety of resources to simulate a change initiative in a realistic work environment. Interact with other students through group discussions, problem solving via a case study, and coaching in a safe learning atmosphere with an experienced change management professional. Gain access to a change management toolkit to reinforce and continue the learning experience outside the classroom.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Use SHRM’s six-step change framework to guide your change management efforts
• Draw from a range of models that focus on the people side of change
• Develop change initiatives through a case study and simulation
• Identify tools and techniques for assessing change

Educational Program | Global Hiring: Complying with U.S. Visa Requirements**
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications
Track: Global HR

15.00 SHRM PDCs | Competencies: Business Acumen, Consultation, HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with a SHRM U.S. Employment Immigration Specialty Credential and will fulfill the Educational Program component.

Program Overview
Gain a high-level understanding of concepts and principles used when recruiting and retaining global high-skilled talent. Identify opportunities and limitations of the U.S. immigration system as related to employment. Learn how to maintain compliance with relevant U.S. immigration laws and regulations. Through a final practicum, demonstrate the essential skills required to identify and define key considerations when hiring or retaining a foreign national.


Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Describe basic immigration terms and concepts and how they apply to the hiring process for U.S. residents and foreign nationals.
• Identify when to use immigrant and non-immigrant visas to manage the visa process and comply with federal laws and regulations associated with temporary and regular employment of foreign professionals.
• Define the I-9 employment verification process and incorporate best practices.
• Comply with federal auditing guidelines and legal requirements.
• Identify and define key considerations when hiring a foreign national by participating in various scenarios via a practical lab.

 

Educational Program | Inclusive Workplace Culture: Leading and Sustaining a Culture Transformation **
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications
Track: Culture

15.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM Inclusive Workplace Culture Specialty Credential and will fulfill the Educational Program component.

Program Overview
In today’s world, the best workplace culture wins. Strong workplace cultures have low employee turnover, high engagement and are more innovative, productive and profitable. Creating a positive culture shows up in the bottom line. The Inclusive Workplace Culture: Leading and Sustaining a Culture Transformation seminar explores the impacts of an inclusive workplace through meaningful discussions and modern scenarios touching on what it is, why it matters, what to aspire to, and how to get there. Gain tools and techniques to foster a culture of inclusion for your workers by making mindful decisions, reinforcing positive change, and building strong mentorship initiatives. Learn how to get your teams to use their talents together and celebrate their unique perspectives rather than allow silos to form.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Assess your organization across the ten dimensions of an inclusive workplace culture
• Explore strategies to create and maintain an inclusive workplace through communication, mentorship, hiring practices, executive level support, training and data reporting
• Apply strategies that foster inclusion to common workplace scenarios by addressing implicit bias, making mindful decisions and reinforcing positive change
• Write a plan that identifies next steps for creating an inclusive workplace culture at your organization

Educational Program | Mastering Your HR Generalist Role*
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications

12.50 SHRM PDCs | Competencies: HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Additional fees apply.


Program Overview
Learn how to standout in your organization as an HR Generalist in this two-day course ideal for mid-career professionals who are already working as a generalist or those who are moving from a specialist to a generalist role. Each module takes an in-depth and comprehensive look at today’s business challenges and provides opportunities to apply your existing HR knowledge with practical scenarios, case studies, discussions and activities that incorporate behavioral competencies including business acumen, consultation, communication, and more. Gain stakeholder support by using metrics to build and establish credibility. Network and learn from your peers as well as from a subject-matter expert facilitator.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Apply SHRM-based behavioral competencies and U.S. employment laws with actionable skills to be more effective in your Generalist role
• Gain stakeholder support by using metrics to build a business case for HR initiatives
• Illustrate best practice communication principles to create credibility throughout the organization
• Assess your strengths and abilities to determine your unique career path as an HR Generalist

Educational Program | People Analytics: Taking Data-Driven Action**
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications

15.00 SHRM PDCs | Competencies: Communication, Critical Evaluation, HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM People Analytics Specialty Credential and will fulfill the Educational Program component.

Program Overview
Talent is the biggest investment made by today’s organizations; yet, most people-related decisions are made informally. People analytics involves using people-related data to drive HR and organizational decisions. In this course, you will use the people analytics action plan to help propel the analytics program at your organization. You will explore the analytics maturity model and discover the importance of leveraging strategic partnerships as part of building your organization’s analytics potential. Finally, the program will help prepare you to take a greater leadership role as you begin using analytics to influence your organization’s goals, and provide decision-makers with greater insight into workforce-related considerations.
 

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Identify organizational problems that can be addressed through people analytics
• Explore quantitative and qualitative tools and methods
• Analyze a sample data set using the people analytics project framework
• Use storytelling to elevate organizational insights

Educational Program | SHRM Essentials of Human Resources*
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications

12.50 SHRM PDCs | Competencies: HR Expertise | Intended Audience: Early Career

*This program requires preregistration. Additional fees apply.


Program Overview
Human resources incorporates a number of interrelated job functions with a primary mission of recruiting, selecting, and retaining qualified employees who will assist the organization in achieving its goals and objectives. In this course, you will gain the foundational knowledge necessary to help your organization reduce costs, avoid potential lawsuits, and improve your ability to handle challenging HR issues. This program is ideal if you are just starting out in the HR profession, planning to make a career change into an HR position, or performing HR duties as a part of a non-HR job. Recently updated content reflects changes in legislation and provides an overview of HR roles and responsibilities.

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Create a stronger alignment between your organizational and HR goals.
• Build your knowledge of HR practices.
• Apply newly learned HR knowledge to practical activities, similar to those required on the job.
• Plan for ways to transfer the knowledge and skills learned from training to on-the-job tasks.

Educational Program | SHRM-CP/SHRM-SCP Certification Preparation*
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications
Track: Certification

36.00 SHRM PDCs | Competencies: Business Acumen, Communication, Consultation, Critical Evaluation, Ethical Practice, Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation, Relationship Management | Intended Audience: All Levels

*This program requires preregistration. Registration includes post conference virtual sessions. Additional fees apply.

Program Overview

Led by qualified and certified HR instructors, our intensive SHRM-CP/SHRM-SCP Certification preparation seminars, combined with the SHRM Learning System, present a comprehensive and detailed review of the current SHRM Body of Competency & Knowledge™ (SHRM BoCK™). By attending, you will be able to identify areas of strength and build on them. You will also see where you need further concentrated study in preparation for either exam.

After registering for your course, you will receive the 2020 SHRM Learning System to begin your exam preparation. To gain the greatest benefits from your program, utilize your SHRM Learning System before the course begins. During your course, your SHRM-certified instructor will build upon the foundation you've already established through your studies, guiding you through interactive discussions, sample test questions, and periodic progress checks.

While these programs should not be considered your only preparation for certification, they serve as a very valuable component to help you focus your study efforts and maximize your results.

Program Benefits & Features

  • Led by qualified and certified instructors.
  • Classroom environment provides networking opportunities.
  • Outside-the-classroom assignments help reinforce seminar sessions.
  • Sample test questions and periodic process checks keep you confident in your breadth of knowledge.
  • The virtual course delivery option allows real-time Q&As and chats between virtual course participants, providing a dynamic virtual classroom experience.◦All virtual classes are recorded in their entirety for viewing at your convenience.
Educational Program | Talent Acquisition: Creating your Organization's Strategy**
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications

15.00 SHRM PDCs | Competencies: HR Expertise, Leadership & Navigation, Relationship Management | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes the post conference virtual session. Additional fees apply.

**This program is associated with the SHRM Talent Acquisition Specialty Credential and will fulfill the Educational Program component.

Program Overview
Ready to win the war for talent? Obtain the necessary skills and understanding to implement a talent acquisition strategy at your organization. Discover the benefits of workforce planning. Learn the steps to improve your candidate experience and employment branding. Explore recruiting and sourcing strategies for developing a diverse and inclusive talent pipeline. Reflect on case studies and newly-acquired expertise to apply what you learn to your organization. 

Program Objectives
This program is designed to provide you with the knowledge and skills necessary to:
• Build your talent acquisition strategy to attract top talent
• Market an employment brand that positions your organization as an employer of choice
• Incorporate workforce planning as part of the process for developing a robust talent pipeline
• Expand strategies for recruiting and sourcing
• Create a positive candidate experience
• Evaluate and select candidates that are a right fit for your organization
• Measure the impact of your talent acquisition strategy using metrics

Senior Leadership Program | Investing in People With Data-Driven Solutions**
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications
06/29/2020 10:00 AM - 01:30 PM | Provided in Pre-Event Communications

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.

Program Overview

In this program, senior-level HR professionals will learn to assess the financial impacts of strategically-focused HR initiatives in areas such as staffing, training, employee health and wellness, attitudes and engagement, and work-life programs. Participants will explore strategies for communicating data-driven findings to executives and senior-level peers and encourage people investments that lead to better organizational outcomes.

Program Agenda

Saturday, June 27th:

8:30-9:45: Intro, workshop overview; Making HR Measurement Strategic
9:45-10:00: Break
10:00 -11:15: Analytical Foundations of HR Measurement
11:15-11:30: Break
11:30-12:45: Talent Management as a Source of Competitive Advantage
12:45-2:00: Lunch
2:00-3:15: The Hidden Cost of Absenteeism
3:15-3:30: Break
3:30-5:00: The High Cost of Employee Separations

Sunday, June 28th:

8:30 - 9:45: Employee Health, Wellness, and Welfare
9:45-10:00: Break
10:00 -11:15: Employee Attitudes and Engagement
11:15-11:30: Break
11:30-12:30: Financial Effects of Work-Life Programs
12:30-1:30: Lunch

Monday, June 29th:

10:00-11:15: The Payoff from Staffing Programs
11:15-11:30: Break
11:30-12:30: The Payoff from Training and Development Programs; Summary and Conclusions
12:30-1:30 Lunch

**Your registration fee includes a copy of Investing in People (3rd ed., 2019).

Presenters

Wayne Cascio, Ph.D., Distinguished Professor, University of Colorado and Robert H. Reynolds Chair in Global Leadership, and Alexis Fink, Vice President, People Analytics and Workforce Strategy at Facebook

Wayne is the co-author of Investing in People: Financial Impact of Human Resource Initiatives, Third Edition.

Senior Leadership Program | Powerful Leaders: Transform Your Personal Brand and Executive Presence**
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications
06/29/2020 10:00 AM - 01:30 PM | Provided in Pre-Event Communications

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.


Program Overview

You are a powerful leader, and you know it. But top management continuously overlook you. Strong leadership competencies are critical, but every determined professional must possess poise, executive presence, and confidence. Leaders with a focus on the C-Suite or an executive role must also become the respected strategic resource. This requires a deliberately developed personal brand that has been carefully crafted to communicate who you are, what you have, and the value you bring to the organization. How you package, position and promote yourself is critical to your success. This senior leadership program is built for the sole purpose of taking you step-by-step through a proven process to transform your brand and elevate your career!

Presenter

S. Renee Smith, CPC, President of S Renee Smith (SRS) Productions, Inc.

Website: https://srenee.com/

**Your registration fee includes copies of two of S. Renee Smith's books, 5 Steps to Assertiveness and The Bridge To Your Brand.

Senior Leadership Program | Presented by Cornell University Faculty - Bold HR: Leading Through Influence*
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications
06/29/2020 10:00 AM - 01:30 PM | Provided in Pre-Event Communications

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.

Program Overview

Target Audience:  the program is intended to provide critical learning for HR Leaders who currently or aspire to support senior leaders and their leadership teams. Ideally, the participants are at a level where the leadership team has responsibilities for running an organization, business unit (e.g., division, product line, region), or larger business function (e.g., sales, supply chain, finance).  The key differentiator is that the participants sit on and support a leadership team.  HR specialists who frequently interact with and support line leaders may also be a fit for the program. 

Presenters

Chris and Brad to Professors from the Cornell Center for Advanced HR Studies (CAHRS).

Program Objectives

The goal of the program is to help HR leaders develop knowledge and practice applying skills related to the emotional intelligence side of HR leadership.  In particular, we focus on helping leaders to develop acumen on the topics of courage, providing coaching to senior leaders on talent issues that impact senior leadership team capabilities, understanding senior leadership team dynamics  and supporting high performance teams, and managing and influencing organizational politics. Whereas other programs focus on enhancing HR functional knowledge or HR strategy, this program is intended to help HR leaders build out their capabilities tied to the coaching and advisory part of the role as HR leaders in a leadership team. 

Program Agenda

Saturday, June 27th:

8:30- Noon: Introduction and overview of the Program

Review of the Role of HR Leaders and Underlying Competencies

Importance of Courage
• What is courage?
• Courage and purpose
• Cases on courage

Relationships and Influence as an HR Leader

1:00-5:00: Role of HR leader as Talent Architect

Spotting high potential talent
• Talent assessment
• Talent conversations and planning

Developing high potential talent
• Developing talent through experiences
• Responding to derailment

 

Sunday, June 28th:

8:30 - 1:30: Senior Leadership and Agile Teams

Senior leadership teams
• How are they different than other teams
• Common problems
• Starting up and coaching senior leadership teams

Agile teams
• Structuring and supporting agile teams
• Case exercise on agile teams

 

Monday, June 29th:

10:00-1:30: Role of HR Leader in Managing Organizational Politics

Organizational politics
• What are politics
• Dynamics behind politics
• Case exercise on managing politics

 

Registration
06/28/2020 07:00 AM - 07:00 PM |

Registration is located in the Grand Lobby of the Convention Center. Please bring a printed copy of your bar code registration email or present it via your mobile device. Here is where you will get your badge and conference materials.

There will be self service kiosks (to print your badge) located next to Attendee Registration in the Grand Lobby and also in the North Lobby near the shuttle dropoff. You will then need to get your conference bag at the Bag Pick Up Area in the Grand Lobby and North Lobby near the shuttle drop off.

Please note: If you are a speaker, volunteer, or press - please refer to your logistics email for the location to check in and pick up your badge. You do not get your badge at Attendee Registration.

A Fine Line: Balancing Confidentiality While Addressing Reasonable Accommodation and Leave Requests
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: Communication, Ethical Practice, HR Expertise
Presenter:
Susan W. Brecher Esq., Director, Human Capital Development, Legal Programs, Cornell University
Presenter:
Judy Young, Associate Director, Scheinman Institute of the ILR School, Cornell University
Workplace Application:
Gain effective communication tools and strategies that deliver critical information relevant to job duties and performance while maintaining the trust and confidentiality that employees expect and are entitled to. 

Expectations of confidentiality are one of the most important factors when employees come forward to discuss concerns or complaints about violations of disability and leave laws and policies. These expectations are amplified when the employee has a nonvisible disability or medical condition. Striking a balance between employee expectations for confidentiality and the employer's need for information that might impact the workplace is critical. Understanding how to address complex and sensitive situations effectively can help organizations meet these responsibilities while maintaining employees' trust and productivity. This session uses interactive exercises and realistic case scenarios to provide practical information and specific tools you can apply at work, including examples of ways to phrase and frame the discussion.

Learning Objectives:

  • Identify and learn effective communication strategies to assess leave and accommodation requests.
  • Apply the newly acquired knowledge and perspective through an interactive case study exercise.
  • Gain strategies for balancing confidentiality while communicating necessary information with co-workers and supervisors when employees request leaves or reasonable accommodations.
California HR Bootcamp
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: Consultation, HR Expertise, Leadership & Navigation
Presenter:
Lauraine Bifulco, President, Vantaggio HR
Workplace Application:
Obtain tools for navigating the complex California employment landscape and learn practical skills for reducing liability. 

This training session is designed for companies headquartered outside of California with in-state operations and for those just entering the California HR arena. We visit some of California's complex and often confusing employment laws, including danger zones where HR professionals nee d to be savvy. We exercise your brain and tone your HR muscles so that you’re able to recognize issues that can present risks to your organization in California.

Learning Objectives:

  • Key elements of California wage and hour law: timekeeping, meal and rest periods, make-up time, final wages, etc.
  • Exempt and nonexempt employee classifications and how California's rules differ from federal guidelines.
  • Leave administration: California's unique laws, pregnancy disability leave, California Family Rights Act, bone marrow/organ donation, military spousal leave and children's school leave, etc.
  • Harassment and discrimination: a primer on California's protected categories and unique procedures for handling complaints.
  • Employee benefits regulations: vacation, sick, paid time off and kin care, etc.
From Intake to Resolution: Best Practices in Internal Investigations
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: HR Expertise
Presenter:
Glen E. Kraemer, Partner, Hirschfeld Kraemer, LLP
Workplace Application:
Learn how to effectively conduct investigations involving harassment, discrimination or retaliation. 

This workshop explores the essential skills necessary for conducting internal investigations into claims of employee misconduct, including charges of harassment, discrimination, retaliation and violence. Using interactive case studies, you’ll engage in a step-by-step fact-finding process and practice techniques for questioning and credibility assessment. Model forms and guidance on preparing unassailable documentation of process and conclusions are included throughout.

Learning Objectives:

  • Learn effective questioning techniques and investigation process considerations.
  • Understand how to deal with the reluctant claimant, angry respondent and uncooperative witness.
  • Develop confidence in the proper use of tools for credibility assessment, including witness demeanor and bias, and integration of corroborating and circumstantial evidence into your conclusions.
  • Prepare bulletproof documentation of your process and findings of fact.
Future Skills: Critical Thinking for HR
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: Business Acumen, Critical Evaluation, Leadership & Navigation
Presenter:
Karl James Ahlrichs, Senior Consultant, Gregory and Appel
Workplace Application:
Learn to become a better critical thinker and decision-maker. 

No skill is more important in business today than the ability to understand, analyze and act on information effectively and responsibly. HR professionals who are savvy, sharp critical thinkers can cut through ambiguity and information overload to quickly zero in on what really matters. Yet years of leadership experience do not automatically provide critical thinking skills. Something more than pure experience must be necessary, since even highly experienced business leaders sometimes make badly considered decisions that damage themselves and their organizations. This workshop covers cognitive techniques and critical-thinking tools to enhance decision-making under pressure and strengthen your impact. We'll use real-life examples to examine why incompetence, bad character or low intelligence generally aren't to blame when leaders and organizations blunder.

Learning Objectives:

  • Critical thinking theory and practice, with case studies focused on HR decision making.
  • Group dynamics that apply to HR issues.
  • Methods that work in group environments that you can apply to your organization.
Leadership Skills for the Senior HR Professional: Mastering the Art of Negotiation
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: Business Acumen, Communication, Leadership & Navigation
Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
Learn how to effectively negotiate with any CEO, vendor or employee through a step-by-step process that creates a win-win scenario for all parties. 

If you think negotiating skills are only for salespeople, think again—every work relationship entails some negotiation. While often linked to sales or business, negotiation actually pervades all aspects of a senior HR professional's work life. You have to negotiate to succeed in all of these situations: trying to increase your company's productivity levels; considering the expansion of product lines (and people); acquiring a competitor or being acquired; leading a team to increase employee engagement; attempting to get the best deal from your new benefits provider; and asking for your own well-deserved promotion. A successful negotiation isn't just about getting what you want at all costs. Rather, it's about engaging in a discussion to listen, learn and understand the other party’s goals and objectives, then finding a win-win scenario in which everyone benefits. This workshop takes the mystery out of negotiation by showing you how to create a step-by-step process whereby that can happen.

Learning Objectives:

  • Evaluate the eight critical pre-negotiation success factors from both sides’ perspectives: goals, trade-offs, alternatives, relationships, expected outcomes and consequences, balance of power, and win-win solutions.
  • Develop confidence and keep your emotions in check during a negotiation, even if the other side gets personal or nasty.
  • Set the stage for success and stay on track when parties start to filibuster.
  • Prepare to take the lead with practice negotiations.
  • Learn how and when to use five negotiation styles: avoid, accommodate, force, compromise and collaborate.
Leading Change: Critical Skills for HR Professionals' Careers and Organizations
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: Communication, Leadership & Navigation
Presenter:
Barbara Anne Trautlein, Principal, Change Catalysts, LLC
Workplace Application:
Emerge with new insights and actionable strategies to make a meaningful, positive impact to shape the future for your careers and organizations. 

The failure rate of major organizational change is shockingly high: 70% or more! Considering a large portion of that statistic is due to "people issues," organizations around the world in this time of massive disruption across industries desperately need the unique and valuable perspective that only HR can bring to the table. The percentage of organizations that equip their people to lead change (not just manage change or cope with change) is shockingly low. Effectiveness in the HR role hinges upon contributing to successful change. In this highly interactive workshop, based on neuroscience and psychology, you will diagnose your style of leading change and obtain actionable coaching to develop this critical competency, which will bolster your ability to overcome resistance to new ways of working and partner with key stakeholders in the change process. The correlation between agile cultures and agile leaders is clear and compelling. By learning to lead change, which includes developing change leadership capacity in your organization, you are poised to make a strategic, bottom-line impact. You will walk away with both actionable tactics to influence change more effectively yourself as well as real-world strategies to develop this capability in the leaders, teams and organizations you serve.

Learning Objectives:

  • Learn to lead change and engage stakeholders up, down and across your workplace to increase your influence and impact for your organization, team and career. 
  • Diagnose one's own change leader style (strengths, blind spots and developmental tactics) as well as how to assess and enhance one's organization's approach to building change leadership capability.
  • Reframe resistance to change from enemy to ally and explore how to leverage resistance as a powerful source of information to adapt one's influence style to build relationships that get results.
  • Discover how to engage the heart, enlighten the head and equip the hands to get people moving in positive new directions so change sticks.
  • Emerge as a more competent and confident—and less stressed and frustrated—leader of change.
Succession Planning for Results: Strategic Insights and Practice Guidelines for Building a Strong Talent Pipeline
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: HR Expertise, Leadership & Navigation
Presenter:
Amy Hirsh Robinson, MBA, Principal, Interchange Group
Workplace Application:
Effective succession planning practices prepare and shape leaders for the roles and challenges of the future, not the past. When positioned for simplicity and results, succession planning engages management, develops careers and builds strong leadership pipelines. 

Most succession plans are irrelevant to today’s business challenges. Disruptions to business models, demographic shifts, automation and economic volatility have changed leadership requirements for organizations, yet there is little practical discussion about how to retool succession planning and leadership development practices to meet evolving future needs. This workshop takes a strategic look at the competencies and roles necessary to lead organizations of the future and presents a practical guide to building an effective succession planning practice in your organization. You will utilize hands-on guides and interact with the instructor, a thought leader in the field of talent management, and peers to map out and apply the best succession planning practices for your organization. You will be grouped by industry, organization type and size to share common problems and discuss meaningful solutions to the unique challenges you face. This is a working session full of real-world examples and thoughtful frameworks to achieve results.

Learning Objectives:

  • Learn the seven trends disrupting traditional succession planning models and leadership competencies.
  • Gain successful strategies for building and promoting the business case for succession planning in your organization.
  • Obtain the key components of an effective succession planning program and pitfalls to avoid.
  • Gain a framework for identifying critical roles to include in succession planning.
  • Learn five steps for retooling succession planning and leadership development for simplicity and success.
The Basics & Beyond: Everything You Need to Know About Building LGBTQ+ Inclusion in the Workplace
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, HR Expertise
Presenter:
Tara B. Taylor, Education and Outreach Director , Maryland Commission on Civil Right
Workplace Application:
Learn strategies and best practices for implementing inclusive workplace practices and managing common human resource scenarios that involve lesbian, gay, bisexual, transgender, queer, questioning and other gender/sexual minority (LGBTQ+) employees. 

Workplaces that go beyond nondiscrimination policies to cultivate climates of true inclusion are a win-win for both employers and employees. In fact, increasing research shows that capitalizing on effective LGBTQ-inclusion practices can lead to higher productivity, better rates of talent attraction and retention, increased innovation, higher employee satisfaction, and overall bottom-line benefits for employers of any size. This highly interactive session provides an in-depth look at the unique needs and experiences of LGBTQ+ workers; reviews current legal requirements; examines real-life case studies; gives examples of effective inclusion policies; and offers best practices for addressing common human resources scenarios involving LGBTQ+ employees. You will walk away with plenty of easy-to-implement ideas for the everyday workplace as well as resources and support for developing your organization’s DEI (diversity, equity & inclusion) efforts.

Learning Objectives:

  • Become more familiar with current LGBTQ+ inclusive terminology, pronoun usage and relevant data that impacts LGBTQ+ employees.
  • Understand the differences among terms including sex assigned at birth, sexual orientation, gender identity and gender expression.
  • Learn best approaches for policies and practices for transgender and transitioning employees.
  • Explore specific human resources scenarios that involve LGBTQ+ workers.
  • Discuss and develop strategies to create more welcoming and inclusive workplaces for LGBTQ+ employees.
The Policies and Procedures for Your Workplace Drug/Alcohol Testing Plan That Will Keep You from Getting Smoked in Your State
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: HR Expertise, Leadership & Navigation
Presenter:
John Constantine, President and CEO, ARCpoint Franchise Group
Workplace Application:
Gain a better understanding of the evolving landscape of marijuana laws and how your company should be adjusting its policies and procedures to align with these new laws. 

Drug and marijuana laws are changing rapidly and differing across states. HR professionals are finding it a challenge to navigate laws and stay informed of the latest drug-testing policies and procedures. In this half-day workshop, you get the tools you need to review and update your workplace drug and alcohol policies and understand the procedures that need to be put into place to adhere to those policies. In the presentation portion, you learn a high-level state of affairs, state-by-state comparisons, general risk data and relevant case studies. It is followed by an interactive working session with peers to review current policies and draft updated versions. You will be asked to bring copies of your current policies for the working session.

Learning Objectives:

  • Learn where we stand today with marijuana and CBD laws.
  • Understand the importance of drug testing policies AND procedures: It’s not as hard as you might think!
  • Learn the key components to a drug and alcohol testing policy that will meet the requirements of your state laws.
  • Understand drug testing policies and the correlation to job descriptions.
  • Participate in working sessions designed to assist you with building the right program for your company to mitigate your risk and make you the corporate hero.
The Realities of Employee Engagement and the Employee Experience
06/28/2020 08:00 AM - 12:00 PM | Additional Fee & Registration Required

4.00 SHRM PDCs | Competencies: Global & Cultural Effectiveness, Relationship Management
Presenter:
David S. Cohen, Founder and Contrarian Consultant, DS Cohen & Associates
Workplace Application:
Learn how to unbundle concepts of employee engagement, employee experience, employee value proposition and employee lifetime value, in order to focus on what is meaningful for your employees. 

Employee engagement is an overused, variously defined term that causes much confusion. While engagement is something that every employee hopes for and every employer desires, surveys say that engagement is low and disengagement high. The issue is how to distinguish the concept of employee engagement from the concept of a good employee experience. A company that can retain its staff and meet its objectives can be the right place for an individual employee; from a practical perspective, however, it may not be the right place for every employee. A great work environment for some may not be great for others. Focusing on what is meaningful for your employees is essential for a talent-driven company. There is no one right answer.

Learning Objectives:

  • Ask the correct questions to define employee engagement, employee experience, employee value proposition and employee lifetime value in your company.
  • Understand the definitions, decode the anachronisms, differentiate between the concepts and learn their impacts.
  • Understand the drivers of employee engagement: what executives say they will do for people versus what they and other managers actually do.
  • Know the six key factors that determine employee engagement, which leads to productivity, innovation and retention.
  • Put into perspective the rhetoric and consultant-speak concerning employee engagement.
Conference Orientation & Networking
06/28/2020 11:00 AM - 12:00 PM |

Details coming soon.

The Socially Awkward Person’s Guide to Networking: How to Connect When Traditional Networking Is Not Working for You
06/28/2020 11:20 AM - 11:38 AM |
Type: Smart Stage

| Competencies: Relationship Management
Presenter:
Gregory Tall, Learning Experience Designer, The Gregory Tall Company, Inc.

Let's be honest, professional networking often is kind of...awkward. What's appealing about walking into a room full of strangers and repeatedly answering the same three questions about yourself for the next hour? If you get anxious just thinking about the crowded spaces, superficial banter and business card swapping, join Gregory Tall, a confessed awkward person) for an interactive experience that will humanize the practice of meeting people for the first time. Together, we'll try some atypical approaches to starting meaningful conversations and making authentic connections. Come prepared to meet new people and have fun doing it—even if you too are an awkward person.

Educational Program | HR Department of One: Strategies for Success**
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications

10.50 SHRM PDCs | Competencies: Communication, Critical Evaluation, HR Expertise | Intended Audience: Mid-Level

*This program requires preregistration. Registration includes three post conference virtual sessions. Additional fees apply.

**This program is associated with a SHRM HR Department of One Specialty Credential and will fulfill the Educational Program component.

Program Overview

Heading an HR Department of One (HR DOO) is a daunting task - time is short, resources are limited, and constantly shifting priorities can be a major issue. HR DOOs are expected to think strategically, manage the full spectrum of HR responsibilities, and serve an entire organization, all while keeping up-to-date on everchanging regulations in the employment law landscape.

So, how do you elevate HR as a solo practitioner? How can you balance strategy and operations? How do you best demonstrate the value that HR brings to your organization? Join other HR DOOs in this 10-hour interactive learning program designed to help you analyze and enhance the HR practices in your organization. The program uses a three-step framework (Assess, Build, Map) and hands-on exercises to help you measure your current practices, build a set of realistic best practices, and map those practices to what is achievable in your organization.

Join fellow HR DOOs and your expert instructor during a series of topic-based, in-depth conversations and activities focused on four distinct themes relevant to HR DOOs: Employing Strategies for Retention (including Talent Acquisition, Workforce Development, and Employee Engagement), Shaping Positive Culture, Balancing Strategy and Operations, and Communicating with Impact. Grow your HR DOO toolbox as you leave with practical tools and techniques that will help you grow your skills and meet the challenging needs of your organization.

Program Objectives
How You Will Benefit:
- Use the framework of assess, build, map to create a realistic plan for analyzing and elevating HR in your organization
- Define talent acquisition strategies that attract more quality candidates
- Identify employee development and engagement strategies that impact employee retention
- Assess your organizational culture and determine the role HR plays in maintaining and shaping culture
- Determine the balance between strategy and operations in your approach to HR
- Describe communication strategies for building effective relationships with business leaders

Mirror, Mirror on the Wall, Show Me Where My Bias Falls
06/28/2020 11:40 AM - 11:58 AM |
Type: Smart Stage

| Competencies: Global & Cultural Effectiveness, Relationship Management
Presenter:
Ashley Dugger, SHRM-CP, Program Chair, Human Resource Management , Western Governors University
Presenter:
Nicole Whitehead, SHRM-SCP, Chief Human Resources Officer , Auburn University – Montgomery

When we speak of building a more inclusive environment in the workplace, oftentimes we look at the general assumed biases of the collective group or known biases of individuals. This session takes a deeper look at exploring our own internal biases—recognized or unrecognized, and how this self-assessment can impact effectively working with others. The session also provides attendees the opportunity to bring forth the areas where they feel others may have bias toward them, with the approach of “I am more than my …”, as we build a culture that allows for transparency and vulnerability.

10 Things Managers Need to Know
06/28/2020 12:00 PM - 12:18 PM |
Type: Smart Stage

| Competencies: Leadership & Navigation, Relationship Management
Presenter:
Karlyn Borysenko , Principal, Zen Workplace

We've all heard the saying "You don't quit your organization—you quit your boss." If you want your people to do their best work, you have to provide them a work experience that will support their success. There is a science to being a great boss that starts with human psychology. This session explores 10 things every manager needs to know about driving productivity and setting their team up to do their best work on a psychological level.

Why Failing Doesn't Suck: How to Encourage Face-Palm Moments
06/28/2020 12:50 PM - 01:08 PM |
Type: Smart Stage

| Competencies: Business Acumen
Presenter:
Chris Dyer, Speaker and consultant, author and CEO , PeopleG2

Mistakes, failures, errors, blunders and mishaps. Are you feeling uncomfortable yet? No one is perfect, but we all hope for a perfect performance at work. Guess what? It's not going to happen! This session shows how constantly trying to avoid mistakes can be even more detrimental than the occasional slip-up. With today's changing business landscape, innovation is everything. But to drive innovation, employees can't be paralyzed by self-doubt or the fear of failure.    Chris Dyer will show how accepting (and expecting) to fail from wrong decisions or poor outcomes is actually a hallmark of good culture. You will learn how to make more room for creativity and healthy risk taking when it matters most. Making mistakes doesn't have to be painful. From minor errors to epic failures, come learn how your face-palm moments can lead to colossal business success.

 

Business Storytelling: One Size Audience Doesn’t Fit All
06/28/2020 01:00 PM - 02:15 PM |

Presenter:
Janine Kurnoff, Co-Founder and Chief Innovation Officer, The Presentation Company
Workplace Application:
Effective business storytelling requires flexibility and adaptability for organization-wide impact. 

Business storytelling is a powerful way to sell ideas, drive connection, and spur action. But often, whether you're faced with a roomful of decision-makers or diverse perspectives, a story that resonates with one person may not move another. Storytelling expert Janine Kurnoff coaches the world's top brands how to use storytelling in everyday business communications. This session gets hands-on with practical, flexible, storytelling fundamentals, fit for the diverse audiences HR professionals face every day.

Learning Objectives:

  • Apply the fundamental concepts of storytelling to any business-related communication, from live presentations, to meetings, emails, voicemails, etc.
  • Explore three common audience scenarios that require you to adjust your story and introduce flexibility into a business narrative.
  • Discover how to analyze your audience to determine their needs and be able to address multiple constituencies.
Creating and Sustaining a Drama-Free Workplace
06/28/2020 01:00 PM - 02:00 PM |
Type: Mega Session
Track: Culture

| Competencies: Global & Cultural Effectiveness, HR Expertise
Presenter:
Patti C. Perez, Founder and CEO, PersuasionPoint Inc
Workplace Application:
Workplace drama is exacerbated by fear; a culture that applies lessons proven to reduce danger and fear sees a significant reduction in workplace drama. 

Today’s workplace requires a commitment to creating and sustaining a healthy, inclusive and equitable culture. Organizational leaders, particularly HR leaders, play a key role in reaching this goal. In this session we explore innovative ways to have a drama-free and healthy workplace environment. We address details about:

  • The litigation-avoidance paradox: How to unshackle your company from the grip of irrational fear since taking steps in a singular effort to avoid lawsuits, paradoxically, actually invites employees to head to the nearest courthouse.
  • How to anticipate drama-producing events and properly prepare for them to minimize the likelihood that they will lead to workplace drama.
  • The ways in which we can implement lessons learned from a culture of safety – one that authentically focuses on working together to prevent workplace accidents and injuries – into the world of workplace conduct.

Learning Objectives:

  • Take lessons from safety principles and apply them to issues related to workplace strife to create: a culture of truth-telling (encouraging reports of misconduct); a culture of curiosity (establishing a system to conduct fair and thorough investigations); and a culture of fairness (resolving disputes in ways that are actually fair, and will be perceived as fair).
  • Learn how focusing on tested and proven methods to increase inclusion, belonging and equity leads to a healthy and drama-free culture at work.
  • Learn how to make courageous workplace decisions rather than decisions based on a fear of getting sued.
Dear Helga: You Won’t Believe What My Employee Did This Time
06/28/2020 01:00 PM - 02:00 PM |
Type: Mega Session

| Competencies: HR Expertise, Leadership & Navigation
Presenter:
Michael S. Cohen, J.D., Partner, Duane Morris, LLP
Workplace Application:
As workplaces increase in complexity and diversity, so do the issues they present. Learn how HR flexes and evolves to meet these challenges. 

We’ve all said it: “I would write a book, but who would believe these stories are true?” Unfortunately, many of the tales are far too real! Whether the situation involves the increasingly complicated issues arising out of political conversations and debate at work, the rebound effects of #MeToo in the workplace and how to address them without losing our humanity, or the importance of demonstrating empathy and keeping employees motivated and engaged in a confusing and often-complicated world, the workplace has become far more complicated to manage. This fast-paced session focuses on uncommon HR issues and examines practical, business-focused solutions that you can use immediately to address those problems. 

Learning Objectives:

  • Evaluate the effects of the #MeToo movement in the workplace and how to encourage managers not to lose their humanity.
  • Recognize the importance of demonstrating empathy and confronting complicated issues in an increasingly complicated HR environment.
  • Discuss and examine the potential risks associated with political conversation and debate at work in a presidential election year.
  • Analyze how relevant employment laws are implicated in these often-tenuous employee relations and legal concerns.
Global Pay Equity: A Tour Around the World
06/28/2020 01:00 PM - 02:00 PM |
Track: Global HR

| Competencies: Global & Cultural Effectiveness, HR Expertise
Presenter:
William David Wright, Partner, Fisher & Phillips LLP
Workplace Application:
Pay equity models aren’t the same everywhere. Learn what applies to where you operate. 

Learn how to navigate the challenging demands of pay equity laws around the world.  This session covers the difference between “pay equity” and “equal pay for equal work.”  Comparisons will be made between the litigation-based North American model and the reporting-based European model by using specific examples from the U.S., Canada, France, Germany, Switzerland, the UK, Australia, Japan and China.

Learning Objectives:

  • Understand the pay equity requirements in major international jurisdictions
  • Identify issues in your organization’s global pay practices
  • Assessing your workforce to identify disparities
  • Implementing pay practices designed to comply with the increasing demands of new laws and regulations.
HR on Purpose!! Five Ways to Own, Lead and Integrate HR Throughout Your Organization
06/28/2020 01:00 PM - 02:15 PM |
Type: Mega Session

| Competencies: Business Acumen, HR Expertise, Leadership & Navigation
Presenter:
Steve Browne, SHRM-SCP, SHRM Board Member, Vice President of Human Resources, LaRosas, Inc.
Workplace Application:
Deliberate, conscious HR practice supports organizational goals and delivers positive, constructive culture. 

HR is a critical function in organizations and is a fantastic profession !! Too often we sell ourselves short versus leveraging the value and strength we bring each day. This session shows practitioners tangible ways to own their role in their company, effective ways to integrate across departments, and how to build and sustain the human factor in the workplace.

Learning Objectives:

  • Owning HR—HR is at a crossroads where we need to own who we are and what we bring to organizations. We are not a support function. We are a leadership/development arm of the company.
  • The Human Factor—HR has the ability to personalize and practice HR at the individual level. Done well this leads to building an organization filled with people who truly perform in their roles. This is much more than putting the "H" in HR. It's allowing people to bring their best to their role every day.
  • The Power of Context—Giving employees context around why we have parameters and processes is a shift from the traditional organization. HR can affect the company from a behavioral perspective, which is sustainable on a long-term basis.
  • Development Not Measurement—HR must develop employees from the C-suite to management to front-line supervision. This takes a complete break from how companies currently approach employees. There is an intentional method that breaks through and leverages the strengths of our people.
  • Approach Is Key—HR has the responsibility to model the behavior it wants to see in others. It's not good enough to design programs; performance must be visible and consistent. HR sets the standard and direction of culture strategically across the organization.
Supporting your Employees in their Caregiving Roles
06/28/2020 01:00 PM - 02:15 PM |

| Competencies: Consultation, Global & Cultural Effectiveness, Leadership & Navigation
Presenter:
Lisa Perez, President, HBL Resources, Inc.

One out of every six employees in the US provides care to a relative or friend and the number is expected to grow exponentially over the coming decade - as people are living longer, often with complex care needs, and family members step in to fill caregiving gaps.

Learning Objectives:

  • Understanding the issues regarding Caregivers in the Workplace.
  • Discuss methods regarding creating a Culture of Awareness.
  • How to prepare for the conversation to obtain C-Suite Support.
  • Identify the challenges associated with Implementing Caregiving benefits.
  • Discover the resources available for Employers and Caregivers.
Fight or Flight: Overcoming a Toxic Workplace Culture to Avoid Turnover
06/28/2020 01:10 PM - 01:28 PM |
Type: Smart Stage
Track: Culture

| Competencies: Communication, Global & Cultural Effectiveness, Relationship Management
Presenter:
Mitsu Frazier, Vice President – Academic Operations , Western Governors University

We’ve all heard the recent reports from SHRM that show the staggering numbers: Toxic workplace culture can cost companies hundreds of billions of dollars in turnover costs. Now, we need to address how employers and HR professionals can work together to build positive workplaces that lend to increased retention and increased employee satisfaction. Communication, learning and development, and intentional efforts to strengthen workplace relationships are vital elements of positive workplace culture. Instead of fleeing from a bad environment, let’s look at how we can impact the changes we know will drive success.

Opening General Session featuring Mindy Grossman in Conversation with Johnny C. Taylor, Jr., SHRM-SCP
06/28/2020 02:30 PM - 03:30 PM |
Presenter:
Mindy Grossman, President and Chief Executive Officer, WW International
Presenter:
Johnny C. Taylor, Jr., SHRM-SCP, President and Chief Executive Officer, SHRM

Reigniting Culture Through Business Transformation: The CEO Perspective

Illuminate the critical importance of culture in a company and how it ultimately can make or break your business strategy.

At large companies, CEOs may oftentimes focus their attention solely on business strategy, aiming to deliver on results and objectives, and can forget the people who are dedicating themselves to their work. Mindy Grossman, CEO of WW International, has spent the entirety of her career focused not only on delivering business results but also on ensuring the company culture was a key element of the business strategy. Known for her innate ability to transform and reinvent businesses, Mindy is a firm believer that culture trumps strategy and that an engaged, passionate, collaborative and accountable culture is the best tool an organization possesses.

Since Mindy joined WW in July of 2017, she has transformed this international organization from the inside out, galvanizing employees behind their noble purpose of wellness and through her “people first” style. Mindy will speak about the importance of avoiding bifurcating strategy and culture and the symbiotic relationship the two must have in order to see success.  

Opening Networking Reception in the Expo
06/28/2020 04:00 PM - 07:00 PM |

The SHRM Exposition is the largest HR solutions center in the world. Be sure to check out products and services from every aspect of human resources in the SHRM Exposition. Discover new products, services and solutions that you need as you walk through more than 675 exhibiting companies on the show floor.

A complete list of all participating companies can be found in the Exhibitor & Sponsor Resource Guide in your conference bag or in the SHRM Events app.

06/29/2020

Senior Leadership Program | Investing in People With Data-Driven Solutions**
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications
06/29/2020 10:00 AM - 01:30 PM | Provided in Pre-Event Communications

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.

Program Overview

In this program, senior-level HR professionals will learn to assess the financial impacts of strategically-focused HR initiatives in areas such as staffing, training, employee health and wellness, attitudes and engagement, and work-life programs. Participants will explore strategies for communicating data-driven findings to executives and senior-level peers and encourage people investments that lead to better organizational outcomes.

Program Agenda

Saturday, June 27th:

8:30-9:45: Intro, workshop overview; Making HR Measurement Strategic
9:45-10:00: Break
10:00 -11:15: Analytical Foundations of HR Measurement
11:15-11:30: Break
11:30-12:45: Talent Management as a Source of Competitive Advantage
12:45-2:00: Lunch
2:00-3:15: The Hidden Cost of Absenteeism
3:15-3:30: Break
3:30-5:00: The High Cost of Employee Separations

Sunday, June 28th:

8:30 - 9:45: Employee Health, Wellness, and Welfare
9:45-10:00: Break
10:00 -11:15: Employee Attitudes and Engagement
11:15-11:30: Break
11:30-12:30: Financial Effects of Work-Life Programs
12:30-1:30: Lunch

Monday, June 29th:

10:00-11:15: The Payoff from Staffing Programs
11:15-11:30: Break
11:30-12:30: The Payoff from Training and Development Programs; Summary and Conclusions
12:30-1:30 Lunch

**Your registration fee includes a copy of Investing in People (3rd ed., 2019).

Presenters

Wayne Cascio, Ph.D., Distinguished Professor, University of Colorado and Robert H. Reynolds Chair in Global Leadership, and Alexis Fink, Vice President, People Analytics and Workforce Strategy at Facebook

Wayne is the co-author of Investing in People: Financial Impact of Human Resource Initiatives, Third Edition.

Senior Leadership Program | Powerful Leaders: Transform Your Personal Brand and Executive Presence**
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications
06/29/2020 10:00 AM - 01:30 PM | Provided in Pre-Event Communications

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.


Program Overview

You are a powerful leader, and you know it. But top management continuously overlook you. Strong leadership competencies are critical, but every determined professional must possess poise, executive presence, and confidence. Leaders with a focus on the C-Suite or an executive role must also become the respected strategic resource. This requires a deliberately developed personal brand that has been carefully crafted to communicate who you are, what you have, and the value you bring to the organization. How you package, position and promote yourself is critical to your success. This senior leadership program is built for the sole purpose of taking you step-by-step through a proven process to transform your brand and elevate your career!

Presenter

S. Renee Smith, CPC, President of S Renee Smith (SRS) Productions, Inc.

Website: https://srenee.com/

**Your registration fee includes copies of two of S. Renee Smith's books, 5 Steps to Assertiveness and The Bridge To Your Brand.

Senior Leadership Program | Presented by Cornell University Faculty - Bold HR: Leading Through Influence*
06/27/2020 08:30 AM - 05:00 PM | Provided in Pre-Event Communications
06/28/2020 08:30 AM - 01:30 PM | Provided in Pre-Event Communications
06/29/2020 10:00 AM - 01:30 PM | Provided in Pre-Event Communications

15.00 SHRM PDCs | Intended Audience: Senior-Level

*This program requires preregistration. Additional fees apply.

Program Overview

Target Audience:  the program is intended to provide critical learning for HR Leaders who currently or aspire to support senior leaders and their leadership teams. Ideally, the participants are at a level where the leadership team has responsibilities for running an organization, business unit (e.g., division, product line, region), or larger business function (e.g., sales, supply chain, finance).  The key differentiator is that the participants sit on and support a leadership team.  HR specialists who frequently interact with and support line leaders may also be a fit for the program. 

Presenters

Chris and Brad to Professors from the Cornell Center for Advanced HR Studies (CAHRS).

Program Objectives

The goal of the program is to help HR leaders develop knowledge and practice applying skills related to the emotional intelligence side of HR leadership.  In particular, we focus on helping leaders to develop acumen on the topics of courage, providing coaching to senior leaders on talent issues that impact senior leadership team capabilities, understanding senior leadership team dynamics  and supporting high performance teams, and managing and influencing organizational politics. Whereas other programs focus on enhancing HR functional knowledge or HR strategy, this program is intended to help HR leaders build out their capabilities tied to the coaching and advisory part of the role as HR leaders in a leadership team. 

Program Agenda

Saturday, June 27th:

8:30- Noon: Introduction and overview of the Program

Review of the Role of HR Leaders and Underlying Competencies

Importance of Courage
• What is courage?
• Courage and purpose
• Cases on courage

Relationships and Influence as an HR Leader

1:00-5:00: Role of HR leader as Talent Architect

Spotting high potential talent
• Talent assessment
• Talent conversations and planning

Developing high potential talent
• Developing talent through experiences
• Responding to derailment

 

Sunday, June 28th:

8:30 - 1:30: Senior Leadership and Agile Teams

Senior leadership teams
• How are they different than other teams
• Common problems
• Starting up and coaching senior leadership teams

Agile teams
• Structuring and supporting agile teams
• Case exercise on agile teams

 

Monday, June 29th:

10:00-1:30: Role of HR Leader in Managing Organizational Politics

Organizational politics
• What are politics
• Dynamics behind politics
• Case exercise on managing politics

 

Registration
06/29/2020 07:00 AM - 07:00 PM |

Registration is located in the Grand Lobby of the Convention Center. Please bring a printed copy of your bar code registration email or present it via your mobile device. Here is where you will get your badge and conference materials.

There will be self service kiosks (to print your badge) located next to Attendee Registration in the Grand Lobby and also in the North Lobby near the shuttle dropoff. You will then need to get your conference bag at the Bag Pick Up Area in the Grand Lobby and North Lobby near the shuttle drop off.

Please note: If you are a speaker, volunteer, or press - please refer to your logistics email for the location to check in and pick up your badge. You do not get your badge at Attendee Registration.

Crafting a Strategic Vision and Values-Based Culture to Achieve Your Organization’s Long-Term Objectives
06/29/2020 07:30 AM - 08:45 AM |

| Competencies: Communication, HR Expertise, Leadership & Navigation
Presenter:
Joe Urbanski, Chief Operations Officer , Total Solutions Group
Presenter:
Jack Gottlieb, Founder and Chief Executive Officer, The Total Solutions Group, Inc.
Workplace Application:
It’s important tying individual employee’s achievement to that of their department and the organization and ultimately the community or global impact that the business is creating. 

Most strategic planning meetings, sessions, and retreats result in a document that ends up just sitting in a file cabinet vs. actually transforming the focus and approach of your organization. At best, it's laminated in a pretty binding. It's rarely revisited, it's infrequently updated, and it's certainly not reinforced. This session introduces a dynamic five-step process that fosters True Clarity™, Aligned Accountability™ and Purposeful Execution™ to what's Really Most Important™ for your organization in the following four cornerstones of strategic growth: [1] your marketplace, [2] your customers, [3] your organization, and [4] your people.

Goals can be SMART; your vision must be FLY! If you truly want to inspire your people to show up to work with a better attitude, play the game at a higher level, and focus on results as opposed to daily tasks, we must start with a vision that is Fascinating, Lucid, and something that is Yearned for. People must see and feel the connection to the bigger picture and the scope of the work they are doing. It's not only something that you must do for them; it's something that they need from you to build the capability you need today in order to achieve the transformation you want tomorrow. This is the job of the executive team and organizational leaders.

An empowering strategic plan drives the organization to achieve its long-term objectives while guiding what each person needs to focus on every day. That's the easy part. Building a plan that is [A] relevant and compelling to drive profitable growth, [B] sustainable where you consistently execute as one team instead of silos, [C] and replicable so that you can scale more quickly to outperform the competition...that's why you need to get to this session.

Learning Objectives:

  • Establish Your Four Cornerstones in your marketplace, for your customers, within your organization, and with your people so that you have True Clarity to what's Really Most Important to your organizational culture and business strategy.
  • Define Your Strategic Pillars & Deliverables to use as building blocks for your strategic path, milestones, and key performance indicators.
  • Define with absolute clarity a Fascinating, Lucid, and Yearned-for vision, followed by the goals and projects that lead to it, as well as ways to communicate that vision throughout the organization.
  • Develop the Strategic Discipline and hardwire your strategy into the fabric of the organization where it reaches every employee every day in how they achieve results not just get things done.
  • Transform Your Capability to execute your strategy through your business model, infrastructure, processes, and people.
Culture of Candor Is Everything: Are You Creating or Killing It?
06/29/2020 07:30 AM - 08:30 AM |
Track: Culture

Presenter:
Dawn Metcalfe, Managing Director, PDSi
Workplace Application:
Key factors affect an organization’s level of openness and candor and the positiveness or toxicity of its culture. 

Culture is as simple and complicated as this:  It’s the way we do things around here, the processes we don’t question and the questions we don’t ask. This session explores what’s needed to build and manage a culture of constant candor, so your people can hear and be heard, feel safe taking risks, and speak up. Learn about the five building blocks needed to create, not kill, a culture of candor throughout your organization.

Learning Objectives:

  • Learn how to decide what behaviors and values you’re hiring for and understand that every step of the hiring process is sending signals.  Are you hiring the people you want?
  • Explore the importance of knowing how and when to question a process.
  • Understand what’s needed to bridge the gap between what you and your people are doing every day and the ultimate vision of the organization.
  • Learn how to build a performance culture that supports your ultimate vision and influences the culture you want to see more of.
  • Know why you need to sweat the small stuff when it comes to the actions and behaviors you reward, tolerate or punish.
Defining and Communicating Your Personal Brand to Help Your Career and Your Organization Grow
06/29/2020 07:30 AM - 08:30 AM |
Type: Mega Session

Presenter:
Jennifer McClure, President, Unbridled Talent, LLC
Workplace Application:
Your personal brand is the foundation of trusting relationships, leading to personal and organizational success. 

The concept of personal branding may seem like a catchphrase being thrown around by authors and self-help gurus, however the concept isn't new. You already have a personal brand - whether you know it or not. Your personal brand is more than your reputation. It's a value proposition that helps companies evaluate whether or not to recruit, hire, develop and retain you - and also whether or not people want to work with you, or at your company. Your personal brand is an important aspect of your career, and impacts everything from future career aspirations to your existing compensation opportunities. Once you understand what drives you, as well as the qualities and skill-sets that are unique to you, you can effectively manage your brand and communicate your best attributes to the constituencies that matter.

Learning Objectives:

  • Understand what is included in your personal brand, what isn't, and why it matters.
  • Discover how personal branding relates to managing and growing your career.
  • Create your own personal brand statement, and understand how to use it.
  • Incorporate your "whole self" into your personal brand to create personal and professional opportunities.
  • Develop an Action Plan for effectively communicating and promoting your personal brand.
FLSA Jeopardy 2020
06/29/2020 07:30 AM - 08:45 AM |

| Competencies: Ethical Practice, HR Expertise
Presenter:
Louis Richard Lessig, SHRM-SCP, Partner, Brown & Connery, LLP
Workplace Application:
Whoever you are, FLSA applies to you. Learn what’s new in the 2020 edition of FLSA Jeopardy. 

Are you aligned with the new FLSA regulations?  Have you classified everyone correctly?  Can you honestly say that you are where you need to be as it relates to the FLSA?  If you have any trepidation thinking about these FLSA-centric issues, then this is the session for you! We explore the present evolution of the latest FLSA drama, where things stand today, and practical tips to succeed in this area. We also cover a few pitfalls that you will want to avoid to ensure that you are not on the wrong end of a discussion with the U.S. DOL or in a courtroom. So join, Louis Lessig for this engaging opportunity to explore a law that touches every single workplace, regardless of size, in an entertaining way that is sure to deliver value as you look to shape the future of your organization.

Learning Objectives:

  • Learn about the latest the latest FLSA case law and regulations.
  • Gain ways to avoid potential challenges of the FLSA and how it may impact salary projections.
  • Evaluate case law and regulations to review existing policies and procedures for potential areas of necessary alteration moving forward.
Global Generational Trends, Challenges and Opportunities Impacting Your Human Capital Strategy
06/29/2020 07:30 AM - 08:30 AM |
Track: Global HR

| Competencies: Communication, Consultation, Global & Cultural Effectiveness
Presenter:
Giselle Kovary, Managing Partner, N-gen People Performance, Inc.
Presenter:
Susan Armstrong, Managing Partner, Global Training Transformation
Workplace Application:
We are increasingly global and multigenerational. Understanding the trends emerging from these shifts is critical to successful organizational performance. 

Are you looking for guidance and direction on how to tap into global generational motivations, how to enhance communication and how to drive greater performance from multigenerational teams? Hear about case studies from Europe, the Middle East, Asia and North America that reveal insights and trends on this topic. Since generational identities are often viewed only through a Western perspective, this session presents a behavioral model that has been used globally to identify generational mindsets and trends, while ensuring unique cultural differences are not overlooked.

Learning Objectives:

  • Identify global generational trends that impact your human capital strategy.
  • Apply a behavioral model to pinpoint generational mindsets globally.
  • Detect unique cross-cultural differences within the same generation.
  • Enhance global effectiveness through macro and micro data.
  • Apply tips to enhance engagement and inclusion.
How to Make Your HRIS Work for You
06/29/2020 07:30 AM - 08:30 AM |
Track: HR Technology

| Competencies: Communication, HR Expertise
Presenter:
Audrey Shelton, Vice President of Human Resources, Maritz Motivation (formerly with MaritzCX)
Workplace Application:
Don’t think of your HRIS as a system – use it as an expert. 

Learn to leverage your Human Resources Information System (HRIS) to function as another HR team member. From desirable employee recognition programs to intuitive and effective performance reviews, your HRIS can manage it all for you, with minimal implementation and oversight.

Learning Objectives: 

  • Engaging employee recognition program details.
  • Importance of easy-to-use options for employees and managers.
  • How to design performance reviews that actually review an employee’s performance and don’t take too much time.
Improving Employee Behavioral Health: Strategies for Integration Across the Benefits Continuum
06/29/2020 07:30 AM - 08:30 AM |

| Competencies: HR Expertise
Presenter:
Carrie Bergen, Account Manager, ComPsych
Workplace Application:
Focusing more on behavioral health reduces healthcare costs and improves employee attendance and performance. 

Mental and behavioral health can have a significant impact upon employee productivity, disability claims and health care costs in general. In this informative session, learn about behavioral health strategies for removing barriers to care. By expanding EAP benefits and taking a more hands-on approach to behavioral health network design, employers can greatly increase the number of employees getting access to appropriate care, while reducing absenteeism and costs.

Learning Objectives:

  • Learn how to benchmark mental health-related costs (disability claims, health care costs, productivity).
  • Gain strategies for holistic behavioral health including plan design, EAP and behavioral health network design and expanded EAP services.
  • Learn how to track behavioral health plan performance over multiples years.
  • Learn what's in store for the future of behavioral health, including clinics, telehealth, digital solutions and integration with absence management.
Recognizing & Reducing Implicit Bias throughout Your Talent Life Cycle
06/29/2020 07:30 AM - 08:45 AM |
Type: Mega Session

| Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation
Presenter:
Eric Ellis, President and CEO, Integrity Development Corporation
Workplace Application:
Unconscious bias has a much greater impact than we may consciously recognize. 

As companies fully include talent from diverse groups, raising awareness and developing skills to both recognize unconscious bias and reduce its impact will improve talent management – from recruiting candidates to assessing and promoting leaders. This is important as a significant body of research highlights the measurable impact that bias plays in these important processes. Francesca Gino, Harvard Business School professor says, “[Biases] cause us to make decisions in favor of one person or group to the detriment of others... which leads some of the best people managers to not recognize some of the talents, skills, and abilities of diverse employees."

Learning Objectives:

  • Define where in the talent life cycle implicit bias could have its greatest impact. (Talent acquisition/recruitment, employment assessment/selection, on-boarding, training & development, performance management, succession planning.)
  • Learn about the key competencies necessary to recognize and mitigate the influence of individual and institutional bias.
  • Gain practical tools for reducing the impact of unconscious bias in the performance appraisal process.
  • Gain several proven solutions to implement immediately to transform the effectiveness of your talent management and development systems.
Show Them the Money! Improving Employee Total Compensation Literacy, Featuring Insights from Autozone
06/29/2020 07:30 AM - 08:30 AM |

| Competencies: Communication, Consultation, HR Expertise
Presenter:
Matt Harmon, Vice President, Benefits, Compensation, and HR Systems Customer Satisfaction, AutoZone
Presenter:
Misty Guinn, Director of Benefits and Wellness , Benefitfocus
Workplace Application:
Even the best compensation programs lose their value when employees don’t understand them. 

We all know that pay is only part of the equation when it comes to attracting and retaining talent. In fact, many workers say they would take a job that exchanged lower pay for better benefits and perks. But "better" is often a matter of awareness, and awareness is often lacking. This not only means your efforts go unnoticed, but also that your employees are missing out on things that could improve their lives. In this session, we explore various ways you can improve total compensation literacy among your employees. Hear best practices from AutoZone and get inspiration for how you can effectively showcase the full value of everything you offer as an employer.

Learning Objectives:

  • Discuss the importance of a well-rounded compensation package to attracting and retaining talent.
  • Identify gaps in employees' awareness, understanding and utilization of their total compensation.
  • Learn how you can consistently communicate the value of your compensation package and enable employees to take full advantage.
Stop Waiting for Permission: Be the HR Leader You Know You Can Be Today!
06/29/2020 07:30 AM - 08:30 AM |

Presenter:
Sabrina Baker, SHRM-CP, Founder, Acacia HR Solutions
Workplace Application:
HR professionals have been waiting too long to be invited to their seat at the table. 

HR professionals, especially those in small environments, have fought for decades to be seen as true business partners in their organizations by getting other leaders to see them as equals. However, many of us who are ready to lead wait for permission before pushing ahead, and often, we wait too long. Learn how to make monumental changes and add value to your organization by owning your abilities and claiming your power. Discover how to take action towards becoming a stronger leader and business partner.

Learning Objectives:

  • Streamlining the day-to-day processes keeping you "in the weeds" administratively.
  • Learning the business and thinking like a CEO.
  • Empowering others to handle employee issues.
  • Leveraging technology to make better business decisions that align organization and people goals.
  • Looking ahead to create strategic plans that create opportunities for employees to thrive.
Ten Tips That Will Get Employees to Read What You Write
06/29/2020 07:30 AM - 08:30 AM |

| Competencies: Communication, Leadership & Navigation
Presenter:
Robert Bogue, President, Thor Projects
Presenter:
Terri Bogue, Chief Operations Officer, Thor Projects
Workplace Application:
Stop repeating yourself and get people to want to hear what you have to say through better writing skills. 

You're constantly reminding, nudging, and nagging employees to do the things that you need them to do or stop doing things you need them to stop. You're exhausted from the questions you've explained in your email. Imagine a world where employees want to hear everything you have to say. How can you change the pattern and get them to want to read what you've written? In this fast-paced session, we'll cover ten things you can do to get others to read what you write. You don't need to do all ten all the time, but just a few subtle shifts can increase your response rate, save time, and improve everyone's attitude. In this session, you'll get a chance to practice your new skills through interactive writing exercises.

Learning Objectives:

  • Identify reasons why employees don't read communications.
  • Evaluate gaps in communications channels and expectations.
  • Develop specific writing skills to improve communication.
The Hardest Part of HR Is Letting Go. Key Processes and Resources for Effective Employee Termination
06/29/2020 07:30 AM - 08:45 AM |

| Competencies: Ethical Practice, HR Expertise, Relationship Management
Presenter:
Melanie Peacock, SHRM-SCP, Associate Professor, Bissett School of Business, Mount Royal University
Workplace Application:
Competently managing the termination process reduces risk and makes a difficult situation easier for all involved. 

Most HR professionals will tell you the least favorite part of their job is terminating employees. Severing someone's employment relationship is an emotional and laborious process that requires careful planning and thought. Having been involved in almost 100 terminations, join Dr. Melanie Peacock as she shares lessons learned and insights gained through these experiences. You will receive practical tools and strategies to ensure that employee terminations are carried out in the most effective, efficient and humane manner.

Learning Objectives:

  • A review of why terminating employees is a critical, yet difficult, part of an HR professional's role.
  • An overview of common problems encountered during the termination process and how to avoid them.
  • Responses to common questions regarding the termination process such as when to do this, who should be involved and what should happen during the meeting.
  • An explanation of the termination planning process including a checklist to thoroughly prepare.
  • An overview of critical actions that should be enacted after the termination process. 
The ROI of Kindness: Shaping a One-of-a-Kind Culture That Drives Success
06/29/2020 07:30 AM - 08:45 AM |
Track: Culture

| Competencies: Business Acumen, Communication, Global & Cultural Effectiveness
Presenter:
Brad Karsh, Founder and CEO, JB Training Solutions
Workplace Application:
Kindness is about more than making people feel good – it’s a key to a thriving, successful organization. 

What if we told you that your organization's key driver for success should be kindness? Would you scoff at the idea that something typically associated as "warm and fuzzy" could be your primary driver of business results and creator of an unbelievable culture that engages both employees and customers? At a time when business is moving at breathtaking speeds and competition is fierce, irrefutable evidence shows that infiltrating your culture with kindness is the secret sauce to delivering an unprecedented ROI. You will hear accounts from best-in-class organizations, including Southwest Airlines and Chick-fil-A, on how kindness has propelled their success, and how you can take actionable steps to put kindness at the forefront of your organization's culture.

Learning Objectives:

  • Recognize and create the strong business case for kindness in the workplace.
  • Utilize proven techniques from world-class organizations where kindness is a key value.
  • Inspire kindness to build loyal employees and customers who become raving fans.
  • Develop new ideas and implement effective strategies that build a positive and kind culture.
  • Boost employee and customer engagement through methods that anyone can implement.
Using Advocates to Fill Job Openings: The Vital Equation to Help You Hire Better
06/29/2020 07:30 AM - 08:45 AM |

| Competencies: Business Acumen, HR Expertise, Leadership & Navigation
Presenter:
Ryan Kohler, CEO, ApplicantPro
Workplace Application:
By knowing each piece of the Hiring Equation, you will be equipped to build a strong advocacy and referral program to maximize applicant flow. 

Companies facing a serious talent shortage and struggling to get enough qualified applicants for their openings resort to  throwing serious cash at job boards and recruiters in hopes of finding someone. But in the search for quality applicants, the data is clear: referrals are number one. Partners, present and past employees, vendors, friends, family, and even customers can all be advocates for you--but only if you motivate and make it easy for them. Hiring Optimization expert, Ryan Kohler, walks you through the Hiring Equation behind creating an advocacy and referral program that gets more applicants for less money.

Learning Objectives:

  • Discover the data that shows how referrals are the best source of quality hires and the importance of implementing a process in your company that goes beyond employee referrals.
  • See the Hiring Equation that illustrates how to maximize applicant flow.
  • Review the data that says 'hiring' is really just 'marketing', learn the must-know strategy for creating the ultimate 'job product' that is unique, compelling, and credible, and see the blueprint the most successful HR teams use to multiply the number of applicants 300-500% over other methods.
  • Understand how to motivate partners, present and past employees, friends & family, and even customers to refer applicants to your open positions with an advocacy and referral program that's easily set up, administered by HR and almost effortlessly understood, shared, and rewarded by referrers.
Using Assessments as a Valid Selection Tool
06/29/2020 07:30 AM - 08:45 AM |

| Competencies: Business Acumen, Critical Evaluation, HR Expertise
Presenter:
Whitney Martin , President , ProActive Consulting
Workplace Application:
Learn how to best use hiring assessments to increase the objectivity and accuracy of your hiring process. 

Infusing additional objective data into your selection process: good. The potential for lawsuits: bad. Hiring the wrong person: just plain ugly. What is the magical formula? How can you increase the accuracy of your selection process while minimizing risk, reducing costs, and increasing efficiency? Appropriately used, well-developed assessments can be the answer as long as you follow some basic scientific principles. This session provides methods to create or critically evaluate and strengthen assessment strategies.

Learning Objectives:

  • Learn the relative predictive validity of key employee selection methods.
  • Discover a process for identifying what candidate attributes matter most, and will have the biggest impact on key organizational outcomes.
  • Explore different types of assessment instruments, and the strengths, limitations, and appropriate uses of each.
  • Investigate various methods for measuring and quantifying the impact of your selection strategy.
Win/Win: How to Successfully Return Employees to Work and Comply with the ADA
06/29/2020 07:30 AM - 08:30 AM |

Presenter:
Michael Cajer Mason, SHRM-SCP, Shareholder, Greenberg Traurig, LLP
Workplace Application:
ADA compliance is an asset to organizations building inclusive cultures. 

As if managing leaves of absence under the ADA weren't difficult enough, EEOC guidance and recent federal cases compel employers to return disabled employees to work with reasonable accommodations under certain circumstances -- even, potentially, into completely different positions. But implementing an ADA-compliant return-to-work process could be this cloud's silver lining, resulting in getting workers back from leave sooner, filling open positions, helping employees improve their medical conditions and improving productivity.

Learning Objectives:

  • Current laws, regulations, and guidance regarding ADA leaves of absence and reasonable accommodations when employees are able to return from leave.
  • Drafting internal policies and processes to deal with employees returning from leave and seeking some form of reasonable accommodation.
  • Discussion of common scenarios.
General Session
06/29/2020 09:00 AM - 10:00 AM |

Details coming soon!

Exposition Open
06/29/2020 09:30 AM - 04:00 PM |

The SHRM Exposition is the largest HR solutions center in the world. Be sure to check out products and services from every aspect of human resources in the SHRM Exposition. Discover new products, services and solutions that you need as you walk through more than 675 exhibiting companies on the show floor.A complete list of all participating companies can be found in the Exhibitor & Sponsor Resource Guide in your conference bag or in the SHRM Events app.

Business as a Force for Good: Leveraging Internal Talents to Impact Communities
06/29/2020 10:30 AM - 10:48 AM |
Type: Smart Stage
Track: Culture

| Competencies: Global & Cultural Effectiveness, Relationship Management
Presenter:
Rashmi Prasad, Academic Vice President – College of Business , Western Governors University

How do we utilize the collective skillset of our employees, and leverage the impact of our organizations in our communities as a force for good? HR is particularly poised to have a tangible impact on the communities in which we live and work. This session explores how business can be seen as a true force for good by positively impacting society through community involvement, volunteerism, engagement initiatives and strengthening the collective impact our employees can have on those around them.

Employee Relations for the Department of One: The Case of Hot Mess Tess
06/29/2020 10:30 AM - 11:45 AM |

| Competencies: Communication, HR Expertise, Leadership & Navigation
Presenter:
Amanda Haddaway, SHRM-SCP, Managing Director, HR Answerbox
Workplace Application:
Just when you think you’ve seen it all, someone manages to raise the bar – and your eyebrows. 

Effectively dealing with employee relations situations is a rite of passage for most HR professionals, but sometimes even very skilled practitioners come across situations that make them raise an eyebrow. As a department of one, you don't have the luxury of having an entire in-house team to help you solve these unique situations, so we've talked to HR professionals across the country to come up with solutions and expert advice. In this entertaining session, you'll hear these stories, as well as learn practical tips for dealing with these interesting scenarios.

Learning Objectives:

  • A model for systematically approaching employee relations issues.
  • Effective strategies for solving sample employee relations situations.
  • When it makes sense to involve legal counsel.
Fixing Feedback: A Movement to Build a Positive Feedback Culture
06/29/2020 10:30 AM - 12:00 PM |
Track: Culture

| Competencies: Communication, Consultation, Leadership & Navigation
Presenter:
M. Tamra Chandler, Partner / Author, EY
Presenter:
Laura Grealish , Manager | People Advisory Services, Ernst & Young LLP
Workplace Application:
Feedback doesn’t have to be painful – simple models for constructively giving and receiving feedback show how to build trust and maximize impact. 

"Can I give you some feedback?" Why does this question always seem to make our blood pressure rise and defenses go up at the mere mention of the word? Join PeopleFirm in exploring the science behind feedback to gain an understanding of why we fear it and how to fix it. Practice some mind and body hacks and adopt a simple conversational model that you can apply immediately to help build a positive culture of feedback organizationwide.

Learning Objectives:

  • Understand your own feedback narratives and reflect on how it shapes your feedback conversations.
  • Apply our new definition of feedback and commit to a shift in the various roles you play in feedback.
  • Ease your own feedback anxiety with science-based mind and body hacks.
  • Increase your capacity to make connections that engender trust and support constructive feedback.
  • Lay a new foundation for fixing feedback and optimize your role as a seeker, extender and receiver of feedback.
Global Blind Spots: Creating a Global Mindset and Cultural Competence in Your Global Organizations
06/29/2020 10:30 AM - 11:45 AM |
Track: Global HR

| Competencies: Business Acumen, Global & Cultural Effectiveness, HR Expertise
Presenter:
Neal Goodman, CEO, Global Dynamics Inc.
Workplace Application:
If you have to label it “Global” you’re not a global organization. 

How prepared are you and your organization to work globally across geographies, cultures and time zones?  What are the unique skills and talent needed and how can you help drive a global mindset as a HR leader?  Most organizations take a myopic approach to going global and suffer the results. This session shares best practices, innovative solutions and resources and uses small group breakouts to identify gaps and solutions.

Learning Objectives: 

  • Identify areas where HR can play a strategic role in creating a global mindset and cultural savvy.
  • Apply a model that is being implemented in many organizations.
  • Explore resources that can be applied to promote a global mindset.
  • Create actionable steps to implement your organization’s global mindset and cultural savvy development.
How One HR Leader Took on the Opioid Crisis with Benefits Data
06/29/2020 10:30 AM - 11:30 AM |

| Competencies: Business Acumen, Critical Evaluation, Leadership & Navigation
Presenter:
Diana Han, Chief Medical Officer and Executive Director, Global Health Benefits & Services , GE Appliances
Presenter:
Grant Gordon , Chief Executive Officer , Artemis Health
Workplace Application:
Are your substance abuse programs getting you the results you want? Benefits data and analytics may hold the key. 

Employees facing substance abuse and behavioral health challenges are less productive, miss more work and are often on their own to get well. Data hold the key to targeted interventions that shape employee health, healing and overall wellness. In this session, you'll hear from Diana Han, chief medical officer of GE Appliances; and Grant Gordon, CEO and co-founder of Artemis Health on the foundational data that enabled Dr. Han to take on the opioid crisis in her member population and her community.

Learning Objectives:

  • How to leverage benefits data to gain actionable insights into the employee experience.
  • Benefits strategies for assisting at-risk members with substance abuse issues.
  • How to assess the results of interventions and programs using benefits data.
How to Analyze, Correct, and Defend Fair Pay Claims in Your Organization
06/29/2020 10:30 AM - 11:45 AM |

Presenter:
Quenton K. Wright, Labor Economist, Charles River Associates
Presenter:
Felicia Davis, Partner, Employment Law, Paul Hastings LLP
Workplace Application:
Fair pay practices continue to evolve with legislation, regulation and public expectations. 

New, more robust equal pay laws are sweeping the country and beyond. So too are pay discrimination class actions, exposing employers (large and small) to potential legal liability, negative publicity, and decreased employee morale. At the same time, employees, shareholders, and government organizations are demanding more transparency around pay practices. In this session, a labor economist and an employment law attorney with different perspectives within the equal pay field cover the basics of conducting an internal pay analysis and provide considerations for remediating pay disparities.

Learning Objectives:

  • Deepen your understanding of self-critical compensation audits.
  • Understand how existing pay practices may lead to and/or exacerbate pay disparities and hear case studies that illustrate that short-term decisions have long-term consequences.
  • Recognize the implications of compensation and HR decisions on class-wide and individual litigation to better partner with internal and external legal counsel and business leaders.
  • Evaluate the various methods to remediate pay differences to limit the risk of subsequent litigation.
  • Learn best practices to establish and maintain defensible pay practices.
It’s Time to Stop Talking About Culture and Focus on Behavior
06/29/2020 10:30 AM - 11:30 AM |
Track: Culture

| Competencies: Global & Cultural Effectiveness, Leadership & Navigation
Presenter:
Amy Philbrook, Head of Diversity & Inclusion, Fidelity Investments
Workplace Application:
Culture may eat strategy, but it starves without the right set of behaviors and habits. 

Culture has long been hailed as a workplace hero, but the true drivers of change are visible behaviors and habits that are easy to design, decide and measure. In this session, Amy Philbrook shares her views about why culture is an intangible, shapeless goal that cannot hold people accountable, and how the key to creating a profitable and healthy workplace is to engineer, monitor and reward behaviors and habits that are healthy for businesses and promote positive change.

Learning Objectives:

  • How leadership behavior changes your business and keeps leaders accountable.
  • How to help employees understand and commit to incremental behavior modifications that drive real change at the enterprise level.
  • How to leverage technology, specifically data and analytics, to drive diversity and promote inclusion.
  • Real examples of effective methods that leaders can utilize to help create a profitable and healthy workplace.
LGBTQ+ Knowledge for the HR Professional: Awareness, Etiquette and Best Practices
06/29/2020 10:30 AM - 12:00 PM |

| Competencies: Communication, Global & Cultural Effectiveness, HR Expertise
Presenter:
Tara B. Taylor, Education and Outreach Director , Maryland Commission on Civil Right
Workplace Application:
Evolving frontiers in sexual and gender identity and expression demand an expanded HR awareness and understanding. 

Although efforts have been made in recent years to advance equality for Lesbian, Gay, Bisexual, Transgender, Questioning, Queer, and other gender and sexual minorities, there are still many instances where LGBTQ+ people find themselves excluded, unwelcome, and uncomfortable in the workplace. According to the Human Rights Campaign, an average of 50% of employees report hiding their sexual orientation at work due to hostility, prejudice, discrimination and mistreatment in the workplace. During this interactive session attendees will:

  • Become more familiar with the most current LGBTQ+ inclusive terminology;
  • Understand the differences among these and other terms:  sex assigned at birth, sexual orientation, gender   identity, and gender expression;
  • Discuss workplace issues including equal employment laws, policy recommendations, bathroom inclusion requirements, as well as data collection and reporting best practices;
  • Discuss specific human resources scenarios that involved LGBTQ+ workers; and
  • Walk away with concrete strategies to create more welcoming and inclusive workplaces for LGBTQ+ employees.
Maximizing and Measuring the People, Planet and Profit Impact of Workforce Flexibility
06/29/2020 10:30 AM - 11:30 AM |

| Competencies: Consultation, HR Expertise, Leadership & Navigation
Presenter:
Kate Lister, President, Global Workplace Analytics
Presenter:
Cynthia Milota, Director of Workplace Strategy, Ware Malcomb
Workplace Application:
Deliberately engineering workforce flexibility programs drives organizational results far more than random flexibility. 

In most organizations, workforce flexibility isn't a structured program that leads to people working wherever and whenever. It just happens as a result of the mobile tools that make it possible. By simply letting it happen, rather than making it happen, organizations miss out on potential cost savings, attraction and retention opportunities, increased productivity and engagement, environmental impacts and more. In this session, explore the triple bottom line benefits of flexible workplace strategies.

Learning Objectives:

  • Identify strategies to gain executive buy-in for workplace change in general, and flexible workplace strategies in particular.
  • Examine and appraise the significance of involving Human Resources, Information Technology, Corporate Real Estate and other functional areas of the organization in workplace change initiatives.
  • Describe why and provide examples of the importance to establish goals and measurable results.
Navigating the California Leave-of-Absence Maze: How Comfortable are You?
06/29/2020 10:30 AM - 12:00 PM |

| Competencies: Ethical Practice, HR Expertise, Leadership & Navigation
Presenter:
Marina A. Galatro, SHRM-CP , Executive HR Consultant, HR Services, ABD Insurance & Financial Services
Workplace Application:
FMLA is not the same everywhere – understanding requirements and eligibility based on employee location is critical for HR practitioners. 

How comfortable are you with leave administration? On the 20th anniversary of the FMLA in 2013, the DOL concluded that 75% of employers reported that complying with the FMLA is 'easy'. That may seem like a surprise to you, right? Navigating the Family and Medical Leave Act can be challenging for most. But wait...what if you have employees working in California, too? Did you know that an eligible California employee can take more than 7 months off in a 12-month period for certain leave reasons? Join this session to gain a better understanding California's medical and family leave laws and become more confident in administering leave of absence requests for your California employees.

Learning Objectives:

  • Understand the basic elements of the current FMLA, CFRA and PDL for organizations with employees inside and outside California.
  • Understand the notice process and its practical application.
  • Ensure appropriate coordination of leave provisions.
  • Explore other California leave laws.
Power of Partnership: A Conversation with WW CEO and CPO on the Strategic Importance of HR
06/29/2020 10:30 AM - 11:30 AM |

| Competencies: Business Acumen, Leadership & Navigation
Presenter:
Mindy Grossman, President and Chief Executive Officer, WW International
Presenter:
Kim Seymour, Chief People Officer, WW International

Having the right strategy in place can ignite changes needed to drive the business forward while creating a workplace where employees and employers both thrive. It’s no coincidence that the most successful organizations have an HR or People partner at the table for strategy discussion, planning and decision-making. During this engaging session, you’ll hear how one such successful organization’s head of People works in tandem with their leadership team to engineer organizational success and achieve goals. WW’s CEO Mindy Grossman, a two-time Financial Times’ top 50 women in world business and one of Forbes' 100 most powerful women, will be joined by WW’s CPO Kim Seymour, a 20+ year HR veteran to discuss the strategic importance of HR, and how people can be linked to business results.

Be empowered by their partnership and learn how you can position—or further establish—HR as a true partner in your own organization. Mindy will offer fresh insights on the talent and organizational thoughts that keep CEOs up at night, and Kim will share ideas that can make a real impact. This dynamic duo will leave you with new ideas and actionable learnings that you can take back and apply to your own organization.
 

Radical Transparency Starts Right Here, With You!
06/29/2020 10:30 AM - 11:45 AM |

| Competencies: Business Acumen, Communication, Relationship Management
Presenter:
Erika Lance, Senior Vice President of People Operations, KnowBe4 Inc.
Workplace Application:
With a radical approach, anyone can use transparency to build trust, foster communication and strengthen culture. 

Radical transparency may sound frightening, but it’s the quickest way to a positive, collaborative culture. This workshop teaches the importance of transparency at all levels of an organization, starting from the top. By trusting your employees enough to be open and honest with them, you will earn their trust and loyalty. Many leaders may be skeptical of this approach, but we will break through that doubt. The early stages of transparency are the most uncomfortable, but the benefits to the workplace are far too important to let that stop you.

Learning Objectives:

  • As a senior leader, learn the importance of radical transparency/honesty in the workplace and how to champion transparency by example.
  • Learn the benefits of requiring 'transparency training' for all senior leaders.
  • Practice using tools to encourage communication, such as AMA (Ask Me Anything) sessions, one-on-ones, and CEO/senior executive lead morning meetings.
  • Learn about the tools you can use to replace the archaic system of annual performance reviews, such as frequent one-on-ones.
  • Practice drills to teach you how to directly apply radical transparency/honesty during one-on-one meetings.
Recruitment Marketing for the Accidental Recruiter
06/29/2020 10:30 AM - 11:30 AM |

Presenter:
Ira S. Wolfe, President, Success Performance Solutions
Workplace Application:
Taking an amateur approach to today’s biggest HR challenge immediately puts you at the back of the pack. 

Finding qualified candidates is one of the most significant business challenges today and in the future, and solutions are elusive. Yet many organizations continue to recruit as if technological disruptions are a passing fancy. To complicate matters, many recruiters are promoted or hired without recruitment or digital marketing experience. To win the race for talent, every business - no matter the industry or size - must deliver a spectacular candidate experience. Whether you're an experienced recruiter, HR professional, or landed in the position by chance, this is a must-attend session.  During this session, Ira Wolfe will guide you on a candidate's job search, identify crucial touchpoints, and provide tips and insights how to reach, engage, and convert more qualified job seekers into applicants.

Learning Objectives:

  • Identify the 10 signs of a broken recruitment process.
  • Improve the candidate experience at crucial touchpoints.
  • Learn basic digital marketing skills necessary to create a spectacular candidate experience.
The Cherry on Top: How to Add Value to Your People, Products, and Services
06/29/2020 10:30 AM - 11:45 AM |
Type: Mega Session
Track: Culture

| Competencies: Communication, Relationship Management | Intended Audience: Mid-Level
Presenter:
Steve Gilliland, CSP, CPAE, Best-Selling Author and Speaker, Steve Gilliland, Inc.
Workplace Application:
Adding value for employees drives value-added customer products and services. 

What adds value? Great companies with great cultures add value to their people, products, and services. Added value is not always about money, discounts or giveaways. A quality product or service is only a slice of why customers will do business with you. Superior organizations add value for people – customers and employees alike. No matter what your company does, it will descend or ascend based on the value it creates in someone's life. If it doesn't meet a need or want, then it's not value. This eye-opening session shows you how to add the right value and lower employee absenteeism, attract new hires, and create a workplace that can pay off in huge and surprising ways. This session is about placing The Cherry on Top by developing and delivering value in everything you do.

Learning Objectives:

  • Learn how to become the effective communicator that you desire to be and need to be, to end communication obstacles.
  • Learn how to build trust, foster cooperation, and build commitment.
  • Learn how to cooperate with others and compete with yourself that will enable you to learn more, grow more, and add more value.
  • Learn how to make employees feel valued, motivate their participation, and build relationships that positively impact people.
The Flip Side of Failure: How Not to Lose Your Top Talent and Competitive Advantage
06/29/2020 10:30 AM - 11:30 AM |

| Competencies: Communication, Critical Evaluation, Leadership & Navigation
Presenter:
Sarah McVanel , Chief Recognition Officer , Greatness Magnified
Workplace Application:
Most organizations' failure phobia results in competitive, blaming and toxic behaviors that squash innovative and cause top talent to leave. 

Failure isn't something we like to talk about, let alone experience. We play it safe. We contain our expectations. We hide it and wonder 'what's wrong with me?' or 'what's wrong with this place?' What if, instead, we could ACCEPT failure as an inevitable, undeniable reality, and by doing so, build failure-resiliency in our organizations? Through powerful stories of greatness, from Everest Climbers to 3M Scholars, from award-winning Journalists to Olympians, learn how failure was their gateway to success. And how these transferrable lessons can be for your company culture. In this energizing and entertaining presentation (with a few fun twists), awaken possibilities, deepen connections, and improve individual and organizational performance by seeing greatness in a while new light.

Learning Objectives:

  • Understand how to build failure resiliency versus resistance with the ACCEPT model.
  • Learn how our brains are hardwired to make us not fail, and simple hacks you can utilize to help unlock.
  • Appreciate that (counterintuitively) organizational cultures that embrace failure actually are healthier, more innovative and desirable places to work with and for.
The Sound of Silence: Innovative Listening Strategies in 5 Critical HR Situations
06/29/2020 10:30 AM - 10:48 AM |
Type: Smart Stage

| Competencies: Communication, Relationship Management
Presenter:
Lisa D. Murfield, SHRM-SCP, HR Manager , Hill Ward Henderson
Presenter:
Loren Murfield, CEO and President, Murfield International, Inc.

Listening shapes our world and theirs. Today's world demands that we employ innovative listening strategies to do what we have never done before.  This session discusses how the latest neuroscience developments help us listen more effectively, develop engaged employees, and create cutting-edge cultures. Many of the conflicts and failures in organizations can be tied directly to someone not hearing, understanding or comprehending a message as it was designed. We all have the power to shape the best world of work when we employ innovative listening strategies. HR professionals will target the five most critical situations to increase performance, production and profits and to help avoid unnecessary office drama.

This Lawsuit Is All HR’s Fault!
06/29/2020 10:30 AM - 12:00 PM |
Type: Mega Session

| Competencies: Critical Evaluation, HR Expertise, Leadership & Navigation
Presenter:
R. Scott Oswald, Managing Principal, The Employment Law Group, PC
Workplace Application:
Making HR part of the solution instead of part of the problem requires HR professionals to master prompt and appropriate responses to employee issues and complaints.  

When an employee's complaint ends up in court, HR professionals often end up getting blamed for not preventing litigation - sometimes even more so than the actual manager or executive who took a discriminatory or retaliatory action. What's more, employee lawsuits increasingly have focused on companies' failure to follow their own policies, a trend that has resulted in more HR professionals testifying at trial about what they did (or didn't do) to enforce an employer's rules. As with Watergate, a bad response may cause more legal damage than the initial "crime." This session identifies the five most common HR mistakes that could land your company - and you - in court, and then offers practical advice on how to avoid each of them. The presenter is an employee-side lawyer who previously advised employers, so this is a rare chance to hear from someone with inside experience on both sides of the conflict.

Learning Objectives:

  • Learn how to recognize (and avoid) the HR responses that are most likely to "trigger" employees, sending them to seek the advice of an employment lawyer.
  • Discover three simple actions that will convince even the unhappiest employees that HR is not their adversary.
  • Gain best practices for limiting the legal damage that can occur after an employee's initial complaint.
  • Understand the legal importance of your organization’s policy manual - and how it can be used as a weapon against you in court.
  • Learn the value of encouraging internal whistleblowing.
To Be Exempt or Non-Exempt, That Is the Question!
06/29/2020 10:30 AM - 12:00 PM |

| Competencies: Business Acumen, Critical Evaluation, HR Expertise
Presenter:
Lauraine Bifulco, President, Vantaggio HR
Workplace Application:
Employee misclassification can cost you – but can also be avoided through diligent process design and oversight. 

Employers often misclassify employees based on not having a clear understanding of the criteria established by both state and federal government, resulting in significant cost associated with unpaid overtime, penalties and fines. The criteria for determining an employee's exempt/non-exempt status are complex and often confusing, particularly because both the Federal DOL and some states have differing requirements. Misclassifications of an employee as exempt can lead to Wage and Hour claims resulting in mandatory back pay of unpaid overtime, penalties and fines for missed rest/meal breaks in applicable states and potential departmental audits.  In addition. the rules surrounding when you can and cannot make deductions from an exempt employee's salary are confusing. The federal DOL has a long list of DOs and DON'Ts.

Learning Objectives:

  • Identify the different 'exempt' categories and understand various concepts such as 'salary test', use of 'independent judgment' and what characterizes a 'learned professional'.
  • Explore in depth the differing rules regarding vacation and sick time off and the important nuance between docking an exempt employee's salary and deducting time from sick or vacation banks.
  • Discuss how ordinary business-required changes in the workplace can trigger the accidental loss of exempt status and learn how to implement the correct policies and practices that will help avoid the loss of exempt status.
How to Increase SHRM Certification Exam-Day Confidence
06/29/2020 10:40 AM - 11:08 AM |
Type: Smart Stage

| Competencies: Critical Evaluation, HR Expertise
Presenter:
Elizabeth Moore, SHRM-SCP , Vice President, Development , Holmes Corporation

Your path to certification requires motivation, discipline and support.  Find out how the SHRM Learning System creates a personal plan to build confidence and pass the SHRM certification exam.

Basic Payroll Knowledge for the Human Resources Professional
06/29/2020 10:50 AM - 11:08 AM |
Type: Smart Stage

| Competencies: HR Expertise
Presenter:
Steve Hodgson, Director of Payroll Training, American Payroll Association

What makes a Form W-4 invalid? How quickly must a terminated employee receive their final pay? What if an employee dies? Do you require employees to show their Social Security card when setting up their employment record? HR is the owner of the employee “Master File” data, yet much of the information is interfaced with Payroll. You will learn some payroll basics to help ensure your employees are paid timely and accurately by complying with federal and state regulations.

Case Study: How an Industrial Company Cut Turnover by 55% in 6 Months
06/29/2020 10:50 AM - 11:08 AM |
Type: Smart Stage

| Competencies: Relationship Management
Presenter:
Richard Finnegan, Chief Executive Officer, C-Suite Analytics

United Facilities manages large distribution centers where forklift driver retention directly impacts productivity, and as important, safety. Facing high turnover in the face of unprecedented competition for talent, United Facilities implemented the five-step solution of Finnegan's Arrow in order to improve retention with business-driven processes versus traditional HR-driven solutions. Results include turnover decreasing by 55% in six months among both full-time employees and temporary employees, 70 fewer openings to fill, and projected annual savings of $1.2 million not including immeasurable productivity improvements. Learn more about Finnegan’s Arrow and how you can apply it in your organization.

All Politics May Be Local but What About Limits on Free Speech and Politics in the Workplace?
06/29/2020 11:10 AM - 11:28 AM |
Type: Smart Stage

| Competencies: Communication, Relationship Management
Presenter:
James Reidy, Shareholder, Sheehan Phinney Bass + Green, PA

The workplace is ever-changing. Technology and media have opened seemingly endless portals of communication. The traditional workplace has also evolved with more employees working remotely during and beyond normal work hours. As a result, the lines between work and personal time are blurred. Likewise, the separation between work communications and personal expressions isn't always clear. We live in a time when political identity and expressions of beliefs are highly charged. This can be disruptive and divisive, especially in the workplace. Federal and state laws protect some employee speech, but not all. This leaves employers wondering what speech they can monitor and control. This session reviews the legal issues related to free speech and privacy and the limits of what employers can control.

From In-House HR to Consultant: Practical Steps for Starting Your Own Gig
06/29/2020 11:10 AM - 11:28 AM |
Type: Smart Stage

| Competencies: Consultation, HR Expertise
Presenter:
Amanda Haddaway, SHRM-SCP, Managing Director, HR Answerbox

Going out on your own can be a scary feeling! Whether you're planning your future or you're ready to walk out the door tomorrow, this session equips you with actionable steps to make the move from in-house HR professional to independent consultant. We'll cover some tips and tricks and take a candid look at what it's like to be a solopreneur.

Culture versus Strategy: Which Is Which and Why Does It Matter?
06/29/2020 11:40 AM - 11:58 AM |
Type: Smart Stage
Track: Culture

| Competencies: Global & Cultural Effectiveness
Presenter:
David S. Cohen, Founder and Contrarian Consultant, DS Cohen & Associates

Many believe that a change in strategy is a change in culture. Using the word “culture,” interchangeably with “strategy,” has created confusion about how you differentiate the two: strategy and culture. Since corporate culture is the foundation for the employee experience (EX) and, in turn, employee engagement (EE), the need to correctly identify what culture is and what is strategy. You can find articles and books that say they have identified the definitive characteristics of a robust, meaningful culture. They also say or imply that their definition is the real foundation for a “good culture.” Can there be a simple formula for defining a universally “good corporate culture”? This session provides a perspective on the answer to why a great place to work for one person might not be an excellent place for a second person. This session draws on different corporate cases to exemplify the point that culture is not an allusive or aspirational ideal but a tangible reality, a reality that will impact retention, discretionary effort and productivity.

Networking Lunch in the Expo
06/29/2020 11:45 AM - 01:30 PM |

Join us in the SHRM Exposition for lunch!

D&I from a Global Perspective: Leveraging Africa’s Approach to Inclusivity
06/29/2020 12:00 PM - 12:18 PM |
Type: Smart Stage

| Competencies: Global & Cultural Effectiveness
Presenter:
Mofota Sefali, Diversity and inclusion manager

Diversity is the range of human differences, including but not limited to race, ethnicity, gender, gender identity, sexual orientation, age, social class, physical ability or attributes, religious or ethical values system, national origin, and political beliefs. Inclusion is involvement and empowerment, where the inherent worth and dignity of all people are recognized. An inclusive organization promotes and sustains a sense of belonging; it values and practices respect for the talents, beliefs, backgrounds, and ways of living of its members. In Africa, there are 54 countries where different languages are spoken. Yet, because most citizens are of the same race, there is an assumption that everyone is similar. In South Africa alone, there are 11 different official tribes and languages, so by nature, there is diversity. Like the rest of the world, there is a struggle for inclusion, but citizens have found common denominators and ways to make organizational cultures comfortable for all. The session offers an African perspective to inclusivity and recommendations on how to approach D&I from a global perspective.

Learn How a CFO/CHRO Lowered Employee Health Care Costs and How You Can Replicate It
06/29/2020 12:20 PM - 12:38 PM |
Type: Smart Stage

| Competencies: Business Acumen, HR Expertise
Presenter:
Steve Watson, Founder #TrendBreakers | CFO | CHRO, TrendBreakers

Steve Watson was shocked when he got a 30% rate increase a few years ago. As a CFO/CHRO at his company, he had to balance not only how to recruit and retain employees but also how to pay for the benefits each year. He decided to dive into the components of the plan and what he found made him even more shocked. He found a world of waste, misaligned incentives, and frankly a plan that was set up for the insurance carriers to win and for the employer/employees to lose. So, Steve decided to rebuild his plan in a way that benefited both the employer and employees. With some small changes that didn't impact any of his employees, he was able to lower his costs by 20% for both the employer and all of the employees. Now Steve wants to share his story with you so you can replicate what he did.

4sight: Creating the Anticipatory HR Department
06/29/2020 01:30 PM - 02:45 PM |

| Competencies: Business Acumen
Presenter:
Wellington O’Neil Hepburn, Senior Manager, Organizational Development, Training and Development, Commonwealth Bank
Workplace Application:
Effective HR organizations must constantly be looking ahead while addressing the challenges of the present. 

Organizations that anticipate always succeed. These companies are frequently on the pulse of innovation, recognize market forces that impact their industries, understand thoroughly their customers' needs and provide proactive solutions to satisfy their customers. Forward-looking establishments execute with precision and excellence, and as a result dominate their industries in terms of revenues, market share and profits. These companies are the game changers and will never be forgotten. Like these companies, effective HR departments must also learn how to anticipate. HR leaders must become deeply knowledgeable of their organizations’ needs and find unique strategies to provide value for the future. In the past, the HR function was viewed as "reactive". However, considering the ever-increasing pace of business change, HR departments now must show foresight and proactivity when servicing organizational stakeholders. Building strength and capability for an anticipatory HR department is no longer an option, but a requirement in order to provide long-term, strategic value to the business.

Learning Objectives:

  • Discuss the importance of an anticipatory HR mindset.
  • Contrast the difference between: "functioning" (i.e. executing on current business needs), "foreseeing" (i.e. uncovering future business needs) and "forecasting" (planning for future business needs).
  • Review the categories of organizational needs and how best to service each category.
  • Conduct an audit of the A2 Level (anticipatory and action-oriented level) of your HR department.
  • Learn the four (4) steps to create an anticipatory HR team.
  • Share strategies to maintain/strengthen your A2 Level over time.
ACA and ERISA Compliance: 11 Steps to Avoid (or Survive) a Department of Labor Audit
06/29/2020 01:30 PM - 03:00 PM |

| Competencies: Business Acumen, HR Expertise
Presenter:
Gary B. Kushner, CBP, President and Chief Executive Officer, Kushner & Company
Workplace Application:
Taking the appropriate steps now can help HR professionals avoid downstream pains associated with health and welfare plan audits. 

After passage of the Affordable Care Act, there are even more requirements that employers sponsoring health and other welfare plans need to ensure they comply with. During this fast-moving session, you will walk through 11 items you'll want to review to make sure you have all of the processes and documentation you'll need if your employer is ever the subject to a DOL audit of your health and welfare plans.

Learning Objectives:

  • Learn what the DOL looks for when they do an audit (and what you can do to be totally prepared).
  • Identify the pitfalls that many employers miss when sponsoring plans that can show up on audit.
  • Learn what and how to document your compliance actions in the event of an audit.
Candidates as Consumers: How to Optimize Your Recruiting Efforts to Attract Ideal Talent
06/29/2020 01:30 PM - 02:45 PM |

| Competencies: Business Acumen, HR Expertise
Presenter:
Thad Price, CEO, Talroo
Workplace Application:
Fine-tune your recruiting targeting and maximize your return on your investment of time. 

A job posting is way more than just informing candidates of an opening. In today’s low-unemployment environment, you need to attract specific candidates to your specific job. In this session, Thad Price, CEO at Talroo, discusses the new methods candidates are using to look for work, what they expect, and how you can differentiate yourself from your competitors. He shares additional information on how you can get more for your budget with performance-based advertising and the best ways to measure your recruiting success – so you can turn up what works and turn down what doesn't.

Learning Objectives:

  • Better understand your ideal candidates and where to find them.
  • How to optimize campaigns to create better candidate experiences and conversion rates.
  • How to identify the best metrics to measure recruiting performance.
Diversity and Inclusion Fails? Fix It with Mentoring
06/29/2020 01:30 PM - 02:45 PM |

| Competencies: Consultation, Critical Evaluation, HR Expertise
Presenter:
Jenn Labin, Chief Talent & Diversity Officer , MentorcliQ
Workplace Application:
Mentoring can provide hands-on behavior modeling, guidance and coaching to increase the success of diversity and inclusion practices. 

Research has repeatedly demonstrated that organizations with more diversity in leadership roles show increased profitability, are more competitive and agile in the marketplace, have a greater level of innovation, and have higher customer satisfaction rates. When implemented well, mentorship programs don't just break down walls and shatter glass ceilings, they build stairs to the next level of the organization. In this interactive session, Jenn Labin of MentorcliQ discusses how successful organizations such as Nielsen, Bacardi, and AP launch results-driven mentorship programs that truly DRIVE diversity & inclusion.

Learning Objectives:

  • Apply the concepts of Community and Connection to launch mentoring programs that drive Diversity & Inclusion.
  • Identify three mentoring best practices from industry leaders to help create an inclusive culture.
  • Explore mentoring relationships as a solution for breaking down barriers to representation.
Help! I Have California Employees on the Payroll. Now What?
06/29/2020 01:30 PM - 03:00 PM |

| Competencies: Critical Evaluation, Ethical Practice, HR Expertise | Intended Audience: Mid-Level
Presenter:
Brenda S. Kasper, SHRM-SCP, SPHR-CA, Partner, Kasper & Frank LLP
Workplace Application:
Ensuring wage and hour legal compliance and paying people properly is a key requirement of unlocking potential in your workforce.  

California is the world's sixth largest economy so odds are strong your organization will soon have a California employee who needs to be properly paid.  This program demystifies California wage and hour law by identifying the essential legal rules that apply to the California employee at all stages of the employment life cycle.  It provides a deep dive into California payroll and wage and hour rules, including distinguishing between wage rules for non-exempt and exempt employees.  It also covers bonus, commission and final pay rules.  California wage law differs in key respects on whether to pay non-exempt employees for "de minimis" time and the data that must be included on employee pay statements, so this program details the California requirements.  The program also provides tips on how best to document pay decisions so you can defend employee claims in any litigation under the California Fair Pay Act.

Learning Objectives:

  • How to comply with and enforce California wage and hour rules so you can effectively manage employees, reduce organization litigation risk and maximize employee engagement.
  • How multi-state employers can use ethical practice in determining how to comply with California wage and hour rules which may conflict with federal law and the laws of other states.
  •  How to audit the company's compliance with California wage and hour laws to ensure legal compliance and mitigate risk.
It’s Okay to be Human!! Proven Ways to Effectively Lead in Your HR Role
06/29/2020 01:30 PM - 03:00 PM |
Type: Mega Session
Track: Culture

| Competencies: Leadership & Navigation, Relationship Management
Presenter:
Steve Browne, SHRM-SCP, SHRM Board Member, Vice President of Human Resources, LaRosas, Inc.
Workplace Application:
Learn proven ways to be yourself and an effective HR leader in your organization. 

Working with people can be challenging. It’s easy to become overwhelmed, burned out and become a person who goes through the motions in HR. However, that’s not who we should be – ever!! This session confronts the reality of where HR is in today’s organizations and where it should go. We start by being genuine humans ourselves. All. The. Time. You’ll learn proven ways to be yourself and be the leader you were meant to be as a business professional who happens to practice HR.

Learning Objectives:

  • Be Human Yourself – Learn how it’s safe to be yourself at work. In fact, it will set the model for your entire organization’s culture.
  • Getting Unstuck – Move from being stagnant to being proactive and ahead of the furious pace everyone experiences.
  • The C’s Have It – Start effectively working with the executives on purpose in showing them the value of a people-centric company.
  • Invest in Others – Develop relationships with employees at all levels of the organization by intentionally investing your time.
  • Define the Workflow – Learn how to effectively balance the mix of project-oriented work, employee relations situations and the constant push of daily HR work.
Learning from Brazil’s Largest Industrial and Energy Complex: The Organizational Culture Development Project
06/29/2020 01:30 PM - 02:30 PM |

Presenter:
Henrique Gonzalez Garcia Filho, HR Executive Director, Prumo
Presenter:
Luiz Felipe Cavadas de Paiva, Partner, Artisan Consultant
Workplace Application:
Deliberate culture development can support and streamline the achievement of short- and long-term business objectives. 

Learn about the Organizational Culture Development project for Prumo Group, which began in 2017 and portrays a planned trajectory of cultural development involving all Prumo Group organizations. Prumo was founded in 2007 and its purpose is to create and develop businesses to transform the Port of Açu into the largest and most efficient port, industrial and energy complex in Brazil.  In the second half of 2017, the Office of the Human Resources Director was established at Prumo Logística, with the mission of developing a strong organizational culture.  Actions sponsored by the Culture Project had a significant impact on the results of the 2019 Engagement Survey.  The Prumo Group Culture Project is still being developed and the lessons learned will be a foundation to guide the next steps of the team. This is culture development supporting business progress.

Learning Objectives:

  • Listen more to enable the preparation of accurate strategies and to expand the ability to manage and monitor Culture. Use tools with robust methodologies but simple application.
  • Involve the leadership to align the business strategy first and only then discuss the desired culture.
  • Train all hierarchical levels in new behaviors that require training, monitoring and a shared language. Invest in developing soft skills aligned with the desired culture.
  • Empower employees by allowing them to take possession of the cultural transformation in the execution phase. Use endo-marketing strategies to leverage engagement, so that the desired culture is disseminated more quickly and ensure that policies, systems and processes are properly adjusted.
  • Remain adaptative and develop a clear view for the future and be able to adjust actions as results (good or bad) come up.
Making Metrics Matter: Strategies for Utilizing Metrics to Maximize Engagement, Productivity and Growth
06/29/2020 01:30 PM - 03:00 PM |

| Competencies: Business Acumen, Communication, Leadership & Navigation
Presenter:
Brandon Seigel, President , Wellness Works Management Partners
Workplace Application:
A business without good metrics is driving blind, and HR professionals must understand the metrics that guide their businesses. 

Metrics can be utilized as a "GPS" in helping businesses understand where their business is going and how far the business is away from the goal destination. A business that has clear and concise metrics will truly have a barometer for success! The increasing trends in data analytics are helping empower greater quality of care and advancing the operations within an organization. This session is designed as a crash course in identifying the essential metrics in today's business environment and the role HR should play in analytics.

Learning Objectives:

  • Learn where to gather data, how to utilize the data, and "best practices" for maximizing employee productivity and engagement through qualitative and quantitative analytics.
  • Identify the role HR plays in data analytics, creating metrics, and strategic presence in the business decision process.
  • Identify the key metrics that matter in today's business environment and the relationship to productivity and engagement.
  • Identify creative compensation structures that synergize with intrinsic motivation, productivity, and growth.
  • Identify "best practices" in the technology sector as it relates to data analytics in "people services.”
Negotiating Health Benefits 101
06/29/2020 01:30 PM - 03:00 PM |

| Competencies: Business Acumen, Critical Evaluation, HR Expertise
Presenter:
Steve Watson, Founder #TrendBreakers | CFO | CHRO, TrendBreakers
Workplace Application:
Knowledgeable HR professionals can build health benefit plans that attract and retain employees while managing costs. 

As a CFO, CHRO and licensed benefits broker, Steve Watson knows each side of the conversation when it comes to creating benefits plans because he knows what's important to each party.  In this session, Steve shares his passion for finding a better way to set up benefits plans with creative solutions that fight against the rigged system that most employers have to wade through.  Learn how to bend the cost-curve without providing inferior health coverage, as well as the four core components to successfully negotiate benefits so that your company can get the right care for the right price.

Learning Objectives:

  • Learn what is driving up medical premiums.
  • Learn how broker compensation works and how it can influence (for better or worse) the health plans that are being presented to you.
  • Learn the basics of fully-insured and self-insured plans and what makes sense for each company.
  • Learn about innovative ways that companies are cutting costs while improving the quality of health benefits.
Powerful: Building a Culture of Freedom and Responsibility
06/29/2020 01:30 PM - 02:30 PM |
Track: Culture

Presenter:
Patty McCord, Workplace Innovator; Culture and Leadership Consultant; Former Chief Talent Officer, Netflix
Workplace Application:
High-performing cultures thrive with a cultivated combination of freedom and responsibility. 

When it comes to recruiting, motivating and creating great teams, Patty McCord says most companies have it all wrong. McCord helped create the unique and high-performing culture at Netflix, where she was chief talent officer. In her informative and compelling speech, she will share the lessons laid out in her new book, Powerful: Building a Culture of Freedom and Responsibility.

McCord advocates practicing radical honesty in the workplace, saying good-bye to employees who don’t fit the company’s emerging needs and motivating with challenging work, not promises, perks and bonus plans. McCord argues that the old standbys of corporate HR―annual performance reviews, retention plans, employee empowerment and engagement programs―often end up being a colossal waste of time and resources. Her road-tested advice, offered with humor and irreverence, provides readers a different path for creating a culture of high performance and profitability.

Remote Success: How My Team Beats Your Team in Their Pajamas
06/29/2020 01:30 PM - 02:30 PM |

| Competencies: Communication, Leadership & Navigation, Relationship Management
Presenter:
Chris Dyer, Speaker and consultant, author and CEO , PeopleG2
Workplace Application:
Learn strategies for effectively engaging and managing remote employees to drive successful business outcomes. 

Work used to be something done in offices. Today, it's done in coffeeshops, coworking spaces, and on couches across the world. Not only does remote work provide better work-life balance for employees, it can be highly beneficial to employers as well, including increased employee engagement, higher retention, and lower operating costs. In a world where 76% of Millennials would prefer to have a job that pays less money if it offers flexible work, acquiring top talent is becoming more and more difficult without allowing employees virtual work options. As the CEO of a fully-remote workforce with 26 full-time employees and 3,000 independent contractors, Chris Dyer has a deep understanding of the benefits and challenges that come with virtual teams. Chris attributes much of this success to creating a phenomenal virtual workforce where employees strive to do their best every single day. In this session, Chris shares secrets for a high-performance culture where virtual employees thrive.

Learning Objectives:

  • Learn to devlop a familial workplace culture where virtual employees feel emotionally connected and invested.
  • Learn how to build two-way trust and better communication between remote employees and managers.
  • Learn how to spot when certain job functions or employees are simply not compatible with remote work.
Shaping the Hiring Process in Small to Midsize Businesses
06/29/2020 01:30 PM - 02:30 PM |

| Competencies: Consultation, HR Expertise
Presenter:
Jodi Brandstetter, Chief, Talent Strategy , Lean Effective Talent Strategies LLC
Workplace Application:
Talent hiring and onboarding is critical but consumes time; streamlining recruitment and hiring processes can leverage scarce time for HR department of one practitioners. 

For an HR department of one, recruiting and hiring is a top priority just like compensation, benefits, employee relations, and everything else.  Recruiting can take a lot of time and effort. Learn about daily to-dos that can help you streamline your recruitment process and automate areas to decrease the number of hours needed for recruitment and maintain a strong candidate recruitment and onboarding experience.

Learning Objectives:

  • Create a recruitment strategy that is streamlined and efficient.
  • Understand how technology can assist with automation in the recruitment process.
  • Employ effective time management for the HR department of one to ensure you are able to recruit plus work on all other areas of HR.
Technology Meets HR: Selecting and Justifying the Right Solution
06/29/2020 01:30 PM - 02:45 PM |
Track: HR Technology

| Competencies: Business Acumen, Critical Evaluation, Leadership & Navigation
Presenter:
Joe Rotella, SHRM-SCP, Chief Marketing Officer, Delphia Consulting, LLC
Workplace Application:
The only thing worse than no technical HR solution is picking the wrong one. 

Technology can help free you from administrivia so you can focus on strategic goals.  Learn a seven-step framework to use to select the right technical solution, and how to justify the investment to decision makers by writing an effective business case.  Find out how to analyze the structure of a business case, explore your needs to support HR, and discover why technology is important to HR. In addition, learn how to calculate ROI to support your business case.

Learning Objectives:

  • Understand a seven-step process for selecting software (i.e., HRMS).
  • Describe the components of a business case.
  • Apply three types of return on investment (ROI) calculations.
  • Know how to calculate financial ROI of an HRMS implementation.
The Global Expedition to Attract and Engage Talent: Successful Total Reward Strategies Around the World
06/29/2020 01:30 PM - 03:00 PM |
Track: Global HR

| Competencies: Consultation, Global & Cultural Effectiveness, HR Expertise
Presenter:
John A. Rubino, CCP, CBP, GRP, WLCP, President, Rubino Consulting Services
Workplace Application:
Best practices in total rewards vary around the world based on cultural, business, and societal norms. 

What should organizations be doing with regard to their total reward strategies to attract, retain and motivate the best and brightest employees that they need? While there are a number of similarities in total rewards across country boundaries, there are also marked differences in various regions around the world --- due primarily to nuances in cultural orientation, management style, and the interplay between the government and the private sector. In his informative and highly interactive presentation, John Rubino outlines the 'hottest' global total reward trends and actual practices

Learning Objectives:

  • Specific total reward strategies practiced in various regions around the world, through the use of real-life examples and pragmatic case studies.
  • The latest research data regarding global total reward trends, segmented by world regions.
  • A 'global schematic' of total reward perspectives, methodologies and approaches that are, and should be practiced in the majority of premier organizations around the world.
The Tangled Web of Immigration, Employment Law, and Mergers and Acquisitions
06/29/2020 01:30 PM - 02:30 PM |
Track: Global HR

| Competencies: Critical Evaluation, Global & Cultural Effectiveness, HR Expertise
Presenter:
David S. Jones, Regional Managing Partner, Fisher Phillips
Workplace Application:
Immigration law is a specialized discipline which has potential ramifications for many other types of employment and corporate law. 

Explore immigration scenarios that highlight the intersection of immigration with other areas of law such as employment and M&A in this session with experts from each field who interact and discuss the best practices for various hypothetical scenarios involving: 

  • Discrimination in hiring where immigration sponsorship policies may not be consistent
  • Co-employment issues
  • International M&A due diligence
  • Payback, expat and non-compete agreements
  • Wage and hour audits
  • I-9 audits and compliance

Learning Objectives:

  • Learn how to avoid immigration-related discrimination in hiring.
  • Understand the effects of co-employment on employment visas and immigration compliance.
  • Learn how to identify and avoid immigration-related problems in corporate restructuring.
  • Learn best practices for internal and government audits.
The Uniformed Services Employment and Reemployment Rights Act (USERRA): What Matters in Protecting Our Service Members’ Employment Rights
06/29/2020 01:30 PM - 02:30 PM |

| Competencies: HR Expertise
Presenter:
Paul Marone, Senior Compliance Policy Advisor, U.S. Department of Labor, Veterans' Employment & Training Service (VETS)
Presenter:
William Kenan Torrans Esq., Director, Compliance & Investigations, Office of National Programs, U.S. Department of Labor, Veterans' Employment & Training Service (VETS)
Workplace Application:
Reservists and other uniformed service members have specific rights protecting their civilian employment. 

USERRA encourages service in the uniformed services by eliminating or minimizing the disadvantages to civilian careers and employment which can result from such service. The Act seeks to minimize disruption to the lives of persons performing such service, as well as to their employers, their fellow employees, and their communities by providing for the prompt reemployment of such persons upon their completion of such service. The law prohibits discrimination against persons because of their service in the uniformed services.  USERRA also prohibits retaliation against both persons seeking protections under the Act, and any other persons assisting such persons seeking protections, even if they lack status in the uniformed services.

Learning Objectives:

  • Familiarization and understanding of USERRA for decision-makers considering USERRA-related questions and for professionals providing USERRA advice and counsel to employers.
  • How to provide advice and counsel to veterans and uniformed service members as employees.
  • The process for the filing of a USERRA complaint, VETS' role in the investigation of such complaints, and the potential referral of such complaints to the Department of Justice or the Office of Special Counsel.
Workforce 2030: Are You Ready?
06/29/2020 01:30 PM - 02:30 PM |
Type: Mega Session

| Competencies: Business Acumen, Critical Evaluation, Leadership & Navigation
Presenter:
Valerie M. Grubb, Principal, Val Grubb & Associates, Ltd.
Workplace Application:
Effective HR leadership isn’t just about meeting today’s needs – the best HR leaders are focused on the decade ahead. 

In today's fierce global economy, your company's workforce can be the secret weapon to gain a competitive advantage. To do that, though, requires the senior HR executive to make decisions today to ensure the workforce is ready for the new world order. Do you know what it takes to get your workforce prepared for your company's 2030 strategic objectives? Are you able to convince your C-suite what needs to be done now? If not, this is the session for you.   According to a new report from the McKinsey Global Institute, approximately 50% of current work activities are technically automatable through currently demonstrated technologies. By 2030, as many as 400-800 million positions could potentially be displaced by adoption of automation. In addition, higher cognitive skills will be required of the everyday worker including quantitative and statistical skills, critical thinking and complex information processing.  This is HR's moment to garner that seat at the C-suite table!

Learning Objectives:

  • The make-up of the 2030 global workforce and the impact on your current employee base.
  • Using gap, SWOT and fishbone analyses to determine where your company and employee base is in terms of their 2030 readiness.
  • How to ensure your company is a part of the 250-280 million new jobs created globally in the next decade.
  • Leading the charge for embracing new technologies including AI and other agile systems to increase the employee and customer experience.
  • How to shift managers to a performance model that empowers individuals to acquire valuable experiences, explore new roles, and continually reinvent themselves.
  • Creating an agile HR team where proactive (versus reactive) is the new norm to meet the expectations of the 2030 workforce.
Changing the World, One Interview at a Time
06/29/2020 01:40 PM - 01:58 PM |
Type: Smart Stage

| Competencies: Business Acumen, HR Expertise
Presenter:
Karl James Ahlrichs, Senior Consultant, Gregory and Appel

Interviewing is the gatekeeping needed to shape the workplace of the future. With HR becoming a true strategic partner to organizations, advanced interviewing skills are needed to fulfill our roles. If you only had three questions to ask an applicant, what would they be? This session gets back to basics and uncovers the three key attributes of high-performing team members and shares the three questions that every applicant should answer.

Tips for Making Recertification Simple
06/29/2020 01:40 PM - 01:58 PM |
Type: Smart Stage

| Competencies: HR Expertise
Presenter:
John Austin, Manager, Certification Relations, SHRM Certification

If you currently hold a SHRM-CP or SHRM-SCP, learn how to earn PDCs through a variety of professional development activities, many of which you may already be doing. You worked hard to earn your certification. Not sure what activities count? This presentation will describe the recertification requirements, how to earn professional development credits (PDCs) from a wide array of opportunities and when to submit your application. “Make sure you don’t lose your certification, get the credit you deserve—recertify!”

Tips for Making Recertification Simple
06/29/2020 01:40 PM - 01:58 PM |
Type: Smart Stage

| Competencies: HR Expertise
Presenter:
John Austin, Manager, Certification Relations, SHRM Certification

If you currently hold a SHRM-CP or SHRM-SCP, learn how to earn PDCs through a variety of professional development activities, many of which you may already be doing. You worked hard to earn your certification. Not sure what activities count? This presentation will describe the recertification requirements, how to earn professional development credits (PDCs) from a wide array of opportunities, and when to submit your application. Now make sure you don’t lose it—recertify! Get the credit you deserve and recertify!

Celebrate the Chaos! Four Steps to an Exhilarating and Empowered HR Department of One
06/29/2020 02:00 PM - 03:00 PM |

| Competencies: Business Acumen, Leadership & Navigation
Presenter:
Lori Kleiman, SHRM-SCP, President , HR Topics
Workplace Application:
Balancing priorities while getting it all done is the biggest challenge for the sole HR practitioner. 

It’s challenging to be strategically engaged while the executive team expects you to have CHRO depth of knowledge, employees want answers to their questions now, Finance wants benefits bills yesterday and Operations needs new candidates. Sole-member HR departments are saddled with these administrative tasks, while they have the desire to participate at a more strategic level. How do you meet the needs of all your internal customers, create innovative new programs and still get your job done? Learn tips from a former sole practitioner, small businesses owner and expert. Obtain practical real-world advice to get control of your day and shine in the HR function by exploring various solutions that are appropriate for small business and within the reach of participants. Through connections we will make during the session, the days of going at it alone will be over!

Learning Objectives:

  • Determine the strategic position of HR in your organization.
  • Evaluation of priorities to get results that drive results.
  • Make connections throughout the organization and leadership team that will drive results.
  • Explore external relationships and opportunities that will impact your function.
  • Consider your goals for your career and the HR department.
  • Embrace technology to ease the administrative burden.
On Second Thought: How HR Can Interrupt Bias to Shape a Smarter, More Creative Culture
06/29/2020 02:00 PM - 03:30 PM |

| Competencies: Communication, Critical Evaluation, Leadership & Navigation
Presenter:
Paul Meshanko, CEO, Legacy Business Cultures

Attend this interactive session to find insights and tools to help HR professionals lead the way for organizations in unpacking, exploring and tackling the problem of unconscious bias. Learn and practice research-validated strategies/techniques to help you lead your organization in minimizing the potentially negative impacts of bias on creativity, includision, retention and overall business success. What works? What doesn’t? Obtain a vocabulary for discussing the topic internally in a way that does not threaten or alienate either leaders or individual contributors.

Learning Objectives:

  • Explore bias as a core human-thought tendency driven by biological limitations within our brains colliding with the need to make decisions quickly in an increasingly complex business environment.
  • Identify the different types of cognitive bias that compromise effective decision-making at both individual and group levels.
  • Discuss how the brain uses implicit bias (bias about personal characteristics) in an attempt to protect itself.
  • Learn and practice techniques for recognizing and interrupting implicit people and cognitive bias patterns.
Strengthening Emotional Resilience to Avoid Professional Burnout
06/29/2020 02:00 PM - 02:18 PM |
Type: Smart Stage

| Competencies: Business Acumen
Presenter:
Patricia Morgan, Course Instructor – College of Business , Western Governors University
Presenter:
Nikki Harrington, HR Program Mentor – College of Business , Western Governors University

Many HR professionals take on the weight of the issues their employees are facing, leading to burnout, turnover and stressful work environments. Increasingly, HR is asked to wear more and more hats within the organization, and the workload can oftentimes be daunting. How do you avoid letting the stress wear you down? Strengthening your emotional resilience to better handle stressful and difficult situations is one way we can contribute to a positive, thriving organizational culture. This session examines methods for strengthening emotional resilience and how you can incorporate those tactics into your own professional approach as well as provide advice to your workforce.

Networking Break in the Expo
06/29/2020 02:45 PM - 03:45 PM |

Join us for a break in the SHRM Exposition!

Competitive Hiring: Minimize the Risk of Poaching Employees
06/29/2020 02:50 PM - 03:08 PM |
Type: Smart Stage

| Competencies: HR Expertise
Presenter:
Kelly Dobbs Bunting, Shareholder, Greenberg Traurig, LLP

In today's tight job market, employees or your competitor who used to be off-limits are now fair game. Learn how to limit your liability when hiring the employees of your rival across the street. Regardless of organizational size, HR practitioners must understand numerous laws in an ever-shifting landscape of federal, state and local rules and regulations. Understanding of and compliance with the law shapes our world by not only ensuring a welcoming, safe and diverse work environment, but also helping to limit or eliminate the threat of litigation.

Building an Inclusive Culture: What the C-suite Needs to Know About Today’s Working Parents
06/29/2020 04:00 PM - 05:00 PM |

| Competencies: Consultation, Global & Cultural Effectiveness, Relationship Management
Presenter:
Katherine Wintsch, CEO & Founder, The Mom Complex
Workplace Application:
Balancing career and parenting is normal for many peope, and should be normal for their employers. 

Building a culture that's inclusive of working parents represents a significant change from the traditional view of corporate culture. Learn about the challenges of today's busy career-driven parents, and what makes them tick and what makes them quit. It’s different than what you might think. Based on research and insights, Katherine Wintsch of The Mom Complex reveals the key touchpoints that drive working parents at work and at home. Understanding the next generation of working parents can help you create a parent-friendly culture and drive bottom-line growth.

Learning Objectives:

  • What are the key elements of a parent-friendly culture?
  • What drives parents at work and at home?
  • What are key strategies for understanding and retaining parent employees?
  • How can we get upper management to buy in?
  • What's the bottom-line impact?
California Challenge: A Review of New Laws and Cases and Also Critical Workplace Hurdles
06/29/2020 04:00 PM - 05:00 PM |

Presenter:
Jonathan A. Siegel, Partner, Jackson Lewis, LLP
Workplace Application:
California’s constantly changing legal and regulatory landscape requires HR professionals to stay on top of their California game. 

Take the California Challenge! Human Resource professionals need to know the new laws and cases that impact the workplace but also should learn how to handle some of the more advanced workplace hurdles in California. This session reviews some significant workplace issues in leave management and wage and hour pay. It also presents some specific scenarios and works through the workplace hurdles presented in each scenario.

Learning Objectives:

  • Understand critical California legal updates for HR professionals.
  • Explore key leave laws in California and how to navigate them.
  • Analyze advanced scenarios of wage and hour issues that may present challenges.
CBD & THC? Tell Me What They Mean to Me: Legal Issues and Hiring Strategies in the Era of Legalized Marijuana
06/29/2020 04:00 PM - 05:00 PM |
Type: Mega Session

| Competencies: Consultation, Critical Evaluation, HR Expertise
Presenter:
James Reidy, Shareholder, Sheehan Phinney Bass + Green, PA
Workplace Application:
High times? Evolving and adapting drug and alcohol policies in an era of increasing marijuana legalization is critical. 

Hiring and retaining talent in a thin labor market is difficult enough. With 33 states (and counting) legalizing marijuana in one form or another, employers find themselves having to update their hiring policies and practices, as well as making some difficult choices as to drug testing. With CBD (cannabidiol) becoming more popular, many employers are also questioning if CBD use will show up in drug tests and whether CBD should be addressed in drug and alcohol policies. This session reviews the legal issues associated with drug and alcohol policies and testing procedures as well as suggesting some best practices in these hazy times.

Learning Objectives:

  • Gain a better understanding of the need for and application of drug and alcohol policies related to CBD.
  • Learn how these policies interact or complement other workplace policies.
  • Discuss the legal basis for these policies.
  • Understand the risks of not having these policies.
Culture Is King: Laying a Strong “People Foundation” for Business Success
06/29/2020 04:00 PM - 05:00 PM |
Track: Culture

| Competencies: HR Expertise, Leadership & Navigation
Presenter:
Theresa Hummel-Krallinger, President, High Five Performance, Inc.
Workplace Application:
Accepting the importance of employee engagement and achieving that engagement are two different things. 

Even the best laid strategy will fall short without a healthy workplace culture and strong employee engagement. Learn from lived experiences of a senior organizational development leader on how to best assess, build, and maintain the culture your organization needs achieve—and exceed—its goals. Be inspired by a case study of an organization that went from over 50% employee turnover and abysmal employee opinion survey results to winning state and local “Best Place to Work” honors. See firsthand how training and HR can be key drivers in shaping organizational culture and, ultimately, business results.

Learning Objectives:

  • Assess current culture and conduct conversations with senior leaders.
  • Prepare and implement an impactful plan that drives behaviors that lead to achieving business objectives.
  • Collect meaningful metrics that demonstrate progress on the plan.
Employee Trauma: Why Compassion Makes the Strategic Difference
06/29/2020 04:00 PM - 05:00 PM |
Track: Culture

Presenter:
Lisa D. Murfield, SHRM-SCP, HR Manager , Hill Ward Henderson
Presenter:
Loren Murfield, CEO and President, Murfield International, Inc.
Workplace Application:
How an employer reacts when a bad thing happens is often more important than the event itself. 

We say that employees are one of the most important assets in our organizations. However, when employees face traumatic situations such as mass shootings, death of a family member, serious illness, or natural disaster how do we react as employers? What happens when the effects linger after the headlines fade? The approach leaders and organizations take towards their employees influence morale, engagement and retention. Traumatic situations also negatively impact employees and cost businesses billions every year. What is the ROI of compassion? How can human resources articulate to all levels of the organization why compassion is the best strategy for business? In this session, you will learn how to foster strategic and spontaneous compassion to help the employee and the organization survive the pain, strengthen the culture and foster peak performance, production and profits.

Learning Objectives:

  • Assess the current and future impact of employee trauma in your organization.
  • Identify the types of compassion and how each works to proactively and reactively minimize the effects of trauma.
  • Discover a variety of ways how human resources can craft effective policies, procedure and practices.
  • Learn to use the formula to measure the ROI of compassion as an intangible expense.
How Lessons Learned from Reality TV Apply to Selecting Winning Employees
06/29/2020 04:00 PM - 05:00 PM |

| Competencies: Critical Evaluation, HR Expertise
Presenter:
Steven Stein, Founder and Executive Chairman, Multi-Health Systems Inc.
Workplace Application:
Reality TV reflects the real workplace, at least in one characteristic. 

In many reality TV shows, contestants are put into situations that test their skills - both physical and mental. Contestants are put in tough situations where they learn about their strengths and weaknesses. But how do they get on the show? And how can we use what we know about selecting winning reality TV contestants to select high performing employees? Dr. Stein provides a unique glimpse into the world of psychological testing through the lens of reality TV. Using insights from the screening of hundreds of candidates and consulting for dozens of shows, Dr. Stein illustrates the parallels between human behavior in television and in the workplace, with a focus on how assessments in selection can bridge the gap between theory and application.

Learning Objectives:

  • Discover valuable insights into human psychology and behavior from reality TV.
  • How to use assessments to make better selection decisions.
  • Learn the insights you can gain from using multiple assessments to select and understand job candidates.
  • Know key competencies that lead to better performance in reality TV and real work.
Leveraging Technology to Attract, Mobilize and Manage Foreign Talent in Today’s Global Environment
06/29/2020 04:00 PM - 05:00 PM |
Track: HR Technology

| Competencies: Business Acumen, Critical Evaluation, HR Expertise
Presenter:
Sarah Herbek, Managing Partner, Global Immigration Associates
Presenter:
Mahi Inampudi, Chief Technology Officer, Envoy Global
Workplace Application:
Modernizing global talent practices means better integration of technology and data across global employment markets. 

Corporate immigration today continues to lack transparency and predictability, and established technologies are limited to digitizing case workflow.  But what if the latest advancements in technology could be leveraged to truly revolutionize global talent management?  This session examines how organizations can bring the historically murky and anxiety-riddled immigration process into the modern era of intuitive and delightful user experience.

Learning Objectives:

  • Establish why technology is a must-have today when data privacy and security are not an afterthought.
  • Examine how the latest cloud, predictive risk modeling and mobile technologies can help source, mobilize and manage foreign talent in a fast-changing world.
  • Illustrate how technology can shift an immigration program’s mission from repetitive tasks to strategic value-adds to the organization.
  • Demonstrate how innovative communication platforms, sophistical compliance tools, machine learning and real-time global people analytics can be leveraged to create an amazing global people experience.
Live the Life You Love: Put Yourself First Without Feeling Guilt and Shame
06/29/2020 04:00 PM - 05:00 PM |

| Competencies: Communication, Consultation, Leadership & Navigation
Presenter:
Kara Adams, Author and Speaker, Hidden Treasure
Workplace Application:
Loving yourself is the foundation to making your life what you want it to be. 

Does your life feel completely out of control? Or are you living a life full of joy, meaning, purpose and radical self-love? Speaker, author, coach and cancer survivor Kara Adams shows you how to step into your true identity as a glorious, empowered, magnificent being. "Don't let stories from your past keep you in the background and prevent you from achieving your goals and living a life you love." Whether you're facing a huge life challenge or just want to bring more joy, happiness and healing into your life, Kara shows you how to unlock the "Hidden Treasure" that lies within you.

Learning Objectives:

  • Recognize your eruptions: The events that have changed your life or have changed how you see yourself.
  • Replace your rocks: Look at the words you use to describe yourself and replace them with words of hope and encouragement.
  • Find support: Find SAFE people in your life that will feed light into you and support you when you can't support yourself.
  • Do the work: Change is not easy and doesn't come naturally. Anything worth having takes work.
  • Polish: Appreciate where you have come from, celebrate the small achievements on the road to your Big Hairy Audacious Goals.
Simple Truths of Appreciation and Recognition: Low-Cost or No-Cost Ideas to Keep Employees Engaged
06/29/2020 04:00 PM - 05:00 PM |
Type: Mega Session

| Competencies: Communication, Global & Cultural Effectiveness, Leadership & Navigation
Presenter:
Barbara Glanz, CSP, CPAE, President, Barbara Glanz Communications, Inc.
Workplace Application:
Appreciation may be the most under-appreciated way to engage, motivate and retain talent. 

In tough economic times of having to do more with less, it is critical to find ways besides money to keep employees engaged. According to HR Magazine, sixty-five percent of American workers said they received NO appreciation all last year for the good work they had done, yet the second most important thing people want from their jobs is full appreciation. Best of all, compensation is a right, but appreciation can be a FREE gift! In this inspiring session, Barbara Glanz shares ten simple truths of appreciation as well as dozens of creative ways, at little or no cost, to keep employees happy and productive. Attendees will be able to immediately apply these methods in their work and in their lives. The beauty of appreciation is that we can each give it to anyone we choose for no cost except our awareness and a few moments of our time. As HR leaders become more appreciative – and help others to become more appreciative – of employees and the good work they are doing, they will be shaping a world in which everyone feels valuable and appreciated, and morale, customer service, and loyalty will reach new heights.

Learning Objectives:

  • Learn the ten simple truths of appreciation.
  • Examine several models as a frame to understand the importance of appreciation in employee engagement and the choices they have to affirm others every day.
  • Explore many creative, no cost or low cost ways to appreciate and recognize employees.
  • Understand that Appreciation is a free gift and be inspired to become a more appreciative leader.
Stop, Collaborate and Listen! Mastering Strategic HR Through the Art of Collaboration
06/29/2020 04:00 PM - 05:00 PM |

| Competencies: Business Acumen, Communication, Consultation, Leadership & Navigation
Presenter:
Tina Marie Wohlfield, Founder and Chief People Strategist, TIMAWO, LLC
Workplace Application:
Moving from isolationist to collaborative approaches increases the desire for HR partnership among organizational stakeholders. 

HR has a reputation for being reclusive information hoarders and the department of "No." To effectively engage organizational goals and initiatives as a strategic business partner, we must master the "art of collaboration." HR business partners must learn how to effectively share knowledge, data and resources to better leverage internal relationships to earn trust and credibility. Real collaboration highlights HR as a strategic resource, allowing us to change old perceptions. In this session, Tina Marie Wohlfield shares insight and lessons learned from "the HR trenches" on how leveraging the ability to listen and collaborate with internal business partners can result in trust and credibility as a strategic HR business partner. You will learn techniques on how to better engage internal stakeholders through active listening, organization/business acumen and as a collaborator in practical and effective business solutions.

Learning Objectives:

  • Identify areas where HR can enhance internal/external relationships through collaboration.
  • Review effective communication techniques including:
    • Effective information sharing techniques to overcome the "Information Hoarder" effect and "Analysis Paralysis".
    • Proactive vs Reactive HR engagement - The transition from the "Department of No" to "Strategic Business Partner".
    • Influential Leadership and the art of collaboration.
  • Identify ways to leverage business/industry acumen to establish/enhance internal and external relationships.
Student Loan Debt and How Employer Repayment Programs Can Help Employers and Employees
06/29/2020 04:00 PM - 05:00 PM |

| Competencies: Business Acumen, Global & Cultural Effectiveness, HR Expertise
Workplace Application:
Helping what hurts the most – how student loan repayment programs improve talent acquisition and retention. 

Student loan debt is an ever-growing crisis, as is the competitive search for top employees. What if there were an employee benefit that could help solve both of these problems?  Student loan repayment is a benefit that helps reduce employees' student loan debt and creating goodwill for your organization, which increases employee engagement and retention. It is also a great recruitment tool.  Student loan repayment also shows that an organization cares about the financial well-being of its employees.  It's a great way to help support employees where they are financially today, and where they want to be in the future.

Learning Objectives:

  • Understand the benefits of employer-provided student loan paydown programs.
  • Alternative programs allowing employees to choose whether employer match goes toward student loan repayment, retirement plans or some to both.
  • Know the budgetary impact of these plans on employers.
The Global Assignment: What Do You Need to Do to Have a Successful and Compliant Expat Assignment?
06/29/2020 04:00 PM - 05:00 PM |
Track: Global HR

| Competencies: Global & Cultural Effectiveness, HR Expertise
Presenter:
William David Wright, Partner, Fisher & Phillips LLP
Workplace Application:
Successful expatriate assignments depend on getting the fundamentals right. 

This session provides a comprehensive overview of the various components necessary to achieve a compliant and successful expatriate assignment and addresses the special issues related to U.S.-based employers sending employees abroad and/or accepting inbound employees from abroad for assignments of 1 year or more. Hear about practical examples of topics such as social security and tax equalization issues, housing and relocation issues, employee benefits and compensation, contractual obligations, the application of local law and the overall best practices that should apply to handling globally mobile employees.

Learning Objectives:

  • Understanding key issues related to tax equalization agreements and social security agreements in connection with expatriate assignments.
  • Having a basic foundation in essential best practices as they apply to managing and implementing expatriate assignment agreements.
  • Understanding essential components to successful management of globally mobile employees.
  • Understanding employer obligations with respect to the health and safety of internationally assigned employees.
The Top 5 Priorities for an HR Department of One
06/29/2020 04:00 PM - 05:00 PM |

| Competencies: Business Acumen, Leadership & Navigation
Presenter:
Jennifer Currence, SHRM-SCP, MBA , President, The Currence Group

HR in small businesses is often pulled in so many different directions that it's difficult to manage priorities and still have time to inspire others. Based on a survey of actual small business HR professionals, this session is a collection of your voices bringing to light the issues you face. In this interactive session, you will learn practical and strategic tools to overcome obstacles to achieving your top priorities.

Learning Objectives:

  • Top 5 priorities (in order) facing HR in small businesses.
  • Why they are priorities; including changes in laws, business environment, and economic drivers.
  • Practical and inexpensive (even free!) solutions to the Top 5 Priorities that small businesses can use right away.

06/30/2020

Registration
06/30/2020 07:00 AM - 07:00 PM |

Registration is located in the Grand Lobby of the Convention Center. Please bring a printed copy of your bar code registration email or present it via your mobile device. Here is where you will get your badge and conference materials.

There will be self service kiosks (to print your badge) located next to Attendee Registration in the Grand Lobby and also in the North Lobby near the shuttle dropoff. You will then need to get your conference bag at the Bag Pick Up Area in the Grand Lobby and North Lobby near the shuttle drop off.

Please note: If you are a speaker, volunteer, or press - please refer to your logistics email for the location to check in and pick up your badge. You do not get your badge at Attendee Registration.

Building an Inclusive, Engaged Employee Advocacy Program
06/30/2020 07:30 AM - 08:30 AM |

| Competencies: Communication, HR Expertise, Leadership & Navigation
Presenter:
Matthew Owenby, Senior Vice President and CHRO, Aflac
Workplace Application:
An Employee Advocacy Program bridges the gap between employee need and reluctance to engage. 

While Aflac's Employee Engagement Survey has consistently shown high satisfaction scorecards with the role of HR within the company, the survey also showed that some employees were hesitant to reach out to HR with questions or concerns about their leadership or processes. To address this issue, the Employee Advocacy program was created to serve as the conduit to HR's support network and foster an environment where ALL employees feel free to voice concerns.

Learning Objectives:

  • Understand the importance of open and honest communication between employees and HR.
  • Learn how to implement an Employee Advocacy program.
  • Learn more about the challenges, benefits and results of Aflac's Employee Advocacy program.
Calculate Turnover Costs Like a CFO: Drive Bottom-Line Results
06/30/2020 07:30 AM - 08:30 AM |

| Competencies: Business Acumen, HR Expertise, Leadership & Navigation
Presenter:
Sherri A. Merbach , Managing Director , C-Suite Analytics
Workplace Application:
Learn skills so you, as a HR professional, is seen as a business leader with a voice to shape your organization in impactful ways. 

Is employee turnover impacting your organization's ability to grow, to provide exceptional customer service, or just to get the work done without overtime costs? Are employees and leaders frustrated by the churn of constant new hires?  Then learn how to shape your world by grabbing the attention of the C-Suite with the calculation of your cost of employee turnover. Shift from being not only an HR leader but also a credible business leader that drives improved results.

Learning Objectives:

  • Improve your credibility as a business leader by talking the language of business dollars.
  • Learn to place dollar values on turnover to move CEOs and CFOs to take actions to improve them.
  • Leverage a proven accountability approach that cuts turnover by 40% and more in a year.
Change Is Good! Managing Uncertainty and Ambiguity Within Your Organization
06/30/2020 07:30 AM - 08:30 AM |
Type: Mega Session

| Competencies: Consultation, Leadership & Navigation
Presenter:
Buddy Bush, Executive Director of Learning and Development, JB Training Solutions
Workplace Application:
Helping people feel good about and accept change is the most critical part of change management. 

Change is good, but it's not always easy.  When an organization transforms the way it does business, there is a rollercoaster of emotions and reactions - and not many smiley face emojis. Even when the change is needed, the transition can be difficult, frustrating and even immobilizing if it isn't handled properly.  As an HR practitioner, how do you encourage the C-suite to focus on the human experience of change, rather than just the financial implications?  How do you lead your organization - and your people - forward confidently and assertively all while keeping morale high along the way?  Learn tactical coaching tips and insights on how to navigate the four stages of change to shape a culture of openness and acceptance.

Learning Objectives:

  • Recognize the stages of change and manage the situation purposefully.
  • Influence executives to be transparent and keep culture at the forefront of any change.
  • Understand how to best lead during the different waves of change.
  • Identify tools to overcome resistance and manage difficult situations effectively and directly.
  • Instill hope and confidence and champion a "we're in this together" attitude throughout the organization.
Easily Engaging Staff Who Seem “Unengageable” as a HR of ONE
06/30/2020 07:30 AM - 08:45 AM |

| Competencies: Leadership & Navigation, Relationship Management
Presenter:
A'eesha J. Bell, Chief Human Capital Officer, Aggieland HR Consulting
Workplace Application:
Explore strategies and best practices for recruitment, retention, and employee engagement as a small organization with a limited budget.  

With so many small businesses and smaller nonprofit teams being managed by an HR of One who is, no doubt, pulled in multiple directions, how do you put energy and time into employee engagement? How do you engage staff who seem impossible to keep connected? This session focuses on smaller organizations with smaller annual budgets of less than $10 million dollars who primarily staff those in social services or industries where some credentialing or a degree may be required, but the pay doesn’t always support their financial needs. Forcing many staff to work multiple jobs or simply remain overworked and underpaid. We also will focus on how to engage your employees before they start working, keeping them engaged once they’ve started, and retaining your top talent when burnout seems inevitable, all on a shoestring budget.

Learning Objectives:

  • Learn how to recruit the right staff for your smaller, limited budget organization.
  • Learn how to start the employee engagement process before candidates start working.
  • How to motivate employees with additional skills and resources that are under-utilized.
  • Train your middle management to appreciate the whole employee instead of draining motivation to simply get the work done.
Making the Connection: How to Successfully Align Performance Management with Total Cash Compensation
06/30/2020 07:30 AM - 08:45 AM |

| Competencies: Consultation, HR Expertise, Relationship Management
Presenter:
John A. Rubino, CCP, CBP, GRP, WLCP, President, Rubino Consulting Services
Workplace Application:
Effectively linking pay and performance is a must, but it’s rarely done well. 

Effectively evaluating and rewarding employee performance is the cornerstone of everything that HR professionals and managers are expected to accomplish. However, many organizations are just not doing it right! The primary reasons are twofold: 1) lack of consistency in management thought and application throughout the organization, and 2) a disconnect between employee performance assessment and compensation rewards. In his interactive and entertaining session, John Rubino offers practical tools, tips and techniques that specifically address these two critical concerns, with an emphasis on how to implement the most effective mix of base and variable pay components. Also, using proven examples, John shows how to design a strategic employee evaluation methodology that really works. After all, embedding this crucial performance management and total cash compensation alignment within an organization is what every HR professional needs to accomplish to make the connection!

Learning Objectives:

  • Learn the critical importance of successfully aligning performance management with total compensation, and the ramifications of not effectively accomplishing this important task.
  • Learn the two primary reasons why this crucial alignment is not achieved in many organizations, as well as practical tools, tips and techniques that specifically address and answer these concerns.
  • Learn how to design and implement the most effective mix of base and variable pay components to achieve optimal motivational value.
  • Learn how to design and implement a strategic employee performance assessment and reward methodology that successfully aligns performance management with total compensation --- through the use of pragmatic, real-world examples proven to make the connection!
Maximum Ability: How to Recruit and Retain Employees with Disabilities
06/30/2020 07:30 AM - 08:45 AM |

| Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation
Presenter:
Paul Artale, Speaker, Author, and Organizational Culture Researcher , Unleash Your Message

This session goes beyond ADA and helps you to understand the personal, social, and medical needs of persons with (dis)abilities, which will ultimately help to create an inclusive culture within your organization to attract and retain talent. This is important as more than 25% of the population has a disability, disability is among the top three EEOC complaints and more than 55% of employees will have a disability by the time they retire. It will be manditory to create inclusive workplaces that attract and retain talent.

Learning Objectives:

  • Understand Disability as a social construct.
  • Learn how to create recruitment pipelines to access highly qualified employees with disabilities.
  • Discover best practices in onboarding employees.
  • Understand universal design principles (physical layout and operations).
  • Apply practical tips on how to engage in conversations about ability (I know it can be uncomfortable).
  • Learn the key tenets of Disability Identity Theory.
Peering into the Crystal Ball: Using Big Data and Analytics to Achieve Successful Global Mobility and Talent Management Programs
06/30/2020 07:30 AM - 08:45 AM |
Track: Global HR

| Competencies: Business Acumen, Critical Evaluation, Leadership & Navigation
Presenter:
Julia Onslow-Cole, Partner, Fragomen
Presenter:
Scott Leeb, Director of Knowledge Management, Fragomen
Workplace Application:
Data and technology can empower HR to guide an organization’s competitiveness and decision-making. 

“Big data” has become a buzz phrase across all industries and business functions.  HR professionals have access to more data now than ever.  Data and analytics can be powerful tools to tell the story of a company’s overall health.  But how can they use data in a meaningful way, while avoiding information overload?  This session helps cut through some of the noise and looks at how you can embrace the power of data and technology to create strategic advantages and future-proof your organization.

Learning Objectives:

  • Understand how to make the shift towards a data and technology driven culture.
  • Explore the use of data and analytics to show trends and provide meaningful information to support global mobility and HR decision making.
  • Discuss how data and analytics can empower HR teams to give their organizations a competitive edge.
  • Explore best practice in data discipline and understand the importance of compliance, as well as the penalties for non-compliance.
The Supreme Court Speaks…. Are You Listening?
06/30/2020 07:30 AM - 08:45 AM |

| Competencies: Critical Evaluation, HR Expertise, Leadership & Navigation
Presenter:
Joseph L. Beachboard, Managing Director, Ogletree Deakins
Presenter:
Bonnie Puckett, Shareholder, Ogletree Deakins
Workplace Application:
Supreme Court decisions trickle down, shaping law and practice not only at national but also state and local levels. 

With each ruling, the Supreme Court of the United States is permanently shaping federal employment law principles. Recent and looming Supreme Court rulings on issues ranging from class arbitration to Title VII's exhaustive requirements to sexual orientation discrimination stand to bring significant changes to the workplace. This session examines these and other key employment law decisions from the last few terms with more than just a summary of the holding. The facts of each case, the Court's rationale, the long-term implications and, most important, how the decision will affect the employer community are analyzed in an interesting and entertaining fashion.

Learning Objectives:

  • Gain a thorough understanding of the most important labor and employment-related decisions from the highest U.S. court and what you need to do to protect your organization from legal liability.
  • Hear an analysis of how the different justices tend to "line up" on key business issues and what that tells us about the future.
  • Learn practical applications you need to implement in your workplace policies and procedures.
Unstoppable Teams: The 4 Essential Actions of High-Performance Leadership
06/30/2020 07:30 AM - 08:30 AM |
Type: Mega Session

| Competencies: Leadership & Navigation
Presenter:
Alden M. Mills, Executive Coach, CEO, Navy SEAL, Leadership Speaker, Alden Mills LLC
Workplace Application:
Without a focused, knowledgeable leader, a team is just a random collection of humans. 

Teams exist for one reason--which is to achieve results one person cannot achieve alone. Teams come together for a moment, for a project, or indefinitely. They come together formally or informally, by mandate or through organizational hierarchy. They consist of like minds, or combative ones. The situation is rarely perfect.  How is a leader supposed to step up and set the team’s direction?  How does an effective leader help the team find ways to value the hurdles along the way?  How can a leader shape the team and make it unstoppable? Alden Mills helps you to tap into the power of our human spirit and inspires us to go well beyond our perceived limits and help others to create their best-ever outcomes.

Learning Objectives:

  • Learn the 5As (Aspire, Assume, Assess, Assure, Appreciate).
  • Adapt CARE-based practices (Connect, Achieve, Respect, Empower.)
  • Recharge, through inspiring stories that speak to the head as well as the heart.
  • Learn how to teach others to build unstoppable teams.
General Session featuring Johnny C. Taylor, Jr., SHRM-SCP
06/30/2020 09:00 AM - 10:00 AM |
Presenter:
Johnny C. Taylor, Jr., SHRM-SCP, President and Chief Executive Officer, SHRM

As young children, we aspire to have great careers that fulfill us. As young working adults, we measure fulfillment by our pay, skill and sense of purpose. And as we grow older, we are fulfilled by our achievement. HR professionals have a crucial role in this cycle. At every stage of the journey, HR is there, working to maximize every individual’s full human potential. In Johnny C. Taylor, Jr.’s keynote, he will challenge us to act as “One HR” as we usher individuals along their career paths, inspiring them to reach the height of their capabilities and achieve their dreams. This is how our profession transforms business, society and people’s lives.

Exposition Open
06/30/2020 09:30 AM - 02:00 PM |

The SHRM Exposition is the largest HR solutions center in the world. Be sure to check out products and services from every aspect of human resources in the SHRM Exposition. Discover new products, services and solutions that you need as you walk through more than 675 exhibiting companies on the show floor.

Networking Coffee Break in Expo
06/30/2020 10:00 AM - 11:00 AM |

Join us in the SHRM Exposition for a cup of coffee!

Risky Business: Exploring the Hazards of International Terminations
06/30/2020 10:00 AM - 12:00 PM |
Track: Global HR

| Competencies: HR Expertise, Leadership & Navigation
Presenter:
Nancy Cremins, Chief Administrative Officer/General Counsel, Globalization Partners
Presenter:
Nicole Forbes, Deputy General Counsel, Globalization Partners
Workplace Application:
Acting like an American when terminating an employee outside of the U.S. can land you in a lot of trouble. 

Having to terminate an employee who works in a different country can be one of the most contentious and difficult aspects of global workforce management. This is especially true considering that the concept of "at-will" employment is generally inapplicable outside of the United States. Termination laws in other countries are typically weighted in favor of the employee. As a result, when a company that has employees in countries outside of the United States chooses to end the employment relationship - whether due to a layoff, restructuring, performance issues, misconduct, or otherwise - that employer must proceed with caution. If an international termination is handled incorrectly, the employer may find itself on the hook for significant damages including reinstatement, back pay, front pay, emotional distress damages, and more. In this session, Nancy Cremins and Nicole Forbes discuss international terminations, leading you through hypothetical situations on how to deal with these actions in different countries.

Learning Objectives:

  • Learn about the intricacies of hiring and terminating employees globally in terms of employee labor laws.
  • Understand the ramifications of being out of compliance with global labor laws.
  • Learn actionable steps you can take to navigate international terminations using best practices that will limit risk.
10 Tickets for HR Professionals: Get on the Technology Clue Bus
06/30/2020 10:10 AM - 10:28 AM |
Type: Smart Stage
Track: HR Technology

| Competencies: HR Expertise
Presenter:
Joe Rotella, SHRM-SCP, Chief Marketing Officer, Delphia Consulting, LLC

The adoption of technology is accelerating over time. It took 38 years for radio to reach 59 million global users, but only 80 days for the iPad to reach the same milestone. Faster than ever before, technology is getting into the mainstream and changing peoples' expectations. Are you on the technology clue bus? Are you delivering HR services in ways that your employees and managers expect? Are you using technology to make you a more strategic part of the organization? Joe Rotella shares 10 places to look for ways to leverage HR's use of technology to be a better service provider.

Equal Yet Different: How to Effectively Communicate with the Opposite Sex
06/30/2020 10:10 AM - 10:28 AM |
Type: Smart Stage

| Competencies: Communication, Relationship Management
Presenter:
Bruce D. Christopher, Psychologist, Speaker & Humorist, Bruce Christopher Seminars

At the heart of any business or organization is relationships – between team members, customers and supervisors. Excellent communicators have better relationships at work and home. They climb the ladder of success more effectively and achieve greater levels of performance. It is no secret that communication runs our lives. Studies have estimated that the average team member can waste up to 38% of their day dealing with communication mis-fires, unresolved conflicts, or hidden resentments in the office. Other reports have indicated that 70% of what you say is mis-understood by the opposite sex. This session takes a very hilarious look at how men and women think, speak, and make decisions differently. Turn yourself into a great communicator!

Leveraging a Multigenerational Workforce for Competitive Advantage
06/30/2020 10:30 AM - 10:48 AM |
Type: Smart Stage

| Competencies: Global & Cultural Effectiveness, Relationship Management
Presenter:
Margaret Simonis , Director of Business Programs – College of Business , Western Governors University

As today’s employees stay in the workforce longer, a key component for any company is to leverage how different generations can work together effectively. There are unique benefits to every generation that companies can maximize to create a competitive advantage. In particular, recognizing the contributions and skillsets of our older workers to combat ageism is critical for success.

Brave New World: State Data Privacy Laws and the Workplace
06/30/2020 11:00 AM - 12:00 PM |

| Competencies: Business Acumen, Global & Cultural Effectiveness, HR Expertise
Presenter:
Kelly Dobbs Bunting, Shareholder, Greenberg Traurig, LLP
Workplace Application:
Protecting employee data is as important as protecting customer data. 

A number of states have now passed personal data protection laws that directly impact what HR can and cannot do with employee information. Learn about the new state laws and pending legislation that affect every employer dealing with employee data, and the best practices to implement to create and maintain compliance.

Learning Objectives:

  • Understand the growing concern over the use of personal, private data, what legal protections exist for employees and how to comply with the law while still getting the information you need.
  • Learn what privacy laws exist now and what legislation is on the horizon.
  • Learn how to comply with the law while still obtaining and maintaining necessary employee information and how to implement best practices to protect both the employee and the organization.
  • Obtain sample privacy policies and templates and summaries of state laws.
Brave Relationship Building: The Real Benefits of Building Meaningful Connections in and Out of the Workplace
06/30/2020 11:00 AM - 12:00 PM |
Type: Mega Session

Presenter:
Carol Schulte, Founder and CEO, The BRAV Institute
Workplace Application:
Effective communication is the cornerstone of strong relationships, and courage is the essential ingredient to effective communication. 

The quality of your life is determined by the quality of your communication. Perhaps a bit of a bold statement, and yet it's true. Effective communication leaders is no longer a beneficial skill, it's an essential one. In this session, you will learn how to both demonstrate and demand respect, regardless of your audience. You will understand how and when it pays to be assertive, and what appropriate assertiveness actually looks like. And you will uncover key techniques to ensure you are able to engage in powerful, courageous conversations across different personalities, cultures, and generations. Brave communication is not always easy, and yet it is what you need if you want to stand out and get noticed as the leader you are.

Learning Objectives:

  • Gain valuable insights into your own communication habits, as well as how to leverage an understanding of all communication styles.
  • Learn how to craft your communications according to your audience and desired outcomes.
  • Discover the truths about how messages are interpreted, and how to optimize communication across various channels.
  • Understand the differences between passive, assertive, and aggressive communication, and when to utilize each.
  • Explore the key active listening techniques that will positively impact your conversations and relationships in and out of the workplace.
Do the Right Thing: A Workplace Harassment Prevention Simulation
06/30/2020 11:00 AM - 12:30 PM |

| Competencies: Critical Evaluation, HR Expertise
Presenter:
Brad Karsh, Founder and CEO, JB Training Solutions
Workplace Application:
Everyone, regardless of title, has a vital role in creating a culture that is safe and inclusive to all where we feel empowered to do our best work. Whether you're a bystander or you experience a hostile work environment, this course empowers participants with the tools to identify and address harassment in the workplace. 

Finally, a sexual harassment training that won't leave you bored to tears! In this highly-interactive, simulation-style training, participants step into a management role at a fictitious company and start seeing and hearing things that might be, that could be...sexual harassment. Over the course of the training, you are presented with information about what people are doing and saying in the company and you'll have to decide if (and how) you're going to respond. But don't worry, this training will also arm you with the information you need to identify and address sexual harassment.

The bottom line is that harassment prevention is not the sole responsibility of HR - every employee, manager, and leader should be involved. In this program, we help you arm employees at all levels with the skills to define harassment and address the business risks associated with tolerating unacceptable behaviors.  It's guaranteed to be both eye-opening and engaging.

Learning Objectives:

      • Understand the critical distinction between impact and intent.

     • Identify quid pro quo vs. hostile work environment harassment, and retaliation.

     • Take action if you do experience or witness harassment.

     • Know what to do if an employee shares a harassment complaint with you.

     • Avoid unintentionally contributing to a hostile environment for others.

Follow Me: How to Grow Yourself and Your People
06/30/2020 11:00 AM - 12:15 PM |
Type: Mega Session

| Competencies: Leadership & Navigation, Relationship Management
Presenter:
Steve Gilliland, CSP, CPAE, Best-Selling Author and Speaker, Steve Gilliland, Inc.

Fewer than half of today's employees believe that their companies deserve their loyalty. Unfortunately, leaders too often confuse profits with purpose and disregard the principles that drive people. This workshop shows the process of developing exceptional leaders and retaining great employees. No matter where you are at on the leadership ladder, Follow Me™ will show that great cultures are intentional and they are cultivated by people who are engaging, transparent and maintain a style of communication that is frequent, authentic and deep. Employees of great companies see themselves as being part of a greater mission, something that goes beyond pure revenue and profits. This distinctive session will provide you a fresh vision of the leader you can be, and identify the knowledge, skills, and attributes necessary to grow yourself and your people.

Learning Objectives:

  • You will learn the styles, mindsets, differentiators, and essentials of a leader that drive your culture.
  • You will learn the types of conflict, barriers to conflict resolution, constructive conflict management, and how to assertively confront people
  • You will learn the blind spots to problem solving, four steps to consider when problem solving, and the essentials to problem solving.
  • You will learn why people resist change, keys to leading through change, and the dos and don'ts when administering change.
Harnessing the Power of Cultural Transformation at Work
06/30/2020 11:00 AM - 12:00 PM |
Track: Culture

| Competencies: Business Acumen, Consultation, HR Expertise
Presenter:
Caroline Carpenedo, Head of Corporate HR, Gerdau
Workplace Application:
Re-imagining culture and engagement starts by building a foundation of trust and empowerment. 

Transforming your business begins with your employees. Employees are one of your greatest resources and allies in transforming the culture and values of your company. With 90,000 employees across the globe, United Airlines has been on a multiyear journey to transform its company culture. This session elaborates upon the key moments and ongoing initiatives that helped United solidify their values and create a trusting and empowering environment to allow their employees to serve the customer better.

Learning Objectives:

  • Learn how to implement companywide cultural transformation that starts with regaining employee trust, re-defining collective values and cultivating an engaged, empowered workforce.
  • Learn how to integrate core values, integrity and accountability throughout all organizational and business practices.
  • Learn how to leverage employees as one of your greatest resources and allies in building a diverse and inclusive culture at your company; understanding there is always a need for continuous investment in those employees.
How to Hire in California and Minimize Liability
06/30/2020 11:00 AM - 12:30 PM |

| Competencies: Business Acumen, HR Expertise, Leadership & Navigation
Presenter:
Anthony Zaller, Founding Partner , Zaller Law Group, PC
Workplace Application:
Learn essential practices for hiring employees in California and minimize liability. 

Employers face a patchwork of federal, state and local laws affecting the hiring process in California. These laws require a multitude of notices to applicants/employees, prohibit employers from requesting certain categories of information from applicants/employees, and impose several regulations pertaining to notices, drug tests, background checks, and credit checks. This session covers the best practices regarding: 1) Hiring documents that are required by federal, state, and local laws, such as California's Rights of Victims of Domestic Violence Notice and California's Notice to Employee required for all employers, 2) Local county and city legal requirements regarding minimum wage and paid sick leave, 3) Background checks and credit checks, 4) Inquiring about prior salaries, and 5) Best practices in developing new hire packets for California employees.

Learning Objectives:

  • Comply with California state and local laws to legally interview and hire employees.
  • Understand how federal, state and local laws interact and what requirements these create for employers when hiring new employees in California.
  • Learn how to develop a new hire packet that complies with California and local laws.
Influence Emotion to Motivate Action: Communication Techniques to Engage, Captivate and Persuade
06/30/2020 11:00 AM - 12:15 PM |
Type: Mega Session

| Competencies: Business Acumen, Communication, Consultation
Presenter:
G. Riley Mills, Co-Founder & COO, Pinnacle Performance Company
Workplace Application:
"The World We Shape" happens one conversation at a time with every employee at every level of the organization every single day. Effective communication plays a critical role in the four key factors for increasing fulfillment: listening, setting expectations, showing appreciation, and empowering employees. 

Want to boost employee engagement? Cultivate a more effective management and leadership pipeline? Increase the potential for change management success? To solve today's most pressing people issues and strategies, HR/talent development professionals must address the number one skills gap, according to LinkedIn's Workplace Learning & Development Report: communication skills. A company's success depends on its employee's ability to deliver clear and concise information, from setting the vision, building consensus, and securing buy-in among internal and external stakeholders, to providing constructive feedback effectively. In this session, learn the secret communication techniques leaders and professional performers have used for centuries to influence emotion to motivate action.

Learning Objectives:

  • How to influence, persuade and motivate behavior change and action by influencing emotion.
  • How to clearly communicate your messages by aligning your voice and body language.
  • How to improve how you provide feedback, lead efficient meetings, and/or deliver critical information using a universal, three-step process for influential communication.
Innovation: CHROs Talk Driving Agile Workforces
06/30/2020 11:00 AM - 12:15 PM |

| Competencies: Business Acumen, Leadership & Navigation
Presenter:
Eduardo de la Garza, NAHRMA President, CHRO, Walmart México and Central America
Presenter:
Tracy Ting, SVP and CHRO, Encore Capital Group
Presenter:
Jim Link, CHRO, Randstad North America
Workplace Application:
Join this moderated panel discussion, as part of the North America Human Resource Management (NAHRMA) Let’s Talk HR three-part series, to get insights from CHRO’s in the US, Mexico and Canada.  

Workers and the workplace of today’s world continue to evolve. More and more, organizations need to be able to quickly and easily adapt to changing business demands in order to remain competitive and relevant—HR matters. More than ever, professionals in Human Resource Management are the ones in the front lines, innovating the world of work and elevating and reshaping the profession like never before.

Internal Talent Mobility: Creating Inside Gigs
06/30/2020 11:00 AM - 12:00 PM |

| Competencies: HR Expertise, Leadership & Navigation
Presenter:
Edie Goldberg, Ph.D., President and Founder, E. L. Goldberg & Associates
Workplace Application:
Make the gig economy work for you and your organization, even if the legal environment has not caught up. 

In an era of rapid change and disruption, companies need to apply the concept of the gig economy inside of their organization to share talent across boundaries by dynamically matching and deploying skills to the work. This creates competitive advantage around an employee experience that both democratizes work and unleashes internal capacity. In this session, you will learn about a new, and quite disruptive, talent operating model that facilitates an organization to dynamically match their internal talent to project-based opportunities within the company. While internal talent mobility has traditionally been about changing jobs to create learning, we are proposing an approach that is more agile and simply makes room for a project. The benefits of getting work done in this new and more agile approach to work will be an increase in employee engagement, improve continuous learning opportunities, and improve organizational innovation and productivity. This session describes a bold new talent operating model that helps organizations to operate in a more agile manner. It allows your employees to bring their best selves to work while offering a platform that encourages continuous reskilling to prepare them for the changing skills required by your organization.

Learning Objectives:

  • Learn the business case to change the way we work.
  • Gain a new Talent Operating Model that changes our approach to work.
  • Learn the six core principles that support the Inside Gig.
  • Explore a case study to demonstrate the ROI of this new approach to work.
Leveraging Data to Create More Inclusive Workplaces
06/30/2020 11:00 AM - 12:30 PM |

| Competencies: Global & Cultural Effectiveness, HR Expertise
Presenter:
Amy Warner, Director of Talent Acquisition, ICIMS

Diversity builds stronger workforces and yields better business results. Research proves this is true, but why are so many employers lagging and struggling to achieve a diverse employee base? Leveraging iCIMS’ breadth of data across its 4,000+ customer base, this presentation leverages numbers to dive into D&I trends. Learn the facts and how to utilize diversity metrics to attract applicants, elevate an inclusive experience, and ultimately make better hiring decisions to impact your business’ bottom line.

Learning Objectives:

  • Discuss the evolution of inclusive workplaces and understand which metrics to track, how to make sense of the data and how to make a business case to shift strategies and systems to close diversity gaps.
  • Explore application versus hiring rates of various diversity indicators, sliced by industry, region and occupation types to bring back to the business and fine tune efforts to eliminate bias.
  • Understand the numbers and take action using this data.
  • Learn how to identify areas for improvement in D&I strategies to build, maintain and empower a diverse and inclusive culture, using insights from an award-winning employer.
Practical, Effective Recruiting Tactics for 2020 and Beyond
06/30/2020 11:00 AM - 12:30 PM |
Type: Mega Session

| Competencies: Communication, HR Expertise, Relationship Management
Presenter:
Tony Lee, Vice President, Editorial, Society for Human Resource Management (SHRM)
Workplace Application:
Learn proven strategies, tactics and techniques for successful talent acquisition in today’s tight labor market.  

Succeeding in today’s competitive hiring market requires cutting-edge talent acquisition strategies. This session explores how new and proven recruiting tactics are reshaping the competition for talent. You will learn about new approaches to identify and hire top candidates for salaried and hourly positions, as well as hear insights into how companies are building their employer brand and standing out from their competition.

Learning Objectives:

  • Hear proven, effective recruiting strategies and advice on how to implement these new ideas.
  • Find out which new technologies are worth investing in to help you to connect with critical talent.
  • Learn branding techniques that will help your company compete for talent successfully.
Secrets for Scaling HR for Your Small Business
06/30/2020 11:00 AM - 12:00 PM |

| Competencies: Business Acumen, Communication, Leadership & Navigation
Presenter:
Brandon Seigel, President , Wellness Works Management Partners

HR is a strategic vehicle to empowering small businesses to optimize efficiency in operations while empowering a people-oriented culture that transforms the way an organization operates and influences a new way of scalability. In this interactive, fun and informative session, attendees will learn new strategies to transform HR from a department of one to a strategic role in scaling their department, the operations of the small business and the overall growth of the organization to new levels. This will be an action-packed workshop utilizing real case studies on how the speaker has transformed small businesses by redefining the role of HR in entrepreneurship. Each attendee will walk away with at least three new strategies for elevating their impact in scaling small businesses through an HR lens of opprtunity.

Learning Objectives:

  • Identify why most small businesses are failing today.
  • Identify the role HR plays in redefining operations and systems in today's small business environment.
  • Identify key metrics that HR can implement to transform accountability and scalability in today's business environment.
  • Identify why HR is misunderstood and how to get a seat at the table with an entrepreneur.
  • 3 secrets to building a small business team with a big business vision.
Too Much of a Good Thing? The Perks and Pitfalls of Unlimited PTO
06/30/2020 11:00 AM - 12:30 PM |

| Competencies: Critical Evaluation, Global & Cultural Effectiveness, HR Expertise
Presenter:
Marina A. Galatro, SHRM-CP , Executive HR Consultant, HR Services, ABD Insurance & Financial Services
Workplace Application:
Unlimited PTO offers solutions to many PTO challenges but know what you’re getting into before you make the leap. 

As the paid sick leave law wave continues to ripple across the country, companies are looking at ways to meet or exceed the now more than 30 different paid sick leave laws. The idea of unlimited PTO is still splashing through HR professionals' minds as an alternative way to beat the explosion of paid sick leave laws and as a way to attract and retain talent. Need to go to Hawaii for five weeks? Need a "mental health" day or two (or five)? No questions asked. What about employees who need an extended medical leave of absence? Attend this session to learn what you should know and consider before transforming your total rewards strategy to include an unlimited paid time off program. Is it a true total rewards element that attracts and retains top talent? Are they paid for the full leave duration? "Unlimited" may not really mean without limits. 

Learning Objectives:

  • Learn how to rethink paid time off.
  • Understand the catches of having an unlimited paid time off program.
  • Explore the pros and cons--does it really work for everyone?
Ugh! ANOTHER Intermittent FMLA Request
06/30/2020 11:00 AM - 12:30 PM |

| Competencies: Communication, Critical Evaluation, HR Expertise, Leadership & Navigation
Workplace Application:
Hard to assess and evaluate, intermittent FMLA requests don’t have to be the bane of HR practitioners. 

It seems like we receive an FMLA request almost every day. Continuous leaves are, generally, simple to deal with and very straight-forward; it's hard to "fake" appendicitis! Intermittent FMLA, on the other hand, can be a cringe-worthy event. This session is designed to help the HR practitioner avoid the "cringe" by reviewing the tools we have at our disposal to remain compliant AND minimize potential abuse of the system.

Learning Objectives:

  • Learn to distinguish between the alphabet soup of leave programs.
  • Learn to stay compliant and effectively manage intermittent FMLA.
  • Ease your anxiety over intermittent requests.
  • Obtain a checklist for intermittent leave management.

Presenter:  Karen A Young, President, HR Resolutions

Ugh! ANOTHER Intermittent FMLA Request
06/30/2020 11:00 AM - 12:30 PM |

| Competencies: Communication, Critical Evaluation, HR Expertise, Leadership & Navigation
Presenter:
Karen A. Young, President, HR Resolutions
Workplace Application:
Hard to assess and evaluate, intermittent FMLA requests don’t have to be the bane of HR practitioners. 

It seems like we receive an FMLA request almost every day. Continuous leaves are, generally, simple to deal with and very straight-forward; it's hard to "fake" appendicitis! Intermittent FMLA, on the other hand, can be a cringe-worthy event. This session is designed to help the HR practitioner avoid the "cringe" by reviewing the tools we have at our disposal to remain compliant AND minimize potential abuse of the system.

Learning Objectives:

  • Learn to distinguish between the alphabet soup of leave programs.
  • Learn to stay compliant and effectively manage intermittent FMLA.
  • Ease your anxiety over intermittent requests.
  • Obtain a checklist for intermittent leave management.
Using AI to Improve Communication with Job Seekers and Hire Faster
06/30/2020 11:00 AM - 12:00 PM |
Track: HR Technology

| Competencies: HR Expertise, Leadership & Navigation
Presenter:
Ian Siegel, CEO, ZipRecruiter
Workplace Application:
By leveraging AI to improve communication between job seekers and employers, you can compress your hiring timeline and fill open jobs more quickly. 

Artificial intelligence (AI) has set the stage for the third wave of online recruiting technology. The first wave was taking the classified ad model and moving it online: employers posted a job and hoped the right candidate would see it. The second wave was implementing AI-driven candidate matching. That’s where the industry has been focused for the last few years. The third wave is all about optimizing the post-match experience. Job seekers often feel like they are applying in a vacuum, with no visibility into where they stand in the process and not knowing if their application was even received or reviewed. This is what we call the “resume black hole.” By leveraging AI to improve communication between job seekers and employers, the hiring timeline can be compressed, allowing job seekers to get hired faster, and employers to fill open jobs more quickly. In this session, ZipRecruiter’s CEO in a fireside chat format, shares data-based insights on the communication pain points that affect today’s job seekers and shares ways that AI can help you to address those issues.

Learning Objectives:

  • Learn how AI-driven recruiting technology is expanding beyond matching to address the communication needs of job seekers and HR professionals.
  • Discover the communication pain points which can push job seekers away from your open roles. 
  • Learn how AI can programmatically address those communication pain points, and help HR professionals hire faster.
Why You Should Invest More in People: Take It from Chipotle’s CPO
06/30/2020 11:00 AM - 12:15 PM |
Presenter:
Marissa Andrada, Chief People Officer, Chipotle Mexican Grill

Engaged employees, solid retention rates and a full pipeline of prospects have one thing in common: they are a result of companies investing in their people. Organizations that prioritize human capital reap the benefits in more way than one. Chipotle is quite familiar with this approach. Priding itself on building a world-class people company, Chipotle is duly one of the fastest growing fast-causal restaurant chains. If you ask their first-ever Chief People Officer, Marissa Andrada, she attributes the success to the mantra of “you can’t grow a company without growing it’s people.” Marissa, a seasoned HR leader with a career spanning many well-known brands, has been instrumental in redefining Chipotle’s benefits. Under Marissa’s leadership, Chipotle has introduced an all-crew bonus option, the opportunity earn a debt-free college degree, and increased access to mental health care for their 83,000+ employees. Join us for this transformative session as Marissa shares an inside look at how and what Chipotle has done to grow their workforce, transform and create a work environment where the organization’s employees can truly thrive. Take away unique approaches to compensation and benefits, learn how you can apply similar tools they’ve instituted to support these measures, and gain a deep understanding of the impact said initiatives have on business to up your own skills. 

Networking Lunch in the Expo
06/30/2020 11:45 AM - 01:30 PM |

Enjoy lunch in the SHRM Exposition!

What's Today's Excuse? Enforcing Attendance Rules, But Offering “Reasonable Accommodation”
06/30/2020 12:40 PM - 12:58 PM |
Type: Smart Stage

| Competencies: HR Expertise, Relationship Management
Presenter:
Gregory J. Hare, Employment Attorney, Ogletree Deakins

Perpetually Absent Employees: How can a company comply with its wide-ranging legal obligations when a worker is ill or injured ... and allegedly unable work? When must the company hold the person's job open and offer the worker an opportunity for reinstatement? How can the company offer “reasonable accommodation” to the employee, without changing the essential functions of the job? When must the company offer an alternative light-duty job? When can the company enforce its attendance policy and actually terminate the employee for missing work? This session helps you to realistically evaluate your company's options and exposures when trying to ensure employee productivity. 

Untapped: Groundbreaking Research on the Potential of Peer Coaching
06/30/2020 01:00 PM - 01:18 PM |
Type: Smart Stage

| Competencies: HR Expertise, Leadership & Navigation
Presenter:
Aaron Hurst, CEO and Co-Founder , Imperative

In a 2018 survey of 1,000 full-time employees, Imperative found that people report being more than twice as likely to learn from peers as from their managers. The research also points to why peer coaching is, in many ways, preferable to traditional, manager-driven learning. What if we shifted some of our focus to make peer learning more accessible and effective? How would that evolve the workplace to be more human, meaningful, and fulfilling? In the same 2018 survey of a random sample of the U.S. workforce, we asked people if they would be willing to coach a peer if asked: 90% said yes. In a company of 10,000 employees, that would compare to suddenly adding 9,000 people to the learning and development team. Gain an understanding of the opportunity peer coaching presents, discover why it will disrupt learning and development as we know it, and explore how to apply peer coaching at your organization. 

It's A Zoo in Here! When Must Service Animals Be Allowed?
06/30/2020 01:20 PM - 01:38 PM |
Type: Smart Stage

| Competencies: Relationship Management
Presenter:
James J. McDonald, Managing Partner, Fisher & Phillips, LLP

An increasing number of employees and customers want to bring their animals with them to work, shop or dine. "Service animals" must be allowed under most circumstances, but which types of animals qualify and how do they become certified? What about the rights of others in the workforce?  This sessions addresses current federal and state laws governing service and assistive animals. 

Grand Prize Drawing in Expo
06/30/2020 01:30 PM - 01:45 PM |

Come see who won the Grand Prize in the SHRM Exposition!

The Top 5 Misconceptions About HSAs and FSAs and How to Correct Them
06/30/2020 01:40 PM - 01:58 PM |
Type: Smart Stage

| Competencies: HR Expertise
Presenter:
Sherry Olson, VP of Human Resources, WEX Health

Rampant misconceptions about health savings accounts (HSAs) and flexible spending accounts (FSAs) persist in spite of their value in helping employees save and pay for health care today and in the future. WEX surveyed over 2,000 American workers with employer health insurance and identified the five most stubborn misconceptions they hold about HSAs and FSAs. In Sherry Olson's 18-minute presentation, these misconceptions will be featured  along with tips on how employers can correct them. 

Active Shooter: Educating the Public to be Prepared
06/30/2020 02:00 PM - 03:00 PM |

| Competencies: Critical Evaluation, Leadership & Navigation, Relationship Management | Intended Audience: Senior-Level
Presenter:
Michael Peterson, Chief Operations Officer, The Orsus Group
Workplace Application:
Basic principles of Run, Hide & Fight, along with ALICE (Alert, Lockdown, Inform, Counter and Evacuate) procedures used by law enforcement officers. 

This training addresses today's most pressing issues facing companies when it comes to safety and security. This training touches on active shooter preparation and reactions, adverse terminations and workplace violence situations. How to identify, investigate and respond to this type of situation. The training brings awareness and empowers HR professionals, management and associates to minimize the risk of an incident occurring. This training has been given in the US, Europe and Latin America and continues to receive high marks from participants within diverse industries. The participants frequently tell us they feel empowered and better prepared after our presentation.

Learning Objectives:

  • Why it’s important to be educated and prepared in these situations
  • Why it’s an advantage to train and educate on this topic
  • What ALICE is, how to prepare, respond and react to it.
  • Teach skills that interrupt the physical and mental act of shooting accurately.
  •  Additional things we can do during these situations that will save lives
Celebrate the Chaos! Four Steps to an Exhilarating and Empowered HR Department of One
06/30/2020 02:00 PM - 03:00 PM |

| Competencies: Business Acumen, Leadership & Navigation
Presenter:
Lori Kleiman, SHRM-SCP, President , HR Topics
Workplace Application:
Balancing priorities while getting it all done is the biggest challenge for the sole HR practitioner. 

It’s challenging to be strategically engaged while simultaneously the executive team expects you to have CHRO depth of knowledge, employees want answers to their questions now, Finance wants benefits bills yesterday and Operations needs new candidates. Sole-practitioner HR departments are saddled with administrative tasks while they want to participate at a more strategic level. How do you meet the needs of all your internal customers, create innovative new programs and still get your job done? Learn tips from a former sole practitioner, small business owner and expert. Obtain practical real-world advice to get control of your day and shine in the HR function by exploring various solutions that are appropriate for small business and within the reach of participants. Through connections we will make during the session, the days of going at it alone will be over!

Learning Objectives:

  • Determine the strategic position of HR in your organization.
  • Evaluate priorities to get results that drive results.
  • Make connections throughout the organization and leadership team.
  • Explore external relationships and opportunities that will impact your function.
  • Consider your goals for your career and the HR department.
  • Embrace technology to ease the administrative burden.
Earning Your SHRM-CP or SHRM-SCP: Tips for Testing
06/30/2020 02:00 PM - 03:00 PM |

Presenter:
Nancy A. Woolever, SHRM-SCP, Director, Exam Development—Certification, SHRM
Workplace Application:
Get up to speed on SHRM Certification and learn helpful tips for taking the exam. 

Are you motivated and ready to take your career to the next level? Show employers that you have the HR expertise and competencies needed to drive organizational success by earning your SHRM-CP or SHRM-SCP credential—the only HR certification anchored in behavioral competencies and backed by SHRM’s nearly 70 years of expertise in the industry. This session benefits anyone with an interest in learning what motivates HR professionals to pursue a SHRM credential, planning to apply for a SHRM credential, or already scheduled to sit for the SHRM-CP or SHRM-SCP exam. This session covers the practical basics of the SHRM Certification exams and provides an opportunity to test-drive your readiness by answering sample questions.

Learning Objectives:

  • Determine which exam is right for you.
  • Gain best practices for studying.
  • Get tips and tools to put you on the path to success.
Holy Cow! How to Create an Amazing Workplace the Steers Passion, Performance and Prosperity
06/30/2020 02:00 PM - 02:18 PM |
Type: Smart Stage
Track: Culture

| Competencies: Global & Cultural Effectiveness
Presenter:
Tracy Butz, CSP, Workplace Culture Expert | Best-Selling Author | Keynote Speaker , Tracy Butz, LLC

Do your employees bring passion, commitment, and skills to work every day? Do your leaders inspire teams to collaborate better and perform higher? Discover how to create an amazing culture where people feel empowered to do their best work, trust and respect their leaders, and willingly collaborate and perform in highly effective ways. Inspire change in dysfunctional, under-performing silos to become motivated, accountable and committed teams. Start influencing a transformation of your workplace culture to win in the workplace and prosper in the marketplace. 

Immigration Risk and Compliance in the Trump Era
06/30/2020 02:00 PM - 03:00 PM |

| Competencies: Consultation, Critical Evaluation, HR Expertise
Presenter:
Andrew Greenfield, Partner, Fragomen
Workplace Application:
Today’s immigration environment is under increasing focus and scrutiny; employers need to ensure they comply with increasing regulation and standards. 

President Trump has directed federal agencies to "ensure that H-1B visas are awarded to the most-skilled or highest-paid beneficiaries." As a result, immigration enforcement actions against U.S. employers are on the rise. This includes Department of Labor investigations ensuring H-1B employers are meeting their LCA obligations regarding wages, notice, and Public Access File documentation;  scrutiny of employers' use of "B-1" business visitor visas; and by definition their I-9 programs. Regulators suspect abuse by employers seeking to circumvent the H-1B quota and wage obligations. This session helps you navigate and thrive in an increasingly complex and scrutinized immigration environment.

Learning Objectives:

  • Evaluate the employer's H-1B, B-1 and I-9 compliance risks and opportunities, including ways in which HR can help create a culture of compliance within the organization.
  • Understand what DOL Wage and Hour investigators review when they conduct LCA audits and afford the ability to explain to stakeholders the employer's obligations to pay not only  prevailing wages, but also wages that are in line with similarly situated U.S. workers, and what makes workers "similarly situated."
  • Examine current DOL policy on providing paper versus electronic notice to employees at the worksite, and make informed decisions on how to comply and avoid the serious risks of noncompliance.
  • Learn to structure a B-1 business traveler program that considers and is sensitive to those activities that can and cannot be performed without a work permit and integrates compliance touchpoints throughout the B-1 lifecycle.
  • Identify strategies for timely completion of Forms I-9 given the increasing prevalence of remote hires and a diffuse workforce.
  • Learn to prepare employees for new levels of scrutiny at airports when entering the United States, including requests for documentation, electronic equipment searches, and to educate them on their rights and obligations.
  • Review and assess the risks associated with H-1B, B-1 and I-9 programs, and learn about adjustments that ensure compliance and mitigate risk.
Intentional Integrity: How to Drive Integrity into the Culture of Your Company
06/30/2020 02:00 PM - 03:15 PM |
Track: Culture

| Competencies: Ethical Practice, Global & Cultural Effectiveness
Presenter:
Rob Chesnut, Chief Ethics Officer, Airbnb

Trust is at an all-time low among employees globally, as leaders of companies are increasingly coming under fire for unethical, even illegal behavior. At the same time, the world needs companies to step up and take on greater responsibilities to solve the big, complex global problems. You can't be successful in the 21st century without leaders that demonstrate integrity and build an environment of trust with their workforce and the communities where they operate. Come hear from Airbnb's former General Counsel and Chief Ethics Officer, and the author of the new book "Intentional Integrity," to hear how Airbnb has taken on these challenges in a unique, human way that has its employees excited and proud of their commitment to integrity. Hear about the things your organization may be doing that probably aren't moving the needle, and what low cost steps you should be implementing this year to send the right messages about your workplace environment. 

Learning Objectives:

  • Learn the science behind why employees "fudge" and do things in their own self-interest rather than act ethically...and how you can get them on track.
  • How can you "reach" employees in an era of canned video training, form codes of ethics and compliance posters.
  • Learn how to talk with employees, and get them to talk to you, about practical integrity issues that come up in the workplace every day -- alcohol, romantic relationships, hugging, vendor gifts, and using office resources for personal benefit. 
  • How to think about your company's stakeholders -- do you think about, or even care about, stakeholders other than your investors?
International Hiring and Cost Control that will Make Your CFO Happy
06/30/2020 02:00 PM - 03:15 PM |
Track: Global HR

| Competencies: Business Acumen, Communication, Leadership & Navigation
Presenter:
Bob Cahill, Chief Financial Officer, Globalization Partners
Workplace Application:
Done poorly, international hiring can be an expensive way to expose an organization to substantial risk. 

For many companies, expanding internationally has become less an option and more an imperative. With 85% of global GDP existing outside the U.S., expanding internationally is a strategic move involving new markets, revenue streams, and hopefully an increased return on investment.  But while global expansion offers you tremendous opportunities, it can also be fraught with challenges - especially if you're unaccustomed to navigating the legal, regulatory, and cultural terrain in a new country.  Come to this session to learn about how you can smooth the path to grow globally, hire internationally, control costs, and get the green light from your CFO.

Learning Objectives:

  • Understand which risks represent the largest barriers to expansion into new countries.
  • Know how to meet the challenges of international expansion in order to tap into the international talent pool and support your company's global growth.
  • Learn how the Global Employer of Record model works.
It’s on Us: How Leader Intervention Shapes Workplace Culture and Drives Inclusion
06/30/2020 02:00 PM - 03:30 PM |
Type: Mega Session

| Competencies: Communication, Ethical Practice, Leadership & Navigation
Presenter:
Elizabeth Bille, JD, SHRM-SCP, Senior Director, Harassment Prevention, EVERFI
Presenter:
Jesse Bridges, SVP, Diversity, Equity, and Inclusion, EVERFI
Workplace Application:
People model their behavior on their leaders – ensuring leaders can effectively intervene in situations with potential harassment, ethics or safety implications reduces risk and improves culture. 

Much has been written about the need to train our employees in bystander intervention, equipping them with the skills to speak up and take action if they see harassment, safety or ethics violations at work. HR and other organizational leaders are also witnesses to these culture failures, but often feel ill-equipped to speak up, particularly when the perpetrator is one of their colleagues, superiors or clients. In this session, we explore how HR and company leaders play a unique and critical role in shaping our workplace culture and stopping workplace misconduct, how bystander intervention skills are a fundamental leadership competency, and how leaders can overcome personal barriers and biases that may inhibit them from speaking up when they see pending harm.

Learning Objectives:

  • Gain an understanding of data about attitudes, misperceptions, and barriers related to bystander intervention from empirical research and surveys from nationally-implemented harassment and discrimination prevention programs.
  • Understand how leaders can mitigate the effect of their personal biases and other impediments to being an effective ally, and help stop concerning behavior at work.
  • Learn actionable steps for developing the leadership competency of bystander intervention for ourselves and the leaders with whom we work.
It’s Time to Search for a 401(k) Service Provider. Okay, Now What?
06/30/2020 02:00 PM - 03:15 PM |

| Competencies: Consultation, Critical Evaluation, Ethical Practice, HR Expertise
Presenter:
Robert Massa, Managing Director, Qualified Plan Advisors, LLC
Workplace Application:
Choosing the right 401(k) provider has fiduciary implications for your organization and long-term effects on your employees’ well-being. 

Are you in the market for a new 401(k) service provider? Do you know how to go about the search? This session provides plan fiduciaries the tools they need to run an effective vendor search for a 401(k) plan provider while meeting all of your fiduciary obligations under ERISA.

Learning Objectives:

  • Learn the key components to be included in a vendor RFP.
  • Learn the process to review, quantify and summarize the data for your committee.
  • Learn about the project plan you’ll want to employ.
  • Learn the key things to look for (data integrity issues, contract terms, reviewing the recordkeeper’s SSAE18).
Nine Minutes on Monday: The Surprisingly Simple Way to go from Manager to Leader
06/30/2020 02:00 PM - 03:30 PM |
Type: Mega Session

| Competencies: Communication, Leadership & Navigation | Intended Audience: Mid-Level
Presenter:
James Robbins, President, The Robbins Group
Workplace Application:
Nine Minutes on Monday will give you a quick and simple blueprint to follow to increase the engagement, motivation, and productivity of your staff. 

Get ready for an inspirational, funny, and highly practical session to help you transform your leadership. Managers around the world are feeling the pressure of having too many plates to spin. Nine Minutes on Monday is a simple, easy-to-follow framework guaranteed to increase engagement and motivation among your staff. Thousands of managers around the world are seeing the results of using this simple blueprint. By following the Nine Minutes on Monday process, you will see an increase in employee engagement, a greater loyalty in your staff, and higher morale among your team.

Participants will learn:

  • A simple framework to keep leadership priorities in front of you.
  • The nine, employee needs which lead to higher employee engagement and productivity.
  • Three simple questions to help create more purposeful workplaces.
  • The three essential ingredients employees need to make their jobs more motivational.
  • How to increase an employee's sense of autonomy at work.
Retirement Plans’ Past, Present and Future: Perspectives on this Essential Benefit
06/30/2020 02:00 PM - 03:15 PM |

| Competencies: Business Acumen, Global & Cultural Effectiveness, HR Expertise
Presenter:
Michael A. Smoots, General Counsel, Financial Fitness for Life
Presenter:
Matthew Eickman, Director, ERISA Service Qualified Plan Advisors
Workplace Application:
See why financial education the key piece of the retirement-saving puzzle, but which oddly is often left unaddressed. 

This session is presented as a panel with three ERISA attorneys. Each lawyer has spent numerous years practicing law, in private practice, as in-house counsel, and in government regulation. Each has also spent years helping clients manage retirement plans, 401(k) plans, pensions, non-qualified plans, etc. Learn about real-world experiences that can help you avoid mistakes and improve the effectiveness of your retirement plans. Hear perspectives on how saving for retirement at work has changed over the years, as well as how workplace saving may be changing, particularly if current trends persist.

Learning Objectives:

  • Learn how you can avoid mistakes and improve the effectiveness of your retirement plans.
  • Gain a bigger picture context to the retirement plan discussion and projection of what the future may hold.
  • Learn the importance of 'why' educating employees about financial wellness is essential for employers to implement, even with inertia-based strategies, and that 'how' education is delivered is even more important.
Seven Steps to Creating Bulletproof Documentation
06/30/2020 02:00 PM - 03:30 PM |
Type: Mega Session

| Competencies: Critical Evaluation, HR Expertise
Presenter:
Allison West, Esq., SHRM-SCP, Principal, Employment Practices Specialists
Workplace Application:
We’re not born knowing how to document conversations and experiences, but we can learn. 

You hear it from your legal counsel all the time: document, document, document. But in reality they never teach you or your managers how to effectively transcribe verbal coaching, counseling or disciplinary conversations into solid, bulletproof documentation. Learn the seven steps to creating “bulletproof” documentation along with words to avoid, red flags for discrimination, and the benefits and hazards of electronic documentation. Walk away with a usable framework and tips for perfecting your documentation.

Learning Objectives:

  • Learn to document expectations, policy violations, performance issues and consequences.
  • Properly document an employee's explanation and action plan.
  • Understand which words and phrases to avoid when documenting.
  • Learn about documentation disasters that create liability.
Speaking English from a Bilingual Perspective: Improve Your Communication Skills
06/30/2020 02:00 PM - 03:15 PM |
Track: Global HR

| Competencies: Global & Cultural Effectiveness, Leadership & Navigation
Presenter:
Micah Bellieu, CEO and Founder, Fluency Corp
Workplace Application:
A global workforce doesn’t necessarily imply smooth communication, even if we’re all speaking the same language. 

You will learn effective global communication perspectives empowerment for your organizations which will include how communication empowerment for international teams ensures collaborative inclusion; utilizing diversity-driven communication techniques for all nationalities; as well as progressive steps for global teams deliverance of high-comfort communication reinforcements to impact global communication alignment in your organization. The techniques provided build interpersonal landscapes to navigate and increase ex-pat communications and productivity.

Learning Objectives:

  • Learn four strategies to communicate more effectively with your multilingual teams and employees from abroad.
  • Learn why your multilingual employees don't always understand workplace communication.
  • Learn how speed of speech affects understanding.
  • Learn how the words you choose could be the difference between a clear message and a confusing one.
  • Learn how other employees can change communication simply through lunch invitations.
  • Step into their world to feel what it's like to speak your second language at work and then learn ways to ensure your meaning is always clear.
The Workplace of the Future: An Ideation Session
06/30/2020 02:00 PM - 03:30 PM |

| Competencies: Consultation, Critical Evaluation, Global & Cultural Effectiveness
Presenter:
Mari Ryan, CEO and founder , Advancing Wellness LLC
Workplace Application:
Learn how to identify the elements of the workplace of the future that support and encourage employee well-being and engagement by creating meaningful changes. 

Just how different will tomorrow’s workplace be? Today the lines between work and life are increasingly blurring. There are many human capital, macro-economic and technology trends that impact the workplace, including: how people are employed, such as the gig economy; new built environment standards, such as the WELL Building Standard that consider the people in the workplace in all aspects of building design and operation; workplace culture focus on diversity and inclusion; and technology trends that include artificial intelligence and robotics.  In this interactive session, you will play the role of futurist to design the workplace of the future, with employee well-being as a foundation. You will work in three “Thinking Spaces" focused on physical space, employee experience, technology and culture. 

Learning Objectives:

  • Identify human capital management, technology, and social trends that impact the workforce and workplace.
  • Identify how the workplace can be designed with employee well-being as a core element.
  • Identify how idea generation techniques can be used to gather viewpoints and qualitative data.
Transforming Culture, Transforming Values
06/30/2020 02:00 PM - 03:00 PM |
Type: Mega Session
Track: Culture

| Competencies: Business Acumen, Consultation, HR Expertise
Presenter:
Kate Gebo, Executive Vice President, HR and Labor Relations, United Airlines
Workplace Application:
Re-imagining culture and engagement starts by building a foundation of trust and empowerment. 

Transforming your business begins with your employees. Employees are one of your greatest resources and allies in transforming the culture and values of your company. With 90,000 employees across the globe, United Airlines has been on a multiyear journey to transform its company culture. This session elaborates upon the key moments and ongoing initiatives that helped United solidify their values and create a trusting and empowering environment to allow their employees to serve the customer better.

Learning Objectives:

  • Learn how to implement companywide cultural transformation that starts with regaining employee trust, re-defining collective values and cultivating an engaged, empowered workforce.
  • Learn how to integrate core values, integrity and accountability throughout all organizational and business practices.
  • Learn how to leverage employees as one of your greatest resources and allies in building a diverse and inclusive culture at your company; understanding there is always a need for continuous investment in those employees.
Transforming Workplaces to Achieve Worker Well-Being
06/30/2020 02:00 PM - 03:15 PM |
Track: Culture

| Competencies: Consultation, Global & Cultural Effectiveness, Leadership & Navigation
Presenter:
Lewis Casey Chosewood, MD, MPH, Director, Office for Total Worker Health, National Institute of Occupational Safety and Health (NIOSH), Centers for Disease Control and Prevention (CDC)
Presenter:
Chia-Chia Chang, Coordinator for New Opportunity and Development, National Institute of Occupational Safety and Health (NIOSH), Centers for Disease Control and Prevention (CDC)
Workplace Application:
Employee well-being is at risk in an increasing atmosphere of constant workplace change. However, HR professionals can help make sense of the new way of work and nurture employee well-being. 

The concept of work is being redefined faster than most people can keep up.  New technologies and rapidly evolving work demands arrive at a dizzying pace. New employment arrangements and global platforms for work are now the new normal. This session examines the new way we work and unpacks what we know about the tight link between work and well-being. Salary, scheduling flexibility, interactions with teammates and supervisors, and access to paid leave are among the factors that impact our work experiences, which then impact organizational performance and outcomes. The session discusses Total Worker Health®, an integrated approach to advancing worker well-being. We also outline a new model and assessment tool for understanding worker well-being. This research-to-practice session highlight concrete examples and provides fundamental steps that you can take today. Find out the steps we must take to optimize work for today's workforce and for the generations that follow.

Learning Objectives:

  • Recognize three workplace and health trends in the future of work.
  • Identify and discuss four domains for worker well-being.
  • Develop strategies for designing work to help people thrive and reach their full potential.
  • Outline three opportunities for shaping workplace policies, programs, and practices through supportive leadership and culture.
Worker Classification in the Age of Business Disruption and the Gig Economy
06/30/2020 02:00 PM - 03:30 PM |

Presenter:
Brenda S. Kasper, SHRM-SCP, SPHR-CA, Partner, Kasper & Frank LLP
Workplace Application:
Innovation in work and business practice can have implications for even the most fundamental HR practices. 

Every day another business sector is being "Uberized" or disrupted by a startup linking buyers with on-demand services through technological platforms. The implications for workers are profound, and the landscape changes quickly. This lively session discusses the perils of worker misclassification in the gig economy.  Technology has streamlined business, but have the legal standards for classifying workers kept up?  The program discusses recent case law on worker classification and other statutory developments related to the gig economy under local, state and federal law.  It will help you spot the misclassified worker and implement creative strategies to reduce or avoid misclassification liability.

Learning Objectives:

  • Learn how to apply legal standards for classifying independent contractors and exempt employees in the workplace.
  • Learn how and whether new technology and new business concepts (such as the "gig economy") have changed the legal standards for determining worker classification.
  • Learn how to develop and communicate strategies to avoid or reduce misclassification liability.
  • Learn how to communicate with executive management on classification issues to reduce legal liability.
Communicating with Impact: How Your Body Language and Tone Drive Credibility
06/30/2020 02:30 PM - 02:48 PM |
Type: Smart Stage

| Competencies: Communication, Relationship Management
Presenter:
Buddy Bush, Executive Director of Learning and Development, JB Training Solutions

Do you wish you could press "rewind" after meetings, so you could say things differently? Do you wish you had more tools to be a better public speaker? Whether you are communicating expectations to your team or presenting results to the C-suite, speaking in front of an audience—large or small—is a daunting task. In today's fast-paced workplace, you need the ability to communicate ideas and recommendations quickly and successfully, which often means curbing those intermittent "Ums" and stepping away from the comfort of the podium. Learn eight specific tips to polish your reputation and gain credibility with any audience.

Impact of Artificial Intelligence on the Human Resources Profession
06/30/2020 02:50 PM - 03:08 PM |
Type: Smart Stage

| Competencies: Business Acumen, Consultation
Presenter:
Bruce Stetar , Director of Academic Programs – College of Business , Western Governors University

Artificial intelligence (AI) has streamlined a number of processes and programs relevant to the HR profession. As technology continues to evolve and shape how we approach daily tasks, understanding how AI can positively impact HR professionals is a critical component to professional success. This session addresses the question of “How do we better leverage AI to make our processes more efficient and effective, and eliminate bottlenecks in common HR practices?” 

ATS, LMS, HRIS and Everything in Between: How to Understand What HR Tech Is, and What You Need as an HR Department of One
06/30/2020 03:45 PM - 05:00 PM |

| Competencies: Business Acumen, HR Expertise
Presenter:
Tracie Sponenberg, SHRM-SCP, Chief People Officer, The Granite Group
Workplace Application:
Technology is an essential element of HR, regardless of an organization’s size. 

As HR professionals, we usually either fall into HR, or get into HR because we like people. Most of us do not get into HR because we love technology. But HR technology can help make your life easier as an HR Department of One! First, you need to understand it. This session, geared toward a HRDOO, focuses on defining some of the most popular HR technologies, and then on what you need to have in place as an HR Department of One.  We share some of the best technology companies for smaller companies and HR Departments of One. You will also learn from your peers, when we open up the session to the audience to share best practices and favorite technology.

Learning Objectives:

  • Definitions and explanations of the most important HR technology.
  • Learn what technology  is critical for an HR Department of One.
  • Learn what new technology has the potential of the most impact in the future.
  • Learn about some of the best technology for small to medium-sized businesses, and HR Departments of One.
Bambi vs. Godzilla: How to Deal with Difficult People
06/30/2020 03:45 PM - 05:00 PM |
Type: Mega Session

| Competencies: Communication, HR Expertise, Leadership & Navigation
Presenter:
Bruce D. Christopher, Psychologist, Speaker & Humorist, Bruce Christopher Seminars
Workplace Application:
Keeping your cool and the workplace energized when confronted by challenging personalities requires understanding and coping techniques. 

Difficult people are everywhere! They can be customers, co-workers, bosses, neighbors, even spouses. This program humorously reveals the six basic difficult personality styles that are out to drain you and your organization of vital energy. You will learn what they do, why they do it, and what you can do about it! Participants will learn how to stay empowered in the face of negative, reactive and draining people - and laugh while they do it.

Learning Objectives:

  • Uncover six basic difficult personalities while discovering what they do, why they do it, and what you can do about it
  • Learn how to not react to reactive people
  • Develop strategies for empowering your communication style and moving negative behavior toward positive results
  • Understand how to increase your behavioral repertoire when confronted with a difficult person

Explore how to create an energized culture and climate in your office and organization

Breakthrough Communications During Time of Change: Strategic HR Perspectives
06/30/2020 03:45 PM - 04:45 PM |

| Competencies: Communication, Consultation, Leadership & Navigation
Presenter:
Mary Schafer, Vice President, Benefits and Talent Outsourcing, ADP
Workplace Application:
Actively and comprehensively managing change helps position an organization for success in a rapidly evolving environment. 

We are seeing a lot of changes coming in the HR arena. For example, HR leaders and practitioners are faced with increasing pressure to do more with less, including how to increase engagement and reduce turnover, all while modernizing the employee experience. All of these issues require having a strong communication and change management strategy in place for driving awareness and understanding, building buy-in, educating stakeholders and driving desired behavior. This is particularly critical when addressing sensitive topics such as pay frequency changes, compliance / eligibility requirements, time off policies and adherence, FMLA and FLSA changes and the like.

Learning Objectives:

  • Learn how to develop a change management plan.
  • Gain actionable advice on how to build and execute engaging communications.
  • Glean insights from a real-life case study.
  • Learn creative ideas, tips and tricks to support organizational change.
Connecting the Dots: Aligning Your Hiring and Business Differentiation Strategies to Work Together
06/30/2020 03:45 PM - 05:00 PM |
Type: Mega Session

| Competencies: Business Acumen, Leadership & Navigation, Relationship Management
Presenter:
Ryan Kohler, CEO, ApplicantPro
Workplace Application:
Simply having a great strategy or hiring terrific talent won’t ensure business success; the two must be closely aligned for success and longevity.  

Whether you know it or not, your business is most likely part of a crowded marketplace, and so differentiation is essential to survive and thrive. Successful differentiation isn't just about having a good idea, it requires having the right people to implement it who are strategically aligned with that differentiation. Simply put, your employees need to be different as well. You'll need to hire or develop people who fit your strategy, motivate them to maintain it, and keep the best ones on board so that your identity doesn't walk out the door with them. In this session, Ryan Kohler walks through the basics of business differentiation, provides clear examples of successful brands, and shows how hiring plays a vital role. Finally, he digs into how your company's differentiation strategy might just be the ticket to helping you find and retain great talent.

Learning Objectives:

  • Walk through the different types of business differentiation and what sets each apart.
  • Learn how to determine your company's differentiation strategy. 
  • Identify what will be required to align your talent with your differentiation.
  • See how differentiation can be used in talent acquisition and management to make your team a competitive advantage.
Is it Okay to Laugh? Understanding How Stifling Humor Can Also Stifle Workplace Productivity
06/30/2020 03:45 PM - 05:00 PM |
Track: Culture

| Competencies: HR Expertise, Leadership & Navigation, Relationship Management
Presenter:
Greg Schwem, President, Comedy With a Byte
Workplace Application:
Encouraging humor in the workplace while preventing harassing, discriminatory or inappropriate behavior can be a hefty challenge. 

The job of Human Resources leaders is to foster a safe, effective and happy work environment. The challenge?  Allowing employees to show happiness through laughter while also being aware that some humor may be considered offensive or inappropriate. Where is the line in the sand drawn? And who draws it? Join Greg Schwem in a lively session featuring stand-up comedy, true stories of jokes that missed their marks and video clips featuring events of workplace incidents that became major news events though they start as “just a joke.” Greg discusses the physical and mental benefits of laughing at work, and explores the problems that can arise when one employee finds a text, a meme, a video, etc. hilarious while another finds it offensive.

Learning Objectives:

  • Understand the value of humor in the workplace.
  • Learn why employees want to laugh at work but are often afraid to, fearful of how their laughter might be interpreted.
  • Explore the lack of definition around what makes something “funny” or “inappropriate.”
Leadership in Asian Family Owned Businesses: What Non-Asian HR Business Partners Should Know
06/30/2020 03:45 PM - 04:45 PM |
Track: Global HR

| Competencies: Business Acumen, Global & Cultural Effectiveness, Leadership & Navigation
Presenter:
Nigel Phang, Associate Professor, SHRM Certification Commissioner, Nanyang Technological University Singapore, Nanyang Business School, Nanyang Technological University
Presenter:
Chien Ping (CP) Tham, SHRM-SCP, IHRP-SP, Group Head, People & Culture, Paktor Group
Workplace Application:
Understanding cultural roots and norms is key to effectively supporting business leaders from diverse cultures. 

Leadership styles and traits of leaders in Asian family businesses are heavily influenced by diverse sets of cultures and values across different countries in the Asia region. There is no single 'Asian' model when it comes to leading a family business in Asia. Many family businesses across Asia are facing the disruption of digital business models and leadership succession challenges while upholding the core values of founders. In the wake of external and internal challenges, should family businesses perpetuate the legacies of the past or should they strive for strategic renewal? What are the leadership lessons from great family business? In this session, the speakers share a blend of research-based findings as well as common observations made of Asian business leaders to provide non-Asian HR Business Partners an opportunity to compare and contrast with the Western leadership styles and traits. Attendees will gain valuable takeaways on how to be more effective in business partnering with Asian business leaders.

Learning Objectives:

  • Learn about Asian cultures and values.
  • Learn about the characteristics of Asian family-owned businesses.
  • Understand the impact on leadership styles and traits of leaders in these businesses
  • Explore common observations and challenges for HR.
  • Learn tips for Non-Asian HR Business Partners to be more effective in partnering with these leaders.
Lessons Learned from the Trenches: Seven Proven Strategies for Fixing Your I-9 Problems
06/30/2020 03:45 PM - 04:45 PM |

| Competencies: Communication, Consultation, HR Expertise
Presenter:
John Fay, General Counsel, LawLogix, a division of Hyland Software, Inc.
Workplace Application:
I-9 enforcement is the most visible activity in an increasingly volatile immigration environment. 

Employers across the U.S. have witnessed a significant increase in Form I-9 enforcement. Immigration and Customs Enforcement (ICE) has dramatically increased the number of worksite investigations and I-9 audits by 300 to 750 percent, while emphasizing that all employers (regardless of size or industry) must take their I-9 responsibilities seriously. This session provides the latest I-9 news and updates, while exploring ICE's overall worksite policy initiatives for 2020 and beyond.

Learning Objectives:

  • Understand the latest developments in I-9 and E-Verify guidance from the various government agencies.
  • Learn how to evaluate and assess potential I-9 compliance risk based on the government's current rules relating to substantive and procedural violations and recent cases involving Form I-9 compliance penalties.
  • Develop policies and procedures to conduct an internal Form I-9 self-audit from start to finish in a consistent and non-discriminatory manner.
Level Up for Fair Chance Hiring: Overcoming Unconscious Bias
06/30/2020 03:45 PM - 04:45 PM |

| Competencies: Business Acumen, Global & Cultural Effectiveness, Leadership & Navigation
Presenter:
Elizabeth Speck, Founder and Principal, MindOpen Learning Strategies LLC
Presenter:
Tarik Greene, Deputy CEO, M.A.D.E. Transitional Services

As SHRM's Getting Talent Back to Work pledge so accurately states, "job applicants with criminal records are proving to be a viable workplace solution for many organizations" as businesses compete for the best talent. Yet stories on the ground from both the hiring side and the candidate side tell us that we're not where we could be yet. One major factor (though certainly not the only one) is unconscious bias. Join us for real talk, no sugarcoating, about the challenges and opportunities in taking Fair Chance Employment to the next level and real-world strategies to help you make it happen.

Learning Objectives:

  • Be able to describe the effects of unconscious bias on hiring practices relating to people with criminal records.
  • Hear lessons learned from decades of the “ban-the-box” policy and practice to apply to your own unique workplaces.
  • Gain tips and tools for advancing honest discussions about unconscious bias related to criminal records in your workplace.
Pay Trends with Transparency, Engagement and Performance Management
06/30/2020 03:45 PM - 05:00 PM |

| Competencies: Business Acumen, HR Expertise, Leadership & Navigation
Presenter:
Susan Hanold, VP Strategic Advisory Services, ADP
Workplace Application:
Today’s historically challenging labor market means bringing every possible weapon to bear on talent acquisition and retention. 

In today’s tight labor market, winning against competitors requires the best talent pool. Today's workforce is multi-dimensional and has a complex set of expectations and demands, which means there are many factors to consider if you truly intend to be prepared to win.  Unlike in the past where one size fit all, in today's economy companies are struggling with very different pay needs based on these different factors. Employers raise wages during labor shortages; when will this war for talent end? This makes for an interesting challenge for compensation and payroll experts. This session leverages ADP's Research Institute's latest research.

Learning Objectives:

  • Understand the latest pay trends.
  • Learn how companies are adjusting their pay practices to better align with employee expectations of transparency, pay engagement and performance management trends.
Violence in the Workplace: A Personal Experience
06/30/2020 03:45 PM - 04:45 PM |

| Competencies: Communication, Critical Evaluation, Relationship Management | Intended Audience: Mid-Level
Presenter:
Kathleen H. McComber, SHRM-SCP, President , The HeaRt Group
Workplace Application:
Tools to implement a violence in the workplace plan, program, policy and prevention. 

This presentation will examine workplace violence statistics, preventive measures, and tools for managers to be aware of warning signs. In addition, Kathleen will share key steps and resources for any organization to use to enhance their Workplace Violence Prevention Program. The session will provide key steps and resources for any organization and their management team. The listing below provides some of the content provided.   Program and prevention ideas  Open communication and sensitivity training for employees  Prescreening and selection tips that lower the risk of negligent hiring  Risk and threat assessment information  Employee Assistance Programs and what they provide  Handling terminations to reduce the threat of violence  Kathleen will share her personal experience with violence in the workplace tragedy at her company and the lessons she learned.

Learning Objectives:

 After this session attendees will be able to:

  • Know the warning signs regarding employees who could act violently in the workplace.
  • Train managers and employees to recognize warning signs and alert leaders.
  • Conduct training on violence in the workplace Develop and implement a workplace policy .
  • Develop and implement hiring practices to reduce risk in hiring possible offenders Conduct a workplace threat and risk assessment
Why State Disability and Leave Programs Are Not Just for Payroll, But HR Too!
06/30/2020 03:45 PM - 05:00 PM |

| Competencies: HR Expertise, Relationship Management
Presenter:
Steve Hodgson, Director of Payroll Training, American Payroll Association
Workplace Application:
Multi-state compliance is a must for growing organizations. 

Are you a multi-state employer or is your organization thinking about expanding your business footprint in another state? If so, you need this session! Learn how the rules and regulations for disability plans and programs can impact your organization and your employees. Let’s develop and strengthen the relationship between HR and Payroll to reach our full potential together!

Learning Objectives:

  • Discover the rules and regulations for state disability and leave programs.
  • Understand the impact on your organization's policies.
  • Develop and strengthen the relationship between HR and Payroll.
Pre-Show Networking & Tuesday Night Entertainment
06/30/2020 08:00 PM - 10:00 PM |

Details coming soon!

07/01/2020

Registration
07/01/2020 07:30 AM - 12:00 PM |

Registration is located in the Grand Lobby of the Convention Center. Please bring a printed copy of your bar code registration email or present it via your mobile device. Here is where you will get your badge and conference materials.

There will be self service kiosks (to print your badge) located next to Attendee Registration in the Grand Lobby and also in the North Lobby near the shuttle dropoff. You will then need to get your conference bag at the Bag Pick Up Area in the Grand Lobby and North Lobby near the shuttle drop off.

Please note: If you are a speaker, volunteer, or press - please refer to your logistics email for the location to check in and pick up your badge. You do not get your badge at Attendee Registration.

California Employment Law for Non-Californians
07/01/2020 08:00 AM - 09:00 AM |

| Competencies: Business Acumen, HR Expertise
Presenter:
James J. McDonald, Managing Partner, Fisher & Phillips, LLP
Workplace Application:
Regardless of their location, HR professionals with responsibility for California employees need at least a basic understanding of California employment law. 

Having employees in California can be a scary prospect for employers not familiar with all of the quirks of California employment law. This session covers some key aspects of California employment law that make it unique including wage and hour law, meal and rest break requirements, harassment training requirements, leave laws, employee privacy, and limitations on restrictive covenants.

Learning Objectives:

  • Understand California's overtime laws.
  • Become familiar with California's meal and rest break requirements.
  • Know the requirements for training managers and employees about harassment.
  • Learn California's unique leave laws such as for new parents and paid sick leave.
  • Know how to apply California's constitutional right to privacy.
Cross-Border Conundrums: Examining Workplace Investigations in the United States and Abroad
07/01/2020 08:00 AM - 09:00 AM |
Track: Global HR

| Competencies: Global & Cultural Effectiveness, HR Expertise, Leadership & Navigation
Presenter:
Joseph L. Beachboard, Managing Director, Ogletree Deakins
Presenter:
Bonnie Puckett, Shareholder, Ogletree Deakins
Workplace Application:
As if workplace investigations weren’t complicated and stressful enough, conducting investigations in other countries and across borders bring additional challenges from culture and compliance standpoints. 

Conducting an investigation correctly and with sensitivity is more important than ever, both in a national and global context. In-house counsel and HR professionals must know the legal framework in the country at issue, as well as key cultural considerations. This session provides an overview of the dos and don'ts when conducting workplace investigations, including critical topics like the timing of the investigation, who to involve, and procedures for making sure the investigation is legally sound and culturally appropriate whether the investigation is being conducted in the United States or abroad.

Learning Objectives:

  • How investigations in the workplace may vary depending on the country where they are conducted.
  • How investigators must not only get to the truth, but also navigate conflicting cultural norms and values, language barriers, and differing local laws.
  • The unique investigation conundrums that may arise, and how your organization can ensure each investigation is both legally sound and culturally appropriate.
Demystify HR for the Department of One: Tips and Tricks to Getting It All Done
07/01/2020 08:00 AM - 09:00 AM |

| Competencies: Communication, Consultation, Leadership & Navigation
Presenter:
Lori Kleiman, SHRM-SCP, President , HR Topics
Workplace Application:
Simple and practical hacks can help the HR department of one keep the trains running while making strategic plans for the future. 

Discover real life tips for the HR Department of One to help you move out of administrative tasks and into strategy. The typical HR Department of One is doing all they can to balance keeping employees happy with working with leadership on the bottom line. Often the hardest part of a new initiative or program is just knowing where to begin. Get the answers you need to implement initiatives that will transform your business with simple and budget-friendly tools and tips that will work as soon as you get back to the office. This interactive session walks you through critical areas of HR and how to meet the needs of the organization - and keep your sanity! You will walk away with tools you can use tomorrow!

Learning Objectives:

  • Communicating with executives to initiate the projects you need to get off the ground.
  • Develop resources to help get the job done in a way that is efficient and budget-friendly.
  • Manage the risk for your organization without being the person who always says no.
  • Define the strategic positioning of your department within the larger context of your organization.
Inclusivity in Action: Engaging Transgender and Nonbinary Employees
07/01/2020 08:00 AM - 09:00 AM |

| Competencies: Consultation, Global & Cultural Effectiveness, Relationship Management
Presenter:
Kristie Overstreet, President, Psychotherapist, Consultant , Therapy Department

Gender identity in the workplace is a relevant area of focus for every human resource professional. From employee bias and judgment to concerns with gender discrimination lawsuits, it's imperative that all human resource professionals receive training. Learn how your organization can practice inclusivity in action. This session will cover terminology, common problems, preventing discrimination, and best practices in the workplace. Case studies and experiential exercises will help attendees build their cultural competencies.

Learning Objectives:

  • Identify the differences in gender identity, gender expression, biological sex, sexual identity and romantic orientation
  • Discuss the common problems that transgender and nonbinary employees face in the workplace.
  • Recognize gender discrimination in the workplace.
  • Summarize best practices in workplace policies.
  • Evaluate current workplace inclusivity opportunities for growth.
Metrics for Success: Shifting from Engagement to Fulfillment in the Workplace
07/01/2020 08:00 AM - 09:00 AM |

| Competencies: Critical Evaluation, Global & Cultural Effectiveness, HR Expertise
Presenter:
Aaron Hurst, CEO and Co-Founder , Imperative

The organization Imperative leads global research on the topic of purpose at work. In late 2018, it released a major study in partnership with PwC and CECP (Chief Executives for Corporate Purpose) on purpose and fulfillment replacing engagement as a new metric for employee success. The study polled more than 2,000 employees and profiled dozens of executives to gauge their perception of fulfillment versus engagement, understand their current fulfillment at work and examine the performance implications of being fulfilled. Aaron Hurst, Imperative CEO and co-founder, will share the study's powerful implications on future HR strategy and unveil concrete examples of how organizations are shifting their HR practices around fulfillment.

Learning Objectives:

  • Distinguish engagement versus fulfillment in the workplace.
  • Understand how employees view engagement versus fulfillment, and why fulfilling work is preferred to engaging work.
  • Assess the future of work and how the new Purpose Economy is disrupting HR as we know it.
Resilience Recharged: Maximize the Power of Your Possibilities
07/01/2020 08:00 AM - 09:00 AM |
Track: Culture

| Competencies: Consultation, Global & Cultural Effectiveness
Presenter:
Vivian Hairston Blade, President & CEO, Experts in Growth Leadership Consulting, LLC
Workplace Application:
Resilience is the best weapon for dealing with a constantly changing, unpredictable environment. 

Change and the speed with which it keeps coming often brings an element of surprise. Companies are experiencing greater competitive pressure. Customer expectations are becoming more demanding. Mergers and acquisitions are more frequent and unpredictable. Situations like these create uncertainty and anxiety across all levels of an organization, as well as high absenteeism, high health care cost, and high turnover. Failure to respond constructively and effectively in an environment of constant change and challenge increases business risk and potential negative long-term effects.  During this hands-on, skill-building program, Vivian Blade guides you through how to foster a culture of resilience in dealing with the greatest business and personal challenges, empowering your organization to Maximize the Power of Your Possibilities. We'll unpack the important role that you play in building a culture of courageous resilience and practice resilience strategies.

Learning Objectives:

  • Examine how the emotion and stress from adversity and uncertainty weigh on personal and organizational well-being.
  • Learn how to shift your mindset to open your perspectives to the possibilities in your present and future, recharging your courage to move forward.
  • Learn how to engage your partner business teams in the building resilience skills at an individual, team and organizational level using the 5 Stages of Resilience: Perspective, Purpose, Perseverance, Partnership, Praise.
  • Learn how to foster a culture of resilience in dealing with the greatest business and personal challenges, empowering your organization to Maximize the Power of Your Possibilities.
Tame the Turbulence! Avoid Losing It. Fly Through It.
07/01/2020 08:00 AM - 09:00 AM |

| Competencies: Communication, Leadership & Navigation
Presenter:
Tracy Butz, CSP, Workplace Culture Expert | Best-Selling Author | Keynote Speaker , Tracy Butz, LLC
Workplace Application:
Take control of your life, and chart your course through a turbulent world. 

In this hectic and chaotic world, we constantly face turbulent circumstances and feel out of control. Many experts consider stress to be the number one health problem today. The undeniable daily demands on our time and attention can leave us feeling overworked, overwhelmed and over-committed. Buck the trend. Choose to become the pilot in your life and Tame the Turbulence by proactively preventing, reducing and coping with stress in a more effective manner that allow for a more focused, healthier, happier and productive life, both professionally and personally.

Learning Objectives:

  • Identify triggers that cause you to experience negative stress and take actionable steps to prevent, reduce and/or cope with them.
  • Minimize interruptions and distractions, set and maintain healthy boundaries and limits with others and overcome the stress-inducing habit of procrastination.
  • Take control of your time and energy, allowing you to effectively maneuver through obstacles and unavoidable stressors.
  • Learn what resilience is, why some people are more resilient than others, and realize factors that influence the ability to adapt better or worse to difficult events.
  • Enhance your ability to adapt to adversity or significant sources of stress-like workplace issues, relationship problems, serious health concerns and financial stressors.
The Most Misunderstood Benefit: The HSA (and How to Empower Employees to Take Advantage)
07/01/2020 08:00 AM - 09:00 AM |

| Competencies: HR Expertise, Leadership & Navigation
Presenter:
Sherry Olson, VP of Human Resources, WEX Health
Workplace Application:
HSAs are a powerful compensation tool but unless employees fully understand HSAs and their benefits, the tool is often underutilized. 

The award for the most misunderstood and underutilized healthcare benefit goes to: the health savings account (HSA). In this session, you will hear from a renowned financial expert about how imperative it is that employers do the work to dispel the misconceptions that employees hold about HSAs. It is time to tell the real story about these accounts in a way that employees can understand.

Learning Objectives:

  • Why it’s up to employers to help employees to improve their financial literacy about HSAs.
  • Five common misconceptions about HSAs and concrete ways (and some scripts) to dispel them.
  • Tips to ease the healthcare decision-making process for employees and for building their health insurance literacy.
10 Changes You Need to Make to Your Harassment Prevention Practices ASAP
07/01/2020 09:15 AM - 10:15 AM |

| Competencies: Ethical Practice, HR Expertise, Leadership & Navigation
Presenter:
Elizabeth Bille, JD, SHRM-SCP, Senior Director, Harassment Prevention, EVERFI
Workplace Application:
If “same-old” harassment prevention practices worked, so many people wouldn’t be saying #MeToo. 

Since the #MeToo movement began, there has been growing consensus that the anti-harassment practices of the past are insufficient to address bad behavior at work. Based on empirical research, evidence-based best practice, and recent survey data about employer practices, this session outlines ten key changes that organizations can make to improve current training, complaint handling, and communications -- as well as new initiatives to implement, such as identifying critical risk areas, increasing transparency, and using HR data -- to maximize the impact and effectiveness of your anti-harassment efforts.

Learning Objectives:

  • Knowledge of empirical research illustrating the shortcomings of traditional anti-harassment practices.
  • Data insights from national surveys regarding employers' prevention practices, as well as  employee attitudes and behaviors related to harassment prevention.
  • A checklist of action items to enhance the impact of your organization's anti-harassment programs, procedures, and communications.
  • Strategies for taking your current anti-harassment efforts to a new level.
7 Proofs That Managers Drive Engagement and Retention, Not HR
07/01/2020 09:15 AM - 10:15 AM |
Type: Mega Session

| Competencies: Consultation, HR Expertise, Leadership & Navigation
Presenter:
Richard Finnegan, Chief Executive Officer, C-Suite Analytics
Workplace Application:
If we want to fix retention problems, we need to fix managers first. 

"Turnover's high, go fix it!" is a shudder-inducing phrase for HR professionals, who instantly know that turnover is driven primarily by ineffective leaders who cannot build trust with their teams. Most people leave their managers, not their companies. These same leaders have the lowest engagement scores and highest number of employee complaints. Yet HR remains stuck in this "how do I prove it?" bind, failing to establish influence and therefore power. This session provides established, reputable data each HR pro should not only learn but take back to their C-suites in order to implement real manager-led engagement and retention solutions that work.

Learning Objectives:

  • Learn detailed studies and resulting data to reinforce the primary roles leaders play in engagement and retention.
  • Learn to deliver this data to C-suite teams, along with specific resulting solutions to build leaders' skills.
  • Learn to incorporate this data into leadership development programs so leaders learn both their impact and the right behaviors to build trust...and therefore engagement and retention.
Demystifying Brexit: How to Successfully Navigate Through the Storm of a Post-Brexit World
07/01/2020 09:15 AM - 10:15 AM |
Track: Global HR

| Competencies: Business Acumen, Global & Cultural Effectiveness, Leadership & Navigation
Presenter:
Julia Onslow-Cole, Partner, Fragomen
Workplace Application:
Understanding Brexit and the new European landscape can help minimize disruption in a rapidly changing employment environment. 

The one thing we know for sure about Brexit is that it will change the shape of global employment markets and the movement of talent into, out of and around Europe. Four years have passed since Britain voted to leave the EU. Even past the final decision for Britain’s exit from the EU, much is uncertain and evolving. This session helps demystify some of the noise around Brexit and helps you to understand how the employment landscape is changing and developing in a post-Brexit world.

Learning Objectives:

  • Understand the most up-to-date position on the labor market in the UK and across Europe, in a post-Brexit world.
  • Discuss the strategic challenges facing businesses including and the options open to them to plan for the future.
  • Explore the important role that HR plays in advising business on future strategy.
From Turnaround to Transition: The Critical Importance of Culture
07/01/2020 09:15 AM - 10:15 AM |
Track: Culture

| Competencies: Critical Evaluation, Global & Cultural Effectiveness, Leadership & Navigation
Presenter:
Jeff Lowe, Executive Vice President, Chief Marketing Officer and Chief HR Officer, SMART Technologies
Workplace Application:
A strong culture can help an organization maintain a steady course through turbulent times. 

Imagine a company moving their engagement scores from 45% to 82% in two years and increasing significantly above the norms in 31 of 47 comparisons of engagement! Throughout a 30-year history, SMART Technologies has experienced success and has also overcome nearly insurmountable obstacles. From its meteoric rise in the 90's as the inventor of an entire category (SMART Boards), to encountering significant competitive threats, replacement products and changing customer needs, SMART has been forced to closely examine every facet of its business. Now, after a strategic acquisition, SMART has experienced a turnaround and transitioned its entire business model. Throughout this journey, SMART has made an executive commitment to culture and behaviours as fundamental to success. In this session, Jeff Lowe explains the methodologies used, lessons learned, and results achieved to showcase the critical role culture and leadership has played in SMART's transition. With a Vision of "Inspiring Greatness", he shares the story of how this vision is not just a slogan but has been put into action and commitment, enabling our employees to live and breathe it every day. You will walk away with practical information and capabilities to apply this transformation model in your organizations.

Learning Objectives:

  • Learn from SMART's transformational journey.
  • Understand the definition of Culture and how to customize it for their organizational strategy.
  • Explore cultural best practices; companies who focus on culture experience not only a stronger culture but also improve on business results.
  • Implement practical methodologies, exercises and workshops in your organization to improve employee engagement.
How to Transform Bosses into Leaders
07/01/2020 09:15 AM - 10:15 AM |

| Competencies: Business Acumen, Consultation, Leadership & Navigation
Presenter:
Mack Munro, Founder & CEO, Boss Builders
Workplace Application:
Building the next generation of leaders: Learn the steps to get it done! 

Effective managers are the key to any organization succeeding.  Strategic leaders are necessary if you are looking to bring a strategic edge to your organization.  Transforming successful managers into strategic leaders through training and development is a key component.  This session will show you how to build your managers’ basic skills and then transform those managers into successful leaders that operate with a strategic, value-added, success-based, and personal and professional growth-minded focus.  The outcome will be organizational leaders who are more effective and a workforce that is motivated, educated, and turns over infrequently.  In this session, learn how to proactively initiate (or adeptly respond to a request for) a "leadership development program, as well as key areas to consider and standard traps to avoid falling into.  You will also learn how to keep a program energized and permanently ingrain it into an organization's culture, all the while communicating its success in the language of business.

Learning Objectives:

  • Describe how critical thinking and careful diagnosis are key skills for HR professionals to properly develop and communicate a leadership development strategy. 
  • Discuss guidelines for identifying performance gaps in managers and leaders and techniques to remedy them.
  • Develop the skills and ability to communicate the needs, design, process, and results, and how they align with corporate strategic initiatives to senior leadership.
Investing in Employee Financial Health to Promote Inclusion and Resilience
07/01/2020 09:15 AM - 10:15 AM |

| Competencies: Business Acumen, Ethical Practice, Global & Cultural Effectiveness
Workplace Application:
Organizations can offer programs that improve personal financial literacy and tools that help promote employee financial well-being. 

Employee financial health is an urgent, cross-sector trending topic extending beyond employee benefits and into opportunities for technology and innovation to create a more inclusive and equitable financial health culture for global workforces. Employers are increasingly aware that their employees' health and wellbeing -- physical, emotional and financial -- has a direct impact on work performance and the company's bottom line. In response, a growing number of organizations are incorporating financial health into the product suites they offer to employers. HR professionals have a unique opportunity to lead innovation around financial health. This session helps you to leverage your organization’s unique position as both a distributor of financial products and an influencer over financial decisions, including those related to retirement plans, insurance, and pre-tax spending accounts. You will be better able to assist employees in navigating financial challenges and improving their financial health.

Learning Objectives:

  • The enormous demand and opportunity presented by workplace financial health, including its impact to a company's bottom line performance.
  • How businesses can ensure that their entire workforce has access to the products and services that will best help them build resilience and thrive.
  • How human resource teams can make the case for the importance of financial health alongside mental and medical health, and provide a framework for assessing and measuring it.
  • How organizations can adapt and sustain financial health even as work rapidly evolves across industries, including the rise in the gig economy and the decline in traditional employment structures.
The Art of Executive Presence: A Professional Woman’s Guide to Commanding the Room
07/01/2020 09:15 AM - 10:15 AM |
Type: Mega Session

| Competencies: Business Acumen, Communication, Leadership & Navigation
Presenter:
Jennifer Lee, Director of Learning and Development, JB Training Solutions
Workplace Application:
This engaging course uncovers the transformative power of curating your personal brand by shaping your world and the world around you. Investing in your professional development is essential to reaching your full potential in the workplace - let this course be the first step. 

Women are told to Lean In, DRiVE, and put on their bossypants to achieve success in the working world. Studies show that cultural perceptions associate men with leadership qualities and women with nurturing qualities - putting women in a tough spot when it comes time to command a room and wow a crowd. This session will break down the critical components of professionalism and detail how you can create a positive impression, walk the line between too formal and too casual, and instill confidence in any audience.

Learning Objectives:

 • Make an action plan to master the finer points of business etiquette to wow right from the start.

• Navigate routine business situations such as presentations and meetings successfully.

• Enhance your professional image through dress, appearance, interactions, and communications.

• Build an executive rapport and trust with both internal and external teams.

 

The Top 10 Wage Payment Mistakes That Companies Make That Create Huge Legal Exposure
07/01/2020 09:15 AM - 10:15 AM |

| Competencies: Business Acumen, Communication, Relationship Management
Presenter:
Gregory J. Hare, Employment Attorney, Ogletree Deakins
Workplace Application:
Don’t guess! Know how to navigate the requirements of the FLSA and companion state laws. 

Employers continue to face an epidemic of lawsuits alleging wage and hour violations under the Fair Labor Standards Act and companion state laws. This session provides an update on the DOL's rigorous enforcement plan and audit strategy. You will obtain practical advice in key areas aimed at decreasing potential wage payment liabilities, including: exempt/non-exempt determinations; classifying workers as independent contractors; when deductions may be taken from exempt employees; reducing 'off-the-clock' exposure; how to handle pay issues regarding travel time, on call time, training time, etc. Don't miss this informative session!

Learning Objectives:

  • Learn to spot wage payment mistakes that can impact the bottom line.
  • Learn best practices for designing wage payment programs in a legally compliant manner
  • Learn how to anticipate, handle and respond to government investigations.
What Your CEO Expects You to Know: Business Acumen to Build Your Credibility, Career, and Company
07/01/2020 09:15 AM - 10:15 AM |
Type: Mega Session

| Competencies: Business Acumen, Consultation, Leadership & Navigation
Presenter:
Kevin Cope, President and CEO, Acumen Learning
Workplace Application:
We all need to be business people first, and specialists in our jobs second. 

Your executive team wants the entire business to be profitable, not just a single unit. They want all employees to understand and better contribute to how the entire company makes money. And employees want to feel that the work they do for their company is worthwhile and makes a difference. The problem is that most people 'in' business, don't 'get' business – they lack understanding of strategy, finance, and business acumen. While we understand our jobs, the big picture seems too complex to grasp, and complexity is an underlying challenge in any business, regardless of size, industry, or stage of development. How do we simplify the complex? Bestselling author Kevin Cope has helped top companies figure it out. When you break down an organization into its most fundamental elements, you'll find the same five drivers that power your business, or any business. If you want to be seen as a major contributor, someone who understands your overall business–not just HR–this a great session for you.

Learning Objectives:

  • Use the 5 Business Drivers® to improve your strategic, financial, and business acumen.
  • Understand how your entire company makes money, not just your department or team.
  • Learn five principles that CEOs expect their employees to understand.
  • Speak the language of your CEO and CFO.

Learn the keys to improving employee engagement.

Winning the Healthcare Battle: 9 Strategies to Lower Your Healthcare Spend by Millions
07/01/2020 09:15 AM - 10:15 AM |
| Competencies: Consultation, HR Expertise, Leadership & Navigation
Presenter:
Wade Larson, Chief Human Resources Officer , Wagstaff, Inc.
Workplace Application:
Thinking outside the box allows employers to take control of spiraling health insurance costs. 

The "magic bullet" from healthcare reform hasn't appeared. The broker hasn’t delivered a viable solution to control our employer healthcare costs. Until employers take control of the situation and implement healthcare reform from the INSIDE, nothing will change. Join Dr. Wade Larson as he shares strategies that have proven to save millions for his own employer healthcare plans as employers partner with employees by helping them to share in the cost savings as well.  From the free and simple to more robust and immersive, Larson shares all the secrets that have worked for him.

Learning Objectives:

  • The essential elements necessary to an effective "comprehensive" strategy to address the total cost of healthcare.
  • The four most common barriers that prevent leadership from taking the first steps to making the changes necessary to take control of healthcare spending and outcomes.
  • At least 9 strategies that can provide the biggest "bang for the buck" to take control of the annual healthcare spend by engaging employees in controlling claims costs through effective consumerism.
  • How to incorporate effective onsite wellness strategies as the long-term solution to avoid healthcare costs and involve dependents in the push for greater health.
  • The role of incentives and the ROI of investment.
Closing General Session featuring Carly Fiorina
07/01/2020 10:30 AM - 11:30 AM |
Presenter:
Carly Fiorina, Founder and Chairman, Carly Fiorina Enterprises & Unlocking Potential Foundation

Details coming soon!